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Where Are We Going?
Lola GilbertSmalltown State University
Distance Program Director Selection CommitteeJune 4, 2011
Existing Programs: Bachelor of Science in Business Administration degree,
College of Business College of Arts & Sciences Information Systems Department
WHERE ARE WE NOW?
Distance Program Issues: 1. Uncoordinated distance learning program with no central
leadership.2. Concerned student perspective
A. Lack of support for online students from student servicesB. Varied levels of interaction from online facultyC. Multiple learning management systems
1. Open source learning management system2. Commercially available learning management system3. Custom web pages functioning as a learning
management system
WHERE ARE WE NOW?
A successful distance learning program with a collaborative and supportive environment for both students and faculty.
VISION
ISSUE 1: UNCOORDINATED DISTANCE LEARNING PROGRAM WITH NO CENTRAL LEADERSHIP.
ISSUE 1 ALTERNATIVE: COORDINATED DISTANCE LEARNING PROGRAM WITH CENTRAL LEADERSHIP.
Leadership
Technical Support
Student Services
Instructional Design Team
CB CA&S IS
Students
Smalltown State University
Course Management
System
RESULTS WITH SITUATION• Frustrated students• Students who spend more time solving problems that should not
be their problems• Grades that are not reflective of our students’ real capabilities• Faculty who spend more time assisting students with support than
in planning and teaching their courses• Students who leave the program
ISSUE 2: CONCERNED STUDENT PERSPECTIVEA. LACK OF SUPPORT FOR ONLINE STUDENTS FROM STUDENT SERVICES
RESULTS OF SITUATION• Students frustrated because some faculty interact with them
regularly and some faculty who seldom or never have interaction with them.
• Students who are not receiving much needed feedback and guidance with their assignments.
• Faculty are frustrated because not all faculty are putting in the same amount of time into students interactions
• Students who feel they could have obtained better grades with more assistance they feel that they should be receiving for the amount that they pay.
• Students and faculty who leave the program.
ISSUE 2: CONCERNED STUDENT PERSPECTIVEB. VARIED LEVELS OF INTERACTION FROM ONLINE FACULTY
1. Open source LMS2. Commercially available LMS3. Custom web pages functioning as a LMS
ISSUE 2: CONCERNED STUDENT PERSPECTIVEC. MULTIPLE LEARNING MANAGEMENT SYSTEMS
• Organize a “Distance Education Program of the Future” team with at least the following members (Future Situation, 1):
• Program Administrator (leader)• Faculty members from the applicable programs• Instructional Designer• Student representatives from applicable programs• Information Technologies representative • Student Services representative
PROPOSAL: ISSUE ONE (1)
• Develop coordinate distance learning program with central leadership– Develop time-line for future program– Design structure– Define member roles– Develop necessary policies and procedures to administer program
including, but not limited to, faculty expectations and learner expectations.
• Investigate and select learner management system• Design, develop, and integrate modules into learning management
system• Implement technology support for faculty, support staff, and
students• Implement training program and develop training tools necessary
to adequately prepare faculty, support staff, and learners to use learning management system.
PROPOSAL: ISSUE TWO (2)
We have a collaborative distance learning program that:
supports studentsaddresses specific areas of online learning
and instructionmotivates faculty and supports facultya successful program that retains students.
AT THE END OF THE DAY…
Badge, J., Johnson, S., Mosley, A., and Cann, A. (2011). Observing emerging student networks on a microblogging service. Journal of Online Teaching, 7(1), 90-98.
Shelton, K., & Saltsman, G. (2005). An administrator's guide to
online education. Greenwich, CT: IAP-Information Age Pub.
REFERENCES