SAP Screen Personas at SAPPHIRE NOW 2015

SAP Screen PersonasProductivity through Personalization

Public

May 2015

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Public

Agenda

• Solution overview• SAP Screen Personas in the SAP UX strategy• Customer successes and business value• Demo• Implementing

SAP Screen Personas• Next steps

Solution Overview


Productivity through PersonalizationExample: VA03 + map enhancement for “ship to” address

1 2 3 4 5

7 screens18 clicks2 mins

1 screen1 click3 secs

Before

After

6 7

1


SAP Screen Personas is a fast and easy way to personalize screens to improve user productivity


SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.

Elevator Pitch


What’s New in SAP Screen Personas 3.0

Built into SAP GUI for HTML Full HTML5 editing with no

Silverlight dependency

JavaScript-based scripting engine Simple recording and playback of

keystrokes with full scripting power

Simplified architecture Pushes more functionality to the

back-end to improve performance Render in SAP GUI or Web GUI


Simplicity drives productivity

DemoUsing SAP Screen Personas


Developing SAP Screen Personas 3.0 is a team effort

1

2

3

4

5

1 Basis Kernel 2 3 Personas 4 Web GUI SAP GUI 5

SAP Screen Personas 3.0 architecture

Personalize in the Web GUI, render across SAP GUI family


We built SAP Screen Personas to address your needs

Streamline my business

processes

Simplify my screens

Help me run my business

better

Reduce the training

requirements for my users

Personalize my screens by role

Make data entry faster and

easier


SAP Screen Personas improves user productivity

Clicks Screen ElementsMore Simple

Productivity Training Time

Adoption

SAP Screen Personas in the SAP UX Strategy


SAP Screen Personas is a key part of the SAP UX strategy

SAP Fiori = The new user experience for SAP software

Services = opportunity to deliver better UX to customers

Tools for customers to implement new UX

SAP Screen PersonasModernize SAP GUI, apply Fiori or customer-branded design

SAP Web IDEBuild and extend Fiori apps

Fiori Launchpad, Fiori Client, SAP Portal Consume Fiori apps

Products with SAP Fiori UX Out of the Box

Today 500+ SAP Fiori HTML5 apps

Future All SAP products (cloud, on-premise)


One UX, entry point for all SAP applications

This screen was built using SAP Screen Personas.


Follow the style guide to create intuitive screens

We have a Fiori style guide for SAP Screen Personas 2.0 and 3.0.


Intuitive SAP Business Suite on SAP HANA experience

Use SAP Screen Personas to simplify screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists. There are over 10,000 SAP GUI transaction codes.


Simple path to cloud

Browser-based access to any SAP GUI transaction removes SAP GUI dependency.


SAP Screen Personas allows S/4 HANA personalization

Customers access S/4 HANA through the Fiori Launchpad.There are two deployment models for S/4 HANA

1. On-Premise - Some transactions will open in the Fiori design, others will open a Fiori-themed Web GUI (SAP GUI for HTML). You will be able to use Screen Personas to modify Web GUI screens.

2. Cloud - All transactions open in the Fiori design.


Simple guidance for improving user experience

Fiori app available now?

Modify existing Fiori?

Mobile UX

required?

Yes Yes

No No

SAP Fiori SAP UI5 custom development

Based on SAP GUI?

No

Yes

SAP Screen Personas

No

Yes

Start:Design Thinking


Run Simple with SAP Screen Personas 3.0

S i m p l i f y

Decision Making

Business Processes

SAP Usage


Run Simple with SAP Screen Personas 3.0

Simplify Decision Making Increase usage of SAP as

system of record so real-time information can drive decisions Accelerate adoption through

a more intuitive user interaction Make SAP more user-

friendly by eliminating need to memorize transactions codes

Simplify SAP Usage Standardize on one

consistent user experience/ theme for all SAP transactions Reduce training

requirements with intuitive interfaces and navigation Embed training content into

screens, including video tutorials, notes, and roll-over help

Simplify Business Processes Streamline business process

into fewer screens Consolidate multiple

transactions, screens, or tabs into one simple screen Automate repetitive actions

or navigation into a single keystroke

Customer Success Storiesand business value


Customer Need

Project Results

University empowers maintenance workers

Simplify SAP usage for maintenance workers, reduce training needs

Deployed dashboard that provides 1-click access to all day-to-day functionsAutomated tasks to simplify processes


The “SAP Screen Personas Bubble” = main cockpit


Before: IW33 Service Order – information spread out


After: IW33 Service Order – 1 screen with everything on it


Customer Need

Project Results

Freescale streamlines access to HR info

Reduce time to access employee data in HR system

Consolidated information from 17 locations to 1 screen

Reduced time to see complete employee record from 3 minutes to 6 seconds

TM


Before: HR transaction: 19 screens for full employee view


After: SAP Screen Personas consolidates PA30 into 1 screen

12

3

45

7

8 10

11

6

12-17

9

18 19


Freescale business success

19Screens of

information now on single screen

5-6Weeks for complete

deployment

6Seconds to render,

compared to 3-4 minutes

170People currently using HR flavor

1Happy Senior VP

Hear from the customer: http://events.sap.com/sapphirenow/en/session/9666


Customer Need

Project Results

Aerospace company goes live in one month with Personas

Simple IT help desk without custom programming

Started and finished Personas project in 1 month

Delighted 1000 users with simple, intuitive screens


Intuitive “app” feel minimizes employee training


Building screens is a small part of the overall process

1 weekMapping business processes

3 daysBuilding Screens

2.5 weeksTesting, Documentation, User Training


Help your employees do their jobs better

Factors to consider• Number of users• % time spent on data entry• Per user annual salary

Improve user productivity

50 -200% Userproductivity

operation


Simplify how people interact with SAP

Factors to consider• Number of duplicate processes• How many can you retire?• Annual maintenance cost

Improve adoptionof business processes

20 -70% Number of Systems

operation


Make your people feel smarter

Factors to consider• Number of users• % trained annually• Training cost per user

Decrease training costs

40 -60% TrainingCost

operation


Reduce rework to make everyone happier

Factors to consider• Number of data entry errors annually• Average cost to correct each error

Increase Data Quality

10 -30% DataQuality

operation

Product Demo:Driving Productivity through Personalization


Seeing is believing

Live DemoSimplifying screens

Implementing Personas


The right team ensures a successful project with SAP Screen Personas

Business Process Expert

SAP Screen Personas Expert

DesignExpert

• Understand data• Simplify flows

• Build screens• Write scripts

• Observe users• Create designs


SAP Screen Personas is part of a broader UX improvement process

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens

Automate Where Appropriate


You need the right tools

SAP Screen Personas 3.0 Highlights


Themes set the look and feel for all screens at one time


Edit mode lets you modify individual screens


Visual enhancements improve usability


Merge information from different tabs onto a single screen


Scripting improves user productivity


Administrative settings give you complete control


Migrate existing SAP Screen Personas 2.0 flavors into 3.0

Summary, Next Steps


SAP Screen Personas: productivity through personalization

Works onSAP GUI (Dynpro Screens on Windows or Mac desktop or Windows 8 tablet)Web Dynpro applications coming soon

RequiresBusiness Suite (ECC 6) with UnicodeSAP Screen Personas 2.0; Kernel 7.21 or higherSAP Screen Personas 3.0; Kernel 7.42 (ramp-up)

Not NowCRM, iPad, iPhone, Android


More information about SAP Screen Personas

Product Page www.sapscreenpersonas.com

Getting Started resource page scn.sap.com/docs/DOC-54574

SAP UX on SAP.com www.sap.com/solution/ux-user-experience/software/overview.html

OpenSAP course https://open.sap.com/courses/sps1

Download(part of NetWeaver license) https://service.sap.com


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SAP Screen Personas at SAPPHIRE NOW 2015

Technology

Transcript of SAP Screen Personas at SAPPHIRE NOW 2015