Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director...

22
Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative

Transcript of Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director...

Page 1: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

Samar Muzaffar, MD MPHMissouri Department of Social Services

MO HealthNet DivisionMedical Director

Missouri’s Primary Care and CMHC Health Home Initiative

Page 2: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Two Medicaid Health Home initiatives- primary care and mental healtho Partnership between MO HealthNet and Department of

Mental Healtho Collaboration with Missouri Primary Care Association

(MPCA), Missouri Hospital Association (MHA), Missouri Coalition of Community and Mental Health Centers

• Multipayer Initiative coordinated by Missouri Foundation for Health (MFH)

• One Learning Collaborative for all participantso Collaboration between MFH, Health Care Foundation of

Greater Kansas City, MPCA, and MHA

OverviewOverview

Page 3: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Missouri is the first state to have both mental health and primary care CMS approved State Plan Amendments

• A unique aspect of the program is the integration of behavioral health with primary care and vice versa in its structure.o Literature speaks to the centrality of appropriately and effectively

managing behavioral health conditions in the management of physical health conditions

• By implementing the health home program we hope to demonstrateo Reduced inappropriate ED utilizationo Reduced avoidable in-patient utilization o Improved patient outcomeso Reduction in health care costs

OverviewOverview

Page 4: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Key Health Home Services for MO:o Comprehensive Care Managemento Care Coordinationo Health Promotiono Comprehensive Transitional Careo Individual and Family Support Serviceso Referral to Community and Social Support

Services

OverviewOverview

Page 5: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

o Primary Care Health Homes (24)• 19 Federally Qualified Health Centers

(FQHCs)• 5 Public and Private Hospitals

o Includes 14 Rural Health Clinics• ~18,800 patients enrolled in October

o CMHC Healthcare Homes (29)

Missouri’s Health Homes

Page 6: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Clients are eligible for a Primary Care health home as a result of having two chronic conditions; or having one chronic condition and being at risk for a second chronic condition. To be eligible patients must meet one of the following criteria

1. Have Diabetes• At risk for cardiovascular disease and a BMI>25

2. Have two of the following conditions1. COPD/Asthma2. Cardiovascular disease3. BMI>254. Developmental Disability5. Use Tobacco

o At risk for COPD/asthma and cardiovascular disease

Primary Care Target Population

Page 7: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

Primary Care Health Homes• Provide primary care services, including screening for,

and “comprehensive management” of, behavioral health issues

• Ensure access to, and coordinate care across, prevention, primary care, and specialty medical care, including specialty mental health services

• Promote healthy lifestyles and support individuals in managing their chronic health conditions

• Monitor critical health indicators

• Divert inappropriate ER visits

• Coordinate hospitalizations, including psychiatric hospitalizations, by participating in discharge planning and follow up

Page 8: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Utilize interoperable registry o Input annual metabolic screening resultso Track/measure careo Automate care reminderso Produce exception reports

• MOU with regional hospital or system within 3 months health home service implementation

Initial Provider Initial Provider QualificationsQualifications

Page 9: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Meet state’s minimum access requirement including enhanced access requirement

• Have a formal and regular process for patient input

• Have completed EMR implementation/use EMR for at least 6 months prior to beginning health home services

• Actively use MHD EHR for care coordination & Rx monitoring

Initial Provider Initial Provider QualificationsQualifications

Page 10: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Substantial percentage of patients enrolled in Medicaid (> 25%)

• Special consideration to those with considerable volume of needy individuals

• Strong, engaged, committed leadership• Meet state requirements for patient

empanelment

Initial Provider Initial Provider QualificationsQualifications

Page 11: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Practice site physician or nurse practitioner-led

• Health Teamo Primary care physician or nurse practitionero Behavioral health consultanto Nurse care managero Care Coordinatoro Others per practice

Primary Care Health Home Primary Care Health Home BasicsBasics

Page 12: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

•Health Home Director 1:2500•Nurse Care Manager 1:250•Behavioral Health Consultant1:750•Care Coordinator 1:750

Health Home Team Members

Page 13: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

•Staffing ratio development•PMPM development•Team member roles and training

Health Home Team Members

Page 14: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

CMHC Health Homes

• 29 CMHC Health Homes

• 17,882 individuals auto-enrolledo 3203 children and youth (18%)o CMHC consumers with at least $10,000

Medicaid costs

• ~18,300 enrolled in October

Page 15: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Clients eligible for a CMHC health home must meet one of the following three conditions

1. A serious and persistent mental illness or serious emotional disorder

2. A mental health condition and substance use disorder

3. A mental health condition and/or substance use disorder and one other chronic health condition

CMHC Health Homes

Target Population

Page 16: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• Chronic health conditions include:

1. Diabetes2. Cardiovascular disease3. Chronic obstructive pulmonary disease (COPD)

• Asthma• Chronic bronchitis• Emphysema

4. Overweight (BMI >25)5. Tobacco use6. Developmental disability

CMHC Health Homes

Target Population

Page 17: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

CMHC Health Homes

• Provide psychiatric rehabilitation, including screening, evaluation, crisis intervention, medication management, psycho-social rehabilitation, and community support services

• Embody a recovery philosophy that respects and promotes independence and responsibility

• Complete a comprehensive health assessment

• Monitor critical health indicators

Page 18: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

CMHC Health Home

• Assure access to, and coordinate care across prevention, primary care (including assuring consumers have a PCP) and specialty medical services.

• Promote healthy lifestyles and support individuals in the self-management of chronic health conditions

• Coordinate/monitor ER visits and hospitalizations, including participating in discharge planning and follow up

Page 19: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

CMHC Health Homes

o Health Home Director 1 per 500 enrollees

o Nurse Care Manager 1 per 250 enrollees

o Primary Care Physician Consultant 1 hr/enrollee

o Care Coordinator/Clerical 1 per 500 enrollees

Page 20: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

CMHC Health HomesHCH Team Members

• Health Care Home Director

• Primary Care Consulting Physician

• Nurse Care Managers (NCM)

• HCH Clerical Support Staff

• Community Support Specialists (CSS)

• Psychiatrist

• QMHP, PSR and other Clinical Staff

• Peer Specialists

• Family Support Specialists

Page 21: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

• The two health home programs coordinate behavioral health and primary care health needs:• PCHH’s coordinate primary care and behavioral

health needs through the embedded behavioral health consultant

• CMHC HH’s coordinate primary care and behavioral health through the embedded primary care physician consultant and the nurse care manager

oMuch of the effort, education, learning, and work, including The Learning Collaborative, has been around how to successfully integrate and coordinate the primary care and behavioral health

Integration of Behavioral Health and Primary Care

Page 22: Samar Muzaffar, MD MPH Missouri Department of Social Services MO HealthNet Division Medical Director Missouri’s Primary Care and CMHC Health Home Initiative.

Questions?

• Missouri Health Home Website information:

• http://dss.mo.gov/mhd/cs/health-homes/

• http://dmh.mo.gov/about/chiefclinicalofficer/healthcarehome.htm