SAP S4HANA Cloud 1605 Feature Scope
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Feature Scope Description
Document version: 1.2 2016-06-12
SAP S/4HANA Cloud 1605Feature Scope Description
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Document History
Caution
Before you start the implementation, make sure you have the latest version of this document. You can find the
latest version at the following location:help.sap.com/s4hana_ce_1605
The following table provides an overview of the most important document changes.
Table 1
Version Date Description
1.0 2016-05-20 Initial Version
1.1 2016-05-25 Minor corrections to Project Systems (PS)
1.2 2016-06-09 Minor corrections
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Content
1 SAP S/4HANA Cloud - Feature Scope Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 SAP S/4HANA Marketing Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3 SAP S/4HANA Marketing Cloud, base option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 SAP S/4HANA Professional Services Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.1 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accounting and Financial Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accounts Receivable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accounts Payable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Profitability and Cost Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.2 Project and Engagement Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Customer Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Usage Consumption Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Time Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3 Sourcing and Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service and Material Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.4 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.5 Country Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.6 Integration with SAP SuccessFactors Employee Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5 SAP S/4HANA Enterprise Management Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.1 Generic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Master Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Time Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
European Monetary Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Data Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.2 Asset Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Plant Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.3 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Accounting and Financial Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
AccountsReceivable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accounts Payable Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cash Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Profitability and Cost Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5.4 Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Product Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Process Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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Production Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Production Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Production Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.5 Project and Engagement Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Customer Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.6 R&D / Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Project System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Bills of Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Document Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Engineering Change Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.7 Sourcing and Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Purchasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Quality Management in Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
5.8 Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Inventory Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Logistics Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5.9 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Sales Order Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Sales Monitoring and Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
5.10 Country Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5.11 Integration with SAP SuccessFactors Employee Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6 Functions for Managing SAP S/4HANA Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
7 General Functions for the Key User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
8 Security Aspects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
8.1 Technical System Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
8.2 Security of Data Centers and External Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
8.3 Personal Data Privacy and Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
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1 SAP S/4HANA Cloud - Feature ScopeDescription
With SAP S/4HANA Cloud (SAP Business Suite 4 SAP HANA Cloud), SAP is providing a new generation of
business applications simple enterprise software for big data and agility.
SAP S/4HANA is fully built on the in-memory platform SAP HANA. Using the advanced potential of SAP HANA,
SAP S/4HANA is designed for business and provides an instant insight by using a single source of truth, real-time
processes as well as by dynamic planning and analysis. With SAP Fiori user experience and less complex data
model it is designed to run simple, and in parallel reduces the data footprint of your company. SAP S/4HANA is
also already connected to business and social networks and prepared for the Internet of things. With all these
aspects, SAP is protecting your investments by facilitating next generation business applications. SAP S/4HANA,
Cloud is available as software-as-a-service.
About this document
This feature scope description will show you which features, documentation, and services are available for the
following cloud editions:
SAP S/4HANA Marketing Cloud
SAP S/4HANA Marketing Cloud, base option
SAP S/4HANA Professional Services Cloud
SAP S/4HANA Enterprise Management Cloud
SAP S/4HANA Cloud 1605
SAP S/4HANA Cloud - Feature Scope Description
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2 SAP S/4HANA Marketing Cloud
This cloud edition helps you to optimize your marketing activities to reach out to your customers in the best way
Hear what your customers are thinking and saying
Merge interactions
Profile your customers based on scoring
Build target groups to address the right customers
Trigger successful email campaigns
Please note that for certain features within this cloud edition you might need a separate subscription license. Forfurther information, please contact your SAP Account Executive.
Documentation
The following documentation is available for SAP S/4HANA Marketing Cloud:
This feature scope description
Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution
Information on security within this document
Services
If you like to migrate data from your current SAP system or another legacy system, you can contact SAP for
consulting and support. This service might subject to a fee.
What's new
This section gives you an overview of the new features available as of SAP S/4HANA Marketing Cloud 1605 The
following table describes what is new, enhanced, changed or deleted:
Table 2
Status Features
Changed Advanced export definitions for the marketing administrator
Changed Enhanced functions for landing pages
New Add your own calculation views
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2.1 Marketing
The following features are available for the marketing expert:
Insight
Table 3
Behavior Insight You can use the application to analyze the behavior of your customers. For the analysis you map two
interactions-based KPIs against each other in the chart. You can then use your results to design follow-up
activities like creating a target group.
Customer
Journey Insight
The application lets you explore the sequence of interactions performed by customers over time, using
various channels, such as social media, Web, and phone. You can also analyze interactions such as clickedads, opened emails, and Web searches that lead to purchase or abandoned shopping cart events.
Sentiment
Engagement
The application allows you to filter, analyze, and process data harvested, for example, from social media
channels.
Spend Management and Programs
Table 4
Feature Use
My Marketing
Spend - Quick
Entry
With the application you can enter quickly your spend planning on for a campaign.
My Marketing
Spend - Details
With the application you can plan your spend in detail and add the spend items to the planning.
Programs This application allows you to create programs. Programs are containers for marketing activities. You
propose how much to be spent on marketing activities. You can create, assign, and remove campaigns,
and assign a funding source to a program. You can also visualize the proposed, actual, and committed
spend for a program and the planned spend for each campaign assigned to the program in a chart.
Segmentation
Table 5
Feature Use
Segmentation -
Modeling
The application allows you to segment high volumes of customer data to identify audiences for marketing
campaigns, or analyzing the data regarding complex business questions. An interactive visualization
supports the segmentation and analysis tasks. The following additional applications are available:
Segmentation -
Models
The application allows you to create and manage segmentation models.
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Feature Use
Segmentation -
Building Blocks
You use the application to create and manage building for reuse in the Segmentation. For example, create
a segmentation structure including a set of often used segmentation filters, save and publish it as a
building block, which you, and your colleagues can reuse in segmentation. For example, create a
segmentation structure including a set of segmentation filters, save and publish it as a building block,
which you, and your colleagues can reuse in segmentation.
Target Groups A target group consists of a set of customers, prospects or contact persons, categorized according to
criteria, such as geographical location, or common interest. Use target groups in marketing activities, for
example, to promote products or services. Based on a target group, you can create a campaign to prepare
for follow-on actions, such as the promotion of products or services.
Recommendations
Table 6
Feature Use
Manage
Recommendatio
ns
This application allows you to create recommendation models that provide consumers with relevant
recommendations in real time, simultaneously across multiple sales channels. With this application, you
can do the following:
Browse, edit, and evaluate effectiveness of recommendation scenarios
Create, copy, edit, delete, preview, activate, and deactivate models
Recommendatio
n Scenarios
This application allows you to create and maintain recommendation scenarios that enable a host system
to post interactions to an SAP HANA database and receive recommendations.
Offers The application allows you to create, and release offers. You can display offers in a Web shop.
Content
Table 7
Feature Use
Content Studio The application allows you to access an overview of all marketing content. You can manage landing pages,
emails, confirmation emails, email templates, and text messages from a single access point.
Activate
Confirmations
The application allows you to create or change confirmations to set up a two-step opt-in or opt-out
process for special newsletters or general marketing emails. The email opt-in, email opt-out, newsletter
opt-in, and newsletter opt-out confirmation types are available.
Messages The application allows you to create content for personalized emails to be launched by a marketing
campaign.
Email Templates With the application you define reuseable HTML email content templates based on externally defined
HTML templates, and trigger further processing for e-mails directly.
For emails, you can define content blocks, in which the text and picture content can be overwritten when
the email is edited. For example, define newsletter templates with a stable header and footer area and an
editable content area.
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Feature Use
Landing Pages The application allows you to design landing pages that can be used to gather subscriptions to newsletters
and for collecting information about customers or prospects.
Lead Management
Table 8
Feature Use
Lead Stages With this application, you can create your own lead stages to classify contacts regarding their lead
readiness.
Campaigns forLead Creation
With this application, you can define campaigns for lead creation in SAP Cloud for Customer. You canaccess the success reporting to monitor the campaign results for lead creation including lead and
opportunity status.
Activity Creation With this application, you can define campaigns for activity creation in SAP Cloud for Customer, that is, for
tasks, appointments and phone calls.
Lead
Information per
Contact
With this application, you can access the current lead stage and existing lead details of a contact.
Lead
Information on
Account Level
With this application, you can display the lead stage for contacts on account level.
Interactions for
Data Transfer
Between
Marketing and
Sales
With this application, you can display data that are transferred from sales to marketing:
Business Partner: contact, account, individual customer
Business Documents: leads, opportunities, activities (appointment, visit, phone call)
You can also display data that are transferred from marketing to sales:
Leads
Activities (appointment, phone call)
Lead Dashboard With this application, you can access the results of the lead management process by the means of a
comprehensive overview of KPI attainment and lead management performance benchmarks. The
dashboard allows you to drill down to detailed information levels of the KPIs.
Data Management
Table 9
Feature Use
Contact
Engagement
The application lets you analyze contact data to determine the interests of contacts, the sentiments
related to these interests, and the channels in which the contacts are active.
When you identify which contacts are relevant for your company, you can decide what follow-on actions to
take such as creating target groups and segmentation models to initiate marketing campaigns.
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Feature Use
Contacts The application provides you with a list of contacts, which serves as a starting point for displaying
contacts. Contacts are persons who interact with your company, for example, via Web site visits, social
media, or e-mail. You can filter the contact list according to the different statuses a contact can have, and
you can identify duplicates. In addition, you can create single contacts or import a list of contacts using
CSV file format. With the Importfunction, you can also directly add contacts to a new target group on
upload.
Corporate
Accounts
The application provides you with an account list that serves as a starting point for displaying accounts. It
allows you to access single accounts that include contact data of the account as well as details about the
contacts for this account and their interactions with your company. In addition, you can select accounts in
the account list to create a corresponding target group.
Predictive
Models
The application lets you create, train, and maintain predictive models for the calculation of Key
Performance Indicators (KPIs). These predictive KPIs can be used, for example, in Segmentation.
Marketing
Insight for Sales
You can use the application to gain insight on marketing campaign information. A sales representative can
view campaigns based on accounts, items of interest, and date range. The sales representative can view
the details of campaigns and accounts.
Campaign Management
Table 10
Feature Use
Campaigns You use a Campaignas a container for various activities focused on customers, prospects, or contact
persons. Use a campaign, for example, to prepare the launch of detailed sales promotions to increase
profit margin.
My Marketing
Calendar
You can use the application for an overview of your campaigns during a specific time range.
Paid Search
Integration
The application allows you to create basic paid search campaigns, and transfer it to Google AdWords. You
can also link existing paid search campaigns (Google, Yahoo, Bing) to marketing edition campaigns. For
the feedback, you can upload success KPIs using the data import option (CSV).
Collaboration
Table 11
Feature Use
News
Notifications
If you have licensed SAP JAM in addition to SAP S/4HANA, cloud marketing edition, the feature indicates
the number of feeds of all JAM groups to which you are assigned, and enables accessing the feeds in SAP
JAM.
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Recommendation Modeling
The following features are available for the business analyst:
Table 12
Feature Use
Recommendatio
n Models
This application allows you to create recommendation models that provide consumers with relevant
recommendations in real time, simultaneously across multiple sales channels. With this application, you
can do search, filter, create, copy, edit, delete, preview, activate, and deactivate models.
Recommendatio
n Model Types
This application allows you to sort, filter, create, edit, and delete model types. A recommendation model
type is a representation of a recommendation scenario, for example, cross-selling, viewed together, or
top-n.
Recommendatio
n Scenarios
This application allows you to create and maintain recommendation scenarios that enable a host system
to post interactions to an SAP HANA database and receive recommendations.
Recommendatio
n Algorithm
Defaults
This application allows you to define the parameters and data source prefilter values that algorithms
contain when they are initially added to models.
Marketing Management
The following features are available for the marketing manager:
Table 13
Feature Use
My Budget
Planning
This application allows you to allocate budget for marketing activities, to plan budgets for dimensions,
such as brands, markets, or other dimensions. You can view, compare, and use various measures, such as
planned and allocated budget, proposed, planned, and actual spend. You can adjust the planned budget
as many times as needed based on new information and events that occur throughout the year.
Release Target
Groups
The application allows you to search for the target groups belonging to your team, and to release these
target groups.
Release
Campaigns
The application allows you to release a campaign, which is required, for example, to send out a newsletter.
In addition to the listed features, you can also use features, such as My Marketing Calendar, My Marketing Spend -
Details, Programs, and Target Groupsin the context of your marketing management.
Marketing Executive Dashboard
The following features are available for the marketing executive:
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Table 14
Feature Use
MarketingExecutive
Dashboard
The application provides a comprehensive overview of KPI attainment and allows the check the marketingperformance benchmarks. The dashboard allows you to drill down to detailed levels of the KPIs.
2.2 Administration
The following features are available for the marketing administrator:
Business Administration
Table 15
Feature Use
Interaction Interests You can use the application to set up interaction interests. An interest represents the
content or subject of an interaction with a contact. specify the subject of a contact's
interaction.
Marketing Attribute Categories You use the application to create freely-definable attribute categories for marketing
purposes, for example, for use in Segmentation. You can:
Edit existing categories Add any new categories that you require
Translate all categories into the languages you require, so that they appear in the
logon language of the user
Define Audiences Use audiences, such as a group, or segment of customers, to cluster reporting results, or
to assign a budget to an audience in marketing planning.
Define Competitors Use Competitorsto label reporting results in the Marketing Executive Dashboard, for
example to name the market share of a competitor, or the brand awareness KPI for a
competitor.
Define Customer Journey
Events
Use the application to define key events that a customer journey leads to, such as
purchases, abandoned shopping carts, or conversions.
Integration with SAP ERP With this feature, you can get the actual and committed spend from SAP ERP to S/4HANA,
cloud marketing edition.
Integration Errors With the application, you can handle integration errors that are caused by the import of
erroneous business partner or business document data from SAP Cloud for Customer.
Schedule Lead Stages
Calculation
With this application, you can schedule the lead stage calculation for Lead Management
using a specified job template, Lead Management: Calculate Lead Stage per Contact, to
provide current lead stages.
Map Free Text With the application, you can map free texts to SAP standard codes, for example, in the
area of interaction contacts
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Feature Use
Application Log Use the application to check application specific messages.
User Administration
Table 16
Feature Use
User Lists You use the application to create groups of users that can be used, for example, to assign
to a team that is responsible for a common campaign. User lists are similar to email
distribution lists and can be maintained or modified by administrative assistants or team
members with the same or similar roles.
Maintain Employees You can use the application to add or modify employee information and search for
employee details.
Maintain Business User Use the application to create and maintain business users.
Import Data
Table 17
Feature Use
Import Data You can use the application to manually upload data for the following objects in the Comma
Separated Value (CSV) file format: corporate accounts, contacts, product categories,
products, interactions, brands, audiences, competitors, and custom dimensions. In
addition, you can enhance the data structure for importing data by adding additional,
custom-specific fields specific to each object type.
Import Data for Analytics You use the application to import analytical data for the Marketing Executive Dashboard
Create Database Tables for
Segmentation
You can use the application Custom Business Objectsto create new custom business
objects and their corresponding database tables. Add fields to and delete fields from
custom business objects. Generate UIs based on custom business objects. Add multiple
subnodes to a custom business object, and implement custom logic with ABAP for key
users. Edit and publish a custom business object, and delete the draft of a custom business
object. Delete custom business objects.
Import of Secondary Data
Using an OData Service
You can use the application to upload additional data that is not delivered by SAP. The data
is stored in the form of tables and is referred to as secondary data.
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Segmentation and Campaign Configuration
Table 18
Feature Use
Sender Profiles You use the application to maintain sender profiles on the user interface for the channels
email and text message. This allows marketing administrative users to ensure their
marketers can carry out campaigns for different channels in different markets.
Export Definitions You use the application to create an export definition that serves as a template for the
export of target group member data to CSV files for further processing.
Export definitions are based on the attributes of segmentation profiles. Since you are
provided with the predefined segmentation profileAll Contacts, all attributes of this profile
are available. When creating an export definition, you define which attributes of the
contacts such as country or email are to be added to the export file.
Communication Categories
and Limits
You use the application to:
Categorize email content
Create communication categories that are subscription-enabled. These categories
can be used for managing newsletter subscriptions as part of a campaign content, in
landing pages, and in newsletter campaigns.
Define limits that control the frequency of email communication to contacts within a
specified timeframe
Segmentation Configuration With this application, you can make settings for segmentation profiles, and for
segmentation objects and attributes. For example, you can define whether an attribute is
visible in segmentation, or you can change the name of a segmentation profile.
Provider Credentials With the application, you maintain the provider credentials that you got from the service
providers such as Amazon SES, SAP SMS 365, or SAP Mobile Service, for sending emails,
and text messages.
Add Custom Views You can use this application to export tables and calculation views from the SAP S/4
HANA, cloud marketing edition system. Use these tables and views to model your own
calculation views in any SAP HANA system. This application also allows you to import the
modelled calculation view in SAP S/4 HANA, cloud marketing system which can then be
used for segmentation.
Marketing Lead Management
Table 19
Feature Use
Integration
Errors
With this application, you can handle integration errors that are caused by the import of erroneous
business partner or business document data from SAP Cloud for Customer to SAP S/4HANA, cloud
marketing edition.
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3 SAP S/4HANA Marketing Cloud, baseoption
This cloud edition is the core version of SAP S/4HANA Marketing Cloud. The cloud edition helps you to optimize
your marketing activities to reach out to your customers in the best way.
Please note that for certain features within this cloud edition you might need a separate subscription license. For
further information, please contact your SAP Account Executive.
Documentation
The following documentation is available for SAP S/4HANA Marketing Cloud, base option:
This feature scope description
Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution
Information on security within this document
Services
If you like to migrate data from your current SAP system or another legacy system, you can contact SAP forconsulting and support. This service might subject to a fee.
3.1 Marketing
Segmentation
Table 20
Feature Use
Segmentation -
Modeling
The application allows you to segment high volumes of customer data to identify audiences for marketing
campaigns, or analyzing the data regarding complex business questions. An interactive visualization
supports the segmentation and analysis tasks. The following additional applications are available:
Segmentation -
Models
The application allows you to create and manage segmentation models.
Segmentation -
Building Blocks
You use the application to create and manage building for reuse in the Segmentation. For example, create
a segmentation structure including a set of often used segmentation filters, save and publish it as a
building block, which you, and your colleagues can reuse in segmentation. For example, create a
segmentation structure including a set of often used segmentation filters, save and publish it as a building
block, which you, and your colleagues can reuse in segmentation.
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Feature Use
Target Groups A target group consists of a set of customers, prospects or contact persons, categorized according to
criteria, such as geographical location, or common interest. Use target groups in marketing activities, for
example, to promote products or services. Based on a target group, you can create a campaign to prepare
for follow-on actions, such as the promotion of products or services.
Campaign Management
Table 21
Feature Use
Campaigns You use a Campaignas a container for various activities focused on customers, prospects, or contact
persons. Use a campaign, for example, to prepare the launch of detailed sales promotions to increaseprofit margin.
Messages The application allows you to create content for personalized emails to be launched by a marketing
campaign.
Email Templates With the application you define reuseable HTML email content templates based on externally defined
HTML templates, and trigger further processing for e-mails directly.
For emails, you can define content blocks, in which the text and picture content can be overwritten when
the email is edited. For example, define newsletter templates with a stable header and footer area and an
editable content area.
Landing Pages The application allows you to design landing pages that can be used to manage subscriptions to
newsletters and for collecting general marketing permissions from customers or prospects.
Content Studio The application allows you to access an overview of all marketing content. You can manage landing pages,
emails, confirmation emails, email templates, and text messages from a single access point.
Activate
Confirmations
The application allows you to create or change confirmations to set up a two-step opt-in or opt-out
process for special newsletters or general marketing emails. The email opt-in, email opt-out, newsletter
opt-in, and newsletter opt-out confirmation types are available.
Paid Search
Integration
The application allows you to integrate campaigns and track the success of those campaigns run by paid
search providers, such as Google, Yahoo, and Bing, directly in SAP S/4 HANA, cloud marketing edition.
Marketing Calendar
Table 22
Feature Use
My Marketing
Calendar
You can use the application for an overview of your campaigns during a specific time range.
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Data Management
Table 23
Feature Use
Contact
Engagement
The application lets you analyze contact data to determine the interests of contacts, the sentiments
related to these interests, and the channels in which the contacts are active.
When you identify which contacts are relevant for your company, you can decide what follow-on actions to
take such as creating target groups and segmentation models in order to initiate marketing campaigns.
Contacts The application provides you with a list of contacts, which serves as a starting point for displaying
contacts. Contacts are persons who interact with your company, for example, via web site visits, social
media, or e-mail. You can filter the contact list according to the different statuses a contact can have, and
you can identify duplicates. In addition, you can create single contacts or import a list of contacts using
CSV file format. With the Importfunction, you can also directly add contacts to a new target group on
upload.
Corporate
Accounts
The application provides you with an account list that serves as a starting point for displaying accounts. It
allows you to access single accounts that include contact data of the account as well as details about the
contacts for this account and their interactions with your company. In addition, you can select accounts in
the account list to create a corresponding target group.
Marketing Management
The following features are available for the marketing manager:
Table 24
Feature Use
Release Target
Groups
The application allows you to search for the target groups belonging to your team, and subsequently
release these target groups.
Release
Campaigns
The application allows you to release a campaign, which is required, for example, to send out a newsletter.
In addition to the listed features, you can also use features, such as My Marketing Calendar, My Marketing Spend -
Details, Programs, and Target Groupsin the context of your marketing management.
Marketing Executive Dashboard
The following features are available for the marketing executive:
Table 25
Feature Use
Marketing
Executive
Dashboard
The application provides a comprehensive overview of KPI attainment and allows the check the marketing
performance benchmarks. The dashboard allows you to drill down to very detailed levels of the KPIs.
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Marketing Lead Management
Table 26
Feature Use
Lead Stages With this application, you can create your own lead stages to classify contacts regarding their lead
readiness.
Campaigns for
Lead Creation
With this application, you can define campaigns for lead creation and access the campaign's success
reporting to monitor the campaign results including lead and opportunity status.
Lead
Information per
Contact
With this application, you can access the current lead stage and existing lead details of a contact.
Lead Dashboard With this application, you can access the results of the lead management process by the means of a
comprehensive overview of KPI attainment and lead management performance benchmarks. Thedashboard allows you to drill down to detailed information levels of the KPIs.
3.2 Administration
The following features are available for the marketing administrator:
Business Administration
Table 27
Feature Use
Interaction Interests You can use the application to set up interaction interests. An interest represents the
content or subject of an interaction with a contact. specify the subject of a contact's
interaction.
Marketing Attribute Categories You use the application to create freely-definable attribute categories for marketing
purposes, for example, for use in Segmentation. You can:
Edit existing categories
Add any new categories that you require
Translate all categories into the languages you require, so that they appear in the
logon language of the user
Define Audiences Use audiences, such as a group, or segment of customers, to cluster reporting results, or
to assign a budget to an audience in marketing planning.
Define Competitors Use Competitorsto label reporting results in the Marketing Executive Dashboard, for
example to name the market share of a competitor, or the brand awareness KPI for a
competitor.
Define Customer Journey
Events
Use the application to define key events that a customer journey leads to, such as
purchases, abandoned shopping carts, or conversions.
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Feature Use
Integration with SAP ERP With this feature, you can get the actual and committed spend from SAP ERP to S/4HANA,
cloud marketing edition.
Integration Errors With the application, you can handle integration errors that are caused by the import of
erroneous business partner or business document data from SAP Cloud for Customer.
Schedule Lead Stages
Calculation
With this application, you can schedule the lead stage calculation for Lead Management
using a specified job template, Lead Management: Calculate Lead Stage per Contact, to
provide current lead stages.
Map Free Text With the application, you can map free texts to SAP standard codes, for example, in the
area of interaction contacts
Application Log Use the application to check application specific messages.
User Administration
Table 28
Feature Use
User Lists You use the application to create groups of users that can be used, for example, to assign
to a team that is responsible for a common campaign. User lists are similar to email
distribution lists and can be maintained or modified by administrative assistants or team
members with the same or similar roles.
Maintain Employees You can use the application to add or modify employee information and search foremployee details.
Maintain Business User Use the application to create and maintain business users.
Import Data
Table 29
Feature Use
Import Data You can use the application to manually upload data for the following objects in the Comma
Separated Value (CSV) file format: corporate accounts, contacts, product categories,
products, interactions, brands, audiences, competitors, and custom dimensions. In
addition, you can enhance the data structure for importing data by adding additional,
custom-specific fields specific to each object type.
Import Data for Analytics You use the application to import analytical data for the Marketing Executive Dashboard
Create Database Tables for
Segmentation
You can use the application Custom Business Objectsto create new custom business
objects and their corresponding database tables. Add fields to and delete fields from
custom business objects. Generate UIs based on custom business objects. Add multiple
subnodes to a custom business object, and implement custom logic with ABAP for key
users. Edit and publish a custom business object, and delete the draft of a custom business
object. Delete custom business objects.
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Feature Use
Import of Secondary Data
Using an OData Service
You can use the application to upload additional data that is not delivered by SAP. The data
is stored in the form of tables and is referred to as secondary data.
Segmentation and Campaign Configuration
Table 30
Feature Use
Sender Profiles You use the application to maintain sender profiles on the user interface for the channels
email and text message. This allows marketing administrative users to ensure their
marketers can carry out campaigns for different channels in different markets.
Export Definitions You use the application to create an export definition that serves as a template for the
export of target group member data to CSV files for further processing.
Export definitions are based on the attributes of segmentation profiles. Since you are
provided with the predefined segmentation profileAll Contacts, all attributes of this profile
are available. When creating an export definition, you define which attributes of the
contacts such as country or email are to be added to the export file.
Communication Categories
and Limits
You use the application to:
Categorize email content
Create communication categories that are subscription-enabled. These categories
can be used for managing newsletter subscriptions as part of a campaign content, in
landing pages, and in newsletter campaigns.
Define limits that control the frequency of email communication to contacts within a
specified timeframe
Segmentation Configuration With this application, you can make settings for segmentation profiles, and for
segmentation objects and attributes. For example, you can define whether an attribute is
visible in segmentation, or you can change the name of a segmentation profile.
Provider Credentials With the application, you maintain the provider credentials that you got from the service
providers such as Amazon SES, SAP SMS 365, or SAP Mobile Service, for sending emails,
and text messages.
Add Custom Views You can use this application to export tables and calculation views from the SAP S/4
HANA, cloud marketing edition system. Use these tables and views to model your own
calculation views in any SAP HANA system. This application also allows you to import the
modelled calculation view in SAP S/4 HANA, cloud marketing system which can then be
used for segmentation.
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Marketing Lead Management
Table 31
Feature Use
Integration
Errors
With this application, you can handle integration errors that are caused by the import of erroneous
business partner or business document data from SAP Cloud for Customer to SAP S/4HANA, cloud
marketing edition.
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4 SAP S/4HANA Professional ServicesCloud
This cloud edition supports you in customer project-based service delivery by integrating multiple processes
important for commercial project management solutions:
Creation of projects
Staffing and time recording
Procurement
Sales order processing and billing
Accounting and financials
Please note that for certain features within this cloud edition you might need a separate subscription license. For
further information, please contact your SAP Account Executive.
Documentation
The following documentation is available for SAP S/4HANA Professional Services Cloud:
This feature scope description
Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution
Information on security within this document
Services
If you like to migrate data from your current SAP system or another legacy system, you can contact SAP for
consulting and support. This service might subject to a fee.
What's new
This section gives you an overview of the new features delivered with the general functions for key users available
as of SAP S/4HANA Professional Services Cloud 1605. The following table describes what is new, enhanced,
changed or deleted:
Table 32
Status Features
New New features for work packages in Customer Project Management
For example, authorization-based acces for project creation and planning, automatically adjusted dates
during changes or when copying work packages, or distribution of planned effort
New Manage service entry sheets for purchase order items
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4.1 Finance
4.1.1 Accounting and Financial Close
Business Background
You use Accounting and Financial Close to perform external accounting tasks using General Ledger Accounting.
Features
As a general ledger accountant, you can use the following functions:
Table 33
Function Use
Master data You can manage master data for profit centers, profit center groups and G/L
accounts.
If you specify profit centers in postings, you can create a profit and loss
statement (P&L) for profit centers and a financial statement for internal
purposes.
G/L account master data defines how business transactions are posted on G/L
accounts and how the posting data is processed. The directory of all G/Laccounts is the chart of accounts.
Postings and Documents You use documents to enter business transactions.
You can manage open items by reversing or clearing open items, for example.
You can also reset a clearing.
You can create recurring entries for postings that are repeated regularly.
Closing Operations and Reporting For closing operations at period-end closing, you can use the programs
available for analyzing, valuating, and reclassifying the posting data.
With these closing operations, you create a financial statement and a profit and
loss statement (P&L).
There are different programs available for sales/purchases tax declarations
and tax payable postings.
4.1.2 Accounts Receivable Accounting
Business Background
You use accounts receivable accounting to process open customer invoices and monitor incoming payments.
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Key Features
For this purpose, you can use the following features:
Table 34
Key Feature Use
Monitoring of receivables You can manage receivables, display customer balances, and
process individual customer items.
Clearing of open invoices You can post incoming payments, clear open items manually,
and reprocess bank statement items.
4.1.3 Accounts Payable Accounting
Business Background
Invoices are created in purchasing and submitted to accounts payable. As an accounts payable accountant, when
you receive an invoice, you can view key performance indicators (KPIs) for the invoice and process the invoice.
Key Features
The following features support you with this process:
Table 35
Key Feature Use
Analysis of payments to suppliers You use this feature to view information about payments to
suppliers. You can check the overdue payable amount and
the future payable amount. If you identify negative trends in
the payable amount, you can notify the responsible persons
to take action.
Management of cash discounts You use this feature to forecast the available cash discounts
and to monitor the cash discount utilization in your
responsible area. You can find out where you need to make
better use of cash discounts in order to avoid cash discount
loss in the future.
Reviewing of cleared overdue invoices You use this feature to get details and statistical facts about
cleared overdue invoices.
Evaluation of days payable outstanding You use this feature to identify suppliers with the highest or
the lowest days payable outstanding.
Management of payments You use this feature to create, post, and, if necessary,
reverse payments.
Management of payment blocks You use this feature to set and remove payment blocks on
invoices or supplier accounts.
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Key Feature Use
Management of payment proposals You use this feature to revise and release payment proposals.
Journal entries are then generated in the finance system.
Reviewing of checks You use this feature to display a check from a payment run as
a PDF. You can then view the check details.
4.1.4 Profitability and Cost Analysis
Business Background
This business area enables you to evaluate market segments, classified according to products, customers,
orders, or any combination of these, or according to strategic business units, such as sales organizations or
profitability segments, with respect to your companys profit or contribution margin. As part of period-end
closing, you can also carry out activities such as results analysis, settlements, and overhead allocations.
Key Features
Table 36
Key Feature Use
Settlement You can compare the ratio of planned and actual costs on a
project with the ratio of planned and actual revenue to
determine whether the project costs can be capitalized as
work in process
You can also settle projects to capitalize the balance from the
results analysis and obtain detailed data in the results
analysis for enterprise controlling
Revenue and cost of sales You can provide information on revenue and cost of sales to
support internal accounting and decision-making.
Overhead allocation (profitability analysis) You can perform overhead allocation for profitability analysis
4.2 Project and Engagement Management
4.2.1 Customer Project Management
Business Background
The following features enable your project manager to create, manage, and monitor customer projects and
internal projects. Project managers plan work packages and efforts, staff resources, and create billing plans for
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services. Subsequently, when efforts have been recorded, project managers can release billing proposals, which
are later used in the creation of invoices.
Project managers can also monitor projects for financial performance, using criteria such as cost, revenue,
margin, and variance.
Key Features
The following features are available:
Table 37
Key Feature Use
Create customer projects You can create and plan customer projects. You can plan
several aspects such as high-level schedules, the type of
project roles and people required to deliver the project, and
plan costs and expenses. You can also create project-specific
prices for delivered services, create billing plans, and thereby
plan the project revenue and margin.
Manage customer projects You can manage customer projects for which you are the
responsible project manager. You can search for projects,
copy existing projects, and edit your projects to plan work
packages, effort, resources, and billing, recalculate cost and
revenue, and analyze financial key performance indicators
(KPIs).
Monitor customer projects You can monitor customer projects from the perspective of
financial performance. Project managers can keep track of
cost, revenue, and margin, compare planned and actual
values, analyze variance between planned and actual values,
and use the information to review the project plan, or initiate
follow-up activities.
Review customer projects You can perform basic project forecasts through manual
adjustment of remaining cost, for roles planned in work
packages.
You can manage statuses and trends, and view a historical
record of statuses and trends across a project's lifecycle.
Release billing proposals You can get an overview of all the open billing proposals
within the projects assigned, prepare the list of billing
proposals to be released and subsequently trigger billing
processes.
A billing proposal represents a collection of billing plan items
of either time and expense or fixed-price billing type that are
planned to be billed on a target billing date. One or several
billing proposals of the same project can be released
simultaneously to create a debit memo request for further
processing and billing.
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Key Feature Use
Create internal projects You can create and plan internal projects. You can plan
several aspects such as high-level schedules, the type of
project roles and people required to deliver the project, and
plan costs and expenses.
Manage internal projects You can manage internal projects for which you are the
responsible project manager. You can search for projects,
copy existing projects, and edit your projects to plan work
packages, effort, and resources, recalculate cost, and
analyze financial key performance indicators (KPIs).
Monitor internal projects You can monitor internal projects from the perspective of
financial performance. Project managers can keep track of
cost and margin, compare planned and actual values, analyze
variance between planned and actual values, and use the
information to review the project plan, or initiate follow-up
activities.
Staff external employees You can search for and staff third-party employees for whom
master data exists.
Distribute effort by months You can adjust the distribution of planned effort between the
months of the work package.
Authorize access to project apps You can decide the project information for which a user has
access to, by specifying service organizations in the business
role.
Automatically adjust project dates while copying projects When copying projects, you can specify the project's start
date. The system automatically adjusts the project and work
package dates based on the duration of the project you are
copying.
Automatically adjust project dates Project dates are automatically adjusted if work package
start or end dates lead to the project start getting advanced
or the project end getting postponed.
SAP Jam Collaboration For collaboration purposes, you can use the SAP Jam social
software platform. You can achieve better team engagement
where all project team members can drive and coordinateplanning, implementation, and project execution.
4.2.2 Usage Consumption Capture
Business Background
The following features enable your customer project manager or internal sales representative responsible for
professional services to create, manage, and monitor sales orders for customer projects. The process starts when
the customer project manager or internal sales representative creates a project and the system automatically
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creates the sales order for the customer. If necessary, the customer project manager or internal sales
representative can manually change the sales order (for example, change the payment conditions).
Key Features
The following features are available:
Table 38
Key Feature Use
Managing Sales Orders for Services You can display and check sales orders for correctness. If
necessary, you can change certain details of a sales order
(for example, change payment conditions).
Monitoring Sales Order Fulfillment You can monitor and resolve issues that stop sales
orders from being fulfilled, for example a delivery or
billing block.
You can display your weekly workload with all overdue
issues and all issues due in the next 7 days.
You can display and resolve issues with incomplete
billing blocks, and display the top 3 reasons for billing
blocks.
Analyzing Incoming Sales Orders You can view the monthly rolling trend for sales as a
graphic or a table.
You can analyze the net amounts of aggregated salesorder items with the display currency.
You can drill down to view detailed information for
selected sales organizations, materials, material
groups, sold-to parties, sales document types and so
on.
You can filter the items according to various criteria,
such as year, month, sales organization, material group,
and sold-to party.
Analyzing Sales Volume You can view the monthly sales volume as a graphic or a
table.
You can analyze aggregated billing document item net
amounts with the display currency.
You can drill down to view detailed information for
selected sales organizations, sold-to parties, and bill-to
parties.
You can filter the items according to various criteria,
such as year and month, sales organization, sold-to
party, and bill-to party.
Data Ageing The system moves your old sales data to the historic
area of the database during data aging. When you
analyze incoming sales orders and your sales volume,
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Key Feature Use
the system checks current sales data but does not
retrieve historic sales data.
For more information on creating customer projects, see Customer Project Management [page 25].
4.2.3 Time Recording
Business Background
Use Time Recording to do activity-based time recording for billing and invoicing of projects assigned to you. You
can also record time for non-project tasks, such as administration, training, travel time, and so on.
Key Features
The following features support you with this process:
Table 39
Key Features Use
Record time Navigate to the required week and create, edit, and delete
time entries. You can record time against any of the Work
Items assigned to a Work Package (in hours).
View all projects Display titles of projects with the names of relevant work
packages grouped under each project
Create a note Create a note for a time entry field to specify any additional
information related to the recorded time
Filter work packages Perform filtering to view your required packages and also non
project-related tasks
Copy time entries Copy time recorded in one particular week to another week
Define first day of the week Set any day as the first day of the week for your time
recording
Contingent Worker You can record time for a purchase order. You can also add a
new task to the worklist.
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4.3 Sourcing and Procurement
4.3.1 Service and Material Procurement
Business Background
You can order services, including the service performer, as well as consumable materials for use in a project
through external procurement. The purchasing department creates purchase orders and keeps track of the
procurement process with the purchase order as well as the goods and invoice receipts. Items to be procured by
the purchaser have no predefined price. The prices are determined within the project. Internal employees can
post their travel costs using the supplier invoice with G/L account assignment. In this case internal employees act
as the supplier.
You get the confirmation of the services you have ordered in the form of a service entry sheet. Before an invoicefor the performed services can be processed, an approval of the service entry sheet is required.
Key Features
The following features are available:
Table 40
Key Feature Use
Creating purchase orders You can create a new purchase order that is either based on
info records, or purchase contract items, or items of existing
purchase orders, or you can create a new purchase order
from scratch. In the former case, you can either reuse the
transferred data or adapt it according to your requirements,
for example by changing the purchase order quantity, or by
entering new payment terms.
Purchase orders can be sent to the Business Network.
Approving purchase orders You can approve or reject purchase orders. You can forward
approval items, add comments and attachments. All
purchase orders that you need to either approve or reject are
automatically visible for you. Whether or not a purchase
order needs to be approved or whether it is released
automatically depends on the settings that were made during
the configuration process.
Working with purchasing document items You can quickly search through big amounts of purchasing
documents you are responsible for, namely purchase orders,
goods receipts, and supplier invoices.
Managing purchase orders You can manage purchase orders to ensure that you get the
ordered items on time, at the correct location, and in the
required quantity. You can manually order materials for
direct consumption as well as services. The list of purchase
orders that is displayed is based on the header level of the
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Key Feature Use
purchase order, so the information shown relates to the
entire purchase order. On the overview, you can immediatelysee the number of overdue items for each purchase order.
Depending on the status of the purchase order, you can still
make changes such as adding or deleting items, or changing
the purchase order quantity. Standard purchase orders and
the item categorystandardand third-partyare supported.
Managing service entry sheets You can create and display service entry sheets. Each service
entry sheet is related to one purchase order item and can
contain multiple service items.
Approving service entry sheets You can display service entry sheets that are assigned to you
by workflow. You can approve or reject the corresponding
work item. If necessary, you can forward a work item to a
different employee for further processing.
Managing supplier invoices You can create and display supplier invoices. When you
create a supplier invoice, you can do so with reference to a
purchase order or without any reference.
Approving supplier invoices You can display supplier invoices that are assigned to you by
workflow. You can approve or reject the corresponding work
item. If necessary, you can forward a work item to a different
employee for further processing. You can use the workflow to
approve posted supplier invoices that are blocked for
payment. These supplier invoices have been createdmanually or received via the Business Network and created
automatically.
Working with supplier invoice lists You can search for supplier invoices. These supplier invoices
have been created with or without the Business Network.
Working with GR/IR clearing accounts You can work with the goods receipt and invoice receipt
clearing account. If quantity differences exist between goods
receipt and invoice receipt for a purchase order, then a
balance results on the goods receipt and invoice receipt
(GR/IR) clearing account.
Canceling account maintenance documents You can cancel the account maintenance document. If you
clear quantity differences between the goods receipt and
invoice receipt for a purchase order using account
maintenance, the system produces an account maintenance
document. The document displays the quantities of the debit
or credit of a material in the GR/IR clearing account
maintenance.
Posting goods receipts for purchase orders You can post the receipt of goods with reference to the
purchase order with which you ordered the goods.
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4.4 Sales
4.4.1 Billing
Business Background
The following features enable your billing clerk to create the invoice for the customer and posts the invoice to
accounts receivable.
Key Features
The following features are available:Table 41
Key Feature Use
Billing Document Processing You can create billing documents (that is, invoices for
customers) from the items shown in the billing due list.
Credit Memo Processing You can use this feature to apply a credit to a customer
account. If, for example, you determine that a customer has
been overcharged as a result of a pricing error, you can
create a credit memo with reference to the respective
invoice.
Debit Memo Processing You use this feature to apply a debit to a customer account
by creating a debit memo request. The debit memo request
appears in the billing due list and can be invoiced, sent to the
customer and posted to accounting.
Managing Billing Documents You can display invoices in a list, check the status of invoices,
post the invoices to accounts receivable, and send output for
invoices to the customer (for example, you can e-mail a PDF
of the invoice).
For more information on creating customer projects, see Customer Project Management [page 25].
4.5 Country Availability
In SAP S/4HANA Professional Services Cloud, content for using these features is provided for the following
countries:
Australia
Belgium
Canada
China
France
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Germany
Hungary
Netherlands
Philippines
Singapore
United Kingdom
United States
4.6 Integration with SAP SuccessFactors Employee Central
Business Background
The SAP SuccessFactors Employee Central Integration enables you to replicate employee, and cost center data
from SAP SuccessFactors Employee Central to SAP S/4HANA system.
Note
You need separate user subscription for SAP SuccessFactors.
Key Features
The following table explains the key features available:
Table 42
Key Feature Use
Employee data and contingent worker data
integration
You can integrate employee and contingent worker data like basic data and
contact details from SAP SuccessFactors Employee Central to SAP S/4HANA
system.
Employment data integration You can integrate employment data l ike job title, job information, employment
status from SAP SuccessFactors Employee Central to SAP S/4HANA system.
Financial data integration You can also integrate financial data such as company code and cost center.
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5 SAP S/4HANA Enterprise ManagementCloud
This cloud edition provides a set of scenarios that supports your enterprise holistically with procurement,
materials management and operations, financial processes as well as project management scenarios. Please note
that for certain features within this cloud edition you might need a separate subscription license. For further
information, please contact your SAP Account Executive.
Documentation
The following documentation is available for SAP S/4HANA Enterprise Management Cloud:
This feature scope description
Configuration information available in the app Manage Your Cloud Solutionunder Configure Your Solution.
Note
If you need further configuration than available in Configure Your Solution, please contact SAP for
consulting and support. This service might subject to a fee.
Information on security within this document
Services
If you like to migrate data from your current SAP system or another legacy system, you can contact SAP for
consulting and support. This service might subject to a fee.
What's new
This section gives you an overview of the new features delivered with the general functions for key users availableas of SAP S/4HANA Enterprise Management Cloud 1605. The following table describes what is new, enhanced,
changed or deleted:
Table 43
Status Features
New Analysis of inventory turnover within a specific time period available
New New features for work packages in Customer Project Management
For example, authorization-based acces for project creation and planning, automatically adjusted dates
during changes or when copying work packages, or distribution of planned effort
New Manage service entry sheets for purchase order items
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Status Features
New Belgium, China, France, and Philippines, see Country Availability [page 69]
5.1 Generic Information
5.1.1 Master Data
Business Background
Master data represents the business data your company requires about individuals, organizations, or products. It
remains unchanged over a long period of time and supports transactional processes.
Example
You can define business partners, such as employee, contingent workers, customers and suppliers, as well as
materials or services. Additionally, you can define relationships between the two (for example, information about
a specific material and a supplier for this material are stored in a purchasing info record).
5.1.2 Time Recording
Business Background
Use Time Recording to do activity-based time recording for billing and invoicing of projects assigned to you. You
can also record time for non-project tasks, such as administration, training, travel time, and so on.
Key Features
The following features support you with this process:
Table 44
Key Features Use
Record time Navigate to the required week and create, edit, and delete
time entries. You can record time against any of the Work
Items assigned to a Work Package (in hours).
View all projects Display titles of projects with the names of relevant work
packages grouped under each project
Create a note Create a note for a time entry field to specify any additional
information related to the recorded time
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Key Features Use
Filter work packages Perform filtering to view your required packages and also non
project-related tasks
Copy time entries Copy time recorded in one particular week to another week
Define first day of the week Set any day as the first day of the week for your time
recording
Contingent Worker You can record time for a purchase order. You can also add a
new task to the worklist.
5.1.3 European Monetary Union
Business Background
You need this component to be able to carry out transitions to the Euro currency in your system. You use it to
cover legal requirements, to be able to carry out business transactions more easily in the dual currency phase and
to carry out the local currency changeover.
Key Features
Table 45
Key Features Use
Additional Functions for the Euro These functions are used for processing business
transactions more easily during the dual currency phase.
Local Currency Changeover If your local currency is the currency of a country which is
participating in European Monetary Union, you are legally
required to change it over to the Euro during the dual
currency phase. For this purpose, you require translation
programs which carry out the technical changeover (i.e.
converting the local currency into Euros) according to the
legal translation rules.
Changeover in Consolidation This changes over the data in Consolidation to the Euro
currency (Euros).
5.1.4 Data Aging
Business Background
With the data aging feature, you can manage the lifecycle of current and historic data.
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Note
This feature is currently available only for a few data aging objects.
Key Features
The following feature is available:
Table 46
Feature Use
Managing historic data Data aging offers the option of moving large amounts of data
within a database to gain more working memory. With this,
you can manage current and historic data using the data
aging framework.
5.2 Asset Management
5.2.1 Plant Maintenance
Business Background
Plant Maintenance enables you to plan and perform the maintenance of operational systems, such as machines or
production installations. It comprises the inspection, maintenance, and repair measures that need to be taken to
keep your assets in working order. These activities are typically performed by maintenance planners and
maintenance workers.
Key Features
The following features are available:
Table 47Features Use
Technical Asset Management This feature allows you to manage data throughout the entire lifecycle of your technical
assets. You can maintain the functional location structure and all of the data required to
perform effective maintenance on your pieces of equipment, including:
Technical objects and their location
Technical documentation
Maintenance task lists describing activities that need to be performed regularly
Maintenance plans listing the maintenance and inspection tasks to be performed on
an asset
Measuring points for entering measurement readings
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Optionally, you can also maintain additional information, such as partners, risks, and
warranty data.
Maintenance Execution This feature allows you to perform planned and unplanned maintenance tasks. It provideseasy access to all maintenance-related information and increases both the efficiency and
productivity of maintenance workers.
Maintenance workers can review jobs assigned to them and carry out the required
maintenance work based on the tasks and operations in the order. While confirming that
they have finished the job, they can enter measurement readings, which the system
records in measurement documents.
Maintenance Planning,
Scheduling, and Dispatching
This feature allows you to perform accurate planning and scheduling to ensure that there
are minimum disruptions to the operation of an asset. This means that maintenance work
can be executed such that downtime is kept at a minimum.
A maintenance planner or worker can create a maintenance notification that defines why
the maintenance is needed, what type of work needs to be done, its priority, and when it
should be completed. Maintenance orders describe the tasks and steps to be performed,
for example:
You can plan the maintenance by assigning the requ