SAP Solution Overview SAP Crystal Solutions

SAP® CryStAl SolutionS 2011A Complete entry-level Business intelligenCe solution

4 Build a Solid Business Intelligence Foundation with SAP® Crystal Solutions

5 Empower Decision Makers with SAP Crystal Reports

6 Deliver Interactive Insights with Dashboards and Visualizations

7 Explore Data and Share Information with SAP Crystal Server

8 Get Clear Answers with SAP Crystal Interactive Analysis

9 Enable Effective Teamwork with SAP StreamWork

10 Achieve Valuable Business Benefits 10 Find out more

ContEnt

All organizations need the ability to make intelligent, timely decisions. sAp® Crystal solutions help make this hap-pen. this integrated family of entry- level business intelligence software enables your business users to: • Create presentation-quality reports

with sAp Crystal reports® software• monitor business performance in real

time with sAp Crystal Dashboard Design software

• turn ordinary spreadsheets into professional presentations with sAp Crystal presentation Design software

• Bring together reports, dashboards, and ad hoc data exploration for man-aged, self-serve access and sharing with sAp Crystal server software

• perform root cause analysis with sAp Crystal interactive Analysis software

• Collaborate with team members for effective decision making with the sAp streamWork™ application

Build A Solid BuSinESS intElligEnCE FoundAtion with SAP® CryStAl SolutionSmAke FAster, smArter Business DeCisions

sAp Crystal solutions deliver an affordable, open, self-serve approach to entry-level business intelligence to enable business users to securely explore, view, report, visualize, and manage actionable information.

4

Have you ever been in the position where you know that the information you need exists, but you don’t know where to find it, or it’s in a format that’s not usable? Have you wondered why important information isn’t readily avail-able or why it’s so difficult to get?

For close to two decades, sAp Crystal reports software has helped business users and it departments get the infor-mation they need to do their jobs. mil-lions of people around the world, in organizations of all sizes and across all industries, use sAp Crystal reports to design, explore, visualize, and deliver reports via the Web or to embed reports in enterprise applications.

Business users can take advantage of reports with stunning visualizations, perform business modeling within each report, and execute decisions instantly – reducing dependency on it and devel-opers. sAp Crystal reports can connect to almost any data source, including relational, online analytical processing (olAp), and Xml data. Whether the information you need resides in data-bases, files, logs, applications (such as customer relationship management or enterprise resource planning software), or other data sources, you can access it using sAp Crystal reports. its com-prehensive set of design features in-cludes powerful cross-tabs, flexible pagination, built-in bar-code support, in-tegration with sAp Crystal Dashboard Design software, and more.

Developers can add value to their .net and Java applications by embedding the sAp Crystal reports runtime en-gines. sAp Crystal reports comes in specialized versions for visual studio .net and eclipse that make developers more productive, and their applications more valuable.

Widely recognized as the de facto standard for reporting, sAp Crystal reports delivers accurate data in presentation-quality reports to help business users be more productive.

EmPowEr dECiSion mAkErS with SAP CryStAl rEPortSgAin BroADer insigHt into your DAtA

Figure 1: Analysis Tools like Drill-Down and On-Report Sort Controls for Deeper Insights

5

Business decisions often require imme-diate action – and being able to get im-mediate information based on real-time data could be the difference between being the leader and being the also-ran. get real-time insights with sAp Crystal solutions dashboards and visualization software.

sAp Crystal Dashboard Design offers a simple yet effective way for decision makers to get up-to-the-minute insights into critical business data. Business users can create their own interactive dashboards with at-a-glance views of live data using a library of ready-to-use charts, maps, gauges, progress bars, and more. Quickly connect prebuilt charts and graphics to personal data in spreadsheets or live company data via the common semantic layer or Web services. model potential business outcomes with powerful what-if analysis, and then deliver the charts and graphics via microsoft office, Adobe pDF, Adobe Flash (sWF file format), Adobe Air, and the Web.

With sAp Crystal presentation Design software, business users can turn microsoft excel spreadsheets into Adobe Flash–based, interactive data presentations. the intuitive point-and-click interface enables nontechnical business users to create professional-looking presentations in minutes, turning rows of data into interactive charts, maps, and more. use the pre-built templates and analytics to quickly create impressive presentations that can be shared via microsoft office and Adobe pDF.

dElivEr intErACtivE inSightS with dAShBoArdS And viSuAlizAtionSmonitor Business perFormAnCe in reAl time

Figure 2: At-a-Glance Views of Key Performance Indicators with Interactive Dashboards

Figure 3: Data Visualizations Created from Microsoft Excel Spreadsheets

6

tion over the Web, or through e-mail, portals, and microsoft office. end users benefit from receiving the right informa-tion at the right time, while it benefits from reduced end-user hand-holding and lower total cost of ownership due to improved system monitoring, auditing, and lifecycle management.

sAp Crystal server is the perfect com-plement to microsoft software such as sQl server, outlook, and sharepoint, along with custom .net applications.

it adds data-driven publishing to sQl server standard edition and includes sharepoint and microsoft office inte-gration kits to access content in sAp Crystal server from the tools you use most.

get the Bi fundamentals in one afford-able solution – from data access and exploration to report and dashboard viewing to report management and delivery – with sAp Crystal server.

ExPlorE dAtA And ShArE inFormAtion with SAP CryStAl SErvErget immeDiAte AnsWers to Business Questions

in an ideal world, business users of all skill levels would help themselves to the information they need, get it deliv-ered in a way they understand and can use, and then be able to share their insights with others who need it. in addition, the it department would provide the necessary capabilities within an affordable, scalable system that doesn’t require a lot of user hand-holding or support.

sAp addresses this real-world need with sAp Crystal server software, delivering the essentials of data ex- ploration, report viewing, and dash-board management in one solution. sAp Crystal server combines and enhances sAp Crystal reports, sAp Crystal Dashboard Design, and sAp Businessobjects explorer™ software with secure, self-serve information access and sharing.

With sAp Crystal server, your end users have self-serve access to re-ports, dashboards, and exploration documents – without causing it bottle-necks. they can intuitively explore busi-ness data with simple keyword searches in a google-like search experience, with no need for a predefined report or query. they can consume interactive reports and dashboards. schedule au-tomatic report refreshes, and publish reports such as invoices, statements, and marketing materials to thousands of recipients. share interactive informa-

Figure 4: Intuitive Search and Exploration of All Your Business Data

7

gEt ClEAr AnSwErS with SAP CryStAl intErACtivE AnAlySiSperForm poWerFul AD HoC Query AnD AnAlysis

sometimes the information contained in a standard report begs for deeper investigation. in the past, this often meant submitting requests to it for more reports, then waiting patiently (or impatiently) as the request made its way through the queue, until you finally get the report – that by this time may contain stale information or generate even more questions.

Data-savvy business profes-sionals can perform ad hoc query and analysis within a self-serve environment, without help from it.

Business users who want to analyze information outside of the standard reporting cycle need sAp Crystal interactive Analysis software. Data- savvy business professionals can perform ad hoc query and analysis within a self-serve environment, without help from it.

the software’s user-friendly interface helps you combine data from different sources into interactive documents, manipulate data with powerful drill-down features, and uncover trusted,

shareable answers to spontaneous and iterative business questions.

once you find the answers to your questions, you can format the informa-tion without switching tools or environ-ments as analysis and formatting func-tionalities are completely intertwined. With sAp Crystal interactive Analysis, you can gain deeper insight into your data with a rich feature set for data formatting, tracking data changes, custom calculations, formulas, charts, and more.

the software’s user-friendly interface helps you combine data from different sources into interactive documents, manipulate data with power-ful drill-down features, and uncover trusted, shareable answers to spontaneous and iterative business questions.

Figure 5: Ad Hoc Query and Analysis with SAP® Crystal Interactive Analysis Software

8

Are you struggling to get work done with an extended team via e-mail? Across time zones? With partners outside your firewall? it can be difficult and time-consuming to get everyone in the team on the same page, encourage brainstorming and feedback, and come to group agreements.

the sAp streamWork™ application is an online collaboration platform designed to bring together people, information, and business methods into a single software-as-a-service (saas) environ-ment. sAp streamWork integrates with any enterprise application – both in the cloud and behind corporate firewalls – to allow all team members to strategize, brainstorm, collect feedback, and make decisions, securely and efficiently.

you can plan agendas, assign responsi-bilities, rank lists of items, brainstorm options, poll the team, or strategize using sWot (strengths, weaknesses, opportunities, and threats) analysis through interactive tools from the built-in catalog. you can upload and share information to help ensure the team is making the best decisions based on the latest facts – and develop and analyze hypotheses using intuitive data exploration and visualization. you can even work with existing appli-cations such as e-mail, Cisco Webex, and evernote.

once the decisions have been made, you can create a corporate memory that contains all participants, discus-sions, information, feedback, methods, and the final decision – all in a single

Name of Author, title/Function, Company

EnABlE EFFECtivE tEAmwork with SAP StrEAmworkCollABorAte online For FACt-BAseD DeCision mAking

Figure 6: Built-In Interactive Tools for Brainstorming and Strategizing Online

the sAp streamWork application is an online collaboration platform designed to bring together people, information, and business methods into a single software-as-a-service (saas) environment.

place. then, you can securely share the information with others and learn from prior collaborations and decisions for ongoing, repeatable success.

9

With sAp Crystal solutions, you can realize the following business benefits: • enable broad business insight by

delivering current and accurate data to all users

• support sound decision making with an intuitive user interface for data exploration

• make proactive business decisions and increase responsiveness by monitoring performance in real time

• secure immediate answers to pressing business questions

• share actionable information quickly• reduce it cost by automating the

information delivery and improved auditing and system monitoring

• improve collaborative decision making with extended teams

Find Out More

to learn more about how sAp Crystal solutions can enable faster, more intelligent business decisions, visit www.sap.com/sapcrystal.

AChiEvE vAluABlE BuSinESS BEnEFitS leverAge tHe poWer oF Business intelligenCe

enable better business decisions with sAp Crystal solutions, complete, entry-level business intelligence software that puts the power of information into business users’ hands.

10

www.sap.com/contactsap

50 105 055 (11/05) ©2011 sAp Ag. All rights reserved.

sAp, r/3, sAp netWeaver, Duet, partneredge, ByDesign, sAp Businessobjects explorer, streamWork, and other sAp products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of sAp Ag in germany and other countries.

Business objects and the Business objects logo, Businessobjects, Crystal reports, Crystal Decisions, Web intelligence, Xcelsius, and other Business objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business objects software ltd. Business objects is an sAp company.

sybase and Adaptive server, iAnywhere, sybase 365, sQl Anywhere, and other sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of sybase, inc. sybase is an sAp company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. national product specifications may vary.

these materials are subject to change without notice. these materials are provided by sAp Ag and its affiliated companies (“sAp group”) for informational purposes only, without representation or warranty of any kind, and sAp group shall not be liable for errors or omissions with respect to the materials. the only warranties for sAp group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. nothing herein should be construed as constituting an additional warranty.