SAP and the Super User Community -...
Transcript of SAP and the Super User Community -...
SAP and the Super User Community Ryan O’Neil, Strategic Programs, North America Growth Marketing November 5, 2014
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Run simple.
Master complexity.
Simplify everything, so we can
do anything.
Simple wins.
Simple is hard.
Technology holds the answer.
Customer
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SAP Product Timeline SAP Product Timeline
R/2 R/3
+ Material Management
+ Production Planning
+ Client-Server
+ Service-Oriented Architecture (SOA)
ECC / Business
Suite
+ Customer Relationship Management (CRM)
+ Product Lifecycle Management (PLM)
+ Supply Chain Management (SCM)
+ Supplier Relationship Management (SRM)
Around the Core
+ Mobile + Database &
Analytics + HR
+ Sales
+ Marketing
+ Business Planning
+ Governance, Risk & Compliance
+ Industry Solutions
SAP HANA
+ Business Suite on HANA
+ Predictive Analytics
+ Real-time reporting and transactions
+ HANA Cloud + SAP Fiori + Simple
Finance
In the Cloud
+ Business Suite / Business One
+ Ariba Procurement
+ SuccessFactors HR & Employee Engagement
+ Fieldglass Workforce Management
+ Hybris Omni-Channel Commerce
+ Concur Travel & Expense Mgmt*
*Acquisition not yet closed
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First and only Super User community organizers Connecting & supporting Super Users since 1996 User conferences & events Breakfast huddles Super User networking Virtual learning and collaboration
A 42-year history of innovation and growth as a true industry leader 263,000 customers in 188 countries 68,800 employees – and locations in more than 130 countries On-premise and cloud software helping customers “Run simple.”
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SAP’s Contribution To Super User Communities
Education & Training
SAP Expert Engagement
Customer Influence Programs
SAPinsight “Refresh
Roadmap”
Community Participation
SAP’s Contribution To Super User Communities
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SAP Expert Engagement
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Tech
nolo
gy
HANA Cloud Business Suite / Fiori Simple Finance Mobile Analytics
Serv
ice Design
Thinking Education Documents User Analytics
Proc
ess Industry
Line of Business Networks Innovation
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SAP Education & Training
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User Analytics
Super User Program Strategy & Design
Organizational Change Management
Documentation & Performance Support
Business User Learning Hub
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Customer Influence
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Get Connected to SAP Product Teams and Development Projects
SAP Customer Influence Portal 1. Customer Connection 2. Customer Engagement
Initiative
https://influence.sap.com/
Meet Development in the SAP Labs Learn: Product demos and update sessions provided by product team members Provide feedback: Design Thinking Workshops and product feedback sessions Test: Usability labs Network and connect: Meet other end users and SAP product team members
[email protected] for more information
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Community Participation
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Contributing SAP-generated documentation and resources Connecting Super Users with SAP experts internally and externally Listening to input and feedback from the community SAP executive speakers at community events Participating in webcasts, teleconferences, small-group events, and online community
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SAPinsight “SAP Refresh Roadmap”
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Level 1: Business Applications (ERP | CRM | EAM | HCM | PLM | SCM)
Level 2: Database & Technology (SAP HANA | BPM)
Level 3: Analytics
Level 4: Cloud
Level 5: Mobile
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Questions & Comments
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© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Thank you
Contact information: Ryan O’Neil Strategic Programs NA Growth Marketing E: [email protected] http://www.linkedin.com/in/ryanoneil1/ https://twitter.com/ryanmarketing13