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    Feature Scope Description

    Document version: 1.2 2016-06-12

    SAP S/4HANA Cloud 1605Feature Scope Description

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    Document History

    Caution

    Before you start the implementation, make sure you have the latest version of this document. You can find the

    latest version at the following location:help.sap.com/s4hana_ce_1605

    The following table provides an overview of the most important document changes.

    Table 1

    Version Date Description

    1.0 2016-05-20 Initial Version

    1.1 2016-05-25 Minor corrections to Project Systems (PS)

    1.2 2016-06-09 Minor corrections

    2

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    Content

    1 SAP S/4HANA Cloud - Feature Scope Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    2 SAP S/4HANA Marketing Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    2.1 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    2.2 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    3 SAP S/4HANA Marketing Cloud, base option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    3.1 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    3.2 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    4 SAP S/4HANA Professional Services Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

    4.1 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Accounting and Financial Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Accounts Receivable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Accounts Payable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    Profitability and Cost Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    4.2 Project and Engagement Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Customer Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Usage Consumption Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

    Time Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    4.3 Sourcing and Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Service and Material Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    4.4 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    4.5 Country Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    4.6 Integration with SAP SuccessFactors Employee Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

    5 SAP S/4HANA Enterprise Management Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

    5.1 Generic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    Master Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    Time Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

    European Monetary Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Data Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

    5.2 Asset Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

    Plant Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

    5.3 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    Accounting and Financial Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    AccountsReceivable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Accounts Payable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    Cash Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

    Profitability and Cost Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    5.4 Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Product Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

    Process Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

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    Production Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    Production Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

    Production Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

    5.5 Project and Engagement Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Customer Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    5.6 R&D / Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    Project System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    Bills of Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

    Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

    Document Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

    Engineering Change Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

    5.7 Sourcing and Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

    Purchasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

    Quality Management in Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    5.8 Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    Inventory Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

    Logistics Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

    5.9 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

    Sales Order Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

    Sales Monitoring and Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

    5.10 Country Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

    5.11 Integration with SAP SuccessFactors Employee Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

    6 Functions for Managing SAP S/4HANA Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

    7 General Functions for the Key User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

    8 Security Aspects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    8.1 Technical System Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    8.2 Security of Data Centers and External Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

    8.3 Personal Data Privacy and Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

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    1 SAP S/4HANA Cloud - Feature ScopeDescription

    With SAP S/4HANA Cloud (SAP Business Suite 4 SAP HANA Cloud), SAP is providing a new generation of

    business applications simple enterprise software for big data and agility.

    SAP S/4HANA is fully built on the in-memory platform SAP HANA. Using the advanced potential of SAP HANA,

    SAP S/4HANA is designed for business and provides an instant insight by using a single source of truth, real-time

    processes as well as by dynamic planning and analysis. With SAP Fiori user experience and less complex data

    model it is designed to run simple, and in parallel reduces the data footprint of your company. SAP S/4HANA is

    also already connected to business and social networks and prepared for the Internet of things. With all these

    aspects, SAP is protecting your investments by facilitating next generation business applications. SAP S/4HANA,

    Cloud is available as software-as-a-service.

    About this document

    This feature scope description will show you which features, documentation, and services are available for the

    following cloud editions:

    SAP S/4HANA Marketing Cloud

    SAP S/4HANA Marketing Cloud, base option

    SAP S/4HANA Professional Services Cloud

    SAP S/4HANA Enterprise Management Cloud

    SAP S/4HANA Cloud 1605

    SAP S/4HANA Cloud - Feature Scope Description

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    2 SAP S/4HANA Marketing Cloud

    This cloud edition helps you to optimize your marketing activities to reach out to your customers in the best way

    Hear what your customers are thinking and saying

    Merge interactions

    Profile your customers based on scoring

    Build target groups to address the right customers

    Trigger successful email campaigns

    Please note that for certain features within this cloud edition you might need a separate subscription license. Forfurther information, please contact your SAP Account Executive.

    Documentation

    The following documentation is available for SAP S/4HANA Marketing Cloud:

    This feature scope description

    Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution

    Information on security within this document

    Services

    If you like to migrate data from your current SAP system or another legacy system, you can contact SAP for

    consulting and support. This service might subject to a fee.

    What's new

    This section gives you an overview of the new features available as of SAP S/4HANA Marketing Cloud 1605 The

    following table describes what is new, enhanced, changed or deleted:

    Table 2

    Status Features

    Changed Advanced export definitions for the marketing administrator

    Changed Enhanced functions for landing pages

    New Add your own calculation views

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    2.1 Marketing

    The following features are available for the marketing expert:

    Insight

    Table 3

    Behavior Insight You can use the application to analyze the behavior of your customers. For the analysis you map two

    interactions-based KPIs against each other in the chart. You can then use your results to design follow-up

    activities like creating a target group.

    Customer

    Journey Insight

    The application lets you explore the sequence of interactions performed by customers over time, using

    various channels, such as social media, Web, and phone. You can also analyze interactions such as clickedads, opened emails, and Web searches that lead to purchase or abandoned shopping cart events.

    Sentiment

    Engagement

    The application allows you to filter, analyze, and process data harvested, for example, from social media

    channels.

    Spend Management and Programs

    Table 4

    Feature Use

    My Marketing

    Spend - Quick

    Entry

    With the application you can enter quickly your spend planning on for a campaign.

    My Marketing

    Spend - Details

    With the application you can plan your spend in detail and add the spend items to the planning.

    Programs This application allows you to create programs. Programs are containers for marketing activities. You

    propose how much to be spent on marketing activities. You can create, assign, and remove campaigns,

    and assign a funding source to a program. You can also visualize the proposed, actual, and committed

    spend for a program and the planned spend for each campaign assigned to the program in a chart.

    Segmentation

    Table 5

    Feature Use

    Segmentation -

    Modeling

    The application allows you to segment high volumes of customer data to identify audiences for marketing

    campaigns, or analyzing the data regarding complex business questions. An interactive visualization

    supports the segmentation and analysis tasks. The following additional applications are available:

    Segmentation -

    Models

    The application allows you to create and manage segmentation models.

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    Feature Use

    Segmentation -

    Building Blocks

    You use the application to create and manage building for reuse in the Segmentation. For example, create

    a segmentation structure including a set of often used segmentation filters, save and publish it as a

    building block, which you, and your colleagues can reuse in segmentation. For example, create a

    segmentation structure including a set of segmentation filters, save and publish it as a building block,

    which you, and your colleagues can reuse in segmentation.

    Target Groups A target group consists of a set of customers, prospects or contact persons, categorized according to

    criteria, such as geographical location, or common interest. Use target groups in marketing activities, for

    example, to promote products or services. Based on a target group, you can create a campaign to prepare

    for follow-on actions, such as the promotion of products or services.

    Recommendations

    Table 6

    Feature Use

    Manage

    Recommendatio

    ns

    This application allows you to create recommendation models that provide consumers with relevant

    recommendations in real time, simultaneously across multiple sales channels. With this application, you

    can do the following:

    Browse, edit, and evaluate effectiveness of recommendation scenarios

    Create, copy, edit, delete, preview, activate, and deactivate models

    Recommendatio

    n Scenarios

    This application allows you to create and maintain recommendation scenarios that enable a host system

    to post interactions to an SAP HANA database and receive recommendations.

    Offers The application allows you to create, and release offers. You can display offers in a Web shop.

    Content

    Table 7

    Feature Use

    Content Studio The application allows you to access an overview of all marketing content. You can manage landing pages,

    emails, confirmation emails, email templates, and text messages from a single access point.

    Activate

    Confirmations

    The application allows you to create or change confirmations to set up a two-step opt-in or opt-out

    process for special newsletters or general marketing emails. The email opt-in, email opt-out, newsletter

    opt-in, and newsletter opt-out confirmation types are available.

    Messages The application allows you to create content for personalized emails to be launched by a marketing

    campaign.

    Email Templates With the application you define reuseable HTML email content templates based on externally defined

    HTML templates, and trigger further processing for e-mails directly.

    For emails, you can define content blocks, in which the text and picture content can be overwritten when

    the email is edited. For example, define newsletter templates with a stable header and footer area and an

    editable content area.

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    Feature Use

    Landing Pages The application allows you to design landing pages that can be used to gather subscriptions to newsletters

    and for collecting information about customers or prospects.

    Lead Management

    Table 8

    Feature Use

    Lead Stages With this application, you can create your own lead stages to classify contacts regarding their lead

    readiness.

    Campaigns forLead Creation

    With this application, you can define campaigns for lead creation in SAP Cloud for Customer. You canaccess the success reporting to monitor the campaign results for lead creation including lead and

    opportunity status.

    Activity Creation With this application, you can define campaigns for activity creation in SAP Cloud for Customer, that is, for

    tasks, appointments and phone calls.

    Lead

    Information per

    Contact

    With this application, you can access the current lead stage and existing lead details of a contact.

    Lead

    Information on

    Account Level

    With this application, you can display the lead stage for contacts on account level.

    Interactions for

    Data Transfer

    Between

    Marketing and

    Sales

    With this application, you can display data that are transferred from sales to marketing:

    Business Partner: contact, account, individual customer

    Business Documents: leads, opportunities, activities (appointment, visit, phone call)

    You can also display data that are transferred from marketing to sales:

    Leads

    Activities (appointment, phone call)

    Lead Dashboard With this application, you can access the results of the lead management process by the means of a

    comprehensive overview of KPI attainment and lead management performance benchmarks. The

    dashboard allows you to drill down to detailed information levels of the KPIs.

    Data Management

    Table 9

    Feature Use

    Contact

    Engagement

    The application lets you analyze contact data to determine the interests of contacts, the sentiments

    related to these interests, and the channels in which the contacts are active.

    When you identify which contacts are relevant for your company, you can decide what follow-on actions to

    take such as creating target groups and segmentation models to initiate marketing campaigns.

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    Feature Use

    Contacts The application provides you with a list of contacts, which serves as a starting point for displaying

    contacts. Contacts are persons who interact with your company, for example, via Web site visits, social

    media, or e-mail. You can filter the contact list according to the different statuses a contact can have, and

    you can identify duplicates. In addition, you can create single contacts or import a list of contacts using

    CSV file format. With the Importfunction, you can also directly add contacts to a new target group on

    upload.

    Corporate

    Accounts

    The application provides you with an account list that serves as a starting point for displaying accounts. It

    allows you to access single accounts that include contact data of the account as well as details about the

    contacts for this account and their interactions with your company. In addition, you can select accounts in

    the account list to create a corresponding target group.

    Predictive

    Models

    The application lets you create, train, and maintain predictive models for the calculation of Key

    Performance Indicators (KPIs). These predictive KPIs can be used, for example, in Segmentation.

    Marketing

    Insight for Sales

    You can use the application to gain insight on marketing campaign information. A sales representative can

    view campaigns based on accounts, items of interest, and date range. The sales representative can view

    the details of campaigns and accounts.

    Campaign Management

    Table 10

    Feature Use

    Campaigns You use a Campaignas a container for various activities focused on customers, prospects, or contact

    persons. Use a campaign, for example, to prepare the launch of detailed sales promotions to increase

    profit margin.

    My Marketing

    Calendar

    You can use the application for an overview of your campaigns during a specific time range.

    Paid Search

    Integration

    The application allows you to create basic paid search campaigns, and transfer it to Google AdWords. You

    can also link existing paid search campaigns (Google, Yahoo, Bing) to marketing edition campaigns. For

    the feedback, you can upload success KPIs using the data import option (CSV).

    Collaboration

    Table 11

    Feature Use

    News

    Notifications

    If you have licensed SAP JAM in addition to SAP S/4HANA, cloud marketing edition, the feature indicates

    the number of feeds of all JAM groups to which you are assigned, and enables accessing the feeds in SAP

    JAM.

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    Recommendation Modeling

    The following features are available for the business analyst:

    Table 12

    Feature Use

    Recommendatio

    n Models

    This application allows you to create recommendation models that provide consumers with relevant

    recommendations in real time, simultaneously across multiple sales channels. With this application, you

    can do search, filter, create, copy, edit, delete, preview, activate, and deactivate models.

    Recommendatio

    n Model Types

    This application allows you to sort, filter, create, edit, and delete model types. A recommendation model

    type is a representation of a recommendation scenario, for example, cross-selling, viewed together, or

    top-n.

    Recommendatio

    n Scenarios

    This application allows you to create and maintain recommendation scenarios that enable a host system

    to post interactions to an SAP HANA database and receive recommendations.

    Recommendatio

    n Algorithm

    Defaults

    This application allows you to define the parameters and data source prefilter values that algorithms

    contain when they are initially added to models.

    Marketing Management

    The following features are available for the marketing manager:

    Table 13

    Feature Use

    My Budget

    Planning

    This application allows you to allocate budget for marketing activities, to plan budgets for dimensions,

    such as brands, markets, or other dimensions. You can view, compare, and use various measures, such as

    planned and allocated budget, proposed, planned, and actual spend. You can adjust the planned budget

    as many times as needed based on new information and events that occur throughout the year.

    Release Target

    Groups

    The application allows you to search for the target groups belonging to your team, and to release these

    target groups.

    Release

    Campaigns

    The application allows you to release a campaign, which is required, for example, to send out a newsletter.

    In addition to the listed features, you can also use features, such as My Marketing Calendar, My Marketing Spend -

    Details, Programs, and Target Groupsin the context of your marketing management.

    Marketing Executive Dashboard

    The following features are available for the marketing executive:

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    Table 14

    Feature Use

    MarketingExecutive

    Dashboard

    The application provides a comprehensive overview of KPI attainment and allows the check the marketingperformance benchmarks. The dashboard allows you to drill down to detailed levels of the KPIs.

    2.2 Administration

    The following features are available for the marketing administrator:

    Business Administration

    Table 15

    Feature Use

    Interaction Interests You can use the application to set up interaction interests. An interest represents the

    content or subject of an interaction with a contact. specify the subject of a contact's

    interaction.

    Marketing Attribute Categories You use the application to create freely-definable attribute categories for marketing

    purposes, for example, for use in Segmentation. You can:

    Edit existing categories Add any new categories that you require

    Translate all categories into the languages you require, so that they appear in the

    logon language of the user

    Define Audiences Use audiences, such as a group, or segment of customers, to cluster reporting results, or

    to assign a budget to an audience in marketing planning.

    Define Competitors Use Competitorsto label reporting results in the Marketing Executive Dashboard, for

    example to name the market share of a competitor, or the brand awareness KPI for a

    competitor.

    Define Customer Journey

    Events

    Use the application to define key events that a customer journey leads to, such as

    purchases, abandoned shopping carts, or conversions.

    Integration with SAP ERP With this feature, you can get the actual and committed spend from SAP ERP to S/4HANA,

    cloud marketing edition.

    Integration Errors With the application, you can handle integration errors that are caused by the import of

    erroneous business partner or business document data from SAP Cloud for Customer.

    Schedule Lead Stages

    Calculation

    With this application, you can schedule the lead stage calculation for Lead Management

    using a specified job template, Lead Management: Calculate Lead Stage per Contact, to

    provide current lead stages.

    Map Free Text With the application, you can map free texts to SAP standard codes, for example, in the

    area of interaction contacts

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    Feature Use

    Application Log Use the application to check application specific messages.

    User Administration

    Table 16

    Feature Use

    User Lists You use the application to create groups of users that can be used, for example, to assign

    to a team that is responsible for a common campaign. User lists are similar to email

    distribution lists and can be maintained or modified by administrative assistants or team

    members with the same or similar roles.

    Maintain Employees You can use the application to add or modify employee information and search for

    employee details.

    Maintain Business User Use the application to create and maintain business users.

    Import Data

    Table 17

    Feature Use

    Import Data You can use the application to manually upload data for the following objects in the Comma

    Separated Value (CSV) file format: corporate accounts, contacts, product categories,

    products, interactions, brands, audiences, competitors, and custom dimensions. In

    addition, you can enhance the data structure for importing data by adding additional,

    custom-specific fields specific to each object type.

    Import Data for Analytics You use the application to import analytical data for the Marketing Executive Dashboard

    Create Database Tables for

    Segmentation

    You can use the application Custom Business Objectsto create new custom business

    objects and their corresponding database tables. Add fields to and delete fields from

    custom business objects. Generate UIs based on custom business objects. Add multiple

    subnodes to a custom business object, and implement custom logic with ABAP for key

    users. Edit and publish a custom business object, and delete the draft of a custom business

    object. Delete custom business objects.

    Import of Secondary Data

    Using an OData Service

    You can use the application to upload additional data that is not delivered by SAP. The data

    is stored in the form of tables and is referred to as secondary data.

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    Segmentation and Campaign Configuration

    Table 18

    Feature Use

    Sender Profiles You use the application to maintain sender profiles on the user interface for the channels

    email and text message. This allows marketing administrative users to ensure their

    marketers can carry out campaigns for different channels in different markets.

    Export Definitions You use the application to create an export definition that serves as a template for the

    export of target group member data to CSV files for further processing.

    Export definitions are based on the attributes of segmentation profiles. Since you are

    provided with the predefined segmentation profileAll Contacts, all attributes of this profile

    are available. When creating an export definition, you define which attributes of the

    contacts such as country or email are to be added to the export file.

    Communication Categories

    and Limits

    You use the application to:

    Categorize email content

    Create communication categories that are subscription-enabled. These categories

    can be used for managing newsletter subscriptions as part of a campaign content, in

    landing pages, and in newsletter campaigns.

    Define limits that control the frequency of email communication to contacts within a

    specified timeframe

    Segmentation Configuration With this application, you can make settings for segmentation profiles, and for

    segmentation objects and attributes. For example, you can define whether an attribute is

    visible in segmentation, or you can change the name of a segmentation profile.

    Provider Credentials With the application, you maintain the provider credentials that you got from the service

    providers such as Amazon SES, SAP SMS 365, or SAP Mobile Service, for sending emails,

    and text messages.

    Add Custom Views You can use this application to export tables and calculation views from the SAP S/4

    HANA, cloud marketing edition system. Use these tables and views to model your own

    calculation views in any SAP HANA system. This application also allows you to import the

    modelled calculation view in SAP S/4 HANA, cloud marketing system which can then be

    used for segmentation.

    Marketing Lead Management

    Table 19

    Feature Use

    Integration

    Errors

    With this application, you can handle integration errors that are caused by the import of erroneous

    business partner or business document data from SAP Cloud for Customer to SAP S/4HANA, cloud

    marketing edition.

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    3 SAP S/4HANA Marketing Cloud, baseoption

    This cloud edition is the core version of SAP S/4HANA Marketing Cloud. The cloud edition helps you to optimize

    your marketing activities to reach out to your customers in the best way.

    Please note that for certain features within this cloud edition you might need a separate subscription license. For

    further information, please contact your SAP Account Executive.

    Documentation

    The following documentation is available for SAP S/4HANA Marketing Cloud, base option:

    This feature scope description

    Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution

    Information on security within this document

    Services

    If you like to migrate data from your current SAP system or another legacy system, you can contact SAP forconsulting and support. This service might subject to a fee.

    3.1 Marketing

    Segmentation

    Table 20

    Feature Use

    Segmentation -

    Modeling

    The application allows you to segment high volumes of customer data to identify audiences for marketing

    campaigns, or analyzing the data regarding complex business questions. An interactive visualization

    supports the segmentation and analysis tasks. The following additional applications are available:

    Segmentation -

    Models

    The application allows you to create and manage segmentation models.

    Segmentation -

    Building Blocks

    You use the application to create and manage building for reuse in the Segmentation. For example, create

    a segmentation structure including a set of often used segmentation filters, save and publish it as a

    building block, which you, and your colleagues can reuse in segmentation. For example, create a

    segmentation structure including a set of often used segmentation filters, save and publish it as a building

    block, which you, and your colleagues can reuse in segmentation.

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    Feature Use

    Target Groups A target group consists of a set of customers, prospects or contact persons, categorized according to

    criteria, such as geographical location, or common interest. Use target groups in marketing activities, for

    example, to promote products or services. Based on a target group, you can create a campaign to prepare

    for follow-on actions, such as the promotion of products or services.

    Campaign Management

    Table 21

    Feature Use

    Campaigns You use a Campaignas a container for various activities focused on customers, prospects, or contact

    persons. Use a campaign, for example, to prepare the launch of detailed sales promotions to increaseprofit margin.

    Messages The application allows you to create content for personalized emails to be launched by a marketing

    campaign.

    Email Templates With the application you define reuseable HTML email content templates based on externally defined

    HTML templates, and trigger further processing for e-mails directly.

    For emails, you can define content blocks, in which the text and picture content can be overwritten when

    the email is edited. For example, define newsletter templates with a stable header and footer area and an

    editable content area.

    Landing Pages The application allows you to design landing pages that can be used to manage subscriptions to

    newsletters and for collecting general marketing permissions from customers or prospects.

    Content Studio The application allows you to access an overview of all marketing content. You can manage landing pages,

    emails, confirmation emails, email templates, and text messages from a single access point.

    Activate

    Confirmations

    The application allows you to create or change confirmations to set up a two-step opt-in or opt-out

    process for special newsletters or general marketing emails. The email opt-in, email opt-out, newsletter

    opt-in, and newsletter opt-out confirmation types are available.

    Paid Search

    Integration

    The application allows you to integrate campaigns and track the success of those campaigns run by paid

    search providers, such as Google, Yahoo, and Bing, directly in SAP S/4 HANA, cloud marketing edition.

    Marketing Calendar

    Table 22

    Feature Use

    My Marketing

    Calendar

    You can use the application for an overview of your campaigns during a specific time range.

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    Data Management

    Table 23

    Feature Use

    Contact

    Engagement

    The application lets you analyze contact data to determine the interests of contacts, the sentiments

    related to these interests, and the channels in which the contacts are active.

    When you identify which contacts are relevant for your company, you can decide what follow-on actions to

    take such as creating target groups and segmentation models in order to initiate marketing campaigns.

    Contacts The application provides you with a list of contacts, which serves as a starting point for displaying

    contacts. Contacts are persons who interact with your company, for example, via web site visits, social

    media, or e-mail. You can filter the contact list according to the different statuses a contact can have, and

    you can identify duplicates. In addition, you can create single contacts or import a list of contacts using

    CSV file format. With the Importfunction, you can also directly add contacts to a new target group on

    upload.

    Corporate

    Accounts

    The application provides you with an account list that serves as a starting point for displaying accounts. It

    allows you to access single accounts that include contact data of the account as well as details about the

    contacts for this account and their interactions with your company. In addition, you can select accounts in

    the account list to create a corresponding target group.

    Marketing Management

    The following features are available for the marketing manager:

    Table 24

    Feature Use

    Release Target

    Groups

    The application allows you to search for the target groups belonging to your team, and subsequently

    release these target groups.

    Release

    Campaigns

    The application allows you to release a campaign, which is required, for example, to send out a newsletter.

    In addition to the listed features, you can also use features, such as My Marketing Calendar, My Marketing Spend -

    Details, Programs, and Target Groupsin the context of your marketing management.

    Marketing Executive Dashboard

    The following features are available for the marketing executive:

    Table 25

    Feature Use

    Marketing

    Executive

    Dashboard

    The application provides a comprehensive overview of KPI attainment and allows the check the marketing

    performance benchmarks. The dashboard allows you to drill down to very detailed levels of the KPIs.

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    Marketing Lead Management

    Table 26

    Feature Use

    Lead Stages With this application, you can create your own lead stages to classify contacts regarding their lead

    readiness.

    Campaigns for

    Lead Creation

    With this application, you can define campaigns for lead creation and access the campaign's success

    reporting to monitor the campaign results including lead and opportunity status.

    Lead

    Information per

    Contact

    With this application, you can access the current lead stage and existing lead details of a contact.

    Lead Dashboard With this application, you can access the results of the lead management process by the means of a

    comprehensive overview of KPI attainment and lead management performance benchmarks. Thedashboard allows you to drill down to detailed information levels of the KPIs.

    3.2 Administration

    The following features are available for the marketing administrator:

    Business Administration

    Table 27

    Feature Use

    Interaction Interests You can use the application to set up interaction interests. An interest represents the

    content or subject of an interaction with a contact. specify the subject of a contact's

    interaction.

    Marketing Attribute Categories You use the application to create freely-definable attribute categories for marketing

    purposes, for example, for use in Segmentation. You can:

    Edit existing categories

    Add any new categories that you require

    Translate all categories into the languages you require, so that they appear in the

    logon language of the user

    Define Audiences Use audiences, such as a group, or segment of customers, to cluster reporting results, or

    to assign a budget to an audience in marketing planning.

    Define Competitors Use Competitorsto label reporting results in the Marketing Executive Dashboard, for

    example to name the market share of a competitor, or the brand awareness KPI for a

    competitor.

    Define Customer Journey

    Events

    Use the application to define key events that a customer journey leads to, such as

    purchases, abandoned shopping carts, or conversions.

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    Feature Use

    Integration with SAP ERP With this feature, you can get the actual and committed spend from SAP ERP to S/4HANA,

    cloud marketing edition.

    Integration Errors With the application, you can handle integration errors that are caused by the import of

    erroneous business partner or business document data from SAP Cloud for Customer.

    Schedule Lead Stages

    Calculation

    With this application, you can schedule the lead stage calculation for Lead Management

    using a specified job template, Lead Management: Calculate Lead Stage per Contact, to

    provide current lead stages.

    Map Free Text With the application, you can map free texts to SAP standard codes, for example, in the

    area of interaction contacts

    Application Log Use the application to check application specific messages.

    User Administration

    Table 28

    Feature Use

    User Lists You use the application to create groups of users that can be used, for example, to assign

    to a team that is responsible for a common campaign. User lists are similar to email

    distribution lists and can be maintained or modified by administrative assistants or team

    members with the same or similar roles.

    Maintain Employees You can use the application to add or modify employee information and search foremployee details.

    Maintain Business User Use the application to create and maintain business users.

    Import Data

    Table 29

    Feature Use

    Import Data You can use the application to manually upload data for the following objects in the Comma

    Separated Value (CSV) file format: corporate accounts, contacts, product categories,

    products, interactions, brands, audiences, competitors, and custom dimensions. In

    addition, you can enhance the data structure for importing data by adding additional,

    custom-specific fields specific to each object type.

    Import Data for Analytics You use the application to import analytical data for the Marketing Executive Dashboard

    Create Database Tables for

    Segmentation

    You can use the application Custom Business Objectsto create new custom business

    objects and their corresponding database tables. Add fields to and delete fields from

    custom business objects. Generate UIs based on custom business objects. Add multiple

    subnodes to a custom business object, and implement custom logic with ABAP for key

    users. Edit and publish a custom business object, and delete the draft of a custom business

    object. Delete custom business objects.

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    Feature Use

    Import of Secondary Data

    Using an OData Service

    You can use the application to upload additional data that is not delivered by SAP. The data

    is stored in the form of tables and is referred to as secondary data.

    Segmentation and Campaign Configuration

    Table 30

    Feature Use

    Sender Profiles You use the application to maintain sender profiles on the user interface for the channels

    email and text message. This allows marketing administrative users to ensure their

    marketers can carry out campaigns for different channels in different markets.

    Export Definitions You use the application to create an export definition that serves as a template for the

    export of target group member data to CSV files for further processing.

    Export definitions are based on the attributes of segmentation profiles. Since you are

    provided with the predefined segmentation profileAll Contacts, all attributes of this profile

    are available. When creating an export definition, you define which attributes of the

    contacts such as country or email are to be added to the export file.

    Communication Categories

    and Limits

    You use the application to:

    Categorize email content

    Create communication categories that are subscription-enabled. These categories

    can be used for managing newsletter subscriptions as part of a campaign content, in

    landing pages, and in newsletter campaigns.

    Define limits that control the frequency of email communication to contacts within a

    specified timeframe

    Segmentation Configuration With this application, you can make settings for segmentation profiles, and for

    segmentation objects and attributes. For example, you can define whether an attribute is

    visible in segmentation, or you can change the name of a segmentation profile.

    Provider Credentials With the application, you maintain the provider credentials that you got from the service

    providers such as Amazon SES, SAP SMS 365, or SAP Mobile Service, for sending emails,

    and text messages.

    Add Custom Views You can use this application to export tables and calculation views from the SAP S/4

    HANA, cloud marketing edition system. Use these tables and views to model your own

    calculation views in any SAP HANA system. This application also allows you to import the

    modelled calculation view in SAP S/4 HANA, cloud marketing system which can then be

    used for segmentation.

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    Marketing Lead Management

    Table 31

    Feature Use

    Integration

    Errors

    With this application, you can handle integration errors that are caused by the import of erroneous

    business partner or business document data from SAP Cloud for Customer to SAP S/4HANA, cloud

    marketing edition.

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    4 SAP S/4HANA Professional ServicesCloud

    This cloud edition supports you in customer project-based service delivery by integrating multiple processes

    important for commercial project management solutions:

    Creation of projects

    Staffing and time recording

    Procurement

    Sales order processing and billing

    Accounting and financials

    Please note that for certain features within this cloud edition you might need a separate subscription license. For

    further information, please contact your SAP Account Executive.

    Documentation

    The following documentation is available for SAP S/4HANA Professional Services Cloud:

    This feature scope description

    Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution

    Information on security within this document

    Services

    If you like to migrate data from your current SAP system or another legacy system, you can contact SAP for

    consulting and support. This service might subject to a fee.

    What's new

    This section gives you an overview of the new features delivered with the general functions for key users available

    as of SAP S/4HANA Professional Services Cloud 1605. The following table describes what is new, enhanced,

    changed or deleted:

    Table 32

    Status Features

    New New features for work packages in Customer Project Management

    For example, authorization-based acces for project creation and planning, automatically adjusted dates

    during changes or when copying work packages, or distribution of planned effort

    New Manage service entry sheets for purchase order items

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    4.1 Finance

    4.1.1 Accounting and Financial Close

    Business Background

    You use Accounting and Financial Close to perform external accounting tasks using General Ledger Accounting.

    Features

    As a general ledger accountant, you can use the following functions:

    Table 33

    Function Use

    Master data You can manage master data for profit centers, profit center groups and G/L

    accounts.

    If you specify profit centers in postings, you can create a profit and loss

    statement (P&L) for profit centers and a financial statement for internal

    purposes.

    G/L account master data defines how business transactions are posted on G/L

    accounts and how the posting data is processed. The directory of all G/Laccounts is the chart of accounts.

    Postings and Documents You use documents to enter business transactions.

    You can manage open items by reversing or clearing open items, for example.

    You can also reset a clearing.

    You can create recurring entries for postings that are repeated regularly.

    Closing Operations and Reporting For closing operations at period-end closing, you can use the programs

    available for analyzing, valuating, and reclassifying the posting data.

    With these closing operations, you create a financial statement and a profit and

    loss statement (P&L).

    There are different programs available for sales/purchases tax declarations

    and tax payable postings.

    4.1.2 Accounts Receivable Accounting

    Business Background

    You use accounts receivable accounting to process open customer invoices and monitor incoming payments.

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    Key Features

    For this purpose, you can use the following features:

    Table 34

    Key Feature Use

    Monitoring of receivables You can manage receivables, display customer balances, and

    process individual customer items.

    Clearing of open invoices You can post incoming payments, clear open items manually,

    and reprocess bank statement items.

    4.1.3 Accounts Payable Accounting

    Business Background

    Invoices are created in purchasing and submitted to accounts payable. As an accounts payable accountant, when

    you receive an invoice, you can view key performance indicators (KPIs) for the invoice and process the invoice.

    Key Features

    The following features support you with this process:

    Table 35

    Key Feature Use

    Analysis of payments to suppliers You use this feature to view information about payments to

    suppliers. You can check the overdue payable amount and

    the future payable amount. If you identify negative trends in

    the payable amount, you can notify the responsible persons

    to take action.

    Management of cash discounts You use this feature to forecast the available cash discounts

    and to monitor the cash discount utilization in your

    responsible area. You can find out where you need to make

    better use of cash discounts in order to avoid cash discount

    loss in the future.

    Reviewing of cleared overdue invoices You use this feature to get details and statistical facts about

    cleared overdue invoices.

    Evaluation of days payable outstanding You use this feature to identify suppliers with the highest or

    the lowest days payable outstanding.

    Management of payments You use this feature to create, post, and, if necessary,

    reverse payments.

    Management of payment blocks You use this feature to set and remove payment blocks on

    invoices or supplier accounts.

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    Key Feature Use

    Management of payment proposals You use this feature to revise and release payment proposals.

    Journal entries are then generated in the finance system.

    Reviewing of checks You use this feature to display a check from a payment run as

    a PDF. You can then view the check details.

    4.1.4 Profitability and Cost Analysis

    Business Background

    This business area enables you to evaluate market segments, classified according to products, customers,

    orders, or any combination of these, or according to strategic business units, such as sales organizations or

    profitability segments, with respect to your companys profit or contribution margin. As part of period-end

    closing, you can also carry out activities such as results analysis, settlements, and overhead allocations.

    Key Features

    Table 36

    Key Feature Use

    Settlement You can compare the ratio of planned and actual costs on a

    project with the ratio of planned and actual revenue to

    determine whether the project costs can be capitalized as

    work in process

    You can also settle projects to capitalize the balance from the

    results analysis and obtain detailed data in the results

    analysis for enterprise controlling

    Revenue and cost of sales You can provide information on revenue and cost of sales to

    support internal accounting and decision-making.

    Overhead allocation (profitability analysis) You can perform overhead allocation for profitability analysis

    4.2 Project and Engagement Management

    4.2.1 Customer Project Management

    Business Background

    The following features enable your project manager to create, manage, and monitor customer projects and

    internal projects. Project managers plan work packages and efforts, staff resources, and create billing plans for

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    services. Subsequently, when efforts have been recorded, project managers can release billing proposals, which

    are later used in the creation of invoices.

    Project managers can also monitor projects for financial performance, using criteria such as cost, revenue,

    margin, and variance.

    Key Features

    The following features are available:

    Table 37

    Key Feature Use

    Create customer projects You can create and plan customer projects. You can plan

    several aspects such as high-level schedules, the type of

    project roles and people required to deliver the project, and

    plan costs and expenses. You can also create project-specific

    prices for delivered services, create billing plans, and thereby

    plan the project revenue and margin.

    Manage customer projects You can manage customer projects for which you are the

    responsible project manager. You can search for projects,

    copy existing projects, and edit your projects to plan work

    packages, effort, resources, and billing, recalculate cost and

    revenue, and analyze financial key performance indicators

    (KPIs).

    Monitor customer projects You can monitor customer projects from the perspective of

    financial performance. Project managers can keep track of

    cost, revenue, and margin, compare planned and actual

    values, analyze variance between planned and actual values,

    and use the information to review the project plan, or initiate

    follow-up activities.

    Review customer projects You can perform basic project forecasts through manual

    adjustment of remaining cost, for roles planned in work

    packages.

    You can manage statuses and trends, and view a historical

    record of statuses and trends across a project's lifecycle.

    Release billing proposals You can get an overview of all the open billing proposals

    within the projects assigned, prepare the list of billing

    proposals to be released and subsequently trigger billing

    processes.

    A billing proposal represents a collection of billing plan items

    of either time and expense or fixed-price billing type that are

    planned to be billed on a target billing date. One or several

    billing proposals of the same project can be released

    simultaneously to create a debit memo request for further

    processing and billing.

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    Key Feature Use

    Create internal projects You can create and plan internal projects. You can plan

    several aspects such as high-level schedules, the type of

    project roles and people required to deliver the project, and

    plan costs and expenses.

    Manage internal projects You can manage internal projects for which you are the

    responsible project manager. You can search for projects,

    copy existing projects, and edit your projects to plan work

    packages, effort, and resources, recalculate cost, and

    analyze financial key performance indicators (KPIs).

    Monitor internal projects You can monitor internal projects from the perspective of

    financial performance. Project managers can keep track of

    cost and margin, compare planned and actual values, analyze

    variance between planned and actual values, and use the

    information to review the project plan, or initiate follow-up

    activities.

    Staff external employees You can search for and staff third-party employees for whom

    master data exists.

    Distribute effort by months You can adjust the distribution of planned effort between the

    months of the work package.

    Authorize access to project apps You can decide the project information for which a user has

    access to, by specifying service organizations in the business

    role.

    Automatically adjust project dates while copying projects When copying projects, you can specify the project's start

    date. The system automatically adjusts the project and work

    package dates based on the duration of the project you are

    copying.

    Automatically adjust project dates Project dates are automatically adjusted if work package

    start or end dates lead to the project start getting advanced

    or the project end getting postponed.

    SAP Jam Collaboration For collaboration purposes, you can use the SAP Jam social

    software platform. You can achieve better team engagement

    where all project team members can drive and coordinateplanning, implementation, and project execution.

    4.2.2 Usage Consumption Capture

    Business Background

    The following features enable your customer project manager or internal sales representative responsible for

    professional services to create, manage, and monitor sales orders for customer projects. The process starts when

    the customer project manager or internal sales representative creates a project and the system automatically

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    creates the sales order for the customer. If necessary, the customer project manager or internal sales

    representative can manually change the sales order (for example, change the payment conditions).

    Key Features

    The following features are available:

    Table 38

    Key Feature Use

    Managing Sales Orders for Services You can display and check sales orders for correctness. If

    necessary, you can change certain details of a sales order

    (for example, change payment conditions).

    Monitoring Sales Order Fulfillment You can monitor and resolve issues that stop sales

    orders from being fulfilled, for example a delivery or

    billing block.

    You can display your weekly workload with all overdue

    issues and all issues due in the next 7 days.

    You can display and resolve issues with incomplete

    billing blocks, and display the top 3 reasons for billing

    blocks.

    Analyzing Incoming Sales Orders You can view the monthly rolling trend for sales as a

    graphic or a table.

    You can analyze the net amounts of aggregated salesorder items with the display currency.

    You can drill down to view detailed information for

    selected sales organizations, materials, material

    groups, sold-to parties, sales document types and so

    on.

    You can filter the items according to various criteria,

    such as year, month, sales organization, material group,

    and sold-to party.

    Analyzing Sales Volume You can view the monthly sales volume as a graphic or a

    table.

    You can analyze aggregated billing document item net

    amounts with the display currency.

    You can drill down to view detailed information for

    selected sales organizations, sold-to parties, and bill-to

    parties.

    You can filter the items according to various criteria,

    such as year and month, sales organization, sold-to

    party, and bill-to party.

    Data Ageing The system moves your old sales data to the historic

    area of the database during data aging. When you

    analyze incoming sales orders and your sales volume,

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    Key Feature Use

    the system checks current sales data but does not

    retrieve historic sales data.

    For more information on creating customer projects, see Customer Project Management [page 25].

    4.2.3 Time Recording

    Business Background

    Use Time Recording to do activity-based time recording for billing and invoicing of projects assigned to you. You

    can also record time for non-project tasks, such as administration, training, travel time, and so on.

    Key Features

    The following features support you with this process:

    Table 39

    Key Features Use

    Record time Navigate to the required week and create, edit, and delete

    time entries. You can record time against any of the Work

    Items assigned to a Work Package (in hours).

    View all projects Display titles of projects with the names of relevant work

    packages grouped under each project

    Create a note Create a note for a time entry field to specify any additional

    information related to the recorded time

    Filter work packages Perform filtering to view your required packages and also non

    project-related tasks

    Copy time entries Copy time recorded in one particular week to another week

    Define first day of the week Set any day as the first day of the week for your time

    recording

    Contingent Worker You can record time for a purchase order. You can also add a

    new task to the worklist.

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    4.3 Sourcing and Procurement

    4.3.1 Service and Material Procurement

    Business Background

    You can order services, including the service performer, as well as consumable materials for use in a project

    through external procurement. The purchasing department creates purchase orders and keeps track of the

    procurement process with the purchase order as well as the goods and invoice receipts. Items to be procured by

    the purchaser have no predefined price. The prices are determined within the project. Internal employees can

    post their travel costs using the supplier invoice with G/L account assignment. In this case internal employees act

    as the supplier.

    You get the confirmation of the services you have ordered in the form of a service entry sheet. Before an invoicefor the performed services can be processed, an approval of the service entry sheet is required.

    Key Features

    The following features are available:

    Table 40

    Key Feature Use

    Creating purchase orders You can create a new purchase order that is either based on

    info records, or purchase contract items, or items of existing

    purchase orders, or you can create a new purchase order

    from scratch. In the former case, you can either reuse the

    transferred data or adapt it according to your requirements,

    for example by changing the purchase order quantity, or by

    entering new payment terms.

    Purchase orders can be sent to the Business Network.

    Approving purchase orders You can approve or reject purchase orders. You can forward

    approval items, add comments and attachments. All

    purchase orders that you need to either approve or reject are

    automatically visible for you. Whether or not a purchase

    order needs to be approved or whether it is released

    automatically depends on the settings that were made during

    the configuration process.

    Working with purchasing document items You can quickly search through big amounts of purchasing

    documents you are responsible for, namely purchase orders,

    goods receipts, and supplier invoices.

    Managing purchase orders You can manage purchase orders to ensure that you get the

    ordered items on time, at the correct location, and in the

    required quantity. You can manually order materials for

    direct consumption as well as services. The list of purchase

    orders that is displayed is based on the header level of the

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    Key Feature Use

    purchase order, so the information shown relates to the

    entire purchase order. On the overview, you can immediatelysee the number of overdue items for each purchase order.

    Depending on the status of the purchase order, you can still

    make changes such as adding or deleting items, or changing

    the purchase order quantity. Standard purchase orders and

    the item categorystandardand third-partyare supported.

    Managing service entry sheets You can create and display service entry sheets. Each service

    entry sheet is related to one purchase order item and can

    contain multiple service items.

    Approving service entry sheets You can display service entry sheets that are assigned to you

    by workflow. You can approve or reject the corresponding

    work item. If necessary, you can forward a work item to a

    different employee for further processing.

    Managing supplier invoices You can create and display supplier invoices. When you

    create a supplier invoice, you can do so with reference to a

    purchase order or without any reference.

    Approving supplier invoices You can display supplier invoices that are assigned to you by

    workflow. You can approve or reject the corresponding work

    item. If necessary, you can forward a work item to a different

    employee for further processing. You can use the workflow to

    approve posted supplier invoices that are blocked for

    payment. These supplier invoices have been createdmanually or received via the Business Network and created

    automatically.

    Working with supplier invoice lists You can search for supplier invoices. These supplier invoices

    have been created with or without the Business Network.

    Working with GR/IR clearing accounts You can work with the goods receipt and invoice receipt

    clearing account. If quantity differences exist between goods

    receipt and invoice receipt for a purchase order, then a

    balance results on the goods receipt and invoice receipt

    (GR/IR) clearing account.

    Canceling account maintenance documents You can cancel the account maintenance document. If you

    clear quantity differences between the goods receipt and

    invoice receipt for a purchase order using account

    maintenance, the system produces an account maintenance

    document. The document displays the quantities of the debit

    or credit of a material in the GR/IR clearing account

    maintenance.

    Posting goods receipts for purchase orders You can post the receipt of goods with reference to the

    purchase order with which you ordered the goods.

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    4.4 Sales

    4.4.1 Billing

    Business Background

    The following features enable your billing clerk to create the invoice for the customer and posts the invoice to

    accounts receivable.

    Key Features

    The following features are available:Table 41

    Key Feature Use

    Billing Document Processing You can create billing documents (that is, invoices for

    customers) from the items shown in the billing due list.

    Credit Memo Processing You can use this feature to apply a credit to a customer

    account. If, for example, you determine that a customer has

    been overcharged as a result of a pricing error, you can

    create a credit memo with reference to the respective

    invoice.

    Debit Memo Processing You use this feature to apply a debit to a customer account

    by creating a debit memo request. The debit memo request

    appears in the billing due list and can be invoiced, sent to the

    customer and posted to accounting.

    Managing Billing Documents You can display invoices in a list, check the status of invoices,

    post the invoices to accounts receivable, and send output for

    invoices to the customer (for example, you can e-mail a PDF

    of the invoice).

    For more information on creating customer projects, see Customer Project Management [page 25].

    4.5 Country Availability

    In SAP S/4HANA Professional Services Cloud, content for using these features is provided for the following

    countries:

    Australia

    Belgium

    Canada

    China

    France

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    Germany

    Hungary

    Netherlands

    Philippines

    Singapore

    United Kingdom

    United States

    4.6 Integration with SAP SuccessFactors Employee Central

    Business Background

    The SAP SuccessFactors Employee Central Integration enables you to replicate employee, and cost center data

    from SAP SuccessFactors Employee Central to SAP S/4HANA system.

    Note

    You need separate user subscription for SAP SuccessFactors.

    Key Features

    The following table explains the key features available:

    Table 42

    Key Feature Use

    Employee data and contingent worker data

    integration

    You can integrate employee and contingent worker data like basic data and

    contact details from SAP SuccessFactors Employee Central to SAP S/4HANA

    system.

    Employment data integration You can integrate employment data l ike job title, job information, employment

    status from SAP SuccessFactors Employee Central to SAP S/4HANA system.

    Financial data integration You can also integrate financial data such as company code and cost center.

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    5 SAP S/4HANA Enterprise ManagementCloud

    This cloud edition provides a set of scenarios that supports your enterprise holistically with procurement,

    materials management and operations, financial processes as well as project management scenarios. Please note

    that for certain features within this cloud edition you might need a separate subscription license. For further

    information, please contact your SAP Account Executive.

    Documentation

    The following documentation is available for SAP S/4HANA Enterprise Management Cloud:

    This feature scope description

    Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution.

    Note

    If you need further configuration than available in Configure Your Solution, please contact SAP for

    consulting and support. This service might subject to a fee.

    Information on security within this document

    Services

    If you like to migrate data from your current SAP system or another legacy system, you can contact SAP for

    consulting and support. This service might subject to a fee.

    What's new

    This section gives you an overview of the new features delivered with the general functions for key users availableas of SAP S/4HANA Enterprise Management Cloud 1605. The following table describes what is new, enhanced,

    changed or deleted:

    Table 43

    Status Features

    New Analysis of inventory turnover within a specific time period available

    New New features for work packages in Customer Project Management

    For example, authorization-based acces for project creation and planning, automatically adjusted dates

    during changes or when copying work packages, or distribution of planned effort

    New Manage service entry sheets for purchase order items

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    Status Features

    New Belgium, China, France, and Philippines, see Country Availability [page 69]

    5.1 Generic Information

    5.1.1 Master Data

    Business Background

    Master data represents the business data your company requires about individuals, organizations, or products. It

    remains unchanged over a long period of time and supports transactional processes.

    Example

    You can define business partners, such as employee, contingent workers, customers and suppliers, as well as

    materials or services. Additionally, you can define relationships between the two (for example, information about

    a specific material and a supplier for this material are stored in a purchasing info record).

    5.1.2 Time Recording

    Business Background

    Use Time Recording to do activity-based time recording for billing and invoicing of projects assigned to you. You

    can also record time for non-project tasks, such as administration, training, travel time, and so on.

    Key Features

    The following features support you with this process:

    Table 44

    Key Features Use

    Record time Navigate to the required week and create, edit, and delete

    time entries. You can record time against any of the Work

    Items assigned to a Work Package (in hours).

    View all projects Display titles of projects with the names of relevant work

    packages grouped under each project

    Create a note Create a note for a time entry field to specify any additional

    information related to the recorded time

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    Key Features Use

    Filter work packages Perform filtering to view your required packages and also non

    project-related tasks

    Copy time entries Copy time recorded in one particular week to another week

    Define first day of the week Set any day as the first day of the week for your time

    recording

    Contingent Worker You can record time for a purchase order. You can also add a

    new task to the worklist.

    5.1.3 European Monetary Union

    Business Background

    You need this component to be able to carry out transitions to the Euro currency in your system. You use it to

    cover legal requirements, to be able to carry out business transactions more easily in the dual currency phase and

    to carry out the local currency changeover.

    Key Features

    Table 45

    Key Features Use

    Additional Functions for the Euro These functions are used for processing business

    transactions more easily during the dual currency phase.

    Local Currency Changeover If your local currency is the currency of a country which is

    participating in European Monetary Union, you are legally

    required to change it over to the Euro during the dual

    currency phase. For this purpose, you require translation

    programs which carry out the technical changeover (i.e.

    converting the local currency into Euros) according to the

    legal translation rules.

    Changeover in Consolidation This changes over the data in Consolidation to the Euro

    currency (Euros).

    5.1.4 Data Aging

    Business Background

    With the data aging feature, you can manage the lifecycle of current and historic data.

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    Note

    This feature is currently available only for a few data aging objects.

    Key Features

    The following feature is available:

    Table 46

    Feature Use

    Managing historic data Data aging offers the option of moving large amounts of data

    within a database to gain more working memory. With this,

    you can manage current and historic data using the data

    aging framework.

    5.2 Asset Management

    5.2.1 Plant Maintenance

    Business Background

    Plant Maintenance enables you to plan and perform the maintenance of operational systems, such as machines or

    production installations. It comprises the inspection, maintenance, and repair measures that need to be taken to

    keep your assets in working order. These activities are typically performed by maintenance planners and

    maintenance workers.

    Key Features

    The following features are available:

    Table 47Features Use

    Technical Asset Management This feature allows you to manage data throughout the entire lifecycle of your technical

    assets. You can maintain the functional location structure and all of the data required to

    perform effective maintenance on your pieces of equipment, including:

    Technical objects and their location

    Technical documentation

    Maintenance task lists describing activities that need to be performed regularly

    Maintenance plans listing the maintenance and inspection tasks to be performed on

    an asset

    Measuring points for entering measurement readings

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    Optionally, you can also maintain additional information, such as partners, risks, and

    warranty data.

    Maintenance Execution This feature allows you to perform planned and unplanned maintenance tasks. It provideseasy access to all maintenance-related information and increases both the efficiency and

    productivity of maintenance workers.

    Maintenance workers can review jobs assigned to them and carry out the required

    maintenance work based on the tasks and operations in the order. While confirming that

    they have finished the job, they can enter measurement readings, which the system

    records in measurement documents.

    Maintenance Planning,

    Scheduling, and Dispatching

    This feature allows you to perform accurate planning and scheduling to ensure that there

    are minimum disruptions to the operation of an asset. This means that maintenance work

    can be executed such that downtime is kept at a minimum.

    A maintenance planner or worker can create a maintenance notification that defines why

    the maintenance is needed, what type of work needs to be done, its priority, and when it

    should be completed. Maintenance orders describe the tasks and steps to be performed,

    for example:

    You can plan the maintenance by assigning the requ