San Francisco Tech Council Milestone Event July 20, 2016

How The SF Tech Council Got Started

• Concern about the digital divide for seniors & adults with disabilities

• 2014: With DAAS seed money, Community Living Campaign hires consultant Ned Schaub to initiate a planning process• 80 community leaders interviewed • Planning meetings begin at the Dutch

Consulate

• February 2015: Founding meeting held

• April 2016: Ongoing funding approved

We Talked To Lots Of PeopleSan Francisco Tech Council

Development

Stakeholder and Expert Interviews Findings Report

October, 2014

Read the full Report at www.sftechcouncil.org in the

About Us Section

How Was San Francisco Doing?Only 13.5% of Participants felt that San Francisco is doing well at getting Seniors, Adults with Disabilities, and Low-income Households connected online.

Chart: How Well Participants Believe San Francisco To Be Doing At Getting Seniors, Adults With Disabilities, And Low-income Households Connected Online (Scale of 1 to 5, with 1 being “Not Well,” and 5 being “Very Well.”)

1: Not Well1.25% (1)

2: Not That Well17.5% (14)

Uncertain33.75% (27)

3: Neutral33.75% (27)

4: Well13.75% (11)

Would Collaboration Be A Good Idea?

92% of Participants stated that cross-sector collaboration would be a good way to to get more Seniors, Adults with Disabilities, and Low-Income Households online.

Chart: Degree To Which Participants Believe That A Cross-Sector Collaboration Is a Great Idea Or Not, Toward Getting More Seniors, Adults With Disabilities, And Low-Income Households Online (Scale of 1-5, with 1 being “Not A Good Idea” and 5 being “A Great Idea”)

2: Not A Good Idea

2.5% (2)

4: A Good Idea16.25% (13)

Uncertain5.0% (4)

5: A Great Idea75.2% (58)

3: Neutral3.75% (3)

SF Tech Council Mission

The SF Tech Council advances digital inclusion for older adults and people with disabilities so all can participate in the City's connected community.

SF Tech Council Vision

We envision a near future where digital access provides opportunities for all San Franciscans.

SF Tech Council Vision

We encourage technological innovation that benefits everyone, especially our most vulnerable populations.

SF Tech Council Vision

We believe the city’s long tradition of social justice, combined with its exceptional entrepreneurship and technological innovation, will encourage participation in a vibrant community and recognize its inter-dependency.

SF Tech Council Vision

We seek digital fluency that will provide the essential tools to adapt to technological change, so that all can remain informed and empowered to incorporate future resources towards a high quality of life.

Founding Meeting – February 2015

SF Tech Council Co-Chairs

• Anne Hinton – Former Executive Director, Department of Aging and Adult Services

• David Lindeman – Director, Center for Information Technology Research in the Interest of Society (CITRIS) and Center for Technology and Aging (CTA)

• Scott Mauvais – Director, Technology & Civic Innovation, Microsoft

SF Tech Council Steering Committee

• Co-Chairs Anne Hinton, David Lindeman, Scott Mauvais

• Marie Jobling, Community Living Campaign

• Shireen McSpadden, Department of Aging and Adult Services

• Thijs Boekhoeff, Health Innovation Transfer

• Al Leveckis, Health Innovation Transfer

• Jeremy Wallenberg, Ground Floor Public Affairs; SF.CITI

• Susan Poor, SF Tech Council Consultant

SF Tech Council Membership• Members – 24 members from the

Mayor’s office, City departments, nonprofits, tech companies, businesses, academia, philanthropy, and health care.

• Supporters – 80+ individuals from around the Bay Area who serve as expert advisors and workgroup members, attend Council meetings, receive Council information, and are part of the Council’s “brain trust”

SF Tech Council Members• Scott Adams, Comcast• Amy Andersen, Philips• Thijs Boekhoeff, Healthcare Innovation Transfer• Anni Chung, Self-Help for the Elderly• Carla Johnson, Mayor’s Office on Disability• Miguel Gamiño, Department of Technology• Kami Griffiths, Community Technology Network• Luis Herrera/Michael Lambert, SF Public Library• Anne Hinton, Former Executive Director, DAAS• Jim Illig, Kaiser Permanente • Marie Jobling, Community Living Campaign• Dave Knego, Curry Senior Center

• Jessie Lorenz/Erin Lauridsen, SF ILRC• Ann Lazarus, Metta Fund• David Lindeman, CITRIS/CTA• Laura Mason, May & Stanley Smith Charitable Trust• Scott Mauvais, Microsoft• Shireen McSpadden, DAAS• Thea Nilsson, Microsoft• Taryn Palumbo, Chamber of Commerce• McCrae Parker, ZeroDivide• Cathy Spensley, Felton Institute• Jeremy Wallenberg, Ground Floor Public Affairs,

SF.CITI

Monthly Presentations Promote Collaboration

• Highlights of a Delegation Visit to Learn about Multistakeholder Collaboration in the Netherlands

• Lyft Non-Emergency Medical Transportation Service

• Kaiser Innovation Consultancy and Learning Network

• Technology Enhancements and Broadband Options in San Francisco

• BART Accessibility Improvements

• CITRIS Overview and Initiatives

Access & LearningIncrease digital access and literacy in healthcare, access to city services, employment and the many other ways San Francisco residents depend on technology in their day-to-day lives

Interesting Access & Learning Presentations

• The importance of having technology access at home

• Digital literacy and training as the foundation for successful use of health care technologies

• Design, implementation and evaluation of pilot projects that explore health care technology initiatives for safety net populations

• The power of individual stories from seniors and people with disabilities to demonstrate “why connectivity matters”

• Understanding the accessibility gaps and intersections between publicly funded and for profit technology/communication services

Projects & MetricsInspire, mentor and evaluate technology projects addressing specific issues in San Francisco, develop metrics for the Tech Council and help plan and evaluate its initiatives.

SF Tech Council Projects To Date• Year 1: Grants and Member Support for 5 Projects:

• Open Channel – Resident Emergency Network• Project Senior Vitality – Tenderloin Expansion• The History Project – Digital Time Capsule • ZeroDivide – Food Security• Walk San Francisco – Safe Streets for Seniors

• Underway in Year 2: Multistakeholder Projects• Initiatives bringing together SF Tech Council member businesses, nonprofits,

academics, and government agencies to understand and help address technology needs at Bayview Senior Services and Curry Senior Center.

Open Channel• Use simple technology that comes to life in an emergency

• Gives residents and first responders a way to communicate

• Meetings with key informants proceeding positively

• Tech Council members facilitate connection to the City’s mesh network, Sigfox

• Hardware prototype & user interface under development

• Funding – proposal in the pipeline for AARP grant

• Media – Comcast Newsmaker interview

Resident Emergency Network

Project Senior Vitality• Project builds on experience of earlier pilot introducing

seniors to tablets and health tracking devices as a way to manage health and social connections

• Next round of participants recruited and discussions with Comcast and other Tech Council members to help support access and learning

• Training curriculum and evaluation tools evolving

• Funding – additional funding awarded by DAAS

• Media – Brief update on project included in Central City Extra February 2016 issue

Tenderloin Expansion

The History Project• The History Project is a new digital storytelling platform where

individuals can create interactive narratives about their lives, families, neighborhoods.

• THP hosted several “train the trainer” multi-part sessions

• Relationship with Tech Council members who provide tech training grow, including CTN, Self-Help for the Elderly and CLC

• Curriculum targeting seniors evolving to include more thought and discussion before hands-on work and more sharing and celebration

• Funding – additional local funding from DAAS and major development funds to expand national reach

• Media – Comcast Newsmaker interview & SF Tech Council mention recent press release

Digital Storytelling Project

Zero Divide • Pilot project is working with community groups to design and implement an application

to expand access to local food resources in the hands of trained local ambassadors.

• Individual community design meetings with seniors, caregivers and services providers in April 2016 in the OMI neighborhood using IDEO model.

• Funding – exploring possible funding with Dignity Health Funding and Vodaphone America Foundation

Increasing Food Security through Technology

Walk San Francisco Pilot project uses community planning including technology to create a “photo-voice project” Hope to build skills of providers and seniors in how to use technology to advocate for change

• Partnership with Mercy Housing and Openhouse, with computer training and translation support from Community Living Campaign

Safe Streets for Seniors

• Presentation to the MTA Board

• Funding – additional funding awarded from SF Department of Public Health

• Media – Comcast Newsmaker interview

New Projects In The WorksCurry Senior Vitality, Tenderloin & Dr. Davis Senior Community, Bayview

• Who: Multi-stakeholder teams of SF Tech Council members and supporters, Curry and Dr. Davis Center participants and staff

• What: Use state-of-the-art research and design tools to advance innovations that can improve organizational operations and participants’ lives

• When: Summer & Fall 2016

• Where: Curry Senior Center and Dr. Davis Senior Community sites

• Why: To apply the Tech Council’s diverse expertise to local, “real world” scenarios

SF Tech Council Meetings• SF Tech Council

• 3rd Wednesday of each month, 4:00-6:00 p.m., Dutch Consulate, 120 Kearny St. Wine and cheese reception from 6:00-7:00 p.m.*

• Access & Learning Workgroup• 1st Thursday of each month, 1:00-2:30 p.m., • Felton Institute, 711 Van Ness Ave., Suite 550*

• Project & Metrics Workgroup • Varied schedule• Microsoft, 555 California St.*

* Contact Tech Council Consultant Susan Poor if you are interested in receiving meeting announcements and notes; susan@susanpoor.com

Check Out Our Website!

Stay up to date with upcoming events, resources, and morewww.sftechcouncil.org info@sftechcouncil.org

What’s Next?• Expand the Council’s role in San Francisco as a multidisciplinary

catalyst, connector, and innovative “brain trust” to help identify and solve technology challenges in the City.

• Advocate for technology at home, to achieve universal connectivity and wifi for all City residents in their own homes.

• Increase the number of organizations and people engaged in the Tech Council.

• Develop additional multi-stakeholder strategic relationships to extend the reach of the Tech Council.

• Plan and implement projects at Bayview Senior Services and Curry Senior Center.

• Pursue funding from a wide range of sources.

Get Involved!• Attend Tech Council meetings

• Join a workgroup

• Suggest new members, speakers, ideas, connections, strategic relationships

• Offer your expertise in pursuing funding and other resources

• Help collect individual stories of technology experiences and challenges

• Advocate technology at home for all city residents

• Contact: Susan Poor, Tech Council Consultant, susan@susanpoor.com