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SANTOSH KUMAR GUPTA Permanent address Village – Paramandapur, Post Office – Sajoi, District - Varanasi Pin Code - 221302(U.P.) +91- 9818571207 / 9412619002 (P) Home:- +91-9451938777 (F)

sg29610@gmail.com sg29610@gmail. com sg29610@gmail.com

Objective

To get a position that allows me to utilize my managerial, administrative, and organizational skills to promote growth and faster professional development.

To work as a Productive team member & continuously gain new skills & knowledge.

Seeking senior level assignments in administration management in the leading academic Educational & training institutes with a growth oriented organization of repute.

Summary

Actively involved in supervising / managing operational planning & development, directing the day to day academic & associated operations of the training Center .

A dynamic professional with over 10 Yrs. 9 month of rich experiences in various types of works. Presently associated with GRAS Education and Training Services Pvt. Ltd. Ishwar Nagar, NFC, New Delhi as Assistant Master Trainer - Mobile Repair.

Deft in developing content of Mobile repairing book, create the cover page with help of Corel Draw, Planning & implementing effective control at training center & help to the HR for required recruitment of mobile trainer also.

Career History

Mar’15 – Present Mar.15 to Present working as Assistant Master Trainer - Mobile Repair Cum MIS Executive at GRAS Education and Training Services Pvt. Ltd.

Update MIS Report & Maintain the all records of NSDC, MSDF & other Govt. Report for all Centers.

Correct the error after validation during Upload the Excel file on SDMS portal of NSDC Site. After correct it upload on SDMS.

Create the Center ID on SDMS Portal of NSDC Site.

Create the Course ID on SDMS Portal of NSDC Site.

Update the trainees’ status on SDMS Portal of NSDC Site after trained & placed trainees who are enrolled previous.

Developing the training module & send for implementing in training program – for franchisees, centre head and educators at their respective centers.

Monitoring that all centers are run as per the quality and academic guidelines specified. Make the PPTs & Delivery Plan according to Projects or Course.

Make the Course content related to Mobile Repairing & other course also.

GROWTH PATH Mar’15-Present Asst. Master Trainer- Mobile Repairing Cum MIS Executive Nov’11-Mar’15 Asst. Master Trainer- Mobile Repairing

Sep’11-Nov’11 Trainer-Mobile Repairing Jul’09-Sep’11 Mobile Service Engineer Nov’08-Jul’09 Desktop Service Engineer Jul’06-Apr’08 Account Asst. Jul’04-Jul’06 Teacher

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Nov’11 – Mar’15 Three Years & three months working as Assistant Master Trainer - Mobile Repair at GRAS Education and Training Services Pvt. Ltd.

To support the trainer of all center for good Academic Delivery for trainees.

Developing the training module & send for implementing in training program – for franchisees, centre head and educators at their respective centers.

Monitoring that all centers are run as per the quality and academic guidelines specified.

Trained the trainer about new upcoming OS & other detail about Mobile.

Make the PPTs & Delivery Plan according to Projects or Course.

Make the Course content related to Mobile Repairing & other course also.

Suggest & Guide to trainer on telephone or Team viewer or Skype

Making the cover page on Corel Draw

Take feedback of Classes & trainer delivery. Sep’11-Nov’11 Three Months working as Trainer - Mobile Repair at GRAS Education and Training Services Ltd.

Trained the trainee for Mobile Repairing Course.

Troubleshooting & Repairing skills of all branded Mobiles (Nokia, Sony, Samsung, Apple I-Phone, Blackberry)

Online Software Update Skills of all branded Mobiles.

Jul’09 – Sep’11 Two Years & two months experience as a Mobile Service Engineer at Re-Store Mobile Repair Company in Reliance Web World Sector 18 Noida U.P.

Selling AMC of Re-Store Mobile Repair Company

Customer Handling for come to Mobile Repair or other query

Troubleshooting & Repairing skills of all branded Mobiles (Nokia, Sony, Samsung, Apple I-Phone, Blackberry)

Online Software update Skills of all branded Mobiles (Nokia, Sony, Samsung, Apple I-Phone, I-pod, Blackberry)

Software update by tool box such as UFS , SE- Tool , Z3X, etc.

Maintenance and Upkeep of all branded mobiles through software updates and online software tools.

Searching about new upcoming OS & other detail about Mobile Nov’08 – Jul’09 Nine month experience in Aforeserve.com as Desktop service engineer (Part Time)

Assemble & Disassemble of Computer & Laptop

Change the Faulty Parts in Computer & Laptop

Installation of OS in Computer & Laptop after corrupted or Problem Such as Windows XP, Windows 2007 etc.

Installation of Microsoft Office such as Office XP, Office 2003, Office 2007.

Troubleshooting of Hanging & Restarting Problem

Troubleshooting of Keyboard & Mouse not working Problem

Jul’06 – Apr’08 One & a half years experience as Account Assistant in Shivam Road Lines Transport Company Rabriyawas Pali (Raj.)

Maintain the Cash Detail on Account Register

Distribute the amount to Employee & worker

Make the Voucher of distributed amount of Employee & worker

Collect the detail of loaded & Unloaded Troler & Trucks in Ambuja Cement Factory office.

Send the Troler & Trucks in Ambuja Cement Factory for Loading

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Jul’04 – Jul’06 Two years experience in teaching at Ujjval Academy Seergoverdhanpur B.H.U. Varanasi (U.P.)

Teaches: Mathematics, Science & Computer

Classes: 5th to 10th

Projects Detail Oct’13 – Present Star Scheme Project of NSDC handles for upload & Maintain MIS & support to BA at running center in India. Also Prepare to report of star for received Reward money from NSDC. Jan’14 – Oct’14 OSFDC (Odisha Scheduled Castes and Scheduled Tribes Development Finance Co-operative Corporation Limited) Training Projects for Mobile Repairing Course at Bhuvneshwar in Orissa.

Mar’13 – Oct’14 SUDA (State Urban Development Agency) Training Projects for Mobile Repairing Course at GRAS Academy – Delhi all Center (Khanpur, Azadpur, Sahdara & Patparganj).

Apr’13 – Jun’13 ORMAS(Odisha Rural Development and Marketing Society) Training Projects for Mobile Repairing Course at GRAS Academy – Angul Orissa.

Jan’12 – Jan’13 NIESBUD (National Institute For Entrepreneurship & Small Business Development) Training Projects for Mobile Repairing Course at Sec62 Noida.

Skills

Prepare the course content & Review & Formatting of book content

Mastery of Microsoft Office programs (Word, Excel, Power Point)

Trained the Trainer of all center

Control & Guidance to Trainer

Maintain all records of NSDC, MSDF Report

Working knowledge of Computer (MS-DOS, Windows 98-XP,MS-Office)

Working knowledge of Typing on Computer in Hindi & English.

Installation of Computer Software

Installation of Mobile driver

Conceptual knowledge of DTP (Page Maker & Corel Draw)

Usage of Internet & E –Mail

Education 2001 - 2004 B.Sc. from Purvanchal University Jaunpur Subjects: Mathematics, Physics & Computer Grade: 2nd Division 1998 - 2001 Intermediate (Science Stream) from U.P. Board Allahabad Subjects: General Hindi, English, Physics, Chemistry, Mathematics Grade: 2nd Division 1996 – 1998 High School (Science Stream) from U.P. Board Allahabad

Subjects: Hindi, English, Mathematics, Science, Social Science, Biology

Grade: 2nd Division

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Professional Qualification 2014 Photoshop by self Improvement with help of Internet & You tube on one month trial Setup 2009 Mobile Engineer Training from Re-Store Mobile Repair Company Branch of Aforeserve.com Nehru Place, Delhi. 2008 – 2009 Chip Level Repair Engineering from Prof-Ed Academy Branch of Aforeserve.com Rajanigandha Chowk Sector 16 Noida (U.P.) 2004 – 2005 Diploma in Computer Application with Tally & DTP from Today’s Computer Mahmoorganj, Varanasi (U.P.)

Strength

Have a tenacity to beat odds & always strive for improved performance

Self Confidence, Discipline, Vision, Energetic Personality

Personal Detail

Father’s Name : Shri Ram Dhani Gupta Mother’s Name : Smt. Nirmala Devi Date of Birth : 09 Oct 1983 Language Known : Hindi & English Nationality : Indian Hobbies : Searching new upcoming detail related to Job field & Also for self Improvement Marital Status : Married

Temporary address : H.N. 355 Kerhera Mohan Nagar Ghaziabad Pin Code – 201007 I hereby declare that the given information above is true & best of my knowledge. Date: Place: (Santosh Kumar Gupta)