Sano Agency - Day 2 Services

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    v1 Spring 2011

    Day 2 Services

    It's one thing to launch a great product. It's another to properly staff it.Sano Agency's Day 2 Services provide the operations personnel andexperience your company needs to make your product a true success.

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    WHAT WE DO

    Sano Agencyprovides Day 2 Services for virtual

    worlds, websites, social games, mobile appsand fancommunities. We provide every aspect of a comprehensiveoperational team for yourinitiatives during launch andthroughout the entire product lifecycle.

    Hiring Sano Agencywill allow your company to quicklyfield a successful team, while eliminating costly hires andextra overhead.

    Online Marketing

    Usability Testing Social Networking Email Marketing

    Product Stewardship

    Content Management Quality Assurance Reporting/Metrics

    Content Production

    Copy Writing 3D / 2D Assets Content Localization

    Customer Service

    Content Moderation Help Desk Support FAQ Creation

    COMMUNITY

    OPERATORS

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    CASE STUDIES

    LooseKannon.comSano Agencyhas been working with WOR710 radio

    personality and political blogger LooseKannon since helaunched his personal website. In addition to providing dailycontent for LooseKannon.com (both copy and artwork),we created and continue to manage his podcast feed, aswell as assisting with social media marketing efforts.

    Philavania.com

    After successfully launching its Philadelphia T-shirtCompany, Philavania turned to Sano Agencyto build itssocial networking presence and manage its day-to-daywebsite updates. We also help this small business createsales reports utilizing Google Analytics, allowing them toquickly monitor the effectiveness of their online advertising.

    LivWorld.comAlthough Sanoist Blaine Graboyes played a huge role as theExecutive Producer of LivWorld.com, Sano Agencyalsostaffed smaller roles for this successful website. Our teamcreated and implemented website copy, crafted media kits,and implemented SEO tactics.

    http://loosekannon.com/http://loosekannon.com/http://loosekannon.com/http://loosekannon.com/
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    CASE STUDIES

    Rinksters.comOne of our largest roles to date, we staff operations forRinksters, a hockey-themed virtual world. This includes:updating the world through the Electrotank UniversePlatform, producing artwork and localized content;customer service, moderation and quality assurance; andcoordinating social media and email marketing efforts.

    Def Jam Rapstar - You Don't Know Rap

    Mashable.com called 4mm Games' Def Jam Rapstar"the most social music game yet" and we believe we hadsomething to do with that! Sano Agencyhelped 4mm

    create, market and disperse "You Don't Know Rap", aFacebook game developed in HTML5 that launched inadvance of the Def Jam Rapstar console game.

    WeeWorld.com

    WeeWorld is a successful web destination and virtual worldwith over 36 Million WeeMees created worldwide. SanoAgencyaids WeeWorld with community promotion fortheir latest collection of mini-games, dispersing the gamesonline and creating and implementing marketing copy.

    http://weeworld.com/http://weeworld.com/http://mashable.com/http://weeworld.com/http://weeworld.com/http://weeworld.com/http://weeworld.com/http://mashable.com/http://mashable.com/http://rinksters.com/http://rinksters.com/
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    CASE STUDIES

    Pearson PublishingWith two successful magazines, Pearson Publishingunderstands the print publication business. On the otherhand, Sano Agencywas brought onboard to help them

    dive into digital media by building and releasing theirsuccessful iPhone app. Sano Agencyalso provides dailyeditorial and advertising content for the app.

    PrincessBrideGame.com

    When Worldwide Biggies released a casual video gamebased on The Princess Bride, we played an integral role increating the ultimate fan community. Our work includedwriting a game developer's blog, creating and staffing acommunity forum, performing email and phone customerservice, participating in quality assurance, and running all

    the game's social media profiles.

    If you are building or running a virtual world, social game,destination site, mobile app or fan community then SanoAgencycan assist you with successful operations.

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    WHO WE ARE

    Sano Agencywas founded by industry veterans Blaine Graboyes and Joe Simek and is based

    inBucks County, PA between Philadelphia and New York. Weprovide high-valueservices for ourclients by tapping into a wide network of experienced talent.We often hire locally, but we work virtually." This allows us to be efficient in our work, flexibleto your needs and competitive in our rates.

    Bucks County, PA has long been a home to artists, inventors and pioneers!

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    TOOLS MATTER

    Over the years, we have become adept at running a wide variety of software and toolsdepending on clients needs and requirements. We have also found a handful of tools to beindispensable in successfully managing the operations of a popular product.

    Here are a few of the tools we use:

    Product StewardshipSubversionTuriya

    JiraMantisAuthorize.netiOS Dev Center

    Customer Service

    PerlDeskZenDeskSOS MaxAdobe DebuggerCrisp

    Online MarketingMailChimpConstant Contact

    WordPressHootsuiteAdwordsOpenX

    Content Production

    BlenderPhotoshopIllustrator3D MaxFlash

    Management /CommunicationGoogle Apps

    ShiftplanningUnfuddleDropBoxSkype

    http://authorize.net/http://authorize.net/http://wordpress.com/http://wordpress.com/http://authorize.net/http://authorize.net/
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    HOW WE WORK

    Sano Agency provides dedicated resources who areknowledgeable and 100% focused on your product.Staff are generally assigned exclusively to one brand.

    We utilize Agile Project Management to providemaximum flexibility and responsiveness as we defineand work against your backlog and priorities.

    All contracts are month-to-month and based on our

    simplified, high-value pricing structure.

    While teams may be custom-built to match yourunique needs, we find that customers generally fallinto one of three requirements, listed at right.

    All billing is hourly with transparent reportingprovided in realtime. Rates are shown at right.

    Small Team .5FTE

    Executive $75/hr 2hrs/wk $150/wk

    Manager $50/hr 5hrs/wk $250/wk

    Staff $25/hr 20hrs/wk $500/wk

    eekly Cost $900

    Medium T am 2FTE

    Executive $75/hr 5hrs/wk $375/wk

    Manager $50/hr 10hrs/wk $500/wk

    Staff $25/hr 60hrs/wk $1,500/wk

    eekly Cost $2,375

    Large Team 5FTE

    Executive $75/hr 10hrs/wk $750/wk

    Manager $50/hr 20hrs/wk $1,000/wk

    Staff $25/hr 120hrs/wk $3,000/wk

    eekly Cost $4,750

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    GET STARTED

    [email protected]

    (M):310.359.0379(F):928.395.0379

    SanoAgencyDoylestown,PAwww.sanoagency.com

    What does Sano mean?

    Sanoists believe that simplicity, efficiency, and authenticitymake business and life better.

    http://www.sanoagency.com/http://www.sanoagency.com/