Sano Agency - Day 2 Services
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Transcript of Sano Agency - Day 2 Services
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v1 Spring 2011
Day 2 Services
It's one thing to launch a great product. It's another to properly staff it.Sano Agency's Day 2 Services provide the operations personnel andexperience your company needs to make your product a true success.
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WHAT WE DO
Sano Agencyprovides Day 2 Services for virtual
worlds, websites, social games, mobile appsand fancommunities. We provide every aspect of a comprehensiveoperational team for yourinitiatives during launch andthroughout the entire product lifecycle.
Hiring Sano Agencywill allow your company to quicklyfield a successful team, while eliminating costly hires andextra overhead.
Online Marketing
Usability Testing Social Networking Email Marketing
Product Stewardship
Content Management Quality Assurance Reporting/Metrics
Content Production
Copy Writing 3D / 2D Assets Content Localization
Customer Service
Content Moderation Help Desk Support FAQ Creation
COMMUNITY
OPERATORS
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CASE STUDIES
LooseKannon.comSano Agencyhas been working with WOR710 radio
personality and political blogger LooseKannon since helaunched his personal website. In addition to providing dailycontent for LooseKannon.com (both copy and artwork),we created and continue to manage his podcast feed, aswell as assisting with social media marketing efforts.
Philavania.com
After successfully launching its Philadelphia T-shirtCompany, Philavania turned to Sano Agencyto build itssocial networking presence and manage its day-to-daywebsite updates. We also help this small business createsales reports utilizing Google Analytics, allowing them toquickly monitor the effectiveness of their online advertising.
LivWorld.comAlthough Sanoist Blaine Graboyes played a huge role as theExecutive Producer of LivWorld.com, Sano Agencyalsostaffed smaller roles for this successful website. Our teamcreated and implemented website copy, crafted media kits,and implemented SEO tactics.
http://loosekannon.com/http://loosekannon.com/http://loosekannon.com/http://loosekannon.com/ -
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CASE STUDIES
Rinksters.comOne of our largest roles to date, we staff operations forRinksters, a hockey-themed virtual world. This includes:updating the world through the Electrotank UniversePlatform, producing artwork and localized content;customer service, moderation and quality assurance; andcoordinating social media and email marketing efforts.
Def Jam Rapstar - You Don't Know Rap
Mashable.com called 4mm Games' Def Jam Rapstar"the most social music game yet" and we believe we hadsomething to do with that! Sano Agencyhelped 4mm
create, market and disperse "You Don't Know Rap", aFacebook game developed in HTML5 that launched inadvance of the Def Jam Rapstar console game.
WeeWorld.com
WeeWorld is a successful web destination and virtual worldwith over 36 Million WeeMees created worldwide. SanoAgencyaids WeeWorld with community promotion fortheir latest collection of mini-games, dispersing the gamesonline and creating and implementing marketing copy.
http://weeworld.com/http://weeworld.com/http://mashable.com/http://weeworld.com/http://weeworld.com/http://weeworld.com/http://weeworld.com/http://mashable.com/http://mashable.com/http://rinksters.com/http://rinksters.com/ -
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CASE STUDIES
Pearson PublishingWith two successful magazines, Pearson Publishingunderstands the print publication business. On the otherhand, Sano Agencywas brought onboard to help them
dive into digital media by building and releasing theirsuccessful iPhone app. Sano Agencyalso provides dailyeditorial and advertising content for the app.
PrincessBrideGame.com
When Worldwide Biggies released a casual video gamebased on The Princess Bride, we played an integral role increating the ultimate fan community. Our work includedwriting a game developer's blog, creating and staffing acommunity forum, performing email and phone customerservice, participating in quality assurance, and running all
the game's social media profiles.
If you are building or running a virtual world, social game,destination site, mobile app or fan community then SanoAgencycan assist you with successful operations.
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WHO WE ARE
Sano Agencywas founded by industry veterans Blaine Graboyes and Joe Simek and is based
inBucks County, PA between Philadelphia and New York. Weprovide high-valueservices for ourclients by tapping into a wide network of experienced talent.We often hire locally, but we work virtually." This allows us to be efficient in our work, flexibleto your needs and competitive in our rates.
Bucks County, PA has long been a home to artists, inventors and pioneers!
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TOOLS MATTER
Over the years, we have become adept at running a wide variety of software and toolsdepending on clients needs and requirements. We have also found a handful of tools to beindispensable in successfully managing the operations of a popular product.
Here are a few of the tools we use:
Product StewardshipSubversionTuriya
JiraMantisAuthorize.netiOS Dev Center
Customer Service
PerlDeskZenDeskSOS MaxAdobe DebuggerCrisp
Online MarketingMailChimpConstant Contact
WordPressHootsuiteAdwordsOpenX
Content Production
BlenderPhotoshopIllustrator3D MaxFlash
Management /CommunicationGoogle Apps
ShiftplanningUnfuddleDropBoxSkype
http://authorize.net/http://authorize.net/http://wordpress.com/http://wordpress.com/http://authorize.net/http://authorize.net/ -
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HOW WE WORK
Sano Agency provides dedicated resources who areknowledgeable and 100% focused on your product.Staff are generally assigned exclusively to one brand.
We utilize Agile Project Management to providemaximum flexibility and responsiveness as we defineand work against your backlog and priorities.
All contracts are month-to-month and based on our
simplified, high-value pricing structure.
While teams may be custom-built to match yourunique needs, we find that customers generally fallinto one of three requirements, listed at right.
All billing is hourly with transparent reportingprovided in realtime. Rates are shown at right.
Small Team .5FTE
Executive $75/hr 2hrs/wk $150/wk
Manager $50/hr 5hrs/wk $250/wk
Staff $25/hr 20hrs/wk $500/wk
eekly Cost $900
Medium T am 2FTE
Executive $75/hr 5hrs/wk $375/wk
Manager $50/hr 10hrs/wk $500/wk
Staff $25/hr 60hrs/wk $1,500/wk
eekly Cost $2,375
Large Team 5FTE
Executive $75/hr 10hrs/wk $750/wk
Manager $50/hr 20hrs/wk $1,000/wk
Staff $25/hr 120hrs/wk $3,000/wk
eekly Cost $4,750
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GET STARTED
(M):310.359.0379(F):928.395.0379
SanoAgencyDoylestown,PAwww.sanoagency.com
What does Sano mean?
Sanoists believe that simplicity, efficiency, and authenticitymake business and life better.
http://www.sanoagency.com/http://www.sanoagency.com/