SAP S/4HANA Cloud for Professional Services 1811 Show and Tell

CUSTOMER

SAP S/4HANA Cloud for Professional Services1811 Show and Tell

October 22nd, 2018

Katharina Stopf, SAP SE

SAP Labs Preview

Powering

the customer journey

to the intelligent enterprise

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Agenda S/4HANA Cloud for Professional Services

❖ Welcome and Introduction

❖ Highlights of what is new with 1811 in the SAP S/4HANA Cloud for professional services

❖ Demonstration in the system

❖ Q&A

Katharina Stopf

S/4HANA Cloud Product Management


SAP S/4HANA Cloud 1808Business Area in Line of Business / Industry / Technology

Projects and Engagements

Resource Management

Professional

Services

Controlling and Accounting

Asset

Management

Maintenance Management

Manufacturing

Production Planning

Quality Management

Production Operations

R&D /

Engineering

Product Compliance

Product Engineering

Enterprise Portfolio and

Project Management

Supply Chain

Advanced Order Promising

Product Lifecycle

Management

Project Control

Inventory

Order Promising

Warehousing Service-Centric Billing

Product- and Asset-centric capabilities Industry-specific capabilities

Real-time foundation

Database and

Data Management

Enterprise Information

Management

Application Platform

and InfrastructureFoundation

Line of Business /

Industry / Technology

Business Area


SAP S/4HANA Cloud 1808Business Area in Line of Business

Line of Business /


Business Area

FinanceHuman

Resources

Time Recording

Core HR and Payroll

Sales Sourcing and

Procurement

Advanced Accounting and

Financial Close

Accounting and Financial

Close

Advanced Financial

Operations

Cost Management and

Profitability Analysis

Financial Operations

Treasury Management

Enterprise Risk and

Compliance

Order and Contract

Management

Sales Performance

ManagementInvoice Management

Operational Procurement

Central Procurement

Procurement Analytics

Sourcing and Contract

Management

Supplier Management

Revenue

Subscription Billing and

Revenue Management

Multichannel Billing

Core Business capabilities


SAP S/4HANA Cloud 1811Business Area in Line of Business / Industry / Technology

Projects and Engagements*

Resource Management*

Professional

Services

Controlling and Accounting*

Asset

Management

Maintenance Management

Manufacturing

Production Planning

Quality Management

Production Operations

R&D /

Engineering

Product Compliance

Product Engineering

Enterprise Portfolio and

Project Management

Supply Chain

Advanced Order Promising

Product Lifecycle

Management

Project Control

Inventory

Order Promising

Warehousing

Service-Centric Billing*

Product- and Asset-centric capabilities Industry-specific capabilities

Real-time foundation

Database and

Data Management

Enterprise Information

Management

Application Platform

and InfrastructureFoundation

Line of Business /


Business Area

1KC: Intelligent

suitability

matching

J14: Mass

Release of billing

proposals

*more scope items are subsumed under these business areas, not only those listed on this slide

J11, J14: Down

payment

J11: Work Item

Structuring


End to End Process

Start Customer Project• Create header data

• Use API to create project

Plan Customer Project• Create work packages

• Define work items

• Define roles and efforts

• Check profitability

• Define customer billing

Staff Customer Project• Find the right resources for the customer project

• Central or decentral staffing

Service Procurement• Procure external services for customer project

Record Time• Consultants record time on

customer project

• Project Manager approves time

• Review status of customer project

• Maintain remaining efforts

Billing and Invoicing• Project Manager releases

billing proposal

• Billing Clerk creates billing

documents

• Intercompany invoicing

supported

Oversee Reports• Financial reports for

instance for profitability

and project actuals

Review Customer Project

SAP S/4HANA Cloud 1811 for Professional Services End 2 End Process Flow


SAP S/4HANA Cloud 1811 for Professional Services End 2 End Process Flow

End to End Process

Start Customer Project• Create header data

• Use API to create project

Plan Customer Project• Create work packages

• Define work items

• Define roles and efforts

• Check profitability

• Define customer billing

Staff Customer Project• Find the right resources for the customer project

• Central or decentral staffing

Service Procurement• Procure external services for customer project

Record Time• Consultants record time on

customer project

• Project Manager approves time

• Review status of customer project

• Maintain remaining efforts

Billing and Invoicing• Project Manager releases

billing proposal

• Billing Clerk creates billing

documents

• Intercompany invoicing

supported

Oversee Reports• Financial reports for

instance for profitability

and project actuals

Review Customer Project

Enhancements 1802

Enhancements 1805

Enhancements 1808

Enhancements 1811


1811 Overview

What is new with 1811 in the SAP S/4HANA Cloud for professional services:

• Down Payment

• Work Item Structuring

• Update of the “Project Creation” API

• Mass Release of Billing Proposals

• Utilization view in Assignment Board

• Create assignments using quick assignment

• Intelligent Resource Matching

• OData Service for Cost Rates

• Flexible period in Schedule Job for Sending E-Mails - Missing Time Entries

• View the deleted time entry (Zero Hours’ Time Entry)

Depreciation with 1811 in the SAP S/4HANA Cloud for professional services:

• Utilization Analysis app is being deprecated and will not be available in future releases

• Approve Timesheets - Approve/Reject Timesheets-This app is planned to be deprecated with 1902 and will not be available in future

releases.


The functionality is delivered to country versions Germany, Austria,

Switzerland and available for contract type T&E.

Down payment requests

▪ serve as security for liquidity

▪ are not equal to an invoice and can be issued without prior delivery of

good or services

▪ are statistical noted items

Feature brings new capabilities

▪ Create a new item usage “Down Payment Request” in the bill plan of

the customer project app for T&E contracts

▪ The down payment request is assigned to the WBS element (billing

element) where the billing plan belongs to

▪ Down payments are reflected as payables against the customer

account and do not have an impact on the financial result

S/4HANA Cloud for professional services

Down Payment


Demo

DEMO


SAP S/4HANA Cloud for professional services

Work Item Structuring

It is possible now to structure the work items under different

groups. As a configuration expert, you could configure the set of

work items under delivery organization under different groups

Business benefits:

Customer can define and group the work items under different

departments and use them in the project by assigning grouped

work items to work packages

Feature highlights:

Possibility to configure work items under different groups as

required by your organization needs.

Quick filtering and assignment of grouped work items to the

work packages.

Easy access of work items with in the work package based on

the assignment of grouped work items


Demo

DEMO



Project Update APIs

As an end user you could use the project update external service to update the project plan under

“In Execution” stage of the project.

Business benefits:

External applications can change the project plan (work packages, roles, demands) from the

external system to S/4HANA System

Feature highlights:

Possibility to manage the customer project from outside S/4HANA System during various stages

of the project “In Planning”, “In Execution”



Mass Release of billing proposals

Mass release of billing proposals is to enable the user to release billing

proposals across projects facilitating minimal interaction with user and

auto generation of relevant debit memo requests on a mass scale.

New feature and improved usability that enable the user to:

Release billing proposals across multiple projects instantly

Schedule a single/recurring job for the release of billing proposals

based on a predefined selection, thereby minimizing user input


Demo

DEMO


SAP S/4HANA Cloud for resource management

Utilization view in Assignment Board

As a resource manager, you can now show the weekly and monthly resource

utilization in the Assignment Board app. In addition, you can change the time

period for which to show data in the app.

Value Proposition

Gain immediate insights about what resources are working on and if they have

capacity to take on further assignments

See if resources are overbooked or have free capacity and directly adjust

assignments based on this information

Capabilities

Easily switch between displaying resource assignments and resource utilization

on the top-level bars in the Gantt chart

Specify whether you want to see weekly or monthly utilization

Change the display time period directly in the app



Create assignments using quick assignment

As a resource manager, you can now use a quick assignment option to create

assignments as requested by the project manager.

Value Proposition

Easily create assignments that are fully compliant with the staffing requirements

defined by the project manager

Create assignments directly from the list of resource requests, without

navigation into details

Capabilities

Create assignment from resource request list as requested by the project

manager (for the requested resource)



Intelligent resource matching

As a resource manager, you can now include skills from other assignments in skills

matching. In addition, you can show an availability match percentage that is based

on the monthly distribution of required hours and free hours.

Value Proposition

Take a resource’s project experience into account when looking for suitable

resources

Consider in the skill matching skills from other assignments in addition to the

skills from the employee fact sheet

Additional availability matching checking at monthly level if effort distribution

requested by the project manager can be fulfilled

Capabilities

Activate an additional filter setting to include skills from other assignments in

skills matching

Show an additional availability match percentage that is based on the monthly

distribution of required hours and free hours

Specify whether to use the availability match that is based on hours per month

or the availability match that is based on total hours for suitability matching


Demo

DEMO



ODATA Service for Cost Rates

The new ODATA Service (API_FCO_COST_RATE_SRV) enables you to

process plan cost rates and service cost rates from external systems to

S/4 HANA Cloud

Value Proposition

• Offer customers the flexibility to process cost rates from third-party

systems to S/4 HANA Cloud in an efficient and secure way

• Fluid information delivery and an integtrated user experience

Capabilities

• Retrieve (GET): It enables you to retrieve plan/service cost rates in

an API call. You can apply any of the filters provided or else retrieve

all existing data.

• Update (PATCH/MERGE): You can update the plan/service cost

rates.

• Create (POST): You can create the plan/service cost rates

• Delete (DELETE): You can delete the plan/service cost rates



View the deleted time entry (Zero Hours’ Time Entry)

Currently when a consultant deletes an already approved

Timesheet entry, this timesheet entry is not displayed in the

timesheet. With this feature, the consultant will be able to View

the deleted time entry (Zero Hours’ Time Entry ) which have

been saved, submitted for approval or has been rejected by the

Manager in the Timesheet. The zero hour time entry won’t be

shown in the Timesheet calendar when this entry is approved by

the Manager.

Value Proposition

Consultants will be able to track all their deleted time entries

till they are approved by the manager.

Capabilities

When there are deleted and unapproved time entries for a

particular day, a ‘Zero Hour entries’ icon will appear at the

bottom of the day column the ‘Manage my timesheet’.

On clicking the icon, the consultant can check the details of

the deleted im entries that are yet to be approved.



Flexible period in Schedule Job for Sending E-Mails - Missing Time Entries

Currently the Overhead Accountant can schedule a job only for

specific time periods like current month, current year, last year

etc. With this feature, the Overhead Accountant can now

schedule a job for flexible periods to send e-mails to

employees with missing time entries

Value Proposition

The Overhead Accountant can send out email reminders for

flexible periods based on business need. For example, if

billing is done on a quarterly basis, the overhead

accountant can now send out time entry email reminders for

the last quarter.

Capabilities

Missing time entries are considered for the period entered

in the Start and End date fields.


Initiative overview for PSA customers

PSA Scope validation and prioritizations – central contact at customer

HCM

related

topics

Reporting

Finance

as part of

PSA

Collabora

-tion

solutions

Further deep dive topics – Specialist at customer

Further

topics

PSA Customer Community – central contact at customer 1

2

3

Goal: build up a core group of customers using the

Professional Services Cloud for improving the product

and collaboration

Target audience: customers who are using the SAP

S/4HANA professional services cloud

Participant role: central contact on customer side

project manager

Effort: ~2-4h every quarter (depends on feedback and

interaction)

Goal: Validate the currently available and planned

scope of the Professional Services Cloud

Participant role: business users who can give priorities

to topics and missing topics

Effort: ~1-2h every quarter (depends on feedback and

interaction)

Goal: get feedback on concepts, mock-ups and discuss

directly with the development

Participant role: specialist who is working in the area of

the deep dive topic

Interaction: expert sessions and feedback sessions for

customers to bring their feedback, ideas, processes into

the session

Effort: ~9h every quarter

1

2

3


• View latest SAP S/4HANA Cloud Release Info

• View upgrade schedule for SAP S/4HANA Cloud

• View SAP service level agreement

• Read about upgrade specific frequently asked questions

• Continue the conversation and get answers to

your questions in the SAP S/4HANA Cloud

Customer Community

• Sign up to watch other 1811 early release

webinars live or on demand

• Listen to our on demand webinar on how to get

prepared for your quarterly release upgrade

Preparing for 1811: Next Steps

https://s4hanacloud.community.sap/home/uBfHVmpawoT2zpJD2tKE9H

https://www.sap.com/documents/2017/01/867629d8-a27c-0010-82c7-eda71af511fa.html

https://assets.cdn.sap.com/agreements/product-use-and-support-terms/cls/en/service-level-agreement-for-sap-cloud-services-english-v7-2017.pdf

https://www.sap.com/documents/2017/01/78d5e2d7-a27c-0010-82c7-eda71af511fa.html

https://s4hanacloud.community.sap/groups/D82g0dYPzM13yAISfwL8EY/questions/new?folder_id=s4knANQS8swaVlqToYKbns

https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&referrer=https://wcc.on24.com/webcast/groupregistration/1843486&eventid=1843486&sessionid=1&key=59A4CB6AE0BBB07EF03092A61527AA07&regTag=369618&sourcepage=register?partnerref=Webinar

https://blogs.sap.com/2018/04/10/accelerate-your-sap-s4hana-cloud-implementation-with-sap-enterprise-support-academy/

https://accounts.sap.com/saml2/idp/sso?sp=https://www.successfactors.eu/learninghub&RelayState=/sf/learning?destUrl%3Dhttps://saplearninghub.plateau.com/learning/user/deeplink_redirect.jsp?linkId%3dCATALOG_SEARCH%26sbArSel%3d%26keywords%3dSUP_EBW_0120_1802%26selKeyWordHeader%3dSUP_EBW_0120_1802%26catSel%3d%26srcSel%3dESAC%26delMthSel%3d%26ILDateFrm%3d%26ILDateTo%3d%26ILBlend%3d%26ILSchd%3d%26fromSF%3dY%26company%3Dlearninghub


Best Practices

Explorer

Benefit from predefined business processes &

search, browse and consume SAP Best Practices

SAP S/4HANA Cloud Customer

Community

Exclusive for existing customers & partners looking

for deeper product knowledge and expertise

SAP S/4HANA Cloud

Release Info

Latest release highlights including videos and

brochures

Where to go for more information?

Learn

Learning Journeys

Learning Room

Stay Current Program

Learn more about digital learning opportunities

SAP Community

SAP Help Portal

SAP Transformation Navigator

Roadmap Viewer

SAP S/4HANA Cloud Trial

Engage Implement

https://rapid.sap.com/bp/#/browse/categories/sap_s%254hana/areas/cloud

https://s4hanacloud.community.sap/

http://www.sap.com/s4-cloudrelease

http://www.sap.com/s4-cloudrelease

https://s4hanacloud.community.sap/

https://help.sap.com/doc/fd2b9c6949de43938078489525288f13/PRO_2.0/en-US/317030086f83418a94dfe94173b46584.html?lj-keyword=s/4hana cloud impl

https://jam2.sapjam.com/groups/5gwxDPWQPRtOvMO8Xnd32Q/events

https://blogs.sap.com/2018/07/26/sap-s4hana-cloud-stay-current-program-launches-august-6-2018-with-the-1808-release/

https://icontent.plateau.com/icontent/SuccessAcademy/AdminLearningCenter/SAP_S4HANA_Cloud_Learning_Opportunities_v9.pdf

https://www.sap.com/products/s4hana-erp-cloud/community.html

http://help.sap.com/s4hana

https://go.support.sap.com/transformationnavigator/#/welcome

https://roadmapviewer-supportportal.dispatcher.hana.ondemand.com/#/group/BE47098A-617A-43EF-A27E-DFD801D70483/roadmapOverviewPage/IMPS4HANACLDENMGMT:001999B7BD851ED68D97F853D2C742CE

https://www.sap.com/cmp/oth/crm-s4hana/s4hana-cloud-erp-trial.html

https://rapid.sap.com/bp/#/browse/categories/sap_s%254hana/areas/cloud

Thank you.

Katharina Stopf

SAP S/4HANA Cloud Product Management & Co-Innovation Team

[email protected]

https://go.sap.corp/SAPS4HANA

mailto:[email protected]

https://go.sap.corp/SAPS4HANA

SAP S/4HANA Cloud for Professional Services 1811 Show and Tell

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