Sap Solman Instguide Initial Customizing

Installation Guide Initial Customizing Guide

SAP Solution Manager

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Sap Solution Manager Initial Customizing Guide

SAP-SOLMAN-INSTGUIDE-Initial Customizing Guide-v2.0.doc of 21

Table of Contents

Versioning ..............................................................................................................................................................................3 Author Bio ..............................................................................................................................................................................3 Purpose....................................................................................................................................................................................4

Solution Manager – Scenario Description .............................................................................................................4 Initial Task..............................................................................................................................................................................5

Create the Project ...........................................................................................................................................................5 Generate Scope ...........................................................................................................................................................6 Activate CTS .................................................................................................................................................................6 Start the Customizing ...............................................................................................................................................7 Basic Customizing......................................................................................................................................................7

Initial Configuration Part1 ..........................................................................................................................................7 Maintain Profile Parameter....................................................................................................................................8 Maintain Logical Systems..................................................................................................................................... 10 Assign S-User for Sap Support Portal Functionality.................................................................................. 11 Initial Configuration Part II ................................................................................................................................. 12 Schedule Background Jobs .................................................................................................................................. 12 Set-up System Landscape .................................................................................................................................... 14

Service Data Control Center..................................................................................................................................... 14 Activate the SDCC in the Solution Manager .................................................................................................. 14 Define Solution Manager Master....................................................................................................................... 16 Check Service Data Control Center Connection to SAP ............................................................................ 17

Create the Solution Manager Implementation Project ...................................................................................... 19 Assign the Landscape ............................................................................................................................................ 20 Generate the IMG Project ..................................................................................................................................... 20



Versioning Version Change Date

1.0 Original 10/06/2008

2.0 Webpage Link. 23/06/2008

Author Bio

My name is Wenceslao Lacaze and I’ve been working as a SAP basis

Administrator and Solution Manager Consultant for the last 8 years.

I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I

Design, Build and Implement the product using “Run Sap” Methodology.

I have developed a very extended experience with medium and large scaled

SAP installations in several (multi)national environments.

I am based in Argentina, but work all around the World.

I work directly for clients or via an agency.

I do speak Spanish, Italian and English fluently.

You can contact me at:

Email: [email protected]

http://www.linkedin.com/in/solutionmanager

You can found more papers at :

http://wlacaze.googlepages.com/home



Purpose

This customizing guide has been compiled to know how to make the minimal Customizing in

Solution Manager.

Solution Manager – Scenario Description

You have your Solution Manager Installed and you already done the initial Post-install task

SolMan

SLD

SAP

Abap/Java

RFC READ

RFC TMW

RFC TRUSTED

RFC BACK



Initial Task

All the changes in Solution Manager can be assigned to 1 Project, This allow to control all the

Customizing using one repository.

Create the Project

To create the project goto:

Txcode: SPRO_ADMIN and click in New.

Write the Project Name

Complete the information requeried.



Generate Scope

If you want you can create a Specify Scope to use in you Solution

Scope�Specify Scope

Select SAP Solution Manager and then click in “Generate Project IMG”

|

Activate CTS

You can Activate the the CTS, this allow to control all the transport for this project like a 1 single

package.

Transp Requests � Activate CTS Funcionality



Start the Customizing

Go to the Txcode: SPRO and execute the Project

Basic Customizing

The Basic Customizing in Solution Manager allow us to use the scenarios related to EWA-Remote

Monitoring. Remember to change the status of the task if is already done.

Sap Solution Manager � Configuration � Basic Settings �Wizard-Based Initial Configuration

�Solution Manager

� General Configuration

� Service Data Control Center

� Service Desk and Issue Tracking

Initial Configuration Part1

This step create the User to Administrate Solution Manager, another user used internally in

Solution Manager to publish the BSP Services and make the initial configuration to connect



Solution Manager to Service Marketplace.

Complete with the administrator username. Complete with the desire communication

username.

Write your OSS username and Password,

this OSS User need to have enough the

Authorization in Sap Marketplace

When the wizard end Solution Manger show

the status of all task and the Password to

logon with the new Administrator User

Maintain Profile Parameter

You need to update the Instance Profile to add the follow information



• login/create_sso2_ticket = 2

This allow the SM system create the Single Sing-on Ticket between SM and SMD

• login/accept_sso2_ticket = 1

This allow the SM accept ticket from other system to access via single sign-on

• icm/host_name_full = fully-qualified server name

This parameter is used by SM to show the BSP Pages to the SapGui

• icm/server_port_1 = PROT=SMTP,PORT= <> 0 e.g.:25000

Parameter to setup the SMTP Port

• login/no_automatic_user_sapstar = 0

To block the logon of SAP*

Select the Instance Profile / Extended Maintenance and Change



Add all the values and Save/Activate.

Maintain Logical Systems

Maintain the Logical System allow to Identify our system in the Landscape.

Define the System

You need to user <SID>CLNT<CLIENT> nomenclature



When you save the system show in wich Workbench Request you want to save the modification.

Now you can see the Current Project “Z_SG_SSM” created before..

Assign the Logical System defined to the Clients in SCC4

Assign S-User for Sap Support Portal Functionality

In this step you map the ABAP user to the OSS user, this is mandatory to use the Maintenance

optimizer tool..

Create a new entry writing:

User: ABAP User.

Sap Customer Number: Customer number.



Contact Person: Oss user whitout the S letter.

Initial Configuration Part II

In this Step, the SM activate several BC sets in Automatic.

Click in Yes and wait until the process end.

Schedule Background Jobs

Schedule the Jobs



REFRESH

MESSAGE

STATUS

This periodic job collects responses from SAP for messages sent from

the SAP Solution Manager

SOLMAN_ISSUE

_STATUS_REFR

ESH

The SAP Solution Manager buffers message attributes, such as the

current user and the processing status. This periodic job collects these

message attributes from the message system and makes them available

for analysis.

REFRESH_ADMI

N_DATA_FROM_

SUPPORT

The job periodically reads administrative data from SAP Support

systems via RFC connection SAP-OSS and buffers them in SAP Solution

Manager System. This data is required for service connections and

Support Desk (for example: System data synchronization with SAP

Support Portal).

SEND_SYSTEM_

RELATIONSHIP

_TO_SUPPORT

The job periodically sends the information which systems are

monitored by Solution Manager to OSS. This data is required for the

new services "SolMan Diagnostics" and "SolMan Classic".

SERVICE_CONN

ECTION_LISTEN

ER

The job periodically checks if a service connection has been scheduled

to be opened in Solution Manager. If so, it sends this information to OSS.

This job requires little system resources. It only connects to OSS when a

connection needs to be opened. If open fails, it retries next time it runs.

Landscape

Fetch

(RSGET_SMSY)

The job gets system data for the Solution Manager system landscape, by

automatic data transfer.

Update Downtime Status



Select the Job to schedule and click in the Run icon

Set-up System Landscape

In this task you add the system to the Landscape using the wizard

Service Data Control Center

This task allow to configure the SDCC in Solution Manager.

Activate the SDCC in the Solution Manager

Prerequisite:

System already in SMSY

Rfc Generated



Environment�Solution Manager Operations�Administartion SDCCN

In this screen you can Add and Assign Sap Solution Manager like the Master System. Click in the Add

Icon.

Select the system and the Client.



When you add one system you need to Assign the Master System and check the connectivity between

Solution Manager and the Satellite System.

Define Solution Manager Master

In this task you setup the Solution Manager like Master System in the Sattellite.

Environment�Solution Manager Operations�Administartion SDCCN

Select the row of the Satellite System and select



Master System � Assign as Master System

Check Service Data Control Center Connection to SAP

In this task you check the Comunication status from SM to SAP.

In Txcode:SM59 check the RFC Destination SDCC_OSS, SAPOSS



In Txcode:SDCCN

goto�Settigns�Task-Specific

Click in the RFC Destinations�Settings

Click in the Icon to create destinarion



Create the Solution Manager Implementation Project

The Solman Project is used to control and monitor all the Solution Manager implementation.

Txcode: SOLAR_PROJECT_ADMIN and Click in”New”

Select the Name of the Project and the Type:

Select the Project Language



Assign the Landscape

System Landscape� System

Select the Logical Component(in SM 7 you have already the logical component Z_SOLMAN_ITSELF)

Save, Solution Manager show the ”Enhancement For Documents” screen, Click in OK

Generate the IMG Project

System Landscape�IMG Projects

Select the Productive System role in the Drop Box and Click in Replace icon..



Select YES

Select the SPRO Porject and click ok

Select No,Later when SM ask if you want to create a new transport request.

Now you see the Green Light,

Sap Solman Instguide Initial Customizing

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