SAP SM Online Training | Solution Manager Training Content
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Transcript of SAP SM Online Training | Solution Manager Training Content
Expertsoft Trainings E-Mail Id : [email protected]
Address: 3rd Floor, Sapthagiri Complex, Bhagya Nagar Colony Main Road, Opp. R.S. Brothers, Kukatpally -500072, India.
Contact Number : +91 9030088524/5/6
SAP Solution Manager Course Content
1) SAP Solution Manager Overview
� Introduction to SAP Solution Manager � Evolution of SAP Solution Manager � Need for SAP Solution Manager � Support for ITIL Process
2) SAP Solution Manager Tools and functionalities
� Overview of SAP Solution Manager Functionalities in operation
3) Installing SAP Solution Manager
� Sizing � Hardware and Software Requirements � Installation Procedures
4) Technical Configuration
� Initial and Basic Configuration � Creation of System Landscape � Generation of RFC destinations � Creation of Logical Component � Establish Connection from Satellite Systems to Solution
Manager System
5) Maintenance Optimizer
� Overview of Maintenance Optimizer � Configuration and use of Maintenance Optimizer
6) Early Watch Alert
� Overview of Early Watch Alert Function � SDCCN Activation � Configuration Early Watch Alert Session
7) Monitoring in SAP Solution Manager
� Overview of monitoring concepts � Overview and Configuration of CCMS � Integrates solution manager system with CCMS � Solution Monitoring � Business Process Monitoring
8) Service Desk
� Overview of Service Desk concepts � Basic configuration � Processing of a Service Ticket in the Support Organization � Create Service Desk Message from Satellite Systems
9) Change Request Management
� Overview of Change Request Management � Overview of various elements of Change Request Management � Issue Management � Project Management
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