MODULE IMPLEMENTATION PLANDoc No: ACD02/01Rev. No. 4Effective Date: 02.05.11Page: 1of 1

MODULE IMPLEMENTATION PLAN

Doc No: Rev. No:Effective Date:Page: 1of 1

DETAILS OF THE MODULE

ModuleQuality Management and AssuranceCodeMPU2343

Pre-requisite ModuleNoneCode

ProgrammeDiploma in Automotive Engineering Technology

Year/SemesterYear 2 / Semester 3Session

Credit Value3.0

TOPICS

ObjectiveThis course develop learners knowledge and understanding of the principles and applications of quality management.

Synopsis:In this course learners will investigate total quality management (TQM) and develop an understanding of the key factors that underpin quality assurance (QA) techniques. The unit also introduces learners to the application of quality control (QC) techniques.

The basic principles of total quality management will include management structures and TQM techniques. Learners will also develop an understanding of the key factors, internal and external controls and cost implications that underpin quality assurance techniques.

Finally, the unit introduces the application of quality control techniques, process capability and software packages to support the processes together with ISO 9001: 2008 to ensure that the standard will be maintain at all time.

Learning Outcomes:Upon successful completion of the module, student will be able to:

1.Understand how total quality management (TQM) systems operate

2.Know the key factors of quality assurance (QA) techniques

3.Apply quality control (QC) techniques.

4.Implement ISO 9001:2008 quallity management system (QMS)

WeeksDetailsTOTAL STUDENT LEARNING TIME (SLT)

Face to FaceTotal Guided & Independent Learning

LectureTutorialPracticalOthers

1-21. TOTAL QUALITY MANAGEMENT (TQM)

1.1 Principles of TQM

1.2 Management structures

1.3 TQM techniques6

2

3-42. QUALITY ASSURANCE (QA) TECHNIQUES

2.1 Key factors

2.2 Control Purposes

2.3 Costing53

5-7QUALITY CONTROL (QC) TECHNIQUES

3.1 Quality control techniques

3.2 Process capability

3.3 Software packages5

3

8-11QUALITY CONTROL (QC) TECHNIQUES

4.1 Quality control techniques

4.2 Process capability

4.3 Software packages62

12-14

ISO 9001: 2008 QUALITY MANAGEMENT SYSTEMS

5.1 Model of a quality management system

5.2 Documentation requirements

3.3 Performance and customer satisfaction62

Subject Mapping:

Generic Skills Addressed:LO1LO2LO3LO4LO5LO6

1,4,5 1,2,4,51,2,3,4,5,61,41,2,3,4,5,61,4,5

LEARNING OUTCOME DOMAINS

1. Apply Knowledge of mathematics, science, engineering fundamentals & engineering specialisation to well-defined practical & practices.

2. Troubleshoot automotive technical problems.

3. Apply appropriate techniques, resources and tools to well-defined automotive engineering technology activities, with an awareness of their limitations.

4. Inculcate awareness of & consideration for societal health, safety, legal and cultural issues and their consequent responsibilities.

5. Demonstrate communication and team skills; and responsibilities, ethics and norms of automotive engineering technology practices.

6. Exhibit an awareness of management, business practices and entrepreneurship.

REFERENCES:

MAIN REFERENCES BOOKS

Amitava Mitra (2012). Fundamentals of Quality Control and Improvement(3rd Edition). USA: John Wiley & Sons, Inc. (ISBN: 9780470226537) Divya Singhal, L.R. Singhal. (2012). Implement ISO 9001: 2008 Quality Management System: A Reference Guide. India: PhI Learning Private Limited. (ISBN: 9788120345744) Jabatan Standard Malaysia. (2010). Quality Management Systems - Particular Requirements for the Application of ISO 9001:2008 for Automotive Production and Relevant Service Part Organizations (first Revision) (ISO/TS 16949:2009, IDT). MY: Jabatan Standard Malaysia.ADDITIONAL REFERENCE BOOKS

Dimitris N. Chorafas. (2013). Quality Control Applications. UK: Springer-Verlag London.

R. Ashley Rawlins (2008). Total Quality Management. UK: AuthorHouse.

OTHER ADDITIONAL INFORMATION

Related Magazines, Internet Sites, Newspapers, Video, Movie, CD-Rom, Other Related web-sitesNoAssessmentsMarksPercentage (%)

1Written Assignments Continuous Assessment3070%

2Test 115

3Quiz 1

7.5

4Quiz 2

7.5

5Class Participation10

6

7

8Final Exam

Final Exam

10030%

TOTAL100%

GRADE AND GRADE POINT:

Marks80-10070-7967-6964-6660-6357-5954-5650-5344-4940-430-39

GradeAA-B+BB-C+CC-D+DE

Grade point4.003.703.333.002.672.332.001.671.331.000.00

ACADEMIC REQUISITE AND REQUIRMENTS (Please fill if any)

1. Students who fail to comply with the 80% attendance requirement will be barred from taking the final exams and will be given E grade for module concerned.

2. Students MUST pass BOTH COMPONENTS (coursework and final exam) in order to pass the module. Reminders / Notes1. Lecture attendance must be at least 80% of the whole contact hour per semester in order to qualify for Final Examination.

2. Tutorial session is an active learning session where students will be called to solve and explain answers for tutorial problems to the class.

3. Group assignment: The report should be in the following format:

I. Title

II. Objectives

III. Introduction

IV. The assignment required by the question

V. Conclusion

VI. References (if any)

4. All assignment should be submitted in accordance to the deadline given by the lecturer. Marks will be deducted for the late submission of assignments and tutorial.

5. Students are expected not to copy other students tutorial answers or assignments.

Miscellaneous. 1. Students must wear proper attire to class

2. Students must not wear baseball caps or hat during class

3. Explicit and improper mannerism are prohibited (e.g too revealing)

4. Hand phones must be silent at all time during lecture and tutorial. If the students need to answer calls, they should do it outside the class.

Prepared byChecked byApproved by

Signature

Name SelvavishnuDaneshwaran Dato Edmond Chai

PostLecturer Head of LecturerChief Executive

Date18/3/201520/3/201521/3/2015