Sample Questions SAP CR100
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Transcript of Sample Questions SAP CR100
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UNIT 1 : Introduction
Question Which of the following can not be accomplish through only SAP CRM 7.0
A*. Posting to GL accounts. B Pricing C * DeliveryD Billing
Question Which of the following are part of SAP CRM 7.0 ?
A. WEB UIB. INTERACTION CENTREC. MOBILE SALESD. E-COMMERCEE.* All of th obove
Question WEB UI was available from which version of SAP CRM for sales, service & marketing operation ?
A. 5.0B 3.0C.4.0D.*6.0
Question L-SHAPE screen of the web ui consits of
A.* Header Area & Navigation areaB. Work Area & Header AreaC. Navigation Area & Work area. D. None of the Above.
Question New Business partner categories can be created in CRM ?
A. True B.* False
Question Business partner relationships are always time independent.
a. True
*b. False
Question An employee can be created on web ui from which of the standard roles ?
A. Salespro
B. *Servicepro
C. Marketingpro
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Question: Product type can be configured as :
A.* Material
B Structured product
C * Warranty
D Free goods
Question: Organizational object are :
A. Org units & Sales grp
B. Service team & positions
C. BP Role & user
D.* Org units & Positions.
Question : Business role can be assigned to :
A. User
B.* Position
C.* Org unit
D. All of the above
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UNIT 2 TRANSACTIONS
Questions: Which transaction can be processed without any product item :
A. lead
B. Opportunity
C.* Task
D. Quotation
Question : Mark the one which decides the structure of the Business transaction:
A Business partner
B Assigned transaction category
C* Leading transaction category
D Item Category
Question: Which transaction category has the attributes delivery, delivery dates ?
A. Opportunity
B. Contract
C.* Sales
D. All of the above
Question: Restriction of a transaction from a particular channel is done thourgh
A. Customizing of the channels
B. * Customizing of the transaction type.
C. Depends on transaction category
D. All of the above.
Question : It is possible to download the document type from ERP to CRM ?
A. True
B* False
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Questions : Standard order (TA) consists of which of the following categories ?
A . Leading transaction category as sales & Assigned category as Activity.
B.* Leading transaction category as sales & Assigned cateegory as Sales, Activity.
C. Leading transaction cateogory as Sales & Assinged category as quotation & sales.
D. Leading transaction category as sales & Assigned category as Activity.
Question: Item categories can be downloaded from the ERP to CRM ?
TRUE
FALSE*
Question: Which of the following combination decides the determination of item category ?
A. Transaction type , Item group , Product , Item object type
B. Item group, Item usuage , Product , Leading transaction category
C Transaction type , Item group, Item usuage, Item object type
D.* Transaction type, Item category group, Item category usage & Main item category
Question 20 : Mark the correct one ?
A Transactonal history is updated while coping the transaction.
B * Tranactional History is updated while copy control.
C Header Data & Item data both are copied by default in copy control.
D * Partners can not be changed by coping a transaction.
Question 21 : For source Transaction type AG , Item Category AGN & target transaction TA , item category TAN which of the below combination is required while copying item category during copy control ?
A. AGN TAN
B. TA TAN
C. AGN + TA TAN
D. AG TA.
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E*. All of the above.
Question 21 : In which of the following transacitonal history is updated ?
A. Copying
B *Object reference profile
C * Copy Control
D All of the above.
Question 22 : Date profile can be assigned to
A Transactional type
B Item category
C * Both
Question23 : For status In Process high and lowest numer range are marked as 10 and 13 . It depicts
A.* Status with status number between 10 & 13 can be come after Inprocess status.
B In process status can come after any status between 10 & 13.
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UNIT 3
ACTIVITY MANAGEMENT
QUESTION24 : Activites can be created without adding products ?
A.* TRUE
B. FALSE
QUESTION25 : Transactional categories for activities are :
A Business activity
B. Activity
C. Task
D.* A & C
QUESTION26 : Activity journal is used for adding the products in activity :
A.* True
B False
QUESTION27 : Which of the below setting are specific to activities :
A.* Goal
B.* Categories
C. Pricing
D.* Activity reason
QUESTION28 : For sending the data from sap crm to groupware application which of the conversion is followed ?
A. BDOCS to IDOCS
*B. Bdocs to icalender
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*C. Bdocs to vcard.
D. All of the above.
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UNIT 4
PARTNER PROCESSING
QUESTION29 : Which is the mandatory partner function in Sales transaction ?
A*: Sold to party
B: Bill to Party
C: Prospect
D: All of the above
QUESTION30 : PDP consits of ?
A Partner Function
B. Access sequence
C.* Both
QUESTION31 : Partner function categories can not be created or changed ?
A.* TRUE
B. FALSE
QUESTION 32 Partner determination can take place in which of the following :
A I-BASE
B Business Transactio
C Case Management
D.* All of the above.
QUESTION 33 What could be data source for partner function in PDP
A Preceding document
B. Terriorty management
C. Org model
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D. Relationships
E*. All of the above
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UNIT 5
ACTIONS
QUESTION34 : Action profile is assigned to a
A* Transaction type
B.* Item category
C. Product
D. Business Partner.
QUESTION35 : Schedule conditions are used to :
A:* To make action available in the transaction.
B: For trigerring the action in transaction.
C: None of the above
D: All of the above
QUESTION36 : What are the processing time available in action defination :
A: Immediately
B. When save
C. Selection Report
D.* All of the above.
QUESTION37 : Which condition is checked at the time of execution of the action :
A. Schedule condition
B.* Start Condition
C. Both of these
D. None of them
QUESTION38: What are the processing type available for an action :
A: Smart forms
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B. Workflow
C. Methods
D.* All of the above.
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UNIT 6
PRICING
QUESTION39 : Customer specific formulas and requirements can not be transferred from the ERP to CRM ?
A* : True
B : False
QUESTION40 : It is mandatory to have IPC for pricing throught the SAP CRM application ?
A:* TRUE
B: FALSE
QUESTION41: Pricing procedure is determined by which of the following factors ?
A : Sales organisation
B: Distribution Channel & Division
C: Document & customer pricing procuder
D:* All of the above.
QUESTION42: Customizing download object CRM_PRC_CNDTYP is used for downloading the conditions from ERP system to CRM system.
A:* True
B: False
QUESTION43 : Maintanence group for princing is combination of :
A:* Condition type & Condition table
B: Condition table & Conditition record
C: Condition type & access sequence
D: Condition table & acess sequence
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QUESTION44 : Tax is determined in the SAP CRM through TTE ?
A*: TRUE
B. False
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UNIT 7
CRM BILLING
QUESTION45: Billing can be done in SAP CRM as well in SAP ERP ?
A*: TRUE
B: FALSE
QUESTION46 : Input processing in billing due list can be given through which of the following ?
A: Sales
B: Servie
C: Delivery
D: External data
E: All of the above.
QUESTION47 : In Biling due list individual biling can be cancelled ?
A*: True
B: False
QUESTION48 : Is it mandatory to find item category for CRM billing ?
A*: TRUE
B: FALSE
QUESTION49 : Which of the following are responsible for the creating billing documents ?
A: Sales organisation
B: Service organisation
C*: Billing units
D: All of the above.
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QUESTION50 : More than one sales org can be assign to a billing unit ?
A*: True
B: False
QUESTION51 : In billing item category which of the following are defined ?
A*: Biling type
B: Number range
C: Pricing procedure
D*: Billing block
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UNIT 8
INTRODUCTION TO CRM MIDDLEWARE
QUESTION52 : For data exchange between SAP CRM and ERP system which of the following are required ?
A:*R3 adapter on CRM
B: R3 Plug in CRM
C: Adapter on R3
D:* Plug in on R3.
QUESTION53 : SMQ1 t-code is used for :
A: Inbound queque
B*: Outbound queque
QUESTION54 : Mark the correct one :
A: QOUT scheduler transfers the data from INBOUND queque to the database.
B*: QOUT Scheduler transfers the data from OUTBOUDND queque to the Inbound queque.
C*: QIN scheduler transfer the data from the INBOUND queque to the database.
D: QIN schduler transfer the data from OUTBOUND quque to the inbound queque.
QUESTION55 : CRM_SITE* Queque is used for :
A: transferring the data to R/3
B: transferring data to mobile clients
C: transferring the data to ext.
D: transferrring the data to CRMSERVER appl.
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QUESTION56 : CSA* queque are used for :
A: data exchange with R/3
B: data exchange with mobile clients
C: data exchange with CRM server application.
D: data exchange with ext system.
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UNIT9
DATA EXCHANGE WITH ERP BACKEND
QUESTION57 : which format is compatible to the crm system ?
A. IDOC
B*.m BDOC.
C. sBOCS
QUESTION58 : Bdocs and data container used in the data transfer betweent the R/3 and CRM has same structure.
A. TRUE
B*. False.
QUESTION59 : SMOEAC tcode is used for:
A: Creating CRM as consumer in table CONSUM
B: Creating RFC connection.
C:* Creating R/3 site as RFC destination
D: All of the above
QUESTION69 : R3AM1 tcode is used fo r:
A*: Monitoring the download
B: Initail download
C: Delta download
D: All of the above.
QUESTION70 : R3AC3 tcode is used for Data transfer of :
A: Business objects
B:* Customizing objects
C: Condition objectsd
D: All of the above.
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QUESTION71 : R3AS is used for the initial loading of customizing objects:
A* :True
B: False
QUESTION72 : R3AC1 is used for which objects :
A: Condition objects
B*: Business objects
C: customizing objects
D: All of the above
QUESTION73 : R/3 Inbound adapter is used for converting the BAPIMTCS to mbdoc ?
A:* TRUE
B: FALSE
QUESTION74: (de) Activation of BTE for delta transferring of the data is done throught the T-code R3AC4.
A. * TRUE
B. FALSE
QUESTION75 : Mark the correct statement ?
A: One bdoc type is mapped with N replication objects.
B:* N replication objects are mapped with 1 publication
C: One to one mapping between publication & Subscription
D:* Multiple sites can be assigned to the subscription.
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UNIT 10
CRM Middleware Operations
QUESTION76 : SMWP is used for monitoring the CRM middleware cockpit.
A.* TRUE
B. FALSE
QUESTION77 : SMW01 is used for monitoring BDOC messages .
A. * TRUE
B. FALSE.
QUESTION78 : SMWMFLOW is used for Message flow statistics
A.* TRUE
B. FALSE
QUESTION79 : CCMS is started through which transaction code :
A: SMW01
B: SMWMFLOW
C: SMQ1
D: *RZ20.
QUESTION80 : DIMA is used for th detect and repair inconsistencies between objects across components.
A.* True
B. False
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QUESTION81 R3AR4 tcode is used for sending the request for synchronization between R/3 and CRM.
A.* True
B. False