San Diego Metropolitan Transit System (MTS)

Safety Management Systems

Rail SMS Gap Analysis and Public Transportation Agency Safety Plan

David Bagley, Rail System Safety ManagerLarry Engleman and Linda Davis, HDR Safety and Security Managers

December 6, 2017

Metropolitan Transit SystemSan Diego Trolley, Inc. Rail System

• 53.5 miles of light rail– Blue Line– Orange Line– Green Line– Silver Line

• 40 million rail passengers annually

• Mid-Coast Corridor Transit Project, currently under construction, will add 11-miles and 9-stations to the system

• Parts of the rail system run parallel to freight and commuter rail

MTS Rail System

MTS Safety Management System Goals: Can Employees Answer These Questions?

• What are our most serious safety concerns?

• How do we know this?

• What are we doing about it?

• Is what we are doing working?

• How do we know what we are doing is working?

MTS Rail Gap Analysis

SMS Rail Gap Analysis Methodology• Used an independent party to perform the gap analysis

• Researched FTA and APTA safety requirements and relevant documents

• Conducted agency and State Safety Oversight personnel interviews

• Reviewed MTS System Safety Program Plan

• Reviewed MTS safety information– Safety policies and procedures

– Safety reporting systems

– Safety committees

– Safety performance indicators

– Internal and external safety communications

SMS Rail Gap Analysis Methodology (cont’d)

• Performed SMS Rail Gap Analysis– Reviewed FTA SMS presentations

– Reviewed relevant FTA documentation – i.e. WMATA SMS Gap Analysis• WMATA SMS Gap Analysis geared to much larger

transit agency

• Used main SMS headings to drive MTS methodology

• Developed draft SMS Rail Gap Analysis Report

• Reviewed and incorporated MTS comments

• Developed final SMS Rail Gap Analysis Report

FTA and APTA SMS Safety Documentation

• FTA

–Public Transportation Safety Program (49 USC Section 5329)- must include a National Transportation Safety Plan

• Public Transportation Safety Program requires SMS as the foundation of FTA safety program

• Includes Public Transportation Agency Safety Plan

• APTA

– SMS Manual: Public Passenger Transportation Systems

– Rail Transit SMS Implementation Guide

Interview Questions: All Levels of Agency Staff

• Is safety included in your performance evaluation?

• Have you read the MTS System Safety Program Plan?

• How does safety impact your job?

• What safety information do you receive?

• What is working well?

• What needs improvement?

• Do you know who the Rail Accountable Executive is?

Notable Interview Quotes• We pride ourselves on safety

• Safety is inherent in everything we do

• If we are safe, I am doing my job

• Safety has to start from the top down

• Everything is about safety

• People feel empowered to take responsibility

• Everyone tends to be focused on safety

• Safety affects my job 100%

• Before you start a job, everything has to be safe

• Management is constantly reviewing how we can do improvements

• People understand that it is their responsibility to take care of safety issues

San Diego Metropolitan Transit SystemSafety Management Policy Statement

Rev. 2-2014

• Signed by MTS Chief Executive Officer and MTS Board Chair on October 19, 2017

• Establishes management of safety as MTS’s highest priority

• Transit delivery activities take place under a balanced allocation of organizational resources to achieve highest level of safety performance

• Every MTS policy shall be guided by and every employee shall perform their duties in furtherance of safety goals (which are listed in the policy statement)

New Hire Rail Safety Orientation

Over 200 New Employees have received this training in FY 2017

Emergency Braking Log

MTS Intranet

Employee Accessible Computers

Hazard Reporting / Communication

Employee Safety Information Screens

Hazard / Near Miss Reporting

Safety Committee

See Something,Say Something!

Office of Emergency Services

Emergency Responder TrainingSWAT Tubular Assault/ Sniper Exercises:

– La Mesa SWAT

– San Diego Police SWAT

– San Diego Sherriff SWAT

– National City SWAT

– FBI/Navy Explosive Ordnance Disposal

June 16, 2017 June 20, 2017

SDPD SWAT Drill

SWAT Training/Exercises

Tactical Assault on a trolley

ADA Community OutreachOn-Site Training

Teaching the San Diego Center for the Blind about safety on the MTS system

Student Train Operator learns to assist patrons using lift

Community Outreach

MTS Annual Bike Drive

• Rail Safety:“Look, Listen, Live”

• Bike and Helmet Safety

Data Collection:Safety Enhancements Results

• Databases enable analytics on:

– Emergency Brake Applications

• Decreased by 7%

– Accidents

• 35% Overall Decrease

• 66% Reduction at downtown intersections

Downtown Safety Enhancements

• MTS has installed traffic delineators and signs throughout Center City

Downtown Safety Enhancements

After

C Street / Park Boulevard

Annual Safety Awards

Rail SMS Gap Analysis Results• Results categorized by 4 SMS components:

– Safety Management Policy – Safety Risk Management – Safety Assurance – Safety Promotion

• Discussed with MTS top management• MTS top management fully supports safety as the #1

priority• Overall, MTS Rail personnel are aware of their safety

responsibilities• Hazard program generally works well• MTS safety communications work throughout all levels of

the organization

Public Transportation Agency Safety Plan

MTS Rail Public Transportation Agency Safety Plan (PTASP)

• Written to follow Safety Management System principles

• Follows FTA, APTA Guidelines and California Public Utilities Commission (CPUC) General Orders

– FTA MAP-21

– APTA Rail Transit SMS Implementation Guide

– APTA Rail Transit SMS Manual: Public Passenger Transportation Systems

– CPUC General Order 164-D

• When FTA Public Transportation Agency Safety Plan rule becomes final, this Plan will replace the MTS SSPP

MTS PTASP Table of Contents (1 of 4)

• Safety Management Policy– Policy Statement

– Safety Accountabilities and Responsibilities• System Description

• Organizational Structure

– Integration with Public Safety and Emergency Management• Exercises and Drills

• Internal Emergency Training

• Emergency Responder Familiarization

• Fire Protection

– SMS Documentation and Records

MTS PTASP Table of Contents (2 of 4)

• Safety Risk Management

– Hazard Identification and Analysis

– Safety Risk Evaluation and Mitigation

• Safety Assurance

– Safety Performance Measurement and Monitoring

• Safety Data Acquisition and Analysis

• Accident/Incident Notification, Investigation and Reporting

• Infrastructure Maintenance and Inspection

• Vehicle Maintenance, Inspection and Repair

MTS PTASP Table of Contents (3 of 4)

• Safety Assurance (cont’d)

– Safety Performance Measurement and Monitoring

• Safety Data Acquisition and Analysis

• Accident/Incident Notification, Investigation and Reporting

• Infrastructure Maintenance and Inspection

• Vehicle Maintenance, Inspection and Repair

– Management of Change

• Configuration Management

• Safety and Security Certification Process

MTS PTASP Table of Contents (4 of 4)• Safety Assurance (cont’d)

– Continuous Improvement• Safety Assessment• Safety Culture Assessment

• Safety Promotion– Safety Communication

• Workplace Safety Programs• Procurement• Hazardous Materials Program• Public Safety Programs

– Competencies and Training• Rules and Procedures Review• Training and Certification Programs• Regulatory Compliance