Module Code : CT056-3.5-2 REQUIREMENTS ENGINEERING

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1 TABLE OF CONTENTS

2 Introduction........................................................................................................................4

2.1 Project Background.....................................................................................................4

2.2 Current flow of operations...........................................................................................5

2.3 Project Assumptions....................................................................................................5

2.4 Problem Analysis.........................................................................................................6

2.4.1 Performance Problems.........................................................................................6

2.4.2 Information Problems...........................................................................................7

2.4.3 Economics Problems............................................................................................7

2.4.4 Control and Security Problems............................................................................8

2.4.5 Efficiency Problems.............................................................................................8

2.4.6 Service Problems..................................................................................................9

2.5 Problem Solutions.....................................................................................................10

2.6 Project Scope.............................................................................................................12

2.7 Project Aims and Objectives.....................................................................................12

3 Schedule Planning............................................................................................................13

3.1 Gantt Chart................................................................................................................13

3.2 Workload Matrix.......................................................................................................14

4 Requirements Development Processes............................................................................15

4.1 Elicitation..................................................................................................................15

4.1.1 Customers...........................................................................................................15

4.1.2 Owners...............................................................................................................16

4.1.3 Restaurants.........................................................................................................16

4.1.4 Drivers................................................................................................................17

4.1.5 Telephone Operators..........................................................................................17

4.2 Analysis.....................................................................................................................18

4.2.1 Class Diagram....................................................................................................18

4.2.2 Use Case Diagram..............................................................................................18

4.2.3 Data Flow Diagram............................................................................................23

4.3 Requirements Specification.......................................................................................27

4.3.1 Description of template items............................................................................28

4.4 Validation & Verification..........................................................................................30

4.4.1 Validation Techniques.......................................................................................30

4.4.2 Requirements Inspection and Checklist.............................................................31

5 Requirements Management..............................................................................................35

5.1 Requirements Management Planning........................................................................35

5.1.1 Requirement Identification.................................................................................35

5.1.2 Change Management Process............................................................................36

5.2 Traceability................................................................................................................37

5.3 Requirement Management Tool Support..................................................................38

6 Weekly Reports................................................................................................................39

6.1 Project Progress Report 1..........................................................................................39

6.2 Project Progress Report 2..........................................................................................40

6.3 Project Progress Report 3..........................................................................................41

6.4 Project Progress Report 4..........................................................................................42

7 References........................................................................................................................43

8 Appendix : SRS Documentation......................................................................................44