SAP S/4HANA Cloud 1902 Professional Services

CUSTOMER

Katharina Stopf, SAP S/4HANA Product Management

January 23rd, 2019

SAP S/4HANA Cloud 1902Professional Services

2CUSTOMER© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

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Agenda S/4HANA Cloud for Professional Services

❖ Welcome and Introduction

❖ Highlights of what is new with 1902 in the SAP S/4HANA Cloud for professional services

❖ Demonstration in the system

❖ Q&A

Katharina Stopf

S/4HANA Cloud Product Management


SAP S/4HANA Cloud 1808Business Area in Line of Business / Industry / Technology

Projects and Engagements

Resource Management

Professional

Services

Controlling and Accounting

Asset

Management

Maintenance Management

Manufacturing

Production Planning

Quality Management

Production Operations

R&D /

Engineering

Product Compliance

Product Engineering

Enterprise Portfolio and

Project Management

Supply Chain

Advanced Order Promising

Product Lifecycle

Management

Project Control

Inventory

Order Promising

Warehousing Service-Centric Billing

Product- and Asset-centric capabilities Industry-specific capabilities

Real-time foundation

Database and

Data Management

Enterprise Information

Management

Application Platform

and InfrastructureFoundation

Line of Business /

Industry / Technology

Business Area


SAP S/4HANA Cloud 1808Business Area in Line of Business

Line of Business /


Business Area

FinanceHuman

Resources

Time Recording

Core HR and Payroll

Sales Sourcing and

Procurement

Advanced Accounting and

Financial Close

Accounting and Financial

Close

Advanced Financial

Operations

Cost Management and

Profitability Analysis

Financial Operations

Treasury Management

Enterprise Risk and

Compliance

Order and Contract

Management

Sales Performance

ManagementInvoice Management

Operational Procurement

Central Procurement

Procurement Analytics

Sourcing and Contract

Management

Supplier Management

Revenue

Subscription Billing and

Revenue Management

Multichannel Billing

Core Business capabilities

J12: Work Location


SAP S/4HANA Cloud 1902Business Area in Line of Business / Industry / Technology

Projects and Engagements*

Resource Management*

Professional

Services

Controlling and Accounting*

Asset

Management

Maintenance Management

Manufacturing

Production Planning

Quality Management

Production Operations

R&D /

Engineering

Product Compliance

Product Engineering

Enterprise Portfolio and

Project Management

Supply Chain

Advanced Order Promising

Product Lifecycle

Management

Project Control

Inventory

Order Promising

Warehousing

Service-Centric Billing*

Product- and Asset-centric capabilities Industry-specific capabilities

Real-time foundation

Database and

Data Management

Enterprise Information

Management

Application Platform

and InfrastructureFoundation

Line of Business /


Business Area

1KC: Suitability

Matching and

Assignment

Creation for

Project Managers

J14: Reversal of

written off items

*more scope items are subsumed under these business areas, not only those listed on this slide

J11: Unit based

planning and

billing


End to End Process

Start Customer Project• Create header data

• Use API to create project

Plan Customer Project• Create work packages

• Define work items

• Define roles and efforts

• Check profitability

• Define customer billing

Staff Customer Project• Find the right resources for the customer project

• Central or decentral staffing

Service Procurement• Procure external services for customer project

Record Time• Consultants record time on

customer project

• Project Manager approves time

• Review status of customer project

• Maintain remaining efforts

Billing and Invoicing• Project Manager releases

billing proposal

• Billing Clerk creates billing

documents

• Intercompany invoicing

supported

Oversee Reports• Financial reports for

instance for profitability

and project actuals

Review Customer Project

SAP S/4HANA Cloud 1902 for Professional Services End 2 End Process Flow


SAP S/4HANA Cloud 1902 for Professional Services End 2 End Process Flow

End to End Process

Start Customer Project• Create header data

• Use API to create project

Plan Customer Project• Create work packages

• Define work items

• Define roles and efforts

• Check profitability

• Define customer billing

Staff Customer Project• Find the right resources for the customer project

• Central or decentral staffing

Service Procurement• Procure external services for customer project

Record Time• Consultants record time on

customer project

• Project Manager approves time

• Review status of customer project

• Maintain remaining efforts

Billing and Invoicing• Project Manager releases

billing proposal

• Billing Clerk creates billing

documents

• Intercompany invoicing

supported

Oversee Reports• Financial reports for

instance for profitability

and project actuals

Review Customer Project

Enhancements 1902


1902 Overview

What is new with 1902 in the SAP S/4HANA Cloud for professional services:

• Unit Based Planning and Billing

• Work Location

• Dual Staffing

• Reversal of written off items

• OData API for Sales Prices

• OData API for Customer Project

• Preliminary Billing – Check for Over-crediting

Depreciation with 1902 in the SAP S/4HANA Cloud for professional services:

• Utilization Analysis app is being deprecated and will not be available in future releases

• Approve Timesheets - Approve/Reject Timesheets-This app is planned to be deprecated with 1902 and will not be available in future

releases.


It is possible now to plan the units other than time in the work

package of the project. This feature provides output based

billing capability.

Business benefits:

▪ Customer can plan the units (test cases, tickets etc.) other

than time in the work package.

▪ The revenue is associated with the units and the cost is

associated with the planned time services.

Feature highlights:

▪ Possibility to plan different type of units to ensure

transparency in terms of delivery in the plan customer project

▪ Integrated review process for the planned units along with

the time based work packages

▪ Harmonized POC (percentage of completion) calculation for

the overall project considering unit based and time based

work packages.

S/4HANA Cloud for professional services

Unit based planning and billing


Demo

DEMO


SAP S/4HANA Cloud for professional services

Work Location while entering Timesheet

When entering timesheet entries, an employee/service performer can now maintain the specific location where he/she worked while executing the task.

The ‘work location’ field in the timesheet can capture the country, state and local work locations of employees/ service performers.

Value Proposition

• The timesheet work location can then be used by customers to handle/track any location specific processes (for example: the project manager can track project tasks which were executed onsite at the customer site or remotely)

Capabilities

Switch on ‘work location’ for internal employees or for service performers

Maintain the valid work locations that employees/ service performers can use while entering their timesheet entries

Employees/Service performers can use this work location field to maintain the exact location where the he/she worked while executing the task

Project managers can use the timesheet work location information from the time recording data CDS view to handle/ track any location specific

processes.


Demo

DEMO


SAP S/4HANA Cloud for resource management

Suitability Matching and Assignment Creation for Project Managers

Depending on how your company's staffing process is set up, project

managers now also benefit from the features provided by resource

management. Using the advanced suitability matching features provided

by resource management, project managers can assign resources to

unstaffed project roles directly in the work package. With the new

business catalogues you can control if and which project managers are

allowed to create assignments for project roles.

Project managers can now create assignments for unstaffed project roles

directly in the apps for creating and planning customer and internal

projects. When project managers add resources to roles, a new dialog

opens that shows the suitability matching results provided by resource

management.

As a resource manager, you can change the assignments created by

project managers.

Capabilities

Authorized project managers can now staff as well in a central resource

management scenario

Resource managers can change staffings from project managers


Demo

DEMO



Reversal of written off items

A project manager always has the option to write off any line items within

the billing proposal, so that this line item will not appear on the invoice.

This might be necessary for hours a consultant required to solve a

problem that came up in the project.

With this new functionality the project manager also has the opportunity to

reverse the items that have been written off before. Also this functionality

in part of the “release billing proposal” app.

Value Proposition

• Previously written off items can be reversed by the project manager

Capabilities

In the “release billing proposal” app you can find a button to “view

written off items”

Within this view there is a button to “undo write-off”


Demo

DEMO



OData API for Customer Project – Support of Sales Order Data

Read and create customer projects in SAP S/4HANA Cloud via an application interface including

sales order data

Value Proposition (Business value you want to bring)

Service that enables external applications to integrate with customer project processing in SAP

S/4HANA Cloud

Capabilities

Enhancements to customer project API to read and create billing line items including billing due

dates during project creation



OData API for Sales Prices (create, update)

Create and update sales prices in SAP S/4HANA Cloud via an application interface

Value Proposition

Service that enables external applications to integrate with price processing in SAP S/4HANA Cloud

Capabilities

Provisioning of OData APIs to create and update condition records for pricing that are used in Sales. The

service contains entities of condition record, validity, condition supplement, and pricing scale.



Preliminary Billing – Check for Over-crediting

The sum of the total net amounts of several credit memos is greater than the total net amount of the billing document that they refer to. Implement a check to prevent overcrediting.

Value Proposition

Enhance the system to prevent the creation of credit memos when overcreditingis detected. Once implemented, the check runs every time that a credit memo request is billed.

Capabilities (Bullets to capture main highlights of this feature)

The check must be implemented as custom logic in the cloud BAdI Data Transfer for Billing Document Item (SD_BIL_DATA_TRANSFER). Key users can do this in the Custom Fields and Logic app. The check consists of three main steps:

1. Find all to the process related documents

a. Read the current credit memo request

b. Read the referenced billing document

c. Read the corresponding credit memos

2. Check the currency and add up the total net amounts of the current credit memo request and the existing related credit memos

3. Compare the sum of the total net amounts with the total net amount of the billing document

• For details, see KBA 2722131

https://launchpad.support.sap.com/#/notes/2722131


Initiative overview for PSA customers

PSA Scope validation and prioritizations – central contact at customer

HCM

related

topics

Reporting

Finance

as part of

PSA

Collabora

-tion

solutions

Further deep dive topics – Specialist at customer

Further

topics

PSA Customer Community – central contact at customer 1

2

3

Goal: build up a core group of customers using the

Professional Services Cloud for improving the product

and collaboration

Target audience: customers who are using the SAP

S/4HANA professional services cloud

Participant role: central contact on customer side

project manager

Effort: ~2-4h every quarter (depends on feedback and

interaction)

Goal: Validate the currently available and planned

scope of the Professional Services Cloud

Participant role: business users who can give priorities

to topics and missing topics

Effort: ~1-2h every quarter (depends on feedback and

interaction)

Goal: get feedback on concepts, mock-ups and discuss

directly with the development

Participant role: specialist who is working in the area of

the deep dive topic

Interaction: expert sessions and feedback sessions for

customers to bring their feedback, ideas, processes into

the session

Effort: ~9h every quarter

1

2

3


• View an upgrade schedule for SAP S/4HANA

Cloud

• View SAP service level agreement

• Read about Upgrade specific frequently asked

questions

• Continue the conversation and get answers to

your questions in the SAP S/4HANA Cloud

Customer Community

• Sign up for other early release webinars, here.

Preparing for 1902: Next Steps

https://www.sap.com/documents/2017/01/867629d8-a27c-0010-82c7-eda71af511fa.html

https://assets.cdn.sap.com/agreements/product-use-and-support-terms/cls/en/service-level-agreement-for-sap-cloud-services-english-v7-2017.pdf

https://www.sap.com/documents/2017/01/78d5e2d7-a27c-0010-82c7-eda71af511fa.html

https://s4hanacloud.community.sap/groups/D82g0dYPzM13yAISfwL8EY/questions/new?folder_id=s4knANQS8swaVlqToYKbns

https://event.on24.com/wcc/r/1856491/A8BF4DC42410037EB71DC85E822FD127/413985?partnerref=webinarppt

SAP S/4HANA Cloud 1902 Professional Services

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