Sample Hsems

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SERIOUS SERVICES

Serious Services ##C

Health$ Safet% & Environment S%stem

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SERIOUS SERVICES

HEALTH, SAFETY AND ENVIRONMENTMANAGEMENT SYSTEM

1. SCOPE:...........................................................................................................................................9

2. DEFINITIONS:................................................................................................................................9

3. HSE MANAGEMENT:....................................................................................................................15

3.1. POLICY:....................................................................................................................................153.1.1. Health, Safety And Environment (HSE) Policy:.........................................................................153.1.2. Policy on Environmental Protection:.......................................................................................16 3.1.3. Policy on Emloyee and !acility Safety and "cc#ational Health:...............................................1$ 3.1.%. Policy on Prod#ct Safety Ste&ard'hi:....................................................................................1$ 3.1.5. Policy on inimi'ation of Emi''ion', Effl#ent' and a'te':........................................................1*3.1.6. HSE +i'ion, i''ion, +al#e':.................................................................................................1

3.2. R  EQUIREMENTS:.........................................................................................................................203.3. R  OLES AND R ESPONSIBILITIES:......................................................................................................23

3.4. ESTABLISHING HSE OBJECTIVES AND TARGETS:...............................................................................243.5. IMPLEMENTING HSE PLANS:.........................................................................................................253.6. IMPROVEMENT I NCENTIVES:.........................................................................................................253.. HSE MANAGEMENT SYSTEM AUDITS:............................................................................................263.!. MANAGEMENT R EVIE":..............................................................................................................23.#. COMMUNICATIONS AND I N$ORMATION SHARING:.............................................................................2

4. LEADERSHIP AND COMMITMENT:..............................................................................................31

5. POLICY AND STRATEGIC OBJECTIVES:......................................................................................32

6. ORGANISATION, RESORCES AND DOCMENTATION:.............................................................33

6.1. ORGANISATIONAL STRUCTURE AND R ESPONSIBILITIES:......................................................................33

6.2. MANAGEMENT

 R EPRESENTATIVE

%S&:...............................................................................................346.3. R  ESOURCES:..............................................................................................................................34

6.4. COMPETENCE:............................................................................................................................346.%.1. -eneral:............................................................................................................................3%6.%.2. rainin/:...........................................................................................................................35

6.5. CONTRACTORS:..........................................................................................................................366.6. COMMUNICATION:......................................................................................................................366.. DOCUMENTATION AND ITS CONTROL:..............................................................................................3

6.$.1. HSES 0oc#mentation:.......................................................................................................3$ 6.$.2. 0oc#ment ontrol:..............................................................................................................3$ 

!. EVALATION AND RIS" MANAGEMENT:....................................................................................39

.1. HA'ARD MANAGEMENT:..............................................................................................................3#.2. IDENTI$ICATION O$ HA'ARDS AND E$$ECTS:....................................................................................40.3. EVALUATION:.............................................................................................................................41.4. R  ECORDING O$ HA'ARDS AND E$$ECTS:..........................................................................................42.5. STRATEGY R EQUIREMENTS:..........................................................................................................42.6. OBJECTIVES AND PER$ORMANCE CRITERIA:.....................................................................................42.. R  IS(  R EDUCTION MEASURES:.......................................................................................................42.!. IMPLEMENTATION:......................................................................................................................43

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SERIOUS SERVICES

#. PLANNING:...................................................................................................................................44

!.1. GENERAL:.................................................................................................................................44!.2. ASSET I NTEGRITY:......................................................................................................................44!.3. PROCEDURES AND "OR(  I NSTRUCTIONS:........................................................................................45

*.3.1. 0eveloin/ Proced#re':.......................................................................................................%5*.3.2. ''#in/ or n'tr#ction':.....................................................................................................%5

!.4. MANAGEMENT O$ CHANGE:.........................................................................................................45!.5. CONTINGENCY AND EMERGENCY PLANNING:...................................................................................46

9. IMPLEMENTATION:.....................................................................................................................4#

#.1. ACTIVITIES AND TAS(S:..............................................................................................................4!#.2. MONITORING:............................................................................................................................4##.3. R  ECORDS:.................................................................................................................................4##.4. NON)COMPLIANCE AND CORRECTIVE ACTION:.................................................................................50#.5. I NCIDENT R EPORTING:.................................................................................................................50#.6. I NCIDENT $OLLO")UP:................................................................................................................51

1$. ADIT AND REVIE%:.............................................................................................................52

10.1. AUDIT:..................................................................................................................................5210.2. R  EVIE":................................................................................................................................53

POLICY ON ENVIRONMENTAL PROTECTION:..................................................................................55

POLICY ON EMPLOYEE AND FACILITY SAFETY AND OCCPATIONAL HEALTH:...........................56

POLICY ON PRODCT SAFETY STE%ARDSHIP:................................................................................5!

POLICY ON MINIMISATION OF EMISSIONS, EFFLENTS AND %ASTES:.........................................5#

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MANAGEMENT SYSTEMHEALTH, SAFETY AND ENVIRONMENT

Serious Services LLC (SERIOUS SERVICES) 'elieves it to 'e in the 'est interest of The Com"an% to havea com"rehensive !olic% and (uidelines for Health$ Safet% and Environmental "ro)rams* SE+,-.SSE+V,CES further 'elieves that '% orin) to)ether$ each of the Com"an% ill have a stron)er$ more

efficient and cost effective "ro)ram*

Costs can 'e reduced and efficiencies im"roved '% shiftin) our a""roach on Health$ Safet% andEnvironmental HSE issues to one that ali)ns and 'uilds s%stematic "rocesses for continuous im"rovementin 'usiness and HSE "erformance* 3 Health Safet% and Environmental Mana)ement S%stem HSEMSa""roach 'ased on Total 4ualit% Mana)ement "rinci"les ill "rovide this*

The )oal of this HSEMS is to develo" and im"lement 'usiness "rocesses that ill hel" line mana)ement to:

• !revent incidents resultin) in in5uries$ environmental dama)es$ 'usiness interru"tions or loss of assets

• +educe o"eratin) costs

• +educe instances of non6com"liance ith (rou" HSE (uidelines

• Continuousl% im"rove HSE "erformance

• Maintain The SE+,-.S SE+V,CES re"utation

This HSEMS ill ena'le SE+,-.S SE+V,CES throu)h its (rou" Com"an%$ !rinci"als and Chief -"eratin)-fficers (M to drive the HSE Mana)ement "rocesses throu)hout all o"erations*

SE+,-.S SE+V,CES has "olicies to hel" ensure that 'usiness is conducted ith full concern for "reservin)the Environment and the Health and Safet% of our orforce$ nei)h'ourin) communit% and customers* Tocarr% out these "olicies$ the traditional a""roach has 'een 'ased on an arra% of directives$ controls and"ro)rams for com"liance ith emer)in) re)ulations$ standards$ rules and "rocedures* -ur "erformance has'een ver% )ood$ and this a""roach served SE+,-.S SE+V,CES and the (rou" Com"anies ell in the "ast7'ut it cannot easil% ee" "ace ith the current s"eed or com"le8it% of our chan)in) 'usiness$ technical andor)anisational needs or the increase in las$ re)ulations$ and international standards*

Ma5or international com"anies have reco)nised this need and are develo"in) s%stematic a""roaches for

addressin) HSE issues and com"liance* 9e must do lieise if e are to remain com"etitive in the orldmaret and 'e "erceived as a )ood environmental citien* This HSEMS must and ill 'e a tool to im"roveour 'usiness and our HSE "erformance*

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The HSEMS i!! "rovi#e $he %o!!oi&'

• HSE )oals and tar)ets ill 'e clarified* ;usiness "rocess anal%sis techni<ues ill 'e used to identif%

im"ortant HSE "rocesses associated ith su""ortin) and im"rovin) e% activities and 'usiness"erformance* Tar)eted are the HSE "rocesses and activities that$ if done ell$ ill hel" us consistentl%meet our 'usiness )oals$ o'5ectives and le)al re<uirements at less cost$ and ith )reater efficienc%* This"rocess ill hi)hli)ht hich HSE related "rocesses and activities should 'e em"hasised for continuous

im"rovement*

• +oles$ res"onsi'ilities and e8"ectations ill 'e clarified* This ill 'e accom"lished throu)h a s%stematic

"rocess to identif% ho$ at each level of the or)anisation$ is res"onsi'le for im"lementation andim"rovement of each relevant HSE related "rocess and activit%*

• ,nnovation ill 'e fostered* This ill 'e accom"lished '% "rovidin) a hi)h de)ree of fle8i'ilit% in ho e%

HSE related "rocesses and activities are im"lemented to deliver im"roved 'usiness "erformance$im"roved ris e8"osure and lia'ilit% mana)ement$ and cost effective re)ulator% com"liance*

• ,m"roved measurement and feed'ac mechanisms ill 'e "rovided* This ill hel" mana)ement 'etter

assess individual$ de"artmental$ or)anisational$ and (rou" Com"an% "ro)ress and to initiate a""ro"riateaction to achieve desired results* ,t ill facilitate more consistent reco)nition for im"rovement of results*

• !artici"ation and mo'ilisation of our leaders and orforce ill 'e im"roved* This im"rovement ill 'e)ained '% "rovidin) clarit% re)ardin) hich HSE related "rocesses and activities to em"hasise and hois res"onsi'le for maintainin) or im"rovin) each of those "rocesses or activities* This ill "rovide aclearer lin 'eteen "ersonal HSE related res"onsi'ilities and the 'usiness*

• Teamor in HSE related activities ill 'e enhanced* This enhancement ill come from esta'lishin) a

s%stematic frameor for 'etter definin) e8"ectations$ "riorities$ e% "rocesses and technolo)ies* Thisill also stren)then su""ort for decision6main) throu)h im"roved anal%sis of HSE riss$ e8"osures$lia'ilities$ costs and 'enefits*

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 HEALTH, SAFETY AND ENVIRONMENT (HSE) OLICY

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  SERIOUS SERVICES LLC

HEALTH, SAFETY AND ENVIRONMENT (HSE) OLICY

,t is Serious Services LLC (SERIOUS SERVICES) and !oer 3""liances Co* S3-C !olic% to conductactivities in a manner desi)ned to minimise HSEriss$ "rotect the health and safet% of em"lo%ees$contractors$ customers$ the communit% at lar)e andthe environment in hich the Com"an% activities areconducted*

SERIOUS SERVICES 'elieves that )ood HSE"erformance ill contri'ute and determine thesuccess of the 'usiness and ill treat HSE as aninte)ral "art of the 'usiness and ith the same

im"ortance as other 'usiness )oals*

Serious Services LLC *i!!

• Com"l% ith all a""lica'le las and re)ulations

and a""l% internationall% reco)nised standardshere local las and re)ulations do not e8ist*

• Hold all levels of line mana)ement accounta'le

for HSE issues*

• +e<uire contractors to a""l% same or similar HSE

standards$ "ractices and "rocedures*

• .ndertae a""ro"riate revies and evaluations to

measure HSE "erformance a)ainst definedstandards and to ensure com"liance ith this"olic%*

• !rovide a""ro"riate HSE trainin) to em"lo%ees*

• Develo" and maintain HSE emer)enc%

"rocedures*

• Mana)e all riss to a level$ hich is =3s #o 3s

+easona'l% !ractica'le> 3#3+!

• -"enl% re"ort HSE "erformance and ensure

#essons are learned*

• Control and mana)e all chemical$ "h%sical$

'iolo)ical$ mechanical and "s%chosocial factors$hich contri'ute to health riss*

• Strive to "rotect and "romote the health of all

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  SERIOUS SERVICES LLC

em"lo%ees and contractors*

• !ro)ressivel% reduce emissions$ effluents and

astes and im"rove efficient use of naturalresources and ener)%*

  Minimise the im"act of SERIOUS SERVICES

activities on the environment*

Si'&e# ++++++++D-$e. 

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SERIOUS SERVICES LLCHEALTH, SAFETY AND ENVIRONMENT

 MANAGEMENT SYSTEM

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SERIOUS SERVICES HEALTH, SAFETY AND ENVIRONMENTMANAGEMENT SYSTEM

INTRODUCTION

The SE+,-.S SE+V,CES HSE Mana)ement S%stem HSEMS is a <ualit%6'ased$ structured$ "rocess formana)in) HSE activities* Throu)h this "rocess$ SE+,-.S SE+V,CES mana)ement ishes to clearl%communicate the minimum level of HSE "erformance it e8"ects (rou" Com"anies to meet$ and its desire for continuous im"rovement of HSE "erformance* !ersonnel are to esta'lish o'5ectives and tar)ets to meet ore8ceed these minimum levels of HSE "erformance$ im"lement "lans to achieve those o'5ectives and tar)ets$"eriodicall% measure their "ro)ress$ and then read5ust the o'5ectives and tar)ets accordin)l% to "rovidecontinuous im"rovement*

SE+,-.S SE+V,CES HSE "olicies Section ?*1 "rovide the foundation for the HSEMS* To these are addedHSE Vision$ Mission and Value Statements Section ?*1 to "rovide the "hiloso"hical cornerstone for theHSEMS '% articulatin) here e are )oin) as an or)anisation hat e 'elieve and ho e conduct our'usiness re)ardin) HSE* ,n addition$ the HSE Values "rovide a code of conduct to )uide em"lo%ees as the%

assume )reater res"onsi'ilit% and accounta'ilit% in the conduct of 'usiness*

SE+,-.S SE+V,CES Mana)ement states its minimum levels of HSE "erformance as a set of E8"ectationsSection ?*2$ hich are to 'e used '% the (rou" Com"anies to translate SE+,-.S SE+V,CES HSE!olicies$ Vision$ Mission and Values into S%stems$ !ro)rams and !rocedures* These E8"ectations are)rou"ed into eleven HSE areas called Elements* The E8"ectations focus on ma8imisin) the effectiveness of SE+,-.S SE+V,CES Com"an% Mana)ement and Staff to achieve desired HSE "erformance and im"rovethe return from our assets*

9hile the E8"ectations indicate 9H3T level of HSE "erformance is re<uired$ "eo"le at each of the (rou"Com"anies locations are em"oered to determine H-9 to meet or e8ceed that level of "erformance* The%are e8"ected to develo" the S%stems$ !ro)rams and !rocedures 'est suited to their needs$ after considerin)o"eratin) conditions and re<uirements$ 'est "ractices$ e8"erience of other (rou" Com"anies$ ma5or

international com"anies and international standards* 3 #i'rar% of HSE S%stems$ !ro)rams and !roceduresill 'e maintained '% SE+,-.S SE+V,CES head office* This ill allo for effective sharin) of 'est "racticesand ill assist in this "rocess* @evertheless$ each Com"an% ill 'e free to achieve the HSEMS E8"ectationsas it chooses*

This HSE Mana)ement S%stem includes a descri"tion of roles and res"onsi'ilities for im"lementin) andmaintainin) the s%stem Section ?*?$ "rocedures for esta'lishin) HSE o'5ectives and tar)ets Section ?*Aand for im"lementin) HSE "ro)rams Section ?*B* 3fter the initial im"lementation of the HSEMS$ SE+,-.SSE+V,CES )oal is to esta'lish a continuous im"rovement "rocess to ensure that the HSEMS ill 'e aninte)ral "art of each 'usiness Section ?** The HSEMS includes HSE audit Section ?* and mana)ementrevie Section ?* "rocedures* inall%$ the success of the HSEMS de"ends on there 'ein) clear$ to6a%communications and information e8chan)e amon) and 'eteen all levels of SE+,-.S SE+V,CES (rou"Com"anies Section ?*F*

/. SCOE

The HSEMS has 'een develo"ed to "rovide direction to the SE+,-.S SE+V,CES com"anies andto ensure that the mana)ement of HSE throu)hout the or)anisation is ali)ned ith SE+,-.SSE+V,CES HSE !olic%$ Vision$ Mission and Values* The HSEMS should also 'e considered for allcontractors*

0. DEFINITIONS

or the "ur"oses of these HSEMS (uidelines$ the folloin) definitions a""l%:

  Acci#e&$

See =,ncident>

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SERIOUS SERVICES

+efers to SE+,-.S SE+V,CES and its !rinci"al and Chief -"eratin) -fficers res"onsi'lefor !olicies and (uidelines for the o"eratin) entities descri'ed as =Com"an%> 'elo*

  As Lo As Re-so&-1!2 r-c$ic-1!e (ALAR)

To reduce a ris to a level hich is =as lo as reasona'l% "ractica'le> involves 'alancin)

reduction in ris a)ainst the time$ trou'le$ difficult% and cost of achievin) it* This level

re"resents the "oint$ o'5ectivel% assessed$ at hich the time$ trou'le$ difficult% and cost of 

further reduction measures 'ecome unreasona'l% dis"ro"ortionate to the additional ris

reduction o'tained*

  Au#i$ Fi&#i&'

 3n 3udit indin) is the identification of a situation$ hich either does not satisf% a""lica'le

le)al re<uirements or does not conform to the HSEMS*

  Co3"-&2

Means SE+,-.S SE+V,CES (rou" Com"anies and ma% also include contractors$ facilities

and entities res"onsi'le to the !rinci"al

Crisis

 3 Crisis is an incident or series of incidents that affect$ or could affect$ "eo"le$ "ro"ert%$ or 

the environment$ and "ose a serious threat to the com"an%Gs a'ilit% to conduct 'usiness*

  Crisis M-&-'e3e&$

Crisis Mana)ement is a s%stem of "lans and "rocedures$ hich "re"ares the or)anisation to

res"ond to and recover from crisis situations*

  Disch-r'es

Dischar)es include releases to the air$ surface ater$ )roundater$ or land of an% material

hich can have an adverse effect on human health or the environment$ 'e it of )aseous$

li<uid$ or solid nature or a com'ination thereof* 3n% dischar)es fall into one of three

cate)ories:

E3issio& a dischar)e into the atmos"here

E%%!ue&$ a dischar)e of li<uid

*-s$e an% other t%"e of dischar)e

  E!e3e&$

 3n Element is a "art of the HSEMS s%stem and re"resents a )rou"in) of actions and/or 

e8"ectations on e% HSE focus areas$ e*)*$ Safet%$ +is Mana)ement$ Trainin)$ etc*

  E&viro&3e&$

The surroundin)s and conditions in hich a com"an% o"erates and u"on hich it ma% have

an effect* This includes non6livin) s%stems air$ ater$ earth and livin) s%stems human$

"lant and animal and social/cultural s%stems*

  E&viro&3e&$-! E%%ec$

 3 direct or indirect im"in)ement of the activities$ "roducts and services of a com"an% u"on

the environment$ hether adverse or 'eneficial*

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E&viro&3e&$-! E%%ec$s Ev-!u-$io&

 3 documented evaluation of the environmental si)nificance of the effects of a com"an%Gs

activities$ "roducts and services$ 'oth e8istin) and "lanned* This ma% also 'e termed an

Environmental ,m"act 3ssessment or E,3*

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E4"ec$-$io&

 3n E8"ectation is a statement of the minimum level for HSE "erformance e8"ected for an%

element of the HSEMS*

  E4"!-&-$or2 No$es

E8"lanator% @otes "rovide additional information a'out the E8"ectations$ 'ut do not add to

their re<uirements* 9hile the% ma% discuss ho the E8"ectation should 'e met$ the% do not

re<uire a s"ecific a""roach to meet the E8"ectation*

  G-"

 3 (a" is a findin) that an E8"ectation is not 'ein) met*

  G-" A&-!2sis

 3 "rocess that identifies a (a"$ i*e*$ those areas of the HSE Mana)ement s%stem that can or 

need to 'e im"roved* This I(a" 3nal%sisJ 'ecomes "art of the initial evaluation or 

su'se<uent audit re"ort and conse<uentl% "art of the c%cle of "lannin) and im"lementationfor continuous im"rovement*

  H-5-r#

This includes an%thin) ith the "otential to cause harm$ ill health or in5ur%$ dama)e to

"ro"ert%$ "lant$ "roducts or the environment$ "roduction losses or increased lia'ilities*

Haards ma% 'e "h%sical$ chemical or 'iolo)ical*

  He-!$h ro$ec$io&

Health !rotection encom"asses the "ractices$ "rocedures$ e<ui"ment and trainin)

necessar% for the "rediction of health ris and "rotection of the health of "ersons orin) at

com"an% facilities* !rovidin) health "rotection re<uires reco)nition$ evaluation$ control andmana)ement of the "h%sical$ chemical$ 'iolo)ical and er)onomic haards associated ith

"rocesses and o"erations*

  He-!$h, S-%e$2 -&# E&viro&3e&$-! Cri$ic-! 6 (HSE Cri$ic-!)

Desi)nates activities$ "ersonnel or measures that have 'een identified as vital to ensure

asset inte)rit%$ "revent incidents and/or to miti)ate adverse HSE effects*

  He-!$h, S-%e$2 -&# E&viro&3e&$-! (HSE) M-&-'e3e&$ Au#i$

 3n inde"endent$ s%stematic and documented "rocess of o'5ectivel% o'tainin) and evaluatin)

verifia'le evidence to determine:

• 9hether the HSEMS and its results conform to the audit criteria

• 9hether the s%stem is im"lemented effectivel%

• 9hether the s%stem is suita'le to achieve the health$ safet% and environmental "olic%

and o'5ectives

  He-!$h, S-%e$2 -&# E&viro&3e&$-! (HSE) M-&-'e3e&$

Those as"ects of the overall mana)ement function includin) "lannin) that develo"

im"lement and maintain the HSE "olic%*

  He-!$h, S-%e$2 -&# E&viro&3e&$-! (HSE) o!ic2

 3 statement endorsed '% the !rinci"al or (M of SE+,-.S SE+V,CES of the intentions and

"rinci"les of actions re)ardin) the health$ safet% and environmental effects and hich )ives

rise to strate)ic and detailed o'5ectives*

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He-!$h, S-%e$2 -&# E&viro&3e&$-! (HSE) M-&-'e3e&$ Docu3e&$-$io&

The documentation descri'in) the overall health$ safet% and environmental mana)ement

s%stem$ hich maes reference to the s%stems and "rocedures for im"lementin) the health$

safet% and environmental mana)ement "lan*

• He-!$h, S-%e$2, -&# E&viro&3e&$-! (HSE) M-&-'e3e&$ !-&

 3 descri"tion of the means of achievin) health$ safet% and environmental o'5ectives*

  He-!$h, S-%e$2 -&# E&viro&3e&$-! (HSE) M-&-'e3e&$ Revie

The formal revie '% senior mana)ement of the status and ade<uac% of the health$ safet%

and environmental mana)ement s%stem and its im"lementation in relation to health$ safet%

and environmental issues$ "olic%$ le)al re<uirements$ Codes of !ractice and ne o'5ectives

resultin) from chan)in) circumstances*

  He-!$h, S-%e$2 -&# E&viro&3e&$-! M-&-'e3e&$ S2s$e3 (HSEMS)

The structure$ res"onsi'ilities$ )uidelines$ "ractices$ "rocedures$ "rocesses$ s%stems and

resources for im"lementin) HSE mana)ement*

  He-!$h, S-%e$2 -&# E&viro&3e&$-! (HSE) S$r-$e'ic O17ec$ives

The 'road )oals$ arisin) from the HSE "olic% that a com"an% sets for itself to achieve*These should 'e <uantified herever "ractica'le*

  I&ci#e&$

 3n event or chain of events$ hich has caused or could have caused in5ur%$ illness and/or dama)e loss to assets$ the environment or third "arties* The ord =accident> is used '%

some riters and or)anisations to denote an incident$ hich has caused in5ur%$ illness and/or 

dama)e$ 'ut the term also has connotations of ='ad luc> in common s"eech$ and is

therefore avoided '% others* ,n these (uidelines$ onl% the term =,ncident> has 'een used$

hich in the a'ove sense em'races the conce"t of =accident>*

  I&ci#e&$ Re"or$i&' -&# I&ves$i'-$io&

,ncident +e"ortin) and ,nvesti)ation are "rocedures undertaen to communicate the

occurrence and to understand the root causes of an incident*

  Le'-! Re8uire3e&$

#e)al refers to #ocal #as$ +e)ulations$ Decrees and an% (uidelines or Codes of !ractice

ado"ted '% SE+,-.S SE+V,CES under or 'ecause of these las$ re)ulations or decrees* ,t

also refers to an% international standards or treaties to hich the Sultanate of -man or is a

si)nator%$ or under hich the% have a)reed in "rinci"le to o"erate*

• M-i&$-i& (roce#ures)

The term =Maintain> as used in these (uidelines should 'e understood to mean =esta'lish

and maintain> if the "rocedure$ hich is to 'e maintained$ does not %et e8ist*

• Mo&i$ori&' Ac$ivi$ies

 3ll ins"ection$ test and monitorin) or related to health$ safet% and environmental

mana)ement*

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• er%or3-&ce Cri$eri-

!erformance criteria descri'e the measura'le standards set '% mana)ement to hich an

activit% or s%stem element is to "erform* Kou ma% also thin of "erformance criteria as

=)oals> or =tar)ets>*

• r-c$ice

 3cce"ted methods or means of accom"lishin) stated tass*

• roce#ure

 3 !rocedure is a ritten descri"tion of ho a s"ecific tas should 'e accom"lished*

• ro#uc$ S-%e$2

!roduct Safet% is the reco)nition$ evaluation$ control and communication of the "otential

health haards of "roducts and the materials used in their "roduction*

• ro'r-3

 3 !ro)ram is a mana)ement tool for meetin) an esta'lished o'5ective$ hich is less

com"rehensive than a S%stem* ,t is com"osed of to ste"s: "lan and im"lement* ,t usuall%

addresses issues that have either limited sco"e or limited time frame*

• Ris9

This is the "roduct of the chance that a s"ecified undesired event ill occur and the severit%

of the conse<uences of the event*

• Ris9 M-&-'e3e&$

+is Mana)ement is the s%stematic "rocess of:

,dentif%in) "otential haardous events and their "otential conse<uences haardanal%sis

 3ssessin) the "ro'a'ilit% of the haardous event occurrin) ris anal%sis

+educin) the ris '% reducin) the "ro'a'ilit% of a haardous event occurrin) or

miti)atin) its "otential conse<uences*

• S-%e$2

Safet% encom"asses the S%stems$ !ro)rams$ !rocedures and !ractices re<uired for the

"revention of incidents*

• Scree&i&' Cri$eri-

These are the values or standards a)ainst hich the si)nificance of the identified haard or 

effect can 'e 5ud)ed* The% should 'e 'ased on sound scientific and technical informationand ma% 'e develo"ed '% +enaissance$ Standards -r)anisations$ ,ndustr% 3ssociations or 

(overnment 3)encies*

• Se!%6Assess3e&$

 3 Self63ssessment is a "rocess here'% a chec is carried out '% a unit or facilit% to

determine ho ell its "ro)rams and "rocedures satisf% le)al re<uirements and conform to

the E8"ectations of the HSEMS*

• S2s$e3

 3 S%stem is a mana)ement tool for meetin) an esta'lished o'5ective made u" of four ste"s:

"lan$ im"lement$ measure and ad5ust*

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• Tr-i&i&'

Trainin) encom"asses the ste"s necessar% to ensure that em"lo%ees and contractors have

the noled)e$ sills and values necessar% to fulfil their environmental$ health and safet%

res"onsi'ilities*

• *-s$e M-&-'e3e&$

9aste Mana)ement encom"asses the assessment and dis"osal of astes )enerated '%facilities$ ith the )oal of minimisin) and "reventin) the )eneration of aste*

9hen reference is made for actions to 'e taen$ the intent of the folloin) ords is:

Sh-!!, *i!!, Mus$ means that an action is com"ulsor%

Shou!#, *ou!# means that an action is not com"ulsor% 'ut isI% "ossi1!e recommended

M-2 means that an action is o"tional and no recommendation ismade as to hether or not it is carried out*

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:. HSE MANAGEMENT

3.1. Policy:

SE+,-.S SE+V,CES has ado"ted the folloin) !olicies coverin) Health$ Safet% and

Environmental activities* The E8"ectations of SE+,-.S SE+V,CES HSEMS state thesestandards for all (rou" Com"an% o"erations*

?*1*1* Health$ Safet% 3nd Environment HSE !olic%:

,t is SE+,-.S SE+V,CES !olic% to conduct activities in a manner desi)ned tominimise HSE riss$ "rotect health and safet% of em"lo%ees$ contractors$ customers$the communit% at lar)e and the environment in hich the (rou" activities areconducted*

SE+,-.S SE+V,CES throu)h active "artici"ation of all em"lo%ees and contractors$ill strive to mana)e HSE riss ith the )oal of "reventin) accidents$ in5uries andoccu"ational illnesses$ "ro)ressivel% minimisin) environmental im"act '% reducin)

dischar)es and usin) ener)% efficientl%$ and "roducin) safe$ <ualit% "roducts*

SE+,-.S SE+V,CES Com"anies 'elieve that )ood HSE "erformance illcontri'ute/determine the success of the 'usiness and ill treat HSE issues on "arith all other "rimar% 'usiness o'5ectives*

O& Ge&er-! HSE Issues, SERIOUS SERVICES i!!

• Commit to meet defined$ measura'le HSE tar)ets*

• Com"l% ith all a""lica'le las and re)ulations and a""l% internationall%

reco)nised standards here local las and re)ulations do not e8ist*

• Hold all levels of line mana)ement accounta'le for HSE issues and for the

develo"ment of "ositive attitudes in themselves and those hom the% su"ervise*

• +e<uire contractors to a""l% same or similar HSE standards$ "ractices and"rocedures*

• .ndertae a""ro"riate revies and evaluations to measure HSE "erformance

a)ainst defined standards and to ensure com"liance ith this "olic%*

• !rovide a""ro"riate HSE trainin) to em"lo%ees and contractors*

• Develo" and maintain HSE emer)enc% "rocedures*

• !eriodicall% audit and revie a""lication of "rocess control and mana)ement

measures to ensure com"liance ith the HSE (uidelines*

• Mana)e all riss to a level$ hich is =3s #o 3s +easona'l% !ractica'le>

3#3+!*

• -"enl% re"ort HSE "erformance )ood and 'ad*

O& He-!$h Issues, SERIOUS SERVICES *i!!

• Control and mana)e all chemical$ "h%sical 'iolo)ical$ mechanical and

"s%chosocial factors$ hich contri'ute to health riss$ 'ased on esta'lished)uidelines and standards$ a""l%in) 'est availa'le technolo)% consistent ith)ood industr% "ractice*

• Strive to "rotect and "romote the health of all em"lo%ees and contractors*

• -"erate a @- Smoin) !olic% in all or areas*

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O& S-%e$2 Issues, SERIOUS SERVICES *i!!

• Desi)n facilities$ esta'lish "rocedures$ "rovide trainin) and conduct o"erations in

a manner that minimises riss and haards to orers$ "ro"ert% and thecommunit% at lar)e$ a""l%in) 'est availa'le technolo)% consistent ith )ood

industr% "ractice*• Ensure all o"erations are conducted ith the safet% of the em"lo%ee and

communit% as a "rimar% o'5ective*

• !ractice )ood "roduct steardshi" to ensure "roducts are "ro"erl% evaluated

and "rovide 3s #o 3s +easona'l% !ractica'le 3#3+! im"acts to theenvironment and can 'e used safel% '% customers*

O& E&viro&3e&$ Issues, SERIOUS SERVICES *i!!

• !ro)ressivel% reduce emissions$ effluents and astes and im"rove efficient use

of natural resources and ener)%*

• Minimise the im"act of SE+,-.S SE+V,CES activities on the environment and

"rotect endemic fauna and flora at all sites of o"erations*• !rovide "roducts and services su""orted ith "ractical documented advice

hich$ hen used and "racticed in accordance ith this advice$ ill not causeundue effects on the environment*

• !reserve and "rotect all locations of archaeolo)ical$ historical and natural interest

in the areas of o"eration*

SE+,-.S SE+V,CES Com"anies ill$ throu)h a documented Health$ Safet% andEnvironment Mana)ement S%stem$ im"lement this "olic% and ensure contractorsa""l% similar s%stems* 3ll em"lo%ees and contractors are re<uired to 'e committedand "erform their duties accordin) to this )eneral HSE !olic% and the individual"olicies on Environmental !rotection$ Em"lo%ee and acilit% Safet% and-ccu"ational Health$ !roduct Safet% Steardshi" and Minimisation of Emissions$

Effluents and 9astes*

?*1*2* !olic% on Environmental !rotection:

,t is the "olic% of SE+,-.S SE+V,CES to ensure that the activities of its o"erationsare conducted ith full concern for safe)uardin) em"lo%ee and "u'lic health$ for"rotection of the "h%sical environment and to com"l% ith relevant environmentallas and re)ulations* SE+,-.S SE+V,CES "olic% is to esta'lish and im"lementeffective com"liance "ro)rams$ includin) s%stems and "rocedures$ for informin)em"lo%ees of the "olic% and their continuin) o'li)ation to conduct all activities incom"liance ith this "olic% and all a""lica'le le)al re<uirements*

9here SE+,-.S SE+V,CES 'ecomes aare of a haard re"resentin) a ris notcovered '% e8istin) las or re)ulations$ here a""ro"riate$ SE+,-.S SE+V,CESill develo" its on environmental standards and "ractices to "rovide for ade<uate"rotection of em"lo%ees$ "u'lic health and the environment*

,n esta'lishin) timin)$ "riorities$ and levels of control$ careful consideration ill 'e)iven to 'enefits in relation to costs and technolo)ical feasi'ilit%* !articular attentionill 'e )iven to achievin) a reasona'le 'alance 'eteen environmental )oals andthose for ener)%$ 5o's and the econom%* Environmental las and re)ulations ill 'e"eriodicall% revieed to com"rehend chan)es in las and re)ulations$ national)oals$ ne scientific and technical information and resource availa'ilit%*

SE+,-.S SE+V,CES ill co6o"erate ith industr% and )overnment in identif%in)environmental )oals and in develo"in) effective$ reasona'le and e<uita'le control

"ro)rams*

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,t is the res"onsi'ilit% of (rou" Com"an% Mana)ers and Su"ervisors to ensureadherence to SE+,-.S SE+V,CES environmental "olic%* urther$ all em"lo%eesare e8"ected to 'e )uided '% this "olic% in formin) "lans$ settin) o'5ectives and

conductin) their da%6to6da% activities* Contractors are to 'e made aare of$ and aree8"ected to com"l% ith$ environmental "olic% and standards*

?*1*?* !olic% on Em"lo%ee and acilit% Safet% and -ccu"ational Health:

,t is the !olic% of SE+,-.S SE+V,CES to ensure that the activities of its (rou"Com"anies are conducted ith full concern for the safet% of its facilities in order to"rotect the safet% and health of em"lo%ees$ communities ad5acent to our o"erationsand the )eneral "u'lic* SE+,-.S SE+V,CES ill com"l% ith all a""lica'le le)alre<uirements "ertainin) to occu"ational safet%$ health$ "rocess safet% and fire"rotection* SE+,-.S SE+V,CES (uidelines$ 'ased u"on scientific noled)e$esta'lished en)ineerin) "ractice and a""ro"riate industr% standards ill 'edevelo"ed hen e8istin) las and re)ulations do not "rovide for ade<uate"rotection*

SE+,-.S SE+V,CES ill carr% out the o'5ective of this "olic% '% develo"in) andmaintainin) safet% mana)ement s%stems and "rocedures$ hich ensure that or"rocess$ and em"lo%ee safet% and health considerations receive "riorit% in desi)n$o"eration$ maintenance and decommissionin) of facilities* SE+,-.S SE+V,CESalso ill re<uire a""ro"riate safet% and health trainin) and ill re<uire strictadherence to safet% rules and "rocedures*

SE+,-.S SE+V,CES ill hold each Mana)er$ Su"ervisor$ and Em"lo%eeaccounta'le for the safe "erformance of their 5o' and ill measure theirachievement in "reventin) occu"ational in5uries$ illness and accidental losses*SE+,-.S SE+V,CES ill "rovide <ualified safet% and health staff and a""ro"riatee<ui"ment to su""ort mana)ement in carr%in) out their o'5ectives and )oals inthese areas* The same hi)h standards are e8"ected of contractors*SE+,-.S SE+V,CES s"ecificall% o"erate a @o Smoin) !olic% in all or areas*SE+,-.S SE+V,CES reco)nise the harmful effects of first and second hand smoeand encoura)e all "ersonnel to reduce or restrict the smoin) ha'it*

?*1*A* !olic% on !roduct Safet% Steardshi":

SE+,-.S SE+V,CES ill com"l% ith a""lica'le las$ re)ulations and internationalstandards on "roduct safet%* ,n addition$ SE+,-.S SE+V,CES ill: evaluate its"roducts7 identif% reasona'l% foreseea'le "otential haards to health and theenvironment7 "rovide "rocedures and controls to avoid unreasona'le ris7 andassess the "roduct safet% com"liance of its o"erations* 3lso$ here a""ro"riate$SE+,-.S SE+V,CES ill inform em"lo%ees$ customers$ users$ )overnment

a)encies and the "u'lic concernin) "roduct safet%* SE+,-.S SE+V,CES ill orith )overnment and trade associations to develo" and im"lement "roduct safet%re)ulations that "rotect em"lo%ees$ trans"ortation "ersonnel$ customers and the"u'lic$ tain) into account scientific$ economic and social factors*

SE+,-.S SE+V,CES are res"onsi'le for the develo"ment$ manufacture andmaretin) of "roducts in a manner consistent ith a""lica'le las and com"an%Gshi)h standards of safet%$ health$ and environmental "rotection* ,n the a'sence ofade<uate local )overnment re<uirements$ SE+,-.S SE+V,CES ill maintainstandards of safet% and health "rotection that consider scientific noled)e$international standards and esta'lished "ractices in more develo"ed countries*

 3ll haardous "urchased "roducts transitin)$ stored or used on Com"an% "ro"erties

ill 'e accom"anied '% a material safet% data sheet MSDS or its e<uivalent*

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 3""ro"riate mana)ement$ em"lo%ees and contractors ill 'e made aare of the"roduct and "ro"er "recautions on trans"ort$ stora)e$ use and dis"osal*

?*1*B* !olic% on Minimisation of Emissions$ Effluents and 9astes:SE+,-.S SE+V,CES$ in addition to com"l%in) ith all a""lica'le environmentallas and re)ulations$ is committed to reduce overall dischar)es emissions to air$effluents to surface ater$ )round ater and surface and solid aste from itso"erations herever technicall% and economicall% feasi'le* This is "art ofCom"an%Gs commitment to safe)uardin) and "rotectin) the "h%sical environment*

 3lthou)h "ro"er mana)ement of astes$ includin) environmentall% sound treatment$stora)e and dis"osal$ is im"ortant in "rotectin) the "h%sical environment$ eliminatin)their )eneration throu)h source reduction and rec%clin) is encoura)ed* Sourcereduction can 'e accom"lished in man% a%s$ includin) in"ut su'stitution$ "roductreformulation$ "rocess modification$ and o"erational chan)es and im"rovedhouseee"in)* +ec%clin) includes the use$ reuse$ and reclamation of residues 'othon6site and off6site*

SE+,-.S SE+V,CES ill 'e res"onsi'le for develo"in)$ im"lementin) andmaintainin) "ro)rams at their facilities aimed at minimisin) and "reventin) the)eneration of emissions$ effluents and astes* These "ro)rams ill include theesta'lishment of )oals$ encoura)ement of technolo)% develo"ment and transfer andrevie of accom"lishments*

SE+,-.S SE+V,CES em"lo%ees and contractors ill 'e informed of this "olic% and

directed to strive for the minimisation and "revention of emissions$ effluents and

astes in formulatin) "lans$ settin) o'5ectives and conductin) their dail% activities*

?*1** HSE Vision$ Mission$ Values:

SERIOUS SERVICES HSE Visio&:

SE+,-.S SE+V,CES ill strive to 'e reco)nised as res"onsi'le$ cost6effective and innovative in our a""roach to health$ safet% and theenvironment* -ur "erformance ill 'e a source of "ride to our em"lo%ees$SE+,-.S SE+V,CES$ the Sultanate of -man and the +e)ion*

SERIOUS SERVICES HSE Missio&

SE+,-.S SE+V,CES ill identif% the needs of the Sultanate of -man$ ourcustomers$ our em"lo%ees and the "h%sical environment* 9e ill strive todeliver the hi)hest <ualit% of service and "roducts hile "rotectin) theenvironment$ em"lo%ees and "u'lic health*

SERIOUS SERVICES HSE V-!ues

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SE+,-.S SE+V,CES values the health and ell 'ein) of our em"lo%ees$contractors$ nei)h'ourin) communities$ customers and the naturalenvironment*

SE+,-.S SE+V,CES 'elieves that:

•  3ll accidents and incidents are "reventa'le

• #ine mana)ement is res"onsi'le for HSE "erformance

• Ever% em"lo%ee and contractor is res"onsi'le for orin) safel% and in

an environmentall% res"onsi'le manner 

• #eadershi" and commitment of all em"lo%ees and contractors is vital to

successful HSE "erformance

• Demonstratin) innovative and com"etent HSE mana)ement is a "rime

tool for )ainin) and retainin) em"lo%ee$ communit%$ "u'lic and customer"reference

• Measurin) and communicatin) "erformance is e% to achievin)

continuous im"rovement

• !rofita'ilit% and re"utation ill 'e enhanced '% continuousl% im"rovin)HSE "erformance

• !ro"er HSE mana)ement ill "rotect em"lo%ees our nei)h'ours$ our

o"erations and facilities

SE+,-.S SE+V,CES is committed to:

• Conductin) our 'usiness ith full concern for "rotectin) the environment

and the health and ell6'ein) of our em"lo%ees$ contractors$ customersand the communities in hich e o"erate

• ,nte)ratin) environmental$ health and safet% "riorities into our 'usiness

activities

• Mana)in) HSE riss of our 'usiness and 'ein) "re"ared to res"ond to

emer)enc% situations

• Seein) o""ortunities to cost6effectivel% and continuousl% im"rove our

HSE "erformance

• 9orin) ith customers$ su""liers$ contractors$ trade associations and

)overnment$ to address HSE concerns and "artici"ate in thedevelo"ment of le)al re<uirements$ standards and Codes of !ractice

• ,nvolvin) our em"lo%ees in the develo"ment and achievement of HSE

)oals and o'5ectives

• Enhancin) our HSE re"utation

• Conductin) our 'usiness in com"liance ith le)al re<uirements$

standards and codes of "ractice

3.2. Requirements:

The re<uirements of the HSEMS are defined '% the s%stem GElements and E8"ectationsG* or each of these elements either a s"ecific document or s%stem must 'e in "lace to ensure theE8"ectation is met* These are listed 'elo*

Element 1: !olic%$ #eadershi" and +es"onsi'ilit%:

1*1* !olicies are esta'lished$ communicated$ and "eriodicall% u"dated*

1*2* ;usiness .nits esta'lish and im"lement HSE Mana)ement S%stemsthat are consistent ith HSEMS*

1*?* Clarit%$ definition and documentation of HSE roles and res"onsi'ilit%

assi)nments for relevant em"lo%ees and contractors are "rovided*

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1*A* Mana)ers demonstrate commitment to im"roved HSE "erformancethrou)h leadershi" and active$ visi'le HSE "artici"ation*

1*B* Em"lo%ees are encoura)ed to communicate o""ortunities forim"roved HSE "erformance*

1** Mana)ers "lan for the future '% reviein) o"erations$ evaluatin)riss/o""ortunities$ settin) measura'le o'5ectives$ develo"in) action"lans and re"ortin) annual achievements*

1** HSE "erformance indicators are esta'lished and measured*

1** ,ndividual and team contri'utions to HSE "erformance are reco)nisedand considered durin) em"lo%ee "erformance revies*

1*F* !rocedures e8ist at all levels to encoura)e the transfer of )ood HSEs%stems$ "ro)rams$ "rocedures$ "ractices and technolo)%*

1*10* Contractor selection includes revie of contractor HSEMS and HSE"erformance*

1*11* Mana)ement revies HSE success and incor"orates im"rovements tothe HSEMS*

Element 2: Safet%:

2*1* (eneral Safet% rules and a here a""ro"riate a !ermit6to69ors%stem is in "lace$ communicated$ documented$ and enforced foreach site to address identified haards*

2*2* Safet% rules and "rocedures are in "lace$ communicated$ documentedand enforced for off6site or6related activities$ includin) vehicleo"eration*

2*?* 3 self6audit ensures the ade<uac% and enforcement of the facilit%Gssafet% rules and "rocedures*

2*A* 3 "rocedure to ensure that facilities$ vehicles$ and e<ui"ment aremaintained in a safe and o"era'le condition*

2*B* !urchasin) and arehousin) "rocedures consider HSE re<uirements*2** Ensure that a""ro"riate safet% e<ui"ment and hardare are "rovided

and "ro"erl% ins"ected and maintained*

2** Ensure that the safet% im"lications of o"eration and facilit% chan)e'oth tem"orar% and "ermanent are assessed$ documented$communicated to em"lo%ees and contractors$ and "ro"erl% mana)ed*This is often called a IMana)ement of Chan)eJ s%stem*

2** Ensure that contractors mana)e HSE issues in a manner com"ati'leith the SE+,-.S SE+V,CES HSE Mana)ement S%stem*

2*F* Em"lo%ees are involved in the develo"ment and im"lementation ofsafet% s%stems*

2*10* ,dentif% and communicate "ersonal "rotective e<ui"ment !!Ere<uirements and train "ersonnel to ensure that the !!E re<uirementsare "ro"erl% im"lemented and enforced*

2*11* Ensure that desi)n data$ drain)s and o"eratin) manuals areu"6to6date and availa'le*

2*12* !urchasin) and arehousin) "rocedures and contracts include HSEre<uirements*

2*1?* Ensure safet% and environmental control e<ui"ment and s%stems aretested and maintained*

Element ?: -ccu"ational Health !rotection:

?*1* !rotect the occu"ational health and ell 'ein) of em"lo%ees and

contractors*

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?*2* Ensure for cam"s$ housin)$ food su""l% and sanitation the health"rotection of em"lo%ees and contractors from infectious disease*

?*?* Evaluate and im"rove or"lace er)onomic factors durin) desi)n andim"lementation*

?*A* Ensure em"lo%ees and contractors are fit for dut%*

?*B* ,dentif%$ assure and mana)e occu"ational health riss*

?** Ensure ade<uate communication to em"lo%ees and contractors of thehaards associated ith 5o's*

Element A: !roduct Safet%:

A*1* !roduct safet% information is a""ro"riate$ accurate and availa'le*

A*2* Ensure that a "ro"er$ <ualified "rofessional "rior to commercialisationevaluates the "roduct safet% as"ects of ne and reformulated"roducts*

Element B: Environmental !rotection:

B*1* Ensure that all dischar)es )enerated at facilities are mana)ed to

control their "otential im"acts on human health$ the local environment$'usiness o"erations and costs*

B*2* Definitions of haardous and to8ic aste are esta'lished and thedis"osal of haardous and to8ic aste is documented*

B*?* Continuall% reduce dischar)es henever technicall% and economicall%feasi'le and 'eneficial to the environment*

B*A* Ensure that the control and the minimisation of dischar)es areevaluated in the desi)n$ o"eration and maintenance of facilities*

B*B* S%stems are im"lemented to "revent and deal ith s"ills and leas*

B** ,dentif% and mana)e instances of soil$ )round ater or surface atercontamination resultin) from facilit% o"eration*

B** Efficient use of ener)% and natural resources is a e% consideration inthe desi)n$ develo"ment and o"timisation of field o"erations$ "lantsand "roducts*

Element : +is Mana)ement:

*1* ,dentif% haardous activities and events and their "otentialconse<uences as "art of on6)oin) 'usiness o"erations*

*2*

*?* 3ssess and "rioritise riss$ mana)e them in a cost6effective manner$and document and communicate ris mana)ement decisions*

*A* Ensure that the desi)n of ne and modified facilities incor"oratesa""ro"riate environmental$ health and safet% "rotection measures*This is often called a IH3L-!J revie*

*B* Ensure that a""ro"riate HSE assessments are conducted as "art ofthe ac<uisition or dis"osal of assets*

** Mana)e HSE haards as "art of e<ui"ment or facilit% decommissionin)*

Element : Crisis Mana)ement:

*1* Ensure that assessments of "otential emer)enc% situations$ includin)trans"ortation accidents$ and their "otential im"acts are "eriodicall%conducted*

*2* Ensure that emer)enc% res"onse and crisis mana)ement "lans are in"lace for each facilit%$ are e"t u"6to6date and are understood '%those ho ma% 'e affected and those ho ill res"ond*

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*?* Ensure that the resources necessar% to res"ond to emer)enc%situations are defined$ availa'le$ read% to use and "eriodicall% tested*

*A* E8ercises are conducted to ensure a""lica'ilit% of the emer)enc%res"onse "lan and the readiness of resources*

*B* The relative roles$ res"onsi'ilities and ca"a'ilities of SE+,-.SSE+V,CES contractors and emer)enc% res"onse a)encies areunderstood and incor"orated into emer)enc% res"onse "lans*

Element : ,ncident +e"ortin) and ,nvesti)ation:

*1* 3n incident re"ortin) s%stem is in "lace$ hich$ at a minimum$includes the t%"es of incidents to 'e re"orted$ the level ofmana)ement to 'e informed and the time frame for re"ortin)*

*2* Ensure that incidents are investi)ated to determine root causes$ costsand the corrective actions necessar% to "revent their recurrence*

*?* Ensure that corrective actions are im"lemented$ documented and"eriodicall% assessed*

*A* Ensure lessons learned are shared*

Element F: Trainin) and Com"etenc%:

F*1* !rocedures ensure that HSE trainin) and e8"erience "re6re<uisites for relevant assi)nments are defined and documented*

F*2* !rovide trainin) to meet HSE 5o' re<uirements*

F*?* 3 com"etenc% evaluation s%stem is im"lemented to evaluate staff inHSE critical assi)nments*

Element 10: Communit% and !u'lic +elations:

10*1* 3 "rocedure for maintainin) communit% contact and addressin)concerns is esta'lished and maintained*

10*2* Contact ith a""ro"riate local HSE authorities is esta'lished andmaintained*

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10*?* !u'lic +elations are noled)ea'le of HSE in relation to o"erations$"ro5ects$ incidents and crisis mana)ement and ensure the facts area""ro"riatel% communicated to concerned "arties$ )overnmenta)encies and the media*

10*A* #ocal concerns a'out or its 'usiness units should 'e identified andaddressed*

Element 11: #e)al +e<uirements:

11*1* Ensure that all a""lica'le HSE le)al re<uirements are non andcom"liance is incor"orated into relevant "ro)rams*

11*2* Monitor emer)in) HSE le)al re<uirements and international standardsdevelo"ment*

11*?* ,dentif% o""ortunities for "artici"atin) in the develo"ment of ne le)alre<uirements$ here a""ro"riate*

3.3. Roles and Responsibilities:

+es"onsi'ilities for im"lementation of the HSEMS are as follos:

1 The SE+,-.S SE+V,CES Com"an% !rinci"als are res"onsi'le for the im"lementationof the HSEMS ithin their )rou" and accounta'le for achievin) the E8"ectations

2 The SE+,-.S SE+V,CES Com"an% !rinci"als are res"onsi'le for ado"tin) theHSEMS$ esta'lishin) !rocedures for its im"lementation ithin their com"anies$ and forachievin) the E8"ectations

? The Senior #ine Man)er in each 'usiness is res"onsi'le for ensurin) that the HSEMS isim"lemented in their com"an% and that a""ro"riate resources and trainin) are madeavaila'le to understand the HSEMS and to achieve its E8"ectations

A SE+,-.S SE+V,CES HSE Staff are res"onsi'le for "rovidin) su""ort to #ineMana)ement in im"lementin) and overseein) the HSEMS* This function can 'eaccom"lished '% develo"in)$ reviein) and "eriodicall% u"datin) the necessar% HSES%stems$ !ro)rams and !rocedures$ and '% assistin) #ine Mana)ement inim"lementin) a""ro"riate self6assessment and audit s%stems

B The SE+,-.S SE+V,CES HSE Mana)er is res"onsi'le for:

• Maintainin) and enhancin) the HSEMS$ includin) develo"ment of !rocedures to

facilitate comments and advice from the field on su))ested revisions to the s%stem$and for o'tainin) the necessar% #ine Mana)ement a""roval for an% "ro"osedchan)es

• Maintainin) an HSE audit function to assure #ine Mana)ement that the o"erations

are in com"liance ith le)al re<uirements$ Codes of !ractice and in conformanceith the E8"ectations of the (rou" Com"an% HSEMS

• Co6ordinatin)$ on an annual 'asis$ the develo"ment of a re"ort summarisin) HSE

"erformance for su'mission to the SE+,-.S SE+V,CES Mana)er>s Committeeho shall "rovide a com'ined HSE "erformance re"ort of all (rou" Com"an%actions to SE+,-.S SE+V,CES Mana)ement

• Esta'lishin) and maintainin) ith SE+,-.S SE+V,CES HSE function a I#i'rar%J to

facilitate sharin) HSE I;est !racticesJ and S%stems$ !ro)rams and !roceduresneeded to meet the E8"ectations of the HSEMS* !artici"atin) in a netor fortransferrin) HSE technolo)% and Ilessons learnedJ as an aid to continuousim"rovement

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• Esta'lishin) a document control s%stem for communicatin) and distri'utin) the

HSEMS and associated HSE S%stems$ !ro)rams and !rocedures* The documentcontrol s%stem includes a "rocess for issuin) all HSEMS information throu)h linechannels$ a mechanism to acnoled)e recei"t of documents$ and re"orts to usershi)hli)htin) an% chan)es in E8"ectations alon) ith a descri"tion of the reasons for

the chan)es

3.4. Establishing HSE b!ecti"es and #argets:

Dia)ram 1 is a de"iction of the HSE Mana)ement S%stem "rocess$ as it ould function atthe (rou" Com"an% or facilit% level* The term Ifacilit%J can refer to either a sin)le facilit%$such as a orsite or a "roduction unit7 )as "lant$ "ort or it can refer to a set of similarfacilities$ a))re)ated to)ether*

CONTINUOUS IMROVEMENT CYCLE

Di-'r-3 /

 3s shon at the to" of Dia)ram 1$ HSE "olicies "rovide the 'asic in"ut for the HSE Vision$Mission and Values statement and for the Elements and E8"ectations of the HSEMS* #e)alre<uirements define the re)ulator% 'oundaries in hich the (rou" Com"anies o"erates*acilit% mana)ement revies its HSE "erformance and the re<uirements of the HSEMS anddevelo"s a set of HSE ;usiness -'5ectives to im"rove HSE "erformance$ hich should 'einte)rated ith the overall 'usiness o'5ective "rocess* To facilitate this "rocess$ the'usiness "lannin) c%cle should incor"orate )uidelines re<uestin) a 'rief discussion of theoverall HSE strate)% and HSE o'5ectives*-nce HSE ;usiness -'5ectives have 'een set$ a Self63ssessment should 'e conducted*Since com"liance ith le)al re<uirements$ (uidelines and Codes of !ractice are a critical"art of the HSEMS7 the Self63ssessment should include a careful revie of thesere<uirements and hether the% are 'ein) met '% the facilit%* The revie should alsoe8amine the S%stems in "lace to ensure that such re<uirements are identified and e"t u"6to6date*

26

#as$ re)ulations

Codes & !ractice!olic% Visions$ Missions$ Values

Elements and e8"ectations 

Mana)ement revie set HSE'usiness o'5ectives

S*+,- -/ ,+- 3udits Self 3ssess

Develo" !lansCo&$i&uous

I3"rove3e&$

Measure results

 3llocate resources,m"lement "lans

Develo" !rocedures

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 3n% E8"ectation$ hich is not 'ein) met '% e8istin) S%stems$ !ro)rams and !rocedures$constitutes a (a"* ,n evaluatin) hether a (a" e8ists$ it is im"ortant to consider thedocumentation and revie re<uirements in the HSEMS* Clear assi)nment of res"onsi'ilit%$"rovision of ade<uate resources and documentation are re<uired for all S%stems$ !ro)rams

and !rocedures* ,n addition$ S%stems must include "rovisions for measurin) results and formana)ement revie*

 3t the com"letion of the Self63ssessment$ the facilit% ma% have a list of (a"s$ hich re<uirefillin)* These (a"s should 'e "rioritised$ ith (a"s hich re"resent a threat to health$safet% or the environment$ or non6com"liance ith las$ re)ulations and Codes of !ractice$havin) immediate "riorit%$ hile (a"s hich are caused '% lac of "ro"er documentation ormana)ement revie have loer "riorit%*

#ine Mana)ement should then develo" its HSE "lans$ tain) into account and esta'lishin) a'alance 'eteen the folloin) three considerations:

• illin) (a"s in "riorit% order 

• Seein) o""ortunities to reduce HSE cost ithout com"romisin) HSE "erformanceCa"turin) o"erations$ "roduction and maretin) o""ortunities created '% im"roved HSE

"erformance

3.$. %mplementing HSE Plans:

-nce the HSE ;usiness -'5ectives have 'een esta'lished$ Mana)ement "ersonnel shoulddevelo" s"ecific "lans includin) tar)ets and timeta'les to achieve those o'5ectives* 3s "artof this "rocess$ e% !erformance ,ndicators !,Gs can 'e identified to hel" the facilit% tracits "erformance* +esources should then 'e allocated$ S%stems$ !ro)rams and !roceduresdevelo"ed$ and the "lans im"lemented*

!eriodicall% o"erations "ersonnel should measure the results of HSE "ro)rams and

com"are them ith the tar)ets set for those "ro)rams* Mana)ement should then revie:

• The results of these measurements

• indin)s of self assessments and inde"endent audits of the HSEMS discussed in

section ?*

•  3n% other "ertinent information$ such as chan)es in HSE las$ re)ulations and codes of

"ractice$ 'usiness conditions or incentives for e8ceedin) the e8"ectations of the HSEMS

HSE tar)ets should 'e ad5usted as necessar%* 3n% ca"ital re<uirements )enerated '% thesene tar)ets are to 'e inte)rated into the 'usiness o'5ectives for that facilit%* The ad5ustmentof HSE tar)ets ends one continuous im"rovement c%cle and 'e)ins the ne8t*

3.&. %mpro"ement %ncenti"es:

Evaluation of the incentives to im"rove HSE should 'e an on6)oin) "rocess* Theseincentives can include:

• +educed accidents

• +educed emissions$ effluents and aste

• #oer cost

• ,m"roved relia'ilit%

• +educed "otential lia'ilit%

• ,m"roved re"utation ith re)ulators$ the "u'lic and customers

• Enhancement of em"lo%ee "ride

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,n some cases it ma% 'e "ossi'le to <uantif% an economic incentive for e8ceedin) theE8"ectations of the HSEMS '% com"arin) The !rice -f non6conformance !-@C ith the!rice -f Conformance !-C* E8am"les of !-@C include the costs of cleanin) u" s"ills$re"airin) the dama)e caused '% accidents$ carr%in) out incident investi)ations$ dealin) iththe )reater re)ulator% or "u'lic scrutin% hich results from a "oor "erformance record$ etc*

E8am"les of !-C include the costs of additional control e<ui"ment$ additional staff$additional trainin)$ etc* ,f !-@C is )reater than !-C$ an economic incentive ma% e8ist fore8ceedin) E8"ectations*

 3s "art of its consideration of continuous im"rovement$ mana)ement should evaluateincentives for o'tainin) ,S- F000 and ,S-1A000 and/or similar certifications* ,f suchincentives e8ist$ the facilit% ill 'e re<uired to im"lement a document control s%stem andother a""ro"riate "rocedures to meet certification re<uirements* acilities$ hich do not findincentives for ,S- standards or similar certifications$ should consider hether there areincentives for esta'lishin) document control s%stems inde"endent of certification*

3.'. HSE (anagement System )udits:

SE+,-.S SE+V,CES shall esta'lish and maintain an HSE 3udit !ro)ram to determine theeffectiveness of the HSEMS in fulfillin) Com"an% HSE "olicies and overall 'usinesso'5ectives* HSE "erformance$ assessed '% this 3udit !ro)ram$ ill 'e revieed ith (rou"Com"an% Mana)ement* Conductin) HSEMS 3udits ill 'e the res"onsi'ilit% of theSE+,-.S SE+V,CES HSE focal "oint$ ho ill re"ort annuall% to Senior Mana)ement onHSEMS "erformance*

 3 fundamental "rinci"le of Com"an%Gs a""roach to HSE auditin) is reco)nition of the "rimeim"ortance of "eriodic HSE Self63ssessments at the facilit% or 'usiness unit level* SuchSelf63ssessment is an essential tool for settin) o'5ectives and sustainin) continuousim"rovement in HSE "rocesses$ HSE results and 'usiness "erformance and should 'econducted on a re)ular schedule* 3n% findin) ofnon6com"liance ith le)al re<uirements or non6conformance ith the E8"ectations of theHSEMS should 'e documented$ and 3ction !lans develo"ed to correct the situation* 3'usiness unit should carr% out a Self63ssessment "rior to an inde"endent audit directed '%SE+,-.S SE+V,CES or Com"an% ,nternal 3uditors*

,nde"endent HSE audits ill 'e conducted on a "eriodic 'asis as directed '% SE+,-.SSE+V,CES Mana)ement Committee and/or ,nternal 3udit staff to verif% com"liance itha""lica'le le)al re<uirements$ to ensure conformance ith the E8"ectations of the HSEMSand to confirm the effectiveness of the facilit% or 'usiness unitGs Self63ssessments (rou"Com"anies ill develo" and maintain a ritten HSE audit "rotocol 'ased on self6assessment$ and consistent ith state6of6the6art criteria for use in carr%in) out inde"endentHSE audits* These audit "rotocols ill 'e document6controlled and ma% serve as )uidancefor the develo"ment of self6assessments and audit "rotocols for use '% facilit% staff*

SE+,-.S SE+V,CES mana)ement Committee ill ensure that directed auditors use theHSE audit "rotocol to develo" an understandin) of (rou" Com"an% HSEMS* The auditteam ill also assess the effectiveness of the Mana)ement S%stem '% reviein) relevantdocumentation$ ins"ectin) o"eratin) sites and facilities$ and interviein) em"lo%ees andcontractors*

 3udits ill 'e scheduled on the 'asis of the strate)ic im"ortance of the 'usiness activit%concerned$ considerin) such factors as ris$ environmental sensitivit%$ the results of "reviousHSE audits$ and the HSE "erformance of the facilit% or 'usiness unit*

 3udit findin)s ill 'e recorded and revieed ith local #ine Mana)ement at the conclusionof the audit* Su'se<uentl%$ audit findin)s and recommendations must 'e documented and

re"orted to those Senior #ine Mana)ers res"onsi'le for the activit% and/or area audited* Theres"onsi'le #ine Mana)ers must develo" an 3ction !lan to address audit findin)s and

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recommendations* or self6audits$ the Senior #ine Mana)er ill 'e res"onsi'le tocommunicate annuall% a summar% of the audit results and the success of the corrective 3ction !lan im"lementation throu)h line channels to the SE+,-.S SE+V,CES Mana)ementCommittee/ a""ointed 3udit Mana)er*

The (rou" Com"anies ill develo" and maintain an HSE audit s%stem to trac the status ofHSE audit findin)s and recommendations to ensure that timel% follo6u" action isim"lemented and to facilitate and document the follo6u" "rocess* The SE+,-.SSE+V,CES Committee ill maintain throu)h ,nternal 3udit an HSE audit data'ase to tracthe status of HSE audit findin)s$ recommendations and im"lementation*

The SE+,-.S SE+V,CES Committee a""ointed 3udit Mana)er shall$ in con5unction ithSE+,-.S SE+V,CES$ ensure that inde"endent HSE audits are led '% "ersonnel ho:

• Have "rofessional e8"erience and a thorou)h understandin) of the activit%$ area and

'usiness sector 'ein) audited

• Have 'een trained in <ualit% auditin) "rinci"les ith a "articular focus on HSE s%stems$"ro)rams and "rocedures

!ersonnel to serve on the SE+,-.S SE+V,CES audit teams ill 'e dran on an ad hoc  'asis from various de"artments ithin the -r)anisation as needed to meet audit o'5ectivesand "rovide HSE trainin) o""ortunities for (rou" Com"an% staff* Contractors ma% also 'eused to staff audit teams*

3.*. (anagement Re"ie+:

(rou" Com"an% Mana)ement ill revie the HSEMS at least 'ienniall% to ensure itscontinuin) suita'ilit% and effectiveness* The revie shall 'e documented*

Mana)ement +evie must address the HSE "erformance of facilities$ the commitment tocontinuous im"rovement in HSE "erformance and the status of HSE audit findin)s* TheMana)ement +evie must also address the "otential need for chan)e in SE+,-.SSE+V,CES HSE "olicies or in (rou" Com"an% HSE S%stems and -'5ectives in li)ht ofemer)in) HSE trends and chan)es in the 'usiness*

3.,. -ommunications )/ %n0ormation Sharing:

Communications and information sharin) are critical to the success of the HSEMS*Communication is s"ecificall% re<uired:

• 9ith em"lo%ees$ )overnment a)encies$

customers$ communities$ and the "u'lic

• ;eteen facilities and units at the same

level ithin a (rou" Com"an% and ith their counter"arts in the rest of the or)anisation

The E8"ectations of the HSEMS address thefirst t%"e of communication and informationsharin)* The re<uirements for communication 'eteen various levels of the mana)ementon HSE matters are the same as the communication re<uirements for other as"ects of our'usiness*

Hoever$ the HSEMS creates ne o""ortunities and ne incentives to communicate andshare information horiontall% throu)hout the (rou" Com"anies* ;% creatin) a common set

of re<uirements for o"erations$ the HSEMS facilitates the sharin) of HSE S%stems$!ro)rams and !rocedures* The em"hasis that the HSEMS "laces on continuous

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im"rovements should create an even )reater incentive for this information sharin)*SE+,-.S SE+V,CES ill maintain a I#i'rar%J of HSE S%stems$ !ro)rams and !rocedures$to facilitate sharin) of I;est !racticesJ across all of SE+,-.S SE+V,CES*

DEVELOMENT AND ALICATION GUIDELINES

Au$hor

These (uidelines have 'een st%led '% HSE !artenaire in line ith Health and Safet% E8ecutivedocument HS ( B and after those "rinci"les "ro"osed '% the E&! orum* 9e acnoled)e the or"erformed '% the -(! com"anies es"eciall% those re"resented in The E&! orum Safet%$ Health and!ersonnel Com"etence and Environmental 4ualit% Committees*

This same 'asic structure has 'een ado"ted '% the ,nternational Standards -r)anisation for theEnvironmental Mana)ement S%stem EMS Standard Series 1A000 ,S- 1A000 and as used for the,S- F000 standard services settin) forth the Safet% Mana)ement S%stem SMS

INTRODUCTION

/. ;AC<GROUND

There is ide reco)nition of the 'enefits of o'5ective or )oal6settin) a""roaches to safet%* This is afundamental "rinci"le of ;ritish Standard BB0 ;S BB0 and the SMS a""roach hich dras onthe mana)ement "rinci"les of the ,nternational Standard on 4ualit% S%stems$ ,S- F000* Similarl%$environmental as"ects are su'5ect to e8tensive re)ulation and Environmental Mana)ement S%stemsEMS ;S B0 and ,S- 1A000 are used to control and mana)e environmental im"acts* urther$;S 00$ ,S- 1000 -ccu"ational Health and Safet% Mana)ement S%stem$ has 'een im"lementedto include occu"ational health into this overall mana)ement scheme*

 3lthou)h there are differences in the detailed handlin) of Health$ Safet% and Environmental ,ssues$safet% and environmental mana)ement are conver)in) toards the s%stems model of ,S- F000* ,t isu"on the ,S- F000 s%stem that ,S- 1A000 'uilds Environmental Mana)ement S%stems and 1000for -ccu"ational Health and Safet%*

The re<uirements of health$ safet% and environmental "rotection are not ala%s in harmon%* ore8am"le$ measures necessar% to safe)uard "ersonnel in emer)encies ma% have adverseenvironmental effects$ and vice versa* Hoever$ 5oint consideration of health and safet% andenvironmental matters "rovides a frameor ithin hich such issues can 'e resolved$ and ana""ro"riate 'alance struc*

0. UROSE AND SCOE

These Health$ Safet% and Environmental Mana)ement S%stem (uidelines are desi)ned to:

• Cover relevant Health$ Safet% and Environment HSE issues in a sin)le document

• ;e ada"ta'le to different t%"es of o"erations

• +eco)nise$ and 'e a""lica'le to$ the role of contractors and su'6contractors

• acilitate o"eration ithin the frameor of statutor% re<uirements

• acilitate evaluation of o"erations to international standards

These (uidelines descri'e the main elements necessar% to develo"$ im"lement and maintain aHealth$ Safet% and Environmental Mana)ement S%stem HSEMS* The% do not dictate s"ecific

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L-+-,/* C777-8

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"erformance re<uirements$ 'ut instead allo each (rou" Com"an% to set !olicies and -'5ectivestain) into account information a'out the si)nificant health and safet% haards and environmentaleffects of their o"erations*

The (uidelines are tem"lates for ourselves and our contractors that hel" assure us and others such

as )overnment a)encies$ nei)h'ours$ "artners$ clients$ insurers and the "u'lic of com"liance ith

stated HSE "olicies ithin an o'5ective6settin) mana)ement s%stem* urthermore$ the )uidelinesare intended to 'uild u"on e8istin) sound$ ora'le and effective com"an% s%stems and "ractices*

The HSE criticalit% of a )iven o"eration or situation dictates hether it arrants a formall%documented and controlled "rocedure* ,n man% instances the e8istin) com"an% "ractices ill 'eless formal 'ut nevertheless full% acce"ta'le* 3ssurin) the suita'ilit% of all as"ects of the HSEMSremains the res"onsi'ilit% of each (rou" Com"an% and facilit%* These (uidelines should 'e read inthe conte8t and s"irit of self6re)ulation*

:. The He-!$h S-%e$2 -&# E&viro&3e&$-! M-&-'e3e&$ S2s$e3 Mo#e!

The model Health$ Safet% and Environmental Mana)ement S%stem that forms the 'asis of these(uidelines is shon schematicall% in Dia)ram 2* 3lthou)h this indicates a se<uence of the HSEMSelements$ man% of the sta)es ill in "ractice 'e addressed at the same time or revisited at differenttimes* #ieise$ this is onl% one de"iction of the interrelation of these elements*

The HSEMS is not intended to 'e a stand6alone e8ercise* ,t is to 'e mer)ed into and 'ecome aninte)ral "art of the overall mana)ement s%stem*

THE MODEL

Dia)ram 2

=. STRUCTURE OF THE DOCUMENT

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The SE+,-.S SE+V,CES HSEMS (.,DE has to main sections: =(uidelines> and =Su""lementar%,nformation>* The (uidelines descri'e the elements of the HSEMS model and their inter6relationshi"s* These elements ma% also 'e thou)ht of as ="erformance standards>* NThis termshould not hoever$ 'e confused ith ="erformance criteria>$ hich are loer6level s"ecifications forthe "erformance of o"erations*O

The Su""lementar% section contains additional advisor% material under the same headin)s$includin) e8am"les of the manner in hich the (uidelines ma% 'e a""lied* The sections arenum'ered as in the (uidelines$ 'ut ith the "refi8 =S>*

>. TERMINOLOGY

!articular attention should 'e "aid to the definition and usa)e in these (uidelines of the terms =ris>$=haard>$ ="erformance criteria>$ =audit> and =revie>* +eferences in the (uidelines to a =Com"an%>ma% 'e taen to refer to the +enaissance$ (rou" Com"anies$ facilities$ contractors$ and othero"erations under the "urvie of +enaissance*

E?ECUTIVE SUMMARY OF THE HSEMS MODEL

<EY ELEMENTS OF THE HSEMS MODEL

The (uidelines descri'e a mana)ement s%stem$ shon in Dia)ram 2 of this section$ for settin) andim"lementin) Com"an% !olic% and -'5ectives on Health$ Safet% and the Environment* e% elements of theHSEMS are shon in the ta'le 'elo*

HSEMS E!e3e&$ A##ressi&'

#eadershi" and commitment To"6don commitment and culture$ essential to the success ofthe s%stem*

!olic% and strate)ic o'5ectives Com"an% intentions$ "rinci"les of action and as"irations ithres"ect to health$ safet% and environment*

-r)anisation$ resources and

documentation

-r)anisation of "eo"le$ resources and documentation for soundHSE "erformance*

Evaluation and ris mana)ement ,dentification and evaluation of HSE riss$ for activities$ "roductsand services$ and develo"ment of ris reduction measures*

!lannin) !lannin) the conduct of or activities$ includin) "lannin) forchan)es and emer)enc% res"onse*

,m"lementation and monitorin) !erformance and monitorin) of activities$ and ho correctiveaction is to 'e taen hen necessar%*

 3uditin) and reviein) !eriodic assessments of s%stem "erformance$ effectiveness and

fundamental suita'ilit%*

=. LEADERSHI AND COMMITMENT

This section addresses the to" 6 don commitment and culture necessar% for the success of an HSEMSs%stem

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Dia)ram ?

Senior Mana)ement must "rovide stron)$ visi'le leadershi" and commitment$ and ensure that thiscommitment is translated into the necessar% resources to develo"$ o"erate and maintain the HSEMSand to attain the !olic% and Strate)ic -'5ectives* Mana)ement should ensure that full account istaen of HSE !olic% re<uirements and should "rovide su""ort for local actions taen to "rotecthealth$ safet% and the environment*

SE+,-.S SE+V,CES must create and sustain a culture that su""orts the HSEMS$ 'ased on:

• ;elief in the com"an% desire to im"rove HSE "erformance

• Motivation to im"rove "ersonal HSE "erformance

•  3cce"tance of individual res"onsi'ilit% and accounta'ilit% for HSE "erformance

• !artici"ation and involvement at all levels in HSEMS develo"ment

• Commitment to an effective HSEMS

Em"lo%ees of 'oth SE+,-.S SE+V,CES and its contractors must 'e involved in the creation andmaintenance of a culture that su""orts HSEMS*

>.

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!-#,CK 3@D ST+3TE(,C -;PECT,VES:

 

Di-'r-3 =

Com"an% mana)ement ill define and document its HSE !olicies and Strate)ic -'5ectives andensure that the%:

•  3re consistent ith those of SE+,-.S SE+V,CES

•  3re relevant to its activities$ "roducts and services$ and their effects on HSE

•  3re consistent ith other "olicies

Have e<ual im"ortance ith other "olicies and o'5ectives•  3re im"lemented and maintained at all or)anisational levels

•  3re availa'le to SE+,-.S SE+V,CES$ )overnment a)encies and the "u'lic

• Commit the com"an% to meet or e8ceed all relevant re)ulator% and le)islative re<uirements

•  3""l% res"onsi'le standards of its on here las and re)ulations do not e8ist

• Commit to reduce the riss and haards to health$ safet% and the environment of activities$

"roducts and services to levels hich are as lo as reasona'l% "ractica'le

• !rovide for the settin) of HSE o'5ectives that commit continuous efforts to im"rove HSE

"erformance

Strate)ic HSE -'5ectives ill 'e esta'lished and "eriodicall% revieed* Such o'5ectives ill 'econsistent ith 'oth SE+,-.S SE+V,CES and the com"an%Gs "olic% and reflect the activities$relevant HSE haards and effects$ o"erational and 'usiness re<uirements$ re)ulations and the viesof em"lo%ees$ contractors and customers*

@. ORGANISATION, RESOURCES AND DOCUMENTATION

This section addresses the organisation of people, resources and documentation for sound HSE performance

34

hi' 'ection

addre''e' omanyintention',

 rincile' of action

and a'iration' &ith

re'ect to health,

 'afety and

environment and the

aim of imroved

 HSE erformance

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Dia)ram B

&.1. rganisational Structure and Responsibilities:

Successful handlin) of HSE matters is a line res"onsi'ilit%$ re<uirin) the active "artici"ation

of all levels of mana)ement and su"ervision7 this should 'e reflected in the or)anisationalstructure and allocation of resources*

The com"an% ill define$ document and communicate 6 ith the aid of or)anisationaldia)rams here a""ro"riate 6 the roles$ res"onsi'ilities$ authorities$ accounta'ilities andinter6relations necessar% to im"lement the HSEMS$ includin) 'ut not limited to:

• !rovision of resources and "ersonnel for HSEMS develo"ment and im"lementation

• ,nitiation of action to ensure com"liance ith HSE !olic%

•  3c<uisition$ inter"retation and "rovision of information on HSE matters

• ,dentification and recordin) of corrective actions and o""ortunities to im"rove HSE

"erformance

+ecommendation$ initiation or "rovision of mechanisms for im"rovement$ andverification of their im"lementation

• Control of activities hile corrective actions are 'ein) im"lemented

• Control of emer)enc% situations

,t ill 'e stressed to all em"lo%ees their individual and collective res"onsi'ilit% for HSE"erformance* The com"an% ill also ensure that "ersonnel are com"etent see section *A and have the necessar% authorit% and resources to "erform their duties effectivel%*

The or)anisational structure and allocation of res"onsi'ilities ill reflect the res"onsi'ilit% ofline mana)ers at all levels for develo"in)$ im"lementin) and maintainin) the HSEMS in their"articular areas* The structure should descri'e the relationshi"s 'eteen:

• Different o"eratin) units or facilities

• -"eratin) and su""ortin) services hether the services are "rovided on the same

facilit% or from a lar)er cor"orate or)anisation

• Em"lo%ees and contractors

• !artners in 5oint activities

&.2. (anagement Representati"es:

Mana)ement re"resentatives ill 'e assi)ned res"onsi'ilit%$ authorit% and accounta'ilit%for co6ordinatin) im"lementation and maintenance of the HSEMS* The re"resentatives ill'e accounta'le to senior (rou" Com"an%$ mana)ement* Hoever$ the a""ointments

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should not reduce the res"onsi'ilit% of individual line mana)ers for im"lementin) the HSEMSin their "articular areas*

&.3. Resources:

Senior mana)ement ill allocate sufficient resources to ensure the effective o"eration of the

HSEMS$ tain) account of advice from the mana)ement re"resentatives$ line mana)ementand HSE s"ecialists* +esource allocation should 'e revieed re)ularl% as "art of the revieof the HSEMS see section *2$ of mana)ement of chan)e see section B*A and of rismana)ement See section A*

&.4. -ompetence:

*A*1* (eneral:

!rocedures ill 'e maintained for ensurin) that "ersonnel "erformin) s"ecificassi)ned HSE6critical activities and tass are com"etent on the 'asis of a""ro"riate:

• !ersonal a'ilities

• Sills develo"ed throu)h e8"erience•  3c<uired noled)e

S%stems for com"etence assurance should a""l% 'oth to initial recruitment and toselection for ne activities$ and to 'oth staff and contractors* The continuin)com"etence of "ersonnel to "erform their duties should 'e re)ularl% revieed andassessed$ includin) a""ro"riate consideration of "ersonal develo"ment and trainin)re<uired to achieve com"etence for chan)in) activities and technolo)ies seesection ?*A*2* !rocedures for com"etence assurance include$ amon) others:

• S%stematic anal%sis of re<uirements for tass

•  3ssessment of individualsG "erformance a)ainst defined criteria

Documented evidence of individual com"etence• !ro)rams for "eriodic re6assessment

Dia)ram

36

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*A*2* Trainin):

The com"an% ill maintain "rocedures to ensure and increase com"etence throu)h

identification of trainin) needs and "rovision of a""ro"riate trainin) for all "ersonnel*

Trainin) must 'e sufficient to ensure achievement of the com"an%Gs "olic% and

o'5ectives$ and meet or e8ceed that re<uired '% le)islation and re)ulations*

 3""ro"riate records of trainin) should 'e maintained see section *? and refresher 

trainin) scheduled as re<uired*

Dia)ram

S%stems to monitor the effectiveness of trainin) "ro)rams and to introduceim"rovements here necessar% should 'e develo"ed*

&.$. -ontractors:

!rocedures must 'e develo"ed to ensure contractors o"erate a mana)ement s%stem that isconsistent ith the re<uirements and "rovisions of !olic% and are com"ati'le ith theHSEMS of the com"an% to hich it is "rovidin) services* !rocedures should facilitateinterfacin) of contractorsG activities ith those of the com"an% and ith those of othercontractors$ as a""ro"riate* NThis ma% 'e achieved '% means of a s"ecific interfacedocument 'eteen com"an% and contractor so that an% differences ma% 'e resolved$ and

"rocedures a)reed$ 'efore or commencesO* !articular attention should 'e "aid to thefolloin):

• Selection of contractors$ includin) amon) other considerations s"ecific assessment of

their HSE "olic%$ "ractices and "erformance and the ade<uac% of their HSEMS$commensurate ith the riss associated ith the services to 'e "rovided

• Effective communication see section ?* of the e% elements of the com"an%Gs

HSEMS$ and of the standards of orer and environmental "rotection e8"ected from thecontractor$ includin) a)reed HSE o'5ectives and "erformance criteria

• Sharin) '% com"an% and contractor of relevant information hich ma% im"act on the

HSE "erformance of either 

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• The re<uirement that each contractor has an effective and relevant trainin) "ro)ram

hich includes records and "rocedures for assessin) the suita'ilit% of staff or a"articular individual and the need for further trainin)

• Definition of methods for monitorin) and assessin) contractor "erformance a)ainst

a)reed HSE o'5ectives and "erformance criteria

&.&. -ommunication:

!rocedures are to 'e develo"ed to ensure that com"an% em"lo%ees and those ofcontractors and "artners$ at all levels$ are aare of the:

• ,m"ortance of com"liance ith the HSE !olic% and -'5ectives$ and their individual roles

and res"onsi'ilities in achievin) it

• HSE riss and haards of their or activities and the "reventative and miti)ation

measures see section A and emer)enc% res"onse "rocedures that have 'eenesta'lished see section B*B

!otential conse<uences of de"arture from a)reed o"eratin) "rocedures• Mechanisms for su))estin) to mana)ement im"rovements in the "rocedures '% hich

the% and others o"erate

Maintainin) means of e8ternal communication in times of emer)enc% is es"eciall% im"ortantand s"ecial contin)enc% arran)ements should 'e in "lace see section B*B*

The com"an% should maintain "rocedures for communication of HSE information$ consistentith its "olic% and ith a""lica'le le)al re<uirements* The com"an% should$ hile "rotectin)confidential information$ mae availa'le its HSE e8"erience to em"lo%ees$ contractors$customers and other com"anies en)a)ed in similar activities to facilitate im"rovements inindustr% HSE "erformance*

Dia)ram

!rocedures should 'e develo"ed for receivin) and res"ondin) to communications fromem"lo%ees$ contractors$ customers$ )overnment a)encies and the "u'lic concernin) HSE"erformance and mana)ement* Communit% aareness and consultation "ro)rams ill 'emaintained here a""ro"riate* Methods to measure the effectiveness of thesecommunication "rocedures should 'e develo"ed*

3!

 

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&.'. /ocumentation and its control:

**1* HSEMS Documentation:

The Com"an% ill maintain controlled documentation to:

• +ecord the HSE "olic%$ o'5ectives and "lans

• +ecord and communicate e% roles and res"onsi'ilities

• Descri'e HSEMS elements and their interactions

• Cross6reference related documentation and descri'e lins ith other as"ects of

the overall mana)ement s%stem

• +ecord the results of HSE evaluation and ris mana)ement

• +ecord relevant le)al re<uirements

• +ecord$ here necessar%$ "rocedures and or instructions for e% activities

and tass

• Descri'e emer)enc% "lans and res"onsi'ilities$ and the means of res"ondin) to

incidents and "otential emer)enc% situations

Such documentation ill cover:

• SE+,-.S SE+V,CES

• ,ndividual functions and o"erations

• Contractors and "artners

**2* Document Control:

!rocedures for controllin) HSEMS documents ill ensure that:

• The% can 'e identified ith the a""ro"riate com"an%$ unit or activit%

• The% are "eriodicall% revieed$ revised as necessar% and a""roved for

ade<uac% '% authorised "ersonnel "rior to issue• Current versions are availa'le at those locations here the% are needed

• 9hen o'solete$ the% are "rom"tl% removed from all "oints of issue and "oints of 

use

Documentation ill 'e le)i'le$ ith dates of revision$ readil% identifia'le$ num'eredith a version num'er$ maintained in an orderl% manner and retained for as"ecified "eriod* !olicies and res"onsi'ilities ill 'e esta'lished for the modificationof documents$ and their availa'ilit% to em"lo%ees$ contractors$ )overnment a)enciesand the "u'lic* Documentation ma% 'e made availa'le on electronic media 'ut atleast one "rinted co"% shall 'e availa'le and easil% accessi'le at ma5or facilities*

. EVALUATION AND RIS< MANAGEMENT

Risk is present in all human endeavours. This section addresses the identification of HSE hazards andevaluation of HSE risks, for all activities, products and services, and development of measures to reducethese risks. The essential steps of Hazard Management are shown in diagram 1 

3#

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Dia)ram F

'.1. Haard (anagement:+is reduction is related to the reduction of haards and is itself a T4M "rocess as de"icted'elo* Haards must 'e identified and their "ossi'le effects evaluated* This allos the"ro"er o"erations "recautions or en)ineerin) desi)n out ste"s to 'e taen to "reventhaards* Hoever$ hen an incident does occur dama)e miti)ation and recover% must 'eaddressed throu)h "re6"lanned "rocedures

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THE ESSENTIAL STES OF HABARD MANAGEMENT

Dia)ram 10

'.2. %denti0ication o0 haards and e00ects:

!rocedures ill 'e develo"ed to identif% s%stematicall% the haards and effects$ hich ma%affect or arise from o"erations and activities$ and from the materials$ hich are used or

encountered in them* The sco"e of the identification should cover activities from "ro5ectince"tion throu)h to a'andonment and restoration of sites* The conce"t 'ein) to Idesi)noutJ HSE "ossi'le "ro'lems from da% one*

 

Dia)ram 11

41

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This includes consideration of:

• !lannin)$ construction and commissionin) i*e*$ asset ac<uisition$ develo"ment and

im"rovement activities

• +outine and non6routine o"eratin) conditions$ includin) shut6don$ maintenance andstart6u"

• ,ncidents and "otential emer)enc% situations$ includin) those arisin) from:

!roduct/material failures

Structural failure

Climatic$ )eo"h%sical and other e8ternal natural events

Human factors includin) 'readons in the HSEMS

• Decommissionin)$ a'andonment$ dismantlin)$ dis"osal and restoration

• !otential haards and effects associated ith "ast activities

!ersonnel at all or)anisational levels should 'e a""ro"riatel% involved in the identification of

haards and effects*

'.3. E"aluation:

!rocedures ill 'e develo"ed to evaluate assess riss and effects from identified haardsa)ainst screenin) criteria$ tain) account of "ro'a'ilities of occurrence and severit% ofconse<uences for:

• !eo"le

• Environment

•  3ssets

• +e"utation

,t should 'e noted that an% evaluation techni<ue "rovides results hich themselves ma% 'esu'5ect to a ran)e of uncertainties* Therefore$ formal ris evaluation techni<ues ill 'e usedin con5unction ith the 5ud)ement of e8"erienced "ersonnel* 9here a""ro"riate$ advice ofre)ulators and surroundin) communit% should also 'e considered*

+is evaluation should:

• ,nclude effects of activities$ "roducts and services

•  3ddress effects and riss arisin) from 'oth human and hardare factors

• Solicit in"ut from "ersonnel directl% involved ith the ris area

• ;e conducted '% <ualified and com"etent "ersonnel

• ;e conducted accordin) to a""ro"riate and documented methods

• ;e u"dated at s"ecified intervals

Evaluation of health and safet% riss and effects should include$ here a""ro"riate$consideration of:

• ire and e8"losion

• ,m"acts and collisions

• Dronin)$ as"h%8iation and electrocution

• Chronic and acute e8"osure to chemical$ "h%sical and 'iolo)ical a)ents

• Er)onomic factors

Evaluation of acute and chronic environmental effects should include$ here a""ro"riate$

consideration of:

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• Controlled and uncontrolled emissions of matter and ener)% to land$ ater and the

atmos"here

• (eneration and dis"osal of solid and other astes

• .se of land$ ater$ fuels and ener)%$ and other natural resources

• @oise$ odour$ dust$ vi'ration

• Effects on s"ecific "arts of the environment includin) ecos%stems

• Effects on archaeolo)ical and cultural sites and artefacts$ natural and conservation

areas and sensitive marine areas*

'.4. Recording o0 haards and e00ects:

The com"an% ill maintain "rocedures to document those haards and effects chronic andacute identified as si)nificant in relation to health$ safet% and the environment$ outlinin) themeasures in "lace to reduce them see sections A* and identif%in) the relevant HSE 6critical s%stems and "rocedures*

'.$. Strategy Requirements:

The com"an% should maintain "rocedures to record statutor% re<uirements and codesa""lica'le to the HSE as"ects of its o"erations$ "roducts and services and to ensurecom"liance ith such re<uirements*

'.&. b!ecti"es and Per0ormance -riteria:

The com"an% ill maintain "rocedures to esta'lish detailed HSE o'5ectives and"erformance criteria at relevant levels*

Such o'5ective and "erformance criteria should 'e develo"ed in the li)ht of "olic%$ strate)icHSE o'5ectives$ HSE riss$ and o"erational and 'usiness needs* The% should 'e <uantified$herever "ractica'le and identified ith defined time scales hile 'ein) realistic and

achieva'le*

 3s a follo6u" to ris evaluation see section A*?$ the com"an% should develo" "roceduresto set "erformance criteria for HSE 6 critical activities and tass$ hich sti"ulate in ritin) theacce"ta'le standard for their "erformance* ,t should also$ at s"ecified intervals$ revie thecontinuin) relevance and suita'ilit% of the criteria*

'.'. Ris Reduction (easures:

The com"an% ill have "rocedures to select$ evaluate and im"lement measures to reduceriss and effects* +is reduction measures include 'oth those to "revent incidents i*e*$reducin) the "ro'a'ilit% of occurrence and to miti)ate chronic and acute effects i*e*$reducin) the conse<uences* !reventive measures such as ensurin) asset inte)rit% seesection B*2 should 'e em"hasised herever "ractica'le* Miti)ation measures shouldinclude ste"s to "revent escalation of develo"in) a'normal situations$ lessen adverse HSEeffects and ensure emer)enc% res"onse measures for recover% see section B*B* Effectiveris reduction measures and follo6u" re<uire visi'le commitment of mana)ement and on6site su"ervision$ as ell as the understandin) and onershi" of o"erations "ersonnel*

'.*. %mplementation:

,n all cases consideration ill 'e )iven to reducin) ris to a level deemed =3s #o 3s+easona'l% !ractica'le> 3#3+! reflectin) amon) other factors$ local conditions andcircumstances$ the 'alance of cost and 'enefits and the current state of scientific andtechnical noled)e*

!rocedures are needed to:

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• ,dentif% "revention and miti)ation measures for "articular activities$ "roducts and

services hich "ose "otential HSE riss

• +e6a""raise activities to ensure that the measures "ro"osed do reduce riss$ or ena'le

relevant o'5ectives to 'e met

• ,m"lement$ document and communicate to e% "ersonnel interim and "ermanent ris

reduction measures$ and monitor their activities

• Develo" relevant measures such as "lans for emer)enc% res"onse section B*B to

recover from incidents and miti)ate their effects

• ,dentif% haards arisin) from ris "revention and miti)ation and recover% measures

• Evaluate the tolera'ilit% of conse<uent riss and effects a)ainst the com"an% screenin)

criteria

. LANNING

This section addresses the firm planning of work activities, including the risk reduction measures !selectedthrough the evaluation and risk management process". This includes planning for e#isting operations,managing change and developing emergenc$ response measures

Dia)ram 12

*.1. 5eneral:

There must 'e ithin overall or "ro)rams$ "lans for achievin) HSE o'5ectives and"erformance criteria* These "lans should include:

•  3 clear descri"tion of the o'5ectives

• Desi)nation of res"onsi'ilit% for settin) and achievin) o'5ectives and "erformance

criteria at each relevant function and level of the or)anisation

• The means '% hich the% are to 'e achieved

• +esource re<uirements

• Time scales for im"lementation

• !ro)rams for motivatin) and encoura)in) "ersonnel toard a suita'le HSE culture

• Mechanisms to "rovide feed'ac to "ersonnel on HSE "erformance

• !rocesses to reco)nise )ood "ersonal and team HSE "erformance e*)*$ safet% aard

schemes

• Mechanism for evaluation and follo6u"

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*.2. )sset %ntegrity:

!rocedures must 'e in "lace to ensure that HSE 6 critical facilities and e<ui"ment that thecom"an% desi)ns$ constructs$ "rocures$ o"erates$ maintains and/or ins"ects are suita'le forthe re<uired "ur"ose and com"l% ith defined criteria* !re6"rocurement and "re6construction assessment of ne facilities and e<ui"ment must include e8"licit assessment of 

a""ro"riateness to meet HSE re<uirements and should em"hasise desi)n as the 'est"reventive measures to reduce ris and adverse HSE effects*

!rocedures and s%stems for ensurin) asset inte)rit% must address amon) other factorsstructural inte)rit%$ "rocess containment$ i)nition control and s%stems for detection$

shutdon$ emer)enc% res"onse$ life savin)$ e8"osure reduction and environmental"rotection*

Deviation from a""roved desi)n "ractices and standards are "ermitted onl% after revie anda""roval '% desi)nated "ersonnel and/or authorities as a""ro"riate* The rationale for the

deviation should 'e documented*

*.3. Procedures and 6or %nstructions:

*?*1* Develo"in) !rocedures:

 3ctivities for hich the a'sence of ritten "rocedures could result in infrin)ement ofHSE "olic%$ 'reaches of le)al re<uirements$ "erformance criteria$ (uidelines$ orCodes of !ractice should 'e identified* Documented "rocedures or standardsshould 'e "re"ared for such activities$ definin) ho the% are to 'e conducted 6hether '% the com"an%Gs on em"lo%ees$ or '% others actin) on its 'ehalf 6 toensure technical inte)rit% and to transfer noled)e effectivel%*

State ritten "rocedures sim"l%$ unam'i)uousl% and understanda'l%$ and indicatethe "ersonGs res"onsi'le$ methods to 'e used and$ here a""ro"riate$ "erformancestandards and criteria to 'e satisfied*

!rocedures are re<uired for "rocurement and contracted activities$ to ensure thatsu""liers and those actin) on the com"an%Gs 'ehalf com"l% ith the com"an%Gs"olic% re<uirements that relate to them*

*?*2* ,ssuin) 9or ,nstructions:

9or instructions define the manner of conductin) tass at the or6site level$hether conducted '% our on em"lo%ees or '% others actin) on our 'ehalf* ,n thecase of HSE 6 critical tass$ hich have the "otential for adverse HSEconse<uences if incorrectl% "erformed$ these or instructions should 'e

documented and communicated to relevant "ersonnel*

*.4. (anagement o0 -hange:

!rocedures must 'e in "lace for "lannin) andcontrollin) chan)es$ 'oth "ermanent and tem"orar%$ in"eo"le$ "lant$ "rocesses and "rocedures$ to avoidadverse HSE conse<uences*

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The "rocedures must 'e suita'le to address the HSE issues involved$ accordin) to thenature of the chan)es and their "otential conse<uences$ and should address:

• ,dentification and documentation of the "ro"osed chan)e and its im"lementation

• +es"onsi'ilit% for reviein) and recordin) the "otential HSE haards from the chan)e or its im"lementation

• Documentation of the a)reed chan)e and im"lementation "rocedure$ includin):

Measures to identif% HSE haards and to assess and reduce riss and effects

Communication and trainin) re<uirements

Time limits$ if an%

Verification and monitorin) re<uirements

 3cce"tance criteria and action to 'e taen if 'reached

•  3uthorit% for a""roval to im"lement the "ro"osed chan)e

!rocedures ill include ho ne$ amended or revised le)al re<uirements ill 'e assessedand incor"orated in the HSEMS*

Se"arate "lans should 'e esta'lished for the HSE mana)ement of ne o"erations relatin)$for e8am"le$ to ac<uisitions$ develo"ments$ divestments$ "roducts$ services or "rocesses$or of modified o"erations here the modification introduces si)nificantl% different HSEconcerns* These se"arate "lans should define at least:

• HSE o'5ectives to 'e attained

• Mechanisms for their achievement

• +esource re<uirements to achieve HSE o'5ectives

• !rocedures for dealin) ith chan)es and modifications as "ro5ects "roceed

• Corrective mechanisms to 'e em"lo%ed should the need arise$ ho the% ill 'e

activated and ho their ade<uac% can 'e measured

*.$. -ontingency and Emergency Planning:

!rocedures ill 'e devised to identif% foreseea'le emer)encies '% s%stematic revie andanal%sis* 3 record of such identified "otential emer)encies should 'e made$ and u"dated ata""ro"riate intervals in order to ensure effective res"onse to them*

The com"an% should develo"$ document andmaintain "lans for res"ondin) to these "otentialemer)encies$ and communicate such "lans to:

• Command and control "ersonnel

• Em"lo%ees and contractors ho ma% 'e

affected

• Emer)enc% services

• #ocal )overnment units

• -thers liel% to 'e im"acted

The emer)enc% "lans should cover:

• -r)anisation$ res"onsi'ilities$ authorities and "rocedures for emer)enc% res"onse and

di##Cter control$ includin) the maintenance of internal and e8ternal communications

• S%stems and "rocedures for "rovidin) "ersonnel refu)e$ evacuation$ rescue and

medical treatment

• S%stems and "rocedures for "reventin)$ miti)atin) and monitorin) environmental effects

of emer)enc% actions

• !rocedures for communicatin) ith authorities$ relatives and other relevant "arties

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• S%stems and "rocedures for mo'ilisin) com"an% e<ui"ment$ facilities and "ersonnel

•  3rran)ements and "rocedures for mo'ilisin) third "art% resources for emer)enc%

su""ort

•  3rran)ements for trainin) res"onse teams and for testin) the emer)enc% s%stems and"rocedures

To assess the effectiveness of res"onse "lans$ "rocedures must 'e maintained to testemer)enc% "lans '% scenario drills and other suita'le means$ at a""ro"riate intervals$ and torevise the res"onse "lans as necessar% in the li)ht of the e8"erience )ained*

!rocedures must 'e in "lace for the "eriodic assessment of emer)enc% e<ui"ment needsand the maintenance of such e<ui"ment in a read% state*

. IMLEMENTATION

This section addresses how activities are to %e performed and monitored and how corrective action is to %etaken when necessar$.

Dia)ram 1?

,.1. )cti"ities and #ass: 3ctivities and tass should 'e conducted accordin) to "rocedures and or instructionsdevelo"ed at the "lannin) sta)e or earlier$ in accordance ith HSE "olic%:

•  3t senior mana)ement level$ the develo"ment of strate)ic o'5ectives and hi)h level

"lannin) activities are to 'e conducted ith due re)ard for the HSE "olic%*

•  3t su"ervisor% and mana)ement level$ ritten directions re)ardin) activities hich

t%"icall% involve man% tass ill normall% tae the form of "lans and "rocedures*

   3t the or6site level$ ritten directions re)ardin) tass ill normall% 'e in the form of

or instructions$ issued in accordance ith defined safe s%stems of or e*)*$ "ermitsto or$ simultaneous o"erations "rocedures$ loc6off and ta)6out "rocedures$ manualsof "ermitted o"erations$ etc**

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Mana)ement is to ensure$ and 'e res"onsi'le for$ the conduct and verification of activitiesand tass accordin) to relevant "rocedures* This res"onsi'ilit% and commitment ofmana)ement to the im"lementation of "olicies and "lans includes$ amon) other duties$ensurin) that HSE o'5ectives are met and that "erformance criteria and control limits are not'reached* Mana)ement ill ensure the continuin) ade<uac% of the HSE "erformance of the

com"an% throu)h monitorin) and revie activities see section *2*

,.2. (onitoring:

!rocedures are to 'e in "lace for monitorin) relevant as"ects of HSE "erformance and foresta'lishin) and maintainin) records of the results* or each relevant activit% or area$ atleast:

• ,dentif% and document the monitorin) information to 'e o'tained$ and s"ecif% the

accurac% re<uired of results

• S"ecif% and document monitorin) "rocedures$ locations and fre<uencies of

measurement

• Esta'lish$ document and maintain measurement <ualit% control "rocedures

•Esta'lish and document "rocedures for data handlin) and inter"retation

• Esta'lish and document actions to 'e taen hen results 'reach "erformance criteria

see sections A*A$ A*B and *A

•  3ssess and document the validit% of affected data hen monitorin) s%stems are found to

'e malfunctionin) and/or sam"lin) "rocedures are not conducted "ro"erl%

• Safe)uard measurement s%stems from unauthorised ad5ustments$ dama)e or tam"erin)

!rocedures are re<uired for 'oth active and reactive monitorin)* 3ctive monitorin) "rovidesinformation in the a'sence of an% incident$ ill health or dama)e to the receivin) environment*,t includes checin) that HSEMS re<uirements e*)*$ "rocedures are 'ein) com"lied ith$and that o'5ectives and "erformance criteria are met* +eactive monitorin) "rovidesinformation on incidents includin) near6miss incidents$ ill health or environmental dama)ethat has occurred and "rovides insi)hts into the means of "reventin) similar incidents in thefuture* These insi)hts 'ecome in"uts to HSE "lannin)*

,.3. Records:

 3 s%stem of records should 'e maintained in order to demonstrate the e8tent of com"lianceith HSE "olic% and its re<uirements$ and to record the e8tent to hich "lanned o'5ectivesand "erformance criteria have 'een met*

There must 'e "rocedures to ensure the inte)rit%$ accessi'ilit% and control of such records*This includes relevant contractor and "rocurement records$ the results of audits and reviessee section $ trainin) records see section ?*A*2 and em"lo%ee medical records*

The retention times of records should 'e esta'lished and recorded$ and "rocedures must 'e

maintained re)ardin) their availa'ilit% and confidentialit%*

,.4. on7compliance and -orrecti"e )ction:

+es"onsi'ilit% and authorit% ill 'e defined for initiatin) investi)ation and corrective action inthe event of non6com"liance ith s"ecified re<uirements relatin) to the HSEMS$ itso"eration or its results* Situations of non6com"liance ma% 'e identified '% the monitorin)"ro)ram$ throu)h communications from em"lo%ees$ contractors$ customers$ )overnmenta)encies or the "u'lic$ or from investi)ations of incidents see section *B and **

!rocedures ill 'e develo"ed for investi)ation and corrective action* The "rocedure should:

• @otif% the relevant "arties

• Determine the causation se<uence and liel% root cause

• Esta'lish a "lan of action or an im"rovement "lan

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• ,nitiate "reventive actions commensurate ith the nature of the non6com"liance

•  3""l% controls to ensure that an% "reventive actions taen are effective

• +evise "rocedures to incor"orate actions to "revent recurrence$ communicate chan)es

to relevant "ersonnel and im"lement them

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Dia)ram 1A

,.$. %ncident Reporting:

!rocedures ill 'e maintained for the internal recordin) and re"ortin) of incidents hichaffected$ or could have affected$ HSE "erformance$ so that the relevant lessons can 'elearned and a""ro"riate actions taen see section **

There should 'e a defined mechanism for the re"ortin) of incidents to )overnment a)enciesto the e8tent re<uired '% la or to such )reater e8tent as the "olic% of the com"an% one8ternal communication ma% re<uire* #ieise$ mechanisms should 'e maintained forcommunication to em"lo%ees$ "artners$ the media and "u'lic*

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,.&. %ncident 8ollo+7up:

;oth the immediate circumstances of the incident and the underl%in) HSEMS eanesses$hich caused it$ should 'e identified to ena'le 5ud)ements to 'e made '% those res"onsi'lefor authorisin) the necessar% follo6u" action*

The mechanism and res"onsi'ilities for follo6u" of incidents must 'e clearl% defined* Themechanism should 'e 'roadl% similar to the "rocedures for im"lementin) corrective action incases of non6com"liance ith the HSEMS see section *A*

The defined res"onsi'ilities for follo6u" of an incident should 'e a""ro"riate to the severit%of its real or "otential conse<uences*

/. AUDIT AND REVIE*

This section addresses the periodic assessment of s$stem performance, effectiveness and inherentsuita%ilit$ 

Dia)ram 1B

19.1. )udit:

 3udits ill 'e "erformed as a normal "art of 'usiness control in order to determine:

• 9hether or not HSEMS Elements and activities conform to "lanned arran)ements$ and

are im"lemented effectivel%

• The effective functionin) of the HSEMS in fulfillin) HSE !olic%$ -'5ectives$ (uidelines

and !erformance criteria

• Com"liance ith relevant le)al re<uirements

• ,dentification of areas for im"rovement$ leadin) to "ro)ressivel% 'etter HSE

mana)ement HSEMS (a" 3nal%sis

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or this "ur"ose$ the audit "lan ill include at least the folloin) elements:

• S"ecific activities and areas to 'e audited* 3udits should cover the o"eration of the

HSEMS and the e8tent of its inte)ration into the activities$ and should s"ecificall%address the folloin) elements of the HSEMS model:

-r)anisation$ resources and documentation Evaluation and ris mana)ement

!lannin)

,m"lementation and monitorin)

• re<uenc% of auditin) s"ecific activities/areas* 3udits should 'e scheduled on the 'asis

of the contri'ution or "otential contri'ution of the activit% concerned to HSE"erformance$ and the results of "revious audits

• +es"onsi'ilities for auditin) s"ecific activities/areas

 3udit "rotocols and "rocedures ill 'e esta'lished and maintained* 3t a minimum$ thefolloin) "oints should 'e covered:

• 3llocation of resources to the auditin) "rocess

• !ersonnel re<uirements$ and s"ecificall% that the audit team has

 3de<uate inde"endence from activities audited to ena'le o'5ective and im"artial

 5ud)ement The necessar% e8"ertise in relevant disci"lines

Su""ort$ if necessar%$ from a ider ran)e of s"ecialists

• Methodolo)ies for conductin) and documentin) the audits$ hich ma% involve the use of 

<uestionnaires$ checlists$ intervies$ measurements and direct o'servations$de"endin) on the nature of the function 'ein) audited

• !rocedures for re"ortin) audit findin)s in a controlled manner to those res"onsi'le for

the activit%/area audited$ ho should tae timel% action on re"orted corrective actionsand o""ortunities for im"rovement see section ** +e"ortin) should address:

Conformit% or nonconformit% of the HSEMS elements ith s"ecified re<uirements Effectiveness of the im"lemented HSEMS in ena'lin) o'5ectives and "erformance

criteria to 'e met ,m"lementation and effectiveness of corrective actions from "revious audits

Conclusions and recommendations

• S%stem for auditin) and tracin) im"lementation status of audit recommendations

• Distri'ution and control of audit re"orts

19.2. Re"ie+:

The com"an%Gs senior mana)ement should$ at a""ro"riate intervals$ revie the HSEMS andits "erformance$ to ensure its continuin) suita'ilit% and effectiveness* The revie shoulds"ecificall%$ 'ut not e8clusivel%$ address:

• The "ossi'le need for chan)es to the !olic% and -'5ectives$ in the li)ht of chan)in)

circumstances and the commitment to strive for continual im"rovement

• The success of the s%stem in inte)ratin) HSE (uidelines$ !rocedures and !erformance

criteria into the line function

• +esource allocation for HSEMS im"lementation and maintenance

•  3re o"erations and/or sites trul% 'ein) evaluated on the 'asis of haards$ riss and

emer)enc% "lannin)+evies are used to reinforce continuous efforts to im"rove HSE "erformance* The revie"rocess must 'e documented$ and its results recorded$ to facilitate im"lementation ofconse<uent chan)es*

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A""e&#i4

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OLICY ON ENVIRONMENTAL ROTECTION

,t is the "olic% of SE+,-.S SE+V,CES to ensure thatthe activities of The Com"an% are conducted ith full

concern for safe)uardin) em"lo%ee and "u'lic health$for "rotection of the "h%sical environment and tocom"l% ith relevant environmental las andre)ulations* SE+,-.S SE+V,CES "olic% is to esta'lishand im"lement effective com"liance "ro)rams$includin) s%stems and "rocedures$ for informin)em"lo%ees of the "olic% and their continuin) o'li)ationto conduct all activities in com"liance ith this "olic%and all a""lica'le le)al re<uirements*

9here SE+,-.S SE+V,CES 'ecomes aare of ahaard re"resentin) a ris not covered '% e8istin) lasor re)ulations$ here a""ro"riate$ SE+,-.S

SE+V,CES ill develo" its on environmentalstandards and "ractices to "rovide for ade<uate"rotection of em"lo%ees$ "u'lic health and theenvironment*

,n esta'lishin) timin)$ "riorities$ and levels of control$

careful consideration ill 'e )iven to 'enefits in relation

to costs and technolo)ical feasi'ilit%* !articular 

attention ill 'e )iven to achievin) a reasona'le

'alance 'eteen environmental )oals and those for 

ener)%$ 5o's and the econom%* Environmental las and

re)ulations ill 'e "eriodicall% revieed to com"rehend

chan)es in las and re)ulations$ national )oals$ nescientific and technical information and resource

availa'ilit%*

SE+,-.S SE+V,CES ill co6o"erate ith industr% and

)overnment in identif%in) environmental )oals and in

develo"in) effective$ reasona'le and e<uita'le control

"ro)rams*

,t is the res"onsi'ilit% of SE+,-.S SE+V,CESMana)ers and Su"ervisors to ensure adherence toSE+,-.S SE+V,CES environmental "olic%* urther$ allem"lo%ees are e8"ected to 'e )uided '% this "olic% in

formin) "lans$ settin) o'5ectives and conductin) theirda%6to6da% activities* Contractors are to 'e madeaare$ of and are e8"ected to com"l% ith$ SE+,-.SSE+V,CES environmental "olic% and standards*

OLICY ON EMLOYEE AND FACILITYSAFETY AND OCCUATIONAL HEALTH

,t is the !olic% of SE+,-.S SE+V,CES to ensure that the activities of its (rou" Com"anies areconducted ith full concern for the safet% of its facilities in order to "rotect the safet% and health ofem"lo%ees$ communities ad5acent to our o"erations and the )eneral "u'lic* SE+,-.S SE+V,CESill com"l% ith all a""lica'le le)al re<uirements "ertainin) to occu"ational safet%$ health$ and"rocess safet% and fire "rotection* SE+,-.S SE+V,CES (uidelines$ 'ased u"on scientific

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noled)e$ esta'lished en)ineerin) "ractice and a""ro"riate industr% standards ill 'e develo"edhen e8istin) las and re)ulations do not "rovide for ade<uate "rotection*

SE+,-.S SE+V,CES ill carr% out the o'5ective of this "olic% '% develo"in) and maintainin) safet%mana)ement s%stems and "rocedures$ hich ensure that "rocess$ and em"lo%ee safet% and health

considerations receive "riorit% in desi)n$ o"eration$ maintenance and decommissionin) of facilities*SE+,-.S SE+V,CES also ill re<uire a""ro"riate safet% and health trainin) and ill re<uire strictadherence to safet% rules and "rocedures*

SE+,-.S SE+V,CES ill hold each Mana)er$ Su"ervisor and Em"lo%ee accounta'le or the safe"erformance of their 5o' and ill measure their achievement in "reventin) occu"ational in5uries$illness and accidental losses* SE+,-.S SE+V,CES ill "rovide <ualified safet% and health staff anda""ro"riate e<ui"ment to su""ort mana)ement in carr%in) out their o'5ectives and )oals in theseareas* The same hi)h standards are e8"ected of contractors*

OLICY ON RODUCT SAFETY STE*ARDSHI

SE+,-.S SE+V,CES ill com"l% ith a""lica'le las$ re)ulations and international standards on"roduct safet%* ,n addition$ SE+,-.S SE+V,CES ill: evaluate its "roducts7 identif% reasona'l%foreseea'le "otential haards to health and the environment7 "rovide "rocedures and controls toavoid unreasona'le ris7 and assess the "roduct safet% com"liance of its o"erations* 3lso$ herea""ro"riate$ SE+,-.S SE+V,CES ill inform em"lo%ees$ customers$ users$ )overnment a)enciesand the "u'lic concernin) "roduct safet%* SE+,-.S SE+V,CES ill or ith )overnment andtrade associations to develo" and im"lement "roduct safet% re)ulations that "rotect em"lo%ees$trans"ortation "ersonnel$ customers and the "u'lic$ tain) into account scientific$ economic andsocial factors*

SE+,-.S SE+V,CES are res"onsi'le for the develo"ment$ manufacture and maretin) of "roductsin a manner consistent ith a""lica'le las and the com"an%>s hi)h standards of safet%$ health$ andenvironmental "rotection* ,n the a'sence of ade<uate local )overnment re<uirements$ SE+,-.SSE+V,CES ill maintain standards of safet% and health "rotection that consider scientific noled)e$international standards and esta'lished "ractices in more develo"ed countries*

 3ll haardous "urchased "roducts transitin)7 stored or used on SE+,-.S SE+V,CES "ro"erties ill'e accom"anied '% a material safet% data sheet MSDS or its e<uivalent* 3""ro"riatemana)ement$ em"lo%ees and contractors ill 'e made aare of the "roduct and "ro"er "recautionson trans"ort$ stora)e$ use and dis"osal*

OLICY ON MINIMISATION OF EMISSIONS,EFFLUENTS AND *ASTES

SE+,-.S SE+V,CES in addition to com"l%in) ith all a""lica'le environmental las andre)ulations is committed to reduce overall dischar)es emissions to air$ effluents to surface ater$

)round ater and land surface and solid aste from its o"erations herever technicall% and

economicall% feasi'le* This is "art of the com"an%Gs commitment to safe)uardin) and "rotectin) the

"h%sical environment*

 3lthou)h "ro"er mana)ement of astes$ includin) environmentall% sound treatment$ stora)e anddis"osal$ is im"ortant in "rotectin) the "h%sical environment$ eliminatin) their )eneration throu)hsource reduction and rec%clin) is encoura)ed* Source reduction can 'e accom"lished in man%a%s$ includin) in"ut su'stitution$ "roduct reformulation$ "rocess modification$ and o"erationalchan)es and im"roved houseee"in)* +ec%clin) includes the use$ reuse$ and reclamation ofresidues 'oth on6site and off6site*

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SE+,-.S SE+V,CES ill 'e res"onsi'le for develo"in)$ im"lementin) and maintainin) "ro)rams attheir facilities aimed at minimisin) and "reventin) the )eneration of emissions$ effluents and astes*These "ro)rams ill include the esta'lishment of )oals$ encoura)ement of technolo)% develo"mentand transfer and revie of accom"lishments*

SE+,-.S SE+V,CES em"lo%ees and contractors ill 'e informed of this "olic% and directed tostrive for the minimisation and "revention of emissions$ effluents and astes in formulatin) "lans$settin) o'5ectives and conductin) their dail% activities*