Welcome to the World of Sanketik

VAS based Services

Agenda

21 About Us

Our Service Offerings

Contact Us43 Our Product Offerings

About Us1

IntroductionAn evolving digital society offers numerous opportunities for people allaround the world. It is a new way of life that offers freedom tocommunicate, shop, bank, travel, entertain and work—anytime,anywhere- fulfilling many a demand of daily lives and impacting them.

At Sanketik, we understand this new age and its ever growing demand formobile connectivity, identity, banking, transportation & e-governanceboth from client and end-customer perspective. That’s why we areworking diligently to provide ideal solutions to smart industry bybringing innovations to product material, technical, logistics & deliveryof smart devices, enabling them to reach market quickly while offeringdifferentiation and profitability with improved services while drivingdown costs.

Our VisionTo provide services that offer ease of use,privacy and superior security management forthe client and end- customer

Our MissionTo leverage process expertise to attainleadership position in standardized smartdevices fulfillment services in the world

Our Service Offerings2

MOBILEVAS

Mobile VAS is a new world focusing on network systems that are harder tobuild but have unimaginable possibilities. These services have been speciallyestablished for the global market. Its focus is on network based VAS services.

These are the products that relate to call management – filtering/screening,forwarding, auto reply, voice mails, etc. Network VAS involves core network

elements (switches, SMS gateways, IN prepaid, billing, etc).

Value Added Services

• Text

• USSD

• Voice

• WAP

Text Based ServicesRST wishes to offer innovative and usefulPay per Use and Subscription basedText based services to telecom subscribersin India and across the globe coveringfollowing genres:

Contests Infotainment Utility Chat on Toll Free M-Commerce Location Based Services

USSD Based Services

RST wishes to provide Interactive and Menudriven Value added services to telecomsubscribers through its state of the art USSDbased solutions covering the following genres:

Dating Portal Classifieds Personalized Horoscope Deals on Mobile Regional Portals (Circle- wise)

Voice Based ServicesRST wishes to offer interactive, easy to useand understand, voice based services withlocal flavor in terms of content and languageto telecom subscribers in India and acrossthe globe covering following genres:

Live Astrology Live Aarti Voice Chat Contests Infotainment Utility Live Consultancy

WAP Based ServicesRST wishes to offer Rich content on mobile totelecom subscribers in India and acrossthe globe through its WAP based offeringscovering following categories:

Wallpapers Animations Videos Games Full Tracks Ringtones

Our Product Offerings3

Multimedia Video Ring-back TonesKey Product Offerings:

• On 2G network, the MVRBT will use a TMSC / GMSC framework to route to the BTS.

• On 3G network, the MVRBT will route itself through an MSC / MGW Server onto RNC's and nodes.

The usual IPS features include ISUP / BICC signaling access EItrunk access, IP bearer access includes Video play, DTMFreceiving, audio recording, and access over IVR and IVVR.

Mobile VAS platform offers an integrated VAS systemPlatform Structure based on the idea of soft switches • Integrated Signaling Platform (IPS) • Integrated Media Platform • Signaling Monitor Platform

The “3G Eye”The 3G Eye is future ready security device with un-parallelsurveillance and monitoring solution. The 3G Eye providessecurity applications for home & office environments,hospitals, schools, colleges, banks and other installationswhich require high-end remote surveillance, reckon andmonitoring of subjects both internal and external.

Key Product Offerings

• Support USB connection with 2-way conversation via 3G video call

• Remote monitoring-1.3 Megapixel multi-angle camera (PTZ Rotation)

• High-quality IR night vision, built-in 12V Li-battery (the device can work without AC power as well)

• Option of SD Card recording and Wireless alarm feature

SMS to VOICE & SMS to LANDLINE• Terminate regular SMS messages as

voice calls on fixed & mobile phones

• Allow less educated and rural people to get SMS messages as calls after the text is converted to speech

• Send Celebrity Voice Messages, Text a Song, Personal Greetings and more

• Allow Text/Voice SMS replies or conferencing of parties

• Convert lost SMS to revenue generating messages/calls

2. SMSC decides based on destination: - Mobile phone: send SMS - illiterate person’s number: send to RST - Landline phone: send to RST

1. User Sends MO SMS to any phone

6. Optional: Delivery status reported back to /user

4. Message delivered to recipient's landline phone

3. Message delivered to RST via SMPP

5. User can reply using Text/Voice or Conferencing

SMS to VOICE

Conference Call • A conference call is a telephone call in which the calling party wishes to have more than one called party listen in to the audio portion of the call. The conference calls may be designed to allow the called party to participate during the call, or the call may be set up so that the called party merely listens into the call and cannot speak.

• Companies commonly use a specialized service provider who maintains the conference bridge, or who provides the phone numbers and PIN codes that

participants dial to access the meeting or conference call.

• Through Sanketik Conference Call Service, you can have your own Cost Effective and Efficient In-house Conference Call setup with a very Simple and User Friendly User Interface for scheduling conference calls.

Using the Service for Call Conference

Participants receive Conference Call details on SMS

Sample Message: Conference Number: 011-XYZXYZ.

Conference Date & Time: 7th December, 4 PM- 4.30 PM

Call Recording and MIS Reports are available

through an Online Panel

All the participants dial 011-XYZXYZ at 4 PM. A prompt gets played and

call patching is done amongst all the callers.

Scheduling Conference CallsAdmin User logs into

the Online Panel

No. of Participants Wise Mobile Number Group Wise

Admin Enters Number of Participants

Admin Uploads the Mobile Number Database of Group

Admin enters Date and Time of Conference Call

Application pushes details of Conference Call to all the Participants Mobile Number

through SMS

Click to Call or Web Connect

Click-to-call, also known as click-to-talk, click-to-chat and click-to-text, is a form of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call, Voice-over-Internet-Protocol (VoIP), or text.

Click to talk requests are most commonly made on websites but can also be initiated by hyperlinks placed in email, blogs, wikis, flash animations or video, and other Internet-based object or user interfaces.

Service Flow of Click to Call / Web Connect

Service Architecture for Click to Call or Web Connect

OUTLOOK WORD EXCEL INTERNETEXPLORER

FIREFOX

CLICK TO CALLDLL

CONFIG DATA

NETWORK

Source Phone Destination PhoneRST Web-dialer Server

Missed Call

1. User receives a Missed Call from a 10 Digit Mobile Number

2. User initiates a Call Back to the same number3. The Call gets disconnected without maturing4. User receives a USSD Flash Message in

Response with the Promotional Text5. User replies back with a Key Input to activate

the service

International Operator MSC

VOIPLumata

Application

User receives MISSED CALL from 9210XYZXYZ

VOIP

Indian Operator MSC

User Receives a Missed CallLumata Application generates a Call to

User’s Mobile Number

The call is routed through an International Operator MSC

over VOIP in order to pass Mobile Number as CLI through Safe Route

Lumata Application gives a ring on User’s Mobile Number and

disconnects the call before it matures

Call Forwarded to Indian Operator through VOIP

1

2

4

3

5

MSC

User initiates a Call Back to 9210XYZXYZ which in fact is a Voice Long Code

Lumata Server

Missed Call User Calls Back

LumataApplication

Call Disconnects

Lumata Voice Long Code Application disconnects the

Call before it matures

6

7

8

9

USSD Response to User on Missed Call

LumataUSSD API

Loop Mobile USSD Gateway

Content pushed to User’s MSISDN in the form of USSD

Response USSD Content forwarded by Lumata’s Platform

to Lumata’s USSD API

10

11

12

User Receives USSD Message

Virtual Front OfficeRST VFO (Virtual Front Office) Service is your virtual front office hosted securely in cloud telephony environment.

VFO Service connects you with your customers 24 x 7. Greet the callers with a personalised welcome message, manage call extensions, leave a voicemail, manage call logs and recording in real-time.

VFO Service provides, among many other things, a way for an external caller to be directed to an extension or department served by a PBX system without using Direct Inward Dialling or without switchboard attendant assistance.

Virtual Front Office FlowCaller dials a Landline or Mobile Number

Caller Dials the desired extension number

Call forwarded and patched with desired Mobile or Landline Number of

Concerned Department/Personnel

Welcome Prompt

Application asks the caller to either dial the desired extension number or proceed to the IVR Menu

IVR Menu- Press 1for Sales, Press 2 for Customer Care

Caller presses the desired Key

Benefits of Virtual Front Office• Saves Front Office Space, Manpower and Infrastructure Costs• Connects you to your customers 24x7 even when you are not in

office. No leads lost!• Makes it possible to attend Multiple Calls at a time. No Busy Lines.• Manages your official calls in a professional and consistent manner

through Professional Automated Prompts• Can be made LIVE on both a Mobile Number or a Landline Number• Call Recording Feature and Voice Mail Features available• Full Track of the process and MIS available at all times through

Online GUI

Managed Services for Operator and Enterprise

• Out Bound Dialing “OBD” Platform

• Un Structured Supplementary Data “USSD” Platform

• Short Messaging Service Center “SMSC” Platform

• Content Management System “CMS” for WAP/ Text along with Short Code Management Platform

ERP With Mobile Solutions Distributions • ERP software for Corporates with geographically distributed branch

offices, warehouses, Outlets, & Franchisees.• Stock status of each branch/warehouse can now be seen in Real-

time on a single screen without stepping out of the office – All this is enabled through Centralized Server/Database design.

• Owing LOW BANDWIDTH consumption of this ERP software, it can easily be implemented even in remote areas where bandwidth is scarce .

• Extensive Reporting on every aspect of the Distribution can be obtained in Real-time .

• Loaded With Mobile SMS and IVR Calling Features.

Health Care• ERP software (Q-Healer) for Multi-Speciality Hospitals

with presence in multiple locations; all possible departments and equipment linkage with the software so that manual errors in data entry can be eliminated

• Q-Healer integrates HealthCare options, Inventory and Accounts all on ONE platform, eliminating the need to invest/maintain multiple software's

•   Integration with Bar Code/RFID/Bio-metric equipment• Bar code usage for material, specimen & patient Id.• Template based reporting for clinical reports & discharge

summary• Smart card for patient record & access rights• With SMS Alerts and Mobile IVR Features

Education• ERP software for multi-disciplinary Institutions with

possibly multiple branches

• Integrates Academics and Accounts, eliminating the need for multiple software's

• Centralized server/databases enables extensive reporting of ALL units on a single screen

• SMS and Mobile IVR Features

Retailing• ERP software for Retail Chains with multiple Outlets at various

locations• Capability to Integrate routine operations of

Outlets/Factories/Franchisees/Head Office by use of a Central server/database

• All Outlets can even operate through a USB modem (low bandwidth consumption !)

• SMS and Mobile IVR Features

Contact Us4

Contact Us

Sanketik Telnet Private Limited Corporate Office: 3rd Floor, A-43, Sector 7, Noida, UP, India.Mobile +91 99100-54197Website: www.sanketikindia.com

Email: vijay@sanketik.net

Thank You For

Your Valuable Time