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SAP Note 1054121 - The SAP Ecosystem in a Nutshell

 Note Language: English Version: 18 Validity: Valid Since 03.01.2011

Summary

Symptom 

You need information on:

o How to get in contact with SAP and SAP Partners

o How to get assistance from SAP and SAP Partners

o Services offered by SAP: consulting, support, and remote services

o Fundamental and most popular training courses offered by SAP

o Detailed information on SAP software and solutions

Other terms

Ecosystem, SAP Solutions, SAP Services, Consulting, Support, SDN, Contact

SAP, MESON, Inconsistency, Remote Consulting, Predefined, View

Reason and Prerequisites

o You need information on the SAP ecosystem.

o Your question or help request to SAP should not be dealt with as a

problem message by SAP Support in accordance with the maintenance

agreement as described on SAP Note 83020.

o MaxAttention and high priority how-to inquiries from Enterprise

Support customers are entitled to up to 4 hours of support.

Solution

Information regarding the fundamental and most popular training courses

offered by SAP can be found via the following link:

http://www.sap.com/services/education/catalog/popular-courses/index.epx

In addition, SAP has released the document: "The SAP Ecosystem in a

Nutshell", which can be found via the following link:

http://service.sap.com/~sapidb/011000358700006245642006E/

The document covers the following topics:

General Information - Get in contact with SAP

1. Get in contact with SAP

2. Your Account Executive

3. SAP Support Hotlines

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SAP Note 1054121 - The SAP Ecosystem in a Nutshell

Important sources of information

4. SAP.com

5. SAP Service Marketplace

6. SAP Support Portal

7. SAP Expert Forums

8. SAP Help Portal

9. SAP Education & Training

10. SAP Consulting

11. SAP Partners

12. SAP Partner Competence Center

13. SAP Newsletters

14. Integration and Certification of Software Solutions

Detailed Information on SAP Solutions

15. SAP Solutions

16. SAP Scenarios and Processes

17. SAP Business Maps and Engagement Tools

18. SAP Best Practices

19. SAP Product Availability Matrix

20. Platform and Technology Information Center

21. Globalization/Localization/Multinational Capabilities

22. Unicode

23. Hardware Sizing

24. SAP & Security

Running SAP Solutions

25. SAP Support Infrastructure

26. SAP Solution Manager

27. SAP Service and Support Offerings

28. SAP Software Maintenance Scope and Duration

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29. SAP Remote Services

30. SAP Remote Consulting and Expertise on Demand

31. SAP EarlyWatch Alert

32. SAP Remote Service Connection

33. SAP Notes Search

34. SAP Primary Support

35. SAP License Keys

36. SAP Registration of Software Modification

37. SAP Contract Department

38. Ordering and downloading SAP Software

39. SAP Support Packages, Stacks, and Schedules

40. SAP Installation and Upgrade Guides

41. SAP Ramp-Up Programs

42. SAP Development Requests

43. SAP Release Strategy

44. SAP Release Notes

45. SAP Upgrades

46. SAP Custom Development

47. SAP Information Lifecycle Management and Data Archiving

48. Performance and Tuning

49. Fiscal Year Change

Community Forums and User Groups

50. Community Forums managed by SAP

51. SAP User Groups

Header Data

Release Status: Released for CustomerReleased on: 03.01.2011 16:13:37

Master Language: English

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Priority: Recommendations/additional info

Category: Help for error analysis

Primary Component: XX-SER-GEN Please use note 1433157 for finding

the right component

The Note is release-independent

Related Notes

Number Short Text

1559276 What are the SAP Mentors, what is Mentoring ?

1389515 Consulting enquiry SAP Spain

1387430 Consulting enquiry SAP Brazil

1387428 Consulting enquiry SAP Great Britain

1387426 Consulting enquiry SAP Luxembourg

1387425 Beratungsanfrage SAP Liechtenstein

1271005 SV142:The Overhead Percentages are missing in the Target Sys

1243085 Available Documentation for GRC Access Control

1094761 IC WebClient: What is consulting? What is support?

1026369 Sources of info for questions about non-product defect965531 Consulting enquiry SAP Ireland

607928 Consulting enquiry SAP Finland

607921 Consulting enquiry SAP Sweden

607917 Consulting enquiry SAP Norway

431538 Consulting enquiry SAP Denmark

423778 SAP Germany consulting request

87655 Consulting question - SAP Österreich GmbH

49440 Consulting Issue - SAP Switzerland

42748 Consulting enquiry SAP Netherlands

41683 Consulting enquiry SAP Italy23010 Consulting enquiry SAP Belgium