Sample resume — chronological Quinn R. Bowen · PDF fileQuinn R. Bowen ... Key member of...

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Quinn R. Bowen qbowen @aol.com

789 Shelley Drive • Appleton, WI 54999 • 920.555.1506 • www.linkedin.com/quinnbowen

SUMMARY

Sales and Marketing Executive with proven analytical, managerial and leadership abilities in industrial products and service organizations. Exceptional accomplishments in marketing, field sales management, strategic planning and price/cost management. Key member of management teams that directed two business unit turnarounds.

EXPERIENCE

READING RAILROAD, Appleton, Wisconsin 1999-20__ A short line railroad with combined annual revenues of $45 million. Parent Company: John Henry Corp.

Vice President Sales Reported directly to the company President. Responsible for sales management, railcar management (second largest cost component), strategic planning, government affairs, and cargo claim management prevention. Oversaw six direct-report managers and a budget of $9.5 million.

� Served on senior management team, revising, creating and implementing sales procedures that increased profits over 100% in two years.

� Improved operating ratios to less than 80% for each railroad. � Restructured field sales program including implementation of sales forecasting, development of promotional

activities, establishment of sales and product training programs and expansion of sales force, resulting in a 25% growth in business.

� Led team that developed new transit/interchange schedules, which improved service levels by 9%, and initiated quarterly transit/operating quality reviews.

� Researched and analyzed market; promoted double-stack concept that resulted in the establishment of first Wisconsin-based double-stack intermodal hub, generating over 25 containers per day.

BLOUNT, INC., Green Bay, Wisconsin 1985-1999 North America’s largest truckload motor carrier with annual sales in excess of $1 billion.

Vice President Marketing - Van Division (1998-1999) Reported to the President. Accountable for market development and growth strategies for a $500 million division. Evaluated division improvement programs and staff performance. Directed eight managers and managed a budget of $5 million.

� Secured Canadian operating authority, identified potential customers; developed border crossing procedures and vehicle base-plating program that generated over 30,000 truckloads of Canadian freight in first year.

� Developed and implemented, with external advertising agency, merchandising theme for “Starserv,” industry’s first satellite dispatch-tracking program.

Vice President Sales/Marketing - Independent Contractor Group (1990-1998)

Reported to the Group President. Developed, implemented and directed sales and marketing programs for five regional van motor carriers and one bulk chemical motor carrier. Directed a staff of 25 and managed a budget of $2 million.

� Grew volume from $60 million to $150 million in two years. � Integrated five separate sales/marketing organizations into one national program; achieved 30% productivity gain. � Developed and implemented nationwide advertising program that recruited over 1,000 independent contractors

during period of industry-wide driver shortage.

Sample resume — chronological


Quinn R. Bowen

Director Market Planning – Corporate (1988-1990)

Led market research and planning activities that supported a response to motor carrier deregulation.

Manager Market Planning - Blount Transport (1985-1988)

Managed market planning and sales support functions. Identified new markets that increased sales from $25 million to $150 million.

MILITARY

U.S. Navy, Commissioned Line Officer 1980-1984

EDUCATION

University of Wisconsin, Madison, Wisconsin M.B.A. in Marketing

St. Norbert College, De Pere, Wisconsin B.S. in Biology

TRAINING/SKILLS

Attended numerous executive development seminars Microsoft Word, Excel, Access, PowerPoint, Project

SAP – Business resource planning software Adobe PhotoShop – graphics editing program


Jane R. Smith jsmith @aol.com

25100 Albany Road • Cincinnati, OH 45201 • 513.668.1753 • www.linkedin.com/janesmith

MARKETING & PRODUCTION MANAGEMENT Marketing and Product Management Executive with deep experience in marketing, strategy, product management, product development and general management. Highly proficient in nurturing relationships with customers and vendors to reduce costs and ensure on-time delivery. Proven track record of developing and implementing successful financial plans that yield profitable results. Have successfully supervised and motivated staff at all levels. Product Management: Over 15 years of leading successful product management and product development teams,

driving improvements to existing products/services, as well as developing and implementing new business opportunities. Includes complex and confrontational issues between regulators, retail customers, wholesale customers and the needs of the business.

Leadership: Demonstrated ability to translate company mission and strategy into the goals and tactics

of the organization to ensure a focus on accomplishing the desired results. Work closely with the team and customers (both internal and external) in order to evaluate performance, and to change structure as appropriate for the needs of the business.

Process Improvement: Always strive to improve work being done in the organization to create solutions for

increased efficiency. Continually evaluate the organizations’ skills and work performance to identify and implement improvements.

Communication : Strong ability to quickly understand complex issues and identify the priorities. Focus on

the key points that can be clearly communicated to all levels of management.

PROFESSIONAL EXPERIENCE

ABC COMPANY, Inc., Cincinnati, Ohio 2008-20__

ABC Company engages in the manufacturing, integration and support of Internet Protocol (IP) based, end-to-end

networking, and telecommunications solutions worldwide.

Director, International Services Product Management

Led all marketing and product management for the services business, including updating the services portfolio, development of the websites, costing and pricing services, and addressing customer contract issues. Managed 46 people providing a wide range of services functions including maintenance, logistics, network operations center (NOC) monitoring, technical training and marketing.

• Developed and implemented significant reductions through efficiencies and outsourcing, resulting in a 63% decrease of headcount.

• Exceeded revenue plan by over 75% for 2009.

• Reviewed the International Services portfolio, including competitive alternatives, and developed costs and prices to drive increased margins. Exceeded all targets by more than15%.



Jane R. Smith Page 2

JANE SMITH CONSULTING, Chicago, Illinois 2005-2008 Provided consulting services to large enterprise business customers and medium and large telecommunications carriers. Independent Consultant - Enterprise Businesses

Created and drove request for proposals for their national and global telecommunications services, including coordinating all requests, developing requirements, writing RFP documents, evaluating responses, vendor decisions, formulating and implementing negotiation strategies.

• Developed and implemented a disciplined financial management process, including the development of new ongoing reports, vendor management and process improvements.

• Saved a Fortune 500 company $1.3M, amounting to 25% of telecommunications costs, by drafting and implementing an effective request for proposal.

Independent Consultant - Telecommunications Carriers Established and executed auditing program including analyzing vendor agreements, managing expenses, providing revenue assurance, coordinating disputes, and resolving issues with vendors.

• Cost savings and revenue recovered ranged from 8% to 20%.

XYC CORPORATION, Libertyville, Illinois 2002-2004 XYC Corporation offers technologies, products and services for mobile communications worldwide. Director, Product Operations

Supervised the development and launch of cellular phone handsets, including development of special features, release

strategy formulation, test and approval plan with customer; implemented the launch of the product.

• Spearheaded the initial launch of cellular phones with camera and instant messaging capabilities.

• Consistently exceeded financial objectives, achieving $750M in sales revenues in 2004, up 15% from projected revenues of $620M.

• Improved on-time delivery by 50-60%.

CONNECTED NETWORKS, INC., Glenview, Illinois 2000-2001

Connected Networks provided small- to medium-sized businesses with secure, high-speed private networks and other

connectivity, and application solutions via access technologies such as Digital Subscriber Line (DSL).

Director, ILEC Management Reported to the President of the Midwest Region. Served as primary contact with network service vendors, conducting negotiations, process improvements, and cost reductions.

• Increased service performance through internal initiatives, including both process and cost improvements.

• Improved all aspects of the relationship with primary network services vendors, resulting in improved vendor performance. These resulted in a decrease in provider failures - from 79% to less than 30% in 6 months.

123 TELECOMMUNICATIONS INC., Cincinnati, Ohio 1990-2000

123 Telecommunications Inc., one of the world’s largest communications companies, provided a wide array of local

phone, data and video services in the Midwest region to more than 13 million customers.


Jane R. Smith Page 3

Director, Resale Product Marketing, Information Industry Services (1997-2000)

Supervised a staff in the formulation and implementation of strategies for resale and transport products to meet the needs

of nine diverse wholesale segments, ensuring compliance in a highly sensitive regulatory environment. Selected as a

member of the executive strategy team to develop a three-year strategic direction for the business unit.

• Served as a member of the123 Telecommunications Inc./HJK Global merger integration team to design the new organization.

• Generated over $900M in annual revenue; each product family exceeded objectives by between 5 to 35% annually.

• Honored with Presidents’ Award for five consecutive years; award was given to select top performers in organization.

Director, Market Management / Business Planning, Long Distance Industry Services (1994-1997) Led customer-focused changes and improvements to products and services managed in other business units within 123 Telecommunications Inc. This required a thorough understanding of the issues from a retail and wholesale perspective, and developing/implementing a strategy that resulted in improved financial results for all of 123 Telecommunications Inc. Drove the development of a three-year business unit strategy and formulated marketing plans for all transport products. Instituted learning tools to increase employees’ understanding of the business.

• Successfully developed a network optimization program to institute growth, win-backs, and commitments.

• Improved knowledge and understanding of the business across the business unit utilizing activities such as war games.

• Exceeded revenue objectives by 15-20% annually. Senior Product Manager, Transport Services, Long Distance Industry Services (1994) Formulated and implemented all marketing strategies for transport services across retail and wholesale markets, addressing major conflicts in order to maximize the overall target of $870M.

• Member of team that addressed FCC Price Cap Improvement, increasing revenues by $70M per year.

• Improved broadband services installation intervals from 75% missed to less than 5% missed within three months by instituting effective process improvements.

• Exceeded overall revenue target by 20%. Manager, Interconnection / Industry Liaison (1990-1994) Managed new Interconnection Services, including balancing the relationship between 123 Telecommunications Inc. (both the retail and wholesale business units) and wholesale customers within the regulatory environment.

• Introduced the first Collocation/Interconnection services within 123 Telecommunications Inc. Led 75-member team (direct and indirect reports) in the development and implementation of strategies balancing corporate requirements, customer needs and regulatory requirements.

EDUCATION

Loyola University, Chicago, Illinois

Masters of Business Administration, Finance

University of Notre Dame, South Bend, Indiana

Bachelor of Science, Electrical Engineering


John T. Laser [email protected]

5336 Winnemac Ct • Chicago, Illinois 60640 • 312.555.1234 • linkedin.com/in/johnlaser

PROFILE Executive Administrative Assistant and marketing professional with 15+ years of experience providing direct support to senior management and multiple staff in a corporate environment. Experienced in the daily operations of a busy office. Excel in meeting and exceeding deadlines, handling confidential matters, meeting/event planning, trade show management, and interaction with all levels of management, vendors and clients. Proficient in Word, Excel, PowerPoint, Outlook and Visio. Additional skills include Salesforce.com, Concur, ACT! and ProSpace Space Planning.


ABC BRANDS CORPORATION, Riverview, Illinois 2005-20__ One of the world’s largest suppliers of branded office products, marketed in over 100 countries across the globe; publicly-held with $1.6 billion in sales, employing approximately 5000 people worldwide.

Marketing Specialist – Merchandising/Marketing Services (20xx) Facilitated and tracked merchandising initiatives, created planogram renderings using planogram software, coordinated sales collateral mailings, proofread sales collateral, assisted with product mockups in graphics department and performed product catalog reviews.

• Resolved product sample order delay for display vendor shipment test. After distribution center (DC) did not ship the entire product as ordered, worked with DC customer service manager to resolve problem and had remaining products shipped to display vendor on time.

• Identified, gathered and assessed emerging trends, practices and concepts relating to merchandising and category management within and outside office products industry. This led to development of a consumer insights database library to be used as a tool for channel marketing managers and director level managers.

Executive Assistant to the President of US Marketing (2007-2008)

Executive Assistant to the President of Storage & Organization (2005-2007) Reported to President, US Marketing and President of Storage & Organization. Provided support to the President, 7 direct reports and department staff of up to 50 people. Managed all aspects of the President’s office including calendar management; domestic and international travel arrangements; meeting and event planning; preparation of presentations and various reports; purchasing of office supplies/product samples and coordination of cubicle space/equipment for new hires.

• Coordinated various departmental functions both on-site and off-site. Reserved meeting facilities and collaborated with catering services representatives of banquet facilities.

• Demonstrated leadership as move coordinator by efficiently overseeing staff’s moving needs. Coordinated new-hire and internal transfers. Ordered moving supplies and directed staff adherence to move schedule.

• Tracked attendance for entire department, consolidating and accurately reporting information to Corporate HR.

• Managed and led 2009 Bindery Product Launch Kit marketing project. Collaborated with Channel Manager for Independent/Wholesaler Reps, Brand Manager for Wilson Jones Products, marketing department and Website Manager. Gathered product information, created lists, scheduled follow-up meetings and ensured all electronic materials were placed on the website in the ACCO Resource Center.



John T. Laser Page 2

XYZ TECHNOLOGY CORPORATION, Gurnee, Illinois 1998-2005

A privately held company founded in 1979 that has become one of the largest and most diverse laser processing facilities

in the world.

Executive Administrative Assistant

Reported to the President/CEO and Director of Sales & Marketing. Managed all administrative aspects of the office including travel arrangements, calendar management, preparation for Board of Directors meetings, coordination of internal and offsite sales meetings. Also responsible for trade show management and for Salesforce.com database maintenance for the Sales & Marketing department. Interacted with executives, employees, and sales representatives.

• Demonstrated leadership by coordinating annual Sales Meetings including sales manuals, travel arrangements, hotels, venue, catering and activities.

• Provided training and support to sales reps for the Salesforce.com database; processed incoming sales leads and distributed them to the appropriate sales representative.

• Managed approximately 15-20 trade shows annually including booth space, hotels, travel, shipment of booth and samples.

• Maintained non-disclosure agreements and corporate resolutions for Stockholder and Board of Director Meetings.

ABC AUTOMATION INC., Kenosha, Wisconsin 1994-1998

A small privately held company that manufactured custom automated machinery.

Executive Secretary/Office Manager Reported to President/Owner. Responsible for daily operations of the business including Accounts Payable & Receivable, payroll, purchasing, inventory, preparation of various reports and machine documentation. Interacted with executives, employees, vendors and customers.

• Prepared month-end and year-end accounting reports for company accountant; consistently balanced books on a monthly basis.

• Assisted in supervising two facility moves.

EDUCATION

National-Louis University MS Management, 2007

National-Louis University BS Business Management, 2005

ADDITIONAL TRAINING, EDUCATION, CERTIFICATIONS

Principles of Marketing Class, College of Lake County, 2007 Notary Public for the State of Illinois, Lake County


George R. Patton [email protected]

123 Railway Drive • Los Angeles, CA 90001 • 213.432.5564

SUMMARY

President/CEO/Group Executive with 15 years P&L management experience. Expertise in building top-performing consumer packaged goods and foodservice companies with extensive background in brand/channel marketing and “business-to-business” companies. Strong leader and visionary who develops high-performance management teams and workforces to create profitable organizations. As President of $700 million company, achieved record sales over four years. As President of $1.5 billion group, achieved double-digit growth in profits. As President of $500 million company, successfully integrated seven different companies reducing costs by $32 million. As President of $600 million company, successfully integrated six independent operating companies into one company generating savings of $15 million while achieving 12% compound annual growth rate (CAGR) in the core business. Board of Directors experience in food industry since 2003.


WHOLESOME FOODS, Bolingbrook, Illinois 2007 - Present

Family-owned food processing company specializing in cooked, portion-controlled meats with sales of $500 million, 1500 employees, three processing plants and a global distribution center. Chief Operating Officer Total P&L responsibility for this $500 million food processing company. Additionally, responsible for developing the strategic direction of this family-owned enterprise. Heavily involved in all aspects of sales and operations; acted as the singular contact point with our bank syndicate. Total staff responsibility for nine senior officers. Report to the President and owner.

• Developed strategic plan to grow company by $200 million in sales in three years (starting in 2007) and grow earnings (EBITDA) from $19 million to $45 million within same time frame.

• Instituted continuous improvement process that has identified $15 million plus in cost savings.

• Directed a focused “Go-To-Market” strategy designed to penetrate existing customer base, utilizing current production capabilities.

• Company realized a 15% growth over the past 12 month period; company sales were flat for the previous four years.

• Realized cost savings of $3.5 million during 2007. JOE SMITH MANAGEMENT LLC, Vail, Colorado 2003 - 2007 Family-owned investment company with holdings in diverse industries in the United States, Canada and the United Kingdom President & CEO, Kane Natural Foods, Sunny, Colorado Total P&L responsibilities for a $600 million natural and organic marketer of proteins. Direct reports: President of the Meat Group, President of the Chicken Group, President of the Prepared Foods Group, President of the Foodservice Group, Vice President of Finance and CFO, Vice President of Marketing, Vice President of Administration, Vice President of Quality and Food Safety. Responsible for 10 facilities, consisting of 2,000 union and non-union employees. Reported to the Board of Directors of Kane Natural Foods.

• Consolidated five existing meat brands into one brand strategy under the Kane banner.



George R. Patton Page 2

• Integrated six independently run operating companies into one operating unit. Developed strategic plan for restructuring of the business and aligning organization for growth.

• Achieved 12% CAGR in core business by developing channel strategies and partnering with key customers.

• Introduced Continuous Improvement concept throughout the organization, identifying and executing savings of $15 million.

• Oversaw the merger of Sunshine and Queens Delight into the new company – NH Natural Foods (now known as Kane Natural Foods).

OMNI STRATEGIES LLC, Chicago, Illinois 2002 - 2003 Independent Consultant Led projects for various clients including Quaker Oats, Steak-Umm, and NH Natural Foods. Projects involved marketing; business development; mergers and acquisitions; partnerships and alliances – affecting every phase of the development process for profitable growth.

• While working with the equity group who owned Steak-Umm Corporation, was asked to be a board member.

• Retained by Booth Creek to evaluate their “go to market” strategy prior to being offered the presidency of NH Natural foods.

CAMELOT CORPORATION, Milan, Italy 2001 - 2002

An $8 billion international consumer products company President & CEO, Camelot N.A. Bakery Group, Chicago Illinois Total P&L responsibility for a $500 million independent operating company of Camelot. Direct reports included six senior vice-presidents including Finance & CFO, Marketing, Sales, Private Label, Human Resources, and Supply Chain. Responsible for eight bakery facilities consisting of a total of 3,800 employees, both union and non-union. Reported to Chairman & CEO of Camelot North America.

• Integrated seven newly acquired companies with over 10 brands into one strategic business unit. Formulated strategic plan for brand consolidation and restructuring of the business and growth.

• Identified and executed initiatives that were on track to achieve $32 million in cost savings.

• Directed the re-launch of the Archway Brand with product improvements, new packaging and new advertising. BREADMAKER CORPORATION, Chicago, Illinois 1993 - 2000

A $20 billion consumer products company Corporate Vice-President and President & CEO, Breadmaker Branded Foods (1997 - 2000) Total P&L responsibility for this $1.5 billion group of three operating companies. Direct reports were President & COO, Refrigerated Foods; President & COO, Frozen Foods; President & COO, Fresh Foods; Senior Vice-President of Finance & CFO; Senior Vice-President Supply Chain; Senior Vice-President R&D; Senior Vice-President Human Resources. Responsible for two meat-processing plants and seven bakery facilities consisting of a total of 5,500 employees. Reported to Senior Vice-President, Breadmaker Corporation and CEO, Foods Worldwide.

• Grew the Breadmaker Brand 20% CAGR.

• Achieved 12% CAGR in profit across portfolio to include private label as well as branded products.

• Grew shares in all major categories including frozen baked goods, fresh bagels, premium breads, processed deli meats, and cheeses.

• Directed the entry into three new categories – fresh breads, handheld meals, and processed cheeses.

• Led successful strategy and execution for acquisition of two companies that brought new expertise for entry into new category.

• Successfully sold a non-strategic business unit.


George R. Patton Page 3 President & CEO, Breadmaker Refrigerated Foods, Zeeland, Michigan (1993 - 1997) Total P&L responsibility for a $700 million independent operating company of Breadmaker. Direct reports were Vice-President of Consumer Package Goods, Vice-President Deli, Vice-President Foodservice, Vice-President Manufacturing, Vice-President CFO, Vice-President Human Resources and Vice-President Research & Development. Heavily involved in the operations side of the business. Reported to CEO of Breadmaker Meat Group.

• Successfully entered the Breadmaker Brand into the meat category, including both deli and foodservice segments.

• Captured the number two position in the deli segment over a two-plus year period.

• Achieved four years of record sales, averaging 6% growth and profits of nearly 9%.

• Built team into low-cost producer and marketer, saving approximately $10 million in cost of goods.

Vice-President Foodservice, Breadmaker Refrigerated Foods, Zeeland, Michigan (1988 - 1993)

EDUCATION

Northern Illinois University

MBA, Marketing, Deans List

University of Illinois at Champaign

BS, Marketing, Deans List

PROFESSIONAL AFFILIATIONS

Board Member - ABC Corporation – Board of Directors – 2004 - 2006 Board Member - Kane Natural Foods – 2003 - present


Mary Jones, PMP, CPIM [email protected]

123 Virginia Street • Alexandria, VA 22301 • 703.456.7890 • www.linkedin.com/maryjones

SUMMARY

Information Services Leader with global enterprise resource planning (ERP), supply chain systems and infrastructure project management experiences in food, consumer goods and automotive industries. Proven expertise in optimization of procure-to-pay, order-to-cash and plan-to-produce processes. Skilled in systems/process integration with warehousing and transportation, radio frequency bar-code, electronic data interchange (EDI), data warehouse, portals and web systems. Emphasize strategic and tactical value, six-sigma trained industrial engineers and continuous improvement.

• SAP/ERP implementation/upgrade/consolidation • Logistics systems implementations

• Portfolio, program & project management • System development life cycle

• Supply chain business process optimization • Business analysis & change management

SYSTEMS EXPERIENCE

ERP: SAP APO PP MM QM PM SD FI CO, QAD’s MFG/PRO (Distribution/Manufacturing), JD Edwards Supply Chain/Business Intelligence: Matrix PLM, Manugistics, Red Prairie, Logility, Cognos, SAP BI Integration: SAP XI, Informatica ETL, Sterling Gentran EDI, SharePoint, MS Office, MS Project


ABC AMERICA INC., Alexandria, VA 2007 20__

Multi-location subsidiary of a global food manufacturing organization.

Project Manager – Business Process Support Managed multiple projects with virtual teams to support a global SAP/Matrix-enabled business transformation.

• Enabled savings by alignment of supply chain and manufacturing processes with a European template.

• Supported scope changes with training, analysis/testing of security roles, reports, interfaces & forms.

• Improved cash flow visibility with systems design/deployment to support decentralized purchasing.

• Managed and provided SAP systems (MM SD PP PM QM) support, with external service providers.

• Improved product life cycle, planning, payroll, production & financial reporting processes; and consolidated multiple applications onto a single environment, with effective project/portfolio management.

PREMIER CHOCOLATE, Chicago, IL 2005 - 2007

Specialty food manufacturer serving US and Canadian markets.

Information Services Manager Revitalized IT systems and supported growth with budgets up to $2 million, and with staff of four in a lean culture.

• Integrated acquisition & plant consolidation into SAP (SD MM PP FI CO) on schedule and under budget by leading cross-functional & outsourced teams under parallel timelines.

• Streamlined supply chain processes with program to integrate customers/warehouses via EDI.

• Stabilized information services with a SAP database upgrade and improvements to infra-structure, BASIS administration, help-desk, SAP bolt-on applications, change management process & staffing.



Mary Jones, PMP, CPIM Page 2

JOY FOODS, Schaumburg, IL 2004 - 2005

Logistics Solutions group of the packaged and frozen foods manufacturer.

Project Manager

Executed simultaneous cutover of logistics solutions across multiple locations, with nearly 200 team members.

• Enabled SAP conversion with plans/simulations to cutover 10+ warehouse/transportation systems.

XYZ CORP., Lake Forest, IL 2001 - 2004

Tenneco spin-off serving food service, consumer, building, medical packaging sectors in North America & Europe.

Project Lead

Executed program to consolidate European ERP and transportation management systems. Managed cross-functional projects to integrate data warehouse/web solutions with SAP.

• Recognized savings over $1 million by leading teams across five countries to consolidate ERP instances and implement Manugistics transportation system. Centralized procurement, distribution and transportation processes, including supporting data conversion, configuration, development, testing and training.

• Saved over $300M/year with projects to develop transportation performance metrics, integrate sales analysis and web-based rebate claims systems with SAP; used waterfall/iterative methodologies.

• Facilitated savings through low cost alternatives with project initiation of a CRM promotion system, process and data analysis, Request for Quote (RFQ) and evaluation of twelve suppliers, on an aggressive schedule.

• Identified Project Management Office (PMO) process improvements via stakeholder assessments to support reduction in staff.

MODERN MANUFACTURING COMPANY, Racine, WI 1996 - 2001

Global Tier One automotive and truck heating/cooling systems supplier.

Systems Project Leader Executed ERP rollout and upgrade, as Senior Systems Implementer, EDI Analyst & Systems Project Lead.

• Managed a two year program to launch ERP (QAD Mfg/Pro & SAP-FI), EDI, RF bar-code, automated storage/retrieval warehousing systems at a green field, site; completed on schedule and within budget.

• Minimized risks with a business case for supplier EDI, contract negotiations, application of lean manufacturing concepts and supply chain process design for just-in-sequence shipments.

• Optimized plan-to-produce processes and reduced inventory, by managing a supplier EDI roll-out.

• Ensured compliance with key customer mandates by ERP integration and rapid deployment of EDI.

• Achieved savings with server consolidation & deployment of ERP upgrade on schedule/budget. JUMP JACK, INC., (d.b.a. JJ ENTERTAINMENT), Council Bluffs, IA 1992 - 1996

Multi-location manufacturer of bingo equipment and gaming systems, serving U.S. and Canadian markets.

Business Systems Analyst Led ERP implementation at corporate location and supported a merger and an acquisition. Supervised local IT infrastructure support personnel.

Analyst positions in Purchasing and Materials Management 1988 - 1991

EDUCATION, CERTIFICATIONS & AFFILIATIONS

MS Industrial Engineering (Thesis: Forecasting Technique Selection), Louisiana State Univ., Baton Rouge BS Industrial Engineering, University of Madras, India

CPIM Certification, APICS, Association for Operations Management PMP Certification, Director of Volunteers & Mentor, PMI, Project Management Institute


S A R A M . S A L I N A S

1 1 1 N E W B U R G H A V E N U E , R E G I O N S , S O U T H C A R O L I N A 2 9 3 3 6

( 5 5 5 ) 4 4 4 - 4 4 4 4 [ H ] | ( 5 5 5 ) 4 4 4 - 2 2 2 2 [ C ] | sa r a sa l i n a s@ n o t r e a l . c o m

S U M M A R Y

Database Systems Professional with full life cycle experience across major DBMS/OS platforms. Established track record of developing and managing global teams of up to 16 DBAs, supporting business critical applications in high availability environments, including 24/7 production support. Served as a DB2 z/os DBA on AAA production systems. Handled project management and technical level tasks towards procuring and deploying Netezza Twin-Fin Database Appliances in support of multi tera-byte warehouse applications.

P R I M A R Y S K I L L S

Database Architecture Project Management Social Networking Database Design Team Building Database Migrations/Upgrades Database Security and Auditing Establishing Best Practices Database Change Control

T E C H N I C A L S K I L L S

OS: z/os, UNIX/Linux, Windows.

Software: DB2, Netezza, Oracle, SQL Server, Sybase, UDB, IBI, OBI, Jive/Clearspace, SharePoint 2003/2007, DBArtisan, ERSTudio, Embarcadero Performance Center, Informatica, Control-M, Platinum, CA-IDMS, CA-7, SyncSort, JCL, TSO, MS Office, MS Project, HP OpenView.

Languages: DDL/DML/DCL, Cobol, SQL-Plus, PL/SQL, NzSQL, Shell.

E X P E R I E N C E ACME, INC, Boston, MA 2005-20__

Director, Data Engineering • Managed eight to 16-person global SQL Server Database Support team providing development and 24/7

support across all Fidelity BUs. Promoted and expanded Shared Coop database clustered environment supporting 80-100 applications while reducing costs significantly due to hardware consolidation and reduction in Enterprise License cost (2008-2010).

• Managed six to 12 person global Database Development Team providing Stored Procedure and development services for multiple business units on both Sybase and Oracle Platforms (2006-2008).

Individual Contributor and PM • Provided DB2 z/OS DBA support for CSTAMP, Custody, CARP, and Invest1 Applications. Database

Design and Administrative tasks and Application Support. 24/7 on call support. • PM and Technical support role on implementing Netezza Twin-Fin Appliances. Involved in Appliance

Procurement, POC, Shared Support Model with Vendor, Infrastructure Integration working with multiple Business Units.

• Created and administered the Acme Spaces Internal Social Networking sites for Data Engineering and Distributed Hosting organizations. Educated staff and promoted communications via Spaces.

• Designed and administered SharePoint 2007 sites for Data Engineering Staff. Roll out to global staff of 130 users.

Sample resume – chronological


S A R A M . S A L I N A S P a g e 2

AMAZING SOFTWARE, Santa Fe, NM 2003-2005

Manager Database Architecture, Development and Support Managed a team of four to seven DBAs, supporting the full Data life cycle for all databases at the firm. Technology was primarily Oracle on HP_UX but also included IMS, DB2 z/OS, and SQL Server.

• Led Database management and architecture tasks for a major six-year development project (e-SUITE™) to migrate all policy systems from mainframe, Unix, and Windows-based solutions to a single Enterprise System on Oracle/HP_UX.

• Expanded an operational DBA team into a full life cycle organization, including data modeling, database architecture, and database design.

• Evaluated, purchased, and implemented a database monitoring solution (Embarcadero Performance Center).

• Evaluated and purchased an Enterprise Data Modeling Solution (ERSTudio), including a shared repository.

• Introduced Oracle database fail over utilizing HP’s MC/Service Guard.

• Managed the Database Department Budget, which included all Oracle licensing. Negotiated a major purchase in 2004 (16 CPUs) for the e-SUITE™ effort.

DATABASE ARCHITECTURE, INC., Livingston, AL 1992-2002

Director, Senior Database Manager (1998-2002) Managed up to eight DBAs performing database design, implementation, support, and performance tuning for Sybase and Oracle on UNIX and Windows. Included many high availability mission critical applications with replication and DR requirements. Conducted performance reviews and managed training plans and budget. • Matrix managed a one-year project to merge three support teams, including 22 DBAs across three

database technologies (Sybase, Oracle, and UDB) covering over 50 supported applications onto a single support infrastructure and tool set.

• Managed six-month effort to convert three integrated Sybase applications to Oracle utilizing the Oracle Migration Workbench.

• Managed 18-month effort to train six Sybase DBAs in Oracle while maintaining production stability on over 30 applications across both technologies (60% Sybase, 40% Oracle). Resulted in improved morale and productivity.

DBA and Project Lead (1992-1998) Oracle database architecture, design, and development on large systems. Mainframe DBA on IDMS and DB2. Helped established DB2 Standards and procedures. • Lead DBA and Designer on a two-year project to convert multiple legacy customer databases from the

mainframe to a single integrated client server Oracle database (8M customers; 300 GB) utilizing Oracle Parallel Server.

• Lead DBA on a four-year multi-phase project for the 401(k) system conversion from VSAM to DB2. This involved database design, data migration, implementation, and ongoing maintenance and 24/7 support on an 800 GB database.

EDUCATION Bachelor of Science, Computer Science UNIVERSITY OF SOUTH CAROLINA, Columbia, SC


Jillian Peterson [email protected]

8 Franklin Lane • Clarendon Hills, IL 60514 • Home # 630-325-4567 • Cell # 630-470-9447

www.linkedin.com/in/jillianpeterson (if applicable)

PROFILE

Recent College Graduate with a degree in Communications focused on obtaining an entry-level position in a communications, marketing or sales related role with a company, advertising agency, public relations firm, or in the broadcasting or sports marketing industries. Exceptional communications, interpersonal and relationship development skills. Additionally, educated and experienced in market research, technical and creative writing, presentation development and stand-up delivery to small and large groups. Key areas of strength include:

EDUCATION

Southern Methodist University, Dallas, TX B.A. Communications, 2009

LEADERSHIP AND EXTRACURRICULAR ACTIVITIES

Alpha Delta Sorority 2005-2009 - Participated in annual events held throughout campus, including pep rallies, Student Government drives, and philanthropy events.

Greek Sing Chair - Provided overall leadership for sorority’s entry into annual song and dance competition. Recruited, assigned and monitored leadership positions; choreographed routines; organized music; received President’s Choice award for dance routine.

Greek Sing Participant - Assisted in choreography and participated in sorority’s entry.

New Member Educator (Social Director) - Organized social activities with fraternities; taught sorority history to new members; coordinated weekly meetings as well as new member initiation.

EXPERIENCE

THE TONIGHT SHOW WITH JAY LENO, New York, New York May – August 2008

Late night television show produced for NBC Universal.

Intern Worked with show staff on wide range of projects, including:

• Researched background information on guests to assist writers and segment producers

• Served as assistant to executive producer

• Categorized and organized show’s video library

• Assisted talent coordinator with scheduling and other guest-related arrangements

• Assisted control room with all aspects of producing four shows per week

LIONS PARK POOL, Clarendon Hills, Illinois Summer 2002 - 2007

Lifeguard

Head lifeguard duties, including:

• Led in-service training for new lifeguards

• Coordinated weekly in-service training for CPR and spinal-cord injuries

• Coordinated weekly swim meets

• Worked with new management to organize new schedule of events and training

Sample resume — chronological – recent college grad


MICHELLE STREET, CPA 9501 Any Street

Chicago, IL 60600 312-555-0000

[email protected]

SUMMARY

Senior Marketing and Business Management Professional with a proven record of identifying and assessing business opportunities and delivering high value solutions. Background includes marketing, business development, strategic planning, and financial management. A creative thinker who can bring an innovative approach to difficult business issues. An energetic and enthusiastic leader with a reputation for developing strong partner relationships and interfacing with every level of organizations.

SELECTED ACCOMPLISHMENTS

MARKETING AND SALES

• Created an in-depth analysis of a major therapeutic category and developed the proper launch positioning and resources that supported the product being licensed to launch in the US. The 2002 revenues for this product exceeded $400 million.

• Developed the analysis and negotiated the proposal that led to a $50 million strategic alliance agreement between the company and an outside pharmaceutical company.

• Integrated promotions planning tools into the market planning process which provided high visibility of costs and maximized promotion spending ROI.

• Proposed and led the development of the revenue planning tool that increased sales force and finance team productivity 65% while increasing revenue forecasting accuracy, then organized and managed the consultant team that implemented the project. Received the 2002 Award for Excellence for this effort.

• Refocused the Internet promotion spending, improving communication to target audiences and saving $700,000 annually.

• Reengineered the promotions analysis process and vendor relationships, cutting the speed of analysis turnaround from four weeks to one week while reducing analysis costs by 70%.

STRATEGIC PLANNING

• Created and produced the company’s first comprehensive global strategic plan by reengineering the process, standardizing the formats and reports, and leading the reviews with senior management and the executive board.

• Provided the financial leadership on the multi-functional strategic team for the division’s major product line. The team projects achieved annual cost reduction savings exceeding $3 million.

• Developed the strategic project model that was adopted by all commercial teams in the $1.5 billion Hospital Care Division, and streamlined investment decision making.

Sample resume — functional


MICHELLE STREET, CPA Page 2

MANAGEMENT

• Converted a group of financial technicians into a high-performance global resource by setting high expectations for the department, training them in sophisticated new skills, and coaching each one on communication and presentation techniques.

• Directed external consultant teams in developing actionable analyses on market and competitive developments by negotiating consulting agreements and managing vendor relationships.

• Led negotiations for data acquisition, licensing agreements, joint ventures, and organizational restructuring that enabled the launch of a restructured U.S. commercial organization.

FINANCE

• Researched, analyzed and presented all P&L and balance sheet forecasts in clear concise form, projecting changes in revenue, operating income, debt levels, cash position, interest payments, and compensation calculations associated with acquisitions.

• Developed and produced highly analytical commercial sales and profit forecasts for the $100 million electronic drug delivery product line.

• Researched, analyzed and created financial pricing and P&L proposals for all the major hospital buying group contracts.


BIG SERVICE FIRM, Chicagoland, IL 2002 – 2004

Director, Finance, US Commercial Operations ACME MARKETING COMPANY, Chicagoland, IL 1999 – 2002

Director, Global Business Analysis

BIG DRUG COMPANY, Chicagoland, IL 1990 – 1999

Manager, Competitive Analysis and Forecasting (1998 – 1999) Associate Manager, Micromarketing, Medical Products Marketing (1996-1997) Early Management Positions (1988-1995)

EDUCATION, CREDENTIALS AND AFFILIATIONS

J. L. Kellogg Graduate School of Management, Northwestern University, Evanston, IL Master of Management degree, with distinction,

University of Illinois, Champaign, IL

Bachelor of Science degree in finance, with honors

Certified Public Accountant, IL

Member, American Marketing Association, Current Board Member of the Chicago Chapter Member, Illinois CPA Society and the American Institute of CPA’s


JACK WILSON 414.555.7736

1748 Crestview Drive, Milwaukee, WI, 53203 [email protected]

INFORMATION TECHNOLOGY MANAGEMENT

Information Technology Manager with progressive experience in business and management in fast-paced information technology organization, supported by hands-on experience in information systems in medium-sized IT enterprise. Dynamic, results-oriented individual with strong leadership, organizational and communication skills. Particular strengths in:

• Strategic technology planning

• Managing large staffs of systems professionals

• Managing large-scale projects

• Controlling multimillion-dollar budgets

• Network and desktop facilities

• Operations of critical systems

• Establishing systems-development and service contracts

FUNCTIONAL SKILLS Management:

• Managed staff of 14 in functional areas including:

− Technical Services: Provided strategic technology planning, defined and implemented security standards, implemented, configured and maintained all host and server infrastructure.

− PC Desktop Support: Supported all desktop services, established all desktop image standards, asset management and service levels.

− Operations: Managed 24/7 systems support, systems backup, monitoring facilities, performance management and Help Desk services.

− Production Support: Supported change management, scheduled tests and production applications processing.

− Network Services: Oversaw all network planning, deployment, service and ongoing MACS for province-wide IP network with up to 800 PCs.

− Contractor Services: Contracted specialized consulting services to meet specific project or workload demands. Managed services, tracked results and approved invoices.

Contracting of Information Systems Services:

• Established contracts for information systems services. Scoped requirements, established business case, issued RFP, analyzed responses and recommended or selected successful vendor. Established service levels, managed contracts on ongoing basis.

• As part of Outsourcing Project team, established outsourcing business case, prepared RFP documentation for relevant areas and analyzed vendor responses.

Benchmarking of Information Systems Services:

• As part of Benchmark Project team, analyzed and priced information services functions for comparison with other corporations in similar industries. Defined and priced information services by function within the “Compass Benchmark” standards. Analyzed results and determined where areas or function needed to be improved or adjusted.

Sample resume – functional


JACK WILSON Page 2

Strategic Technology Planning:

• Established and maintained Technology Plan incorporating innovations and changing business requirements. Integrated Technology Plan with the Application, Information and Business Process architectures.

SAP Implementation Project and Ongoing Sustainment:

• As technology lead for the corporate-wide SAP Project Team, established technology platform and related infrastructure to develop and implement SAP R3 in medium-sized installation. Managed SAP technical BASIS team during development, implementation and during ongoing sustainment phases.

Information Systems Organizational Management:

• Established and managed organizational units for efficiency and effectiveness, defined required functions for services, established staffing levels and budgets. Determined measurement metrics, staff career development, education and training plans, and performance reviews.

Budget Management:

• Established departmental, operational budgets of approximately $3 million. Tracked and reported actual and outlook to plan. Established and managed project infrastructure capital budgets.

Project Management:

• Established medium and large projects; devised work programs to meet specific business goals, including upgrades of 800 PC network and implementation of new, corporate-wide, electronic mail system.

• Used various project management and software development methodologies to organize and manage large-scale projects, web systems development and business-to-business services.

• Established corporate web services to provide standard information web page serving and extranet linkage to “back end” information systems using appropriate security controls.

EMPLOYMENT HISTORY

WISCONSIN AND SOUTHERN RAILROAD, Milwaukee, WI

Regional railroad that currently operates throughout south central Wisconsin and northern Illinois. Information Technology Services department has staff of approximately 20 systems professionals who develop and maintain applications and computing infrastructure utilizing over 100 servers with 800 PCs and a region-wide network.

Manager Software and Network Support 1996 - Present Supervisor, Technical Services 1991 - 1995

EDUCATION

Milwaukee Area Technical College, Milwaukee, WI Electronics Technician Diploma,1991

TRAINING

Completed in-house courses for project management and supervisory skills. Maintained project management and systems development skills while engaged in

large systems projects often directed by outside consulting firms.


Zoe McTeague [email protected]

1234 S. Main St. • Riverview, Illinois 60546 • 815.999.1234 • linkedin.com/in/zoemcteague

HUMAN RESOURCE MANAGEMENT

Human resources manager specializing in employee benefits. Strong communicator at all levels of an organization. Self motivated professional who is recognized for technical ability, employee relations, cost savings, and working well with others. Positive attitude and strong work ethic with skills in the following:

• Benefits Management • Employee and Manager Training

• Employee Relations • Policy Development

• HRIS Systems Implementation • Workers’ Compensation

• PeopleSoft • Written and Verbal Communication

• Government Compliance • MS Word / Excel


JENSEN BRANDS CORPORATION, Riverview, IL 1992 to 20__ $1.6 billion global branded office products supplier operating in 100+countries with 8000 employees.

Benefits and Human Resources Manager (2002 to 2009) Managed annual renewal process for all major and ancillary benefit offerings; oversaw all vendors and service providers; led employee communication efforts; managed audits; provided input into budgeting on costs; managed employee relations; and directed workers’ compensation and unemployment matters.

Benefits

• Completed the vendor selection process and the subsequent outsourcing of employee benefits management and administration, delivered on-line benefits information and enrollment to employees, and reduced benefits-related inquiries to HR.

• Worked with insurance carrier and broker increasing employee choice in benefit plans.

• Managed the conversion of the 401k plan to a new vendor. Worked with committee and outside consultants in the RFP process and oversaw all associated communication efforts.

• Experienced with many types of benefits funding, including self-insuring and minimum premium.

• Oversaw filing of all life and long-term disability claims. Employee Relations

• Adept in corporate policy development and implementation and regulatory compliance.

• Tracked policies ensuring compliance with all applicable state and federal laws. Counseled management on employee performance issues.

• Worked closely with legal counsel regarding employment matters.

Sample resume – combination


Zoe McTeague Page 2

Workers’ Compensation

• Saved $50,000 in workers' compensation premiums on fully-insured policy.

• Managed all claims for self-insured and fully-insured programs, including lost-time and contested claims.

• Partnered with legal counsel ensuring proper management of claims in litigation.

• Passed an annual audit on the premium billing accuracy of the insurance policy. Managed relationship with third-party administrator and insurance carrier.

HRIS

• Proficient user of PeopleSoft HRIS applications and report writing tools.

• Managed HRIS conversion.

• Coordinated upgrades with IT staff. Human Resources Manager (1998 to 2002) Counseled field managers on employee disciplinary actions; responded to all unemployment compensation claims; and administered employee benefits.

• Assisted Senior HR Manager in conducting open enrollment process, including employee communications and training.

• Managed unemployment and workers’ compensation accounts.

• Member of HR team that combined corporate policies, procedures and HR functions following merger.

• Trained supervisors in the proper administration of company policies. Human Resources Generalist (1995 to 1998) Assisted Recruiter with applicant screening and preliminary interviews; worked on benefits enrollment and invoicing process; processed life and long-term disability claims; and supported portfolio of field and corporate managers in many areas of HR. Human Resources Assistant/Specialist (1992 to 1995) Gained exposure to many HR functions and began to learn HR decision-making processes; worked with Recruiter and Benefits Specialist / Manager, handling a wide variety of administrative and support functions such as pre-employment screening and benefits enrollment.

EDUCATION and CERTIFICATION

BA – English - University of Illinois, Urbana Champaign IL 1992 Certified Employee Benefits Specialist (CEBS), Current

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