Samantha Knight CV 2017
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Transcript of Samantha Knight CV 2017
Samantha Knight24 Dunpender Drive
HaddingtonEH41 3BN
m: 07733 980 375 e: [email protected]
Personal Profile
Hardworking and self-reliant with excellent communication skills; both verbal and written. Well presented, diligent and determined. A versatile, pro active and self-motivated team player with a high level of commitment in any task undertaken. Remains calm under pressure and able to meet deadlines whilst maintaining high standards. Used to working with sensitive information and confidential documents. Able to prioritise own workload and multi-task effectively in a reactive environment. Willing to undertake any training required to learn new and enhance existing skills to expand knowledge for personal and professional growth within a reputable company.
Key Skills Sound knowledge of computer software packages: - Microsoft Word, Excel, Outlook,
SEEMIS, PowerPoint and Pegasus Opera. Providing a Customer Focused Telephone & Face to Face Services Administrative support to the Human Resources Assistants and Manager
Employment History Support Assistant - Carr Gomm 1st Sept - 11th Dec 15Supported service users to live in their own homes, offered assistance with personal care, household chores and encouraged participation in social activities.
Clerical Assistant - Portobello High School 1st Jun - 26th June 15Acted as the first point of contact in a busy school office. Utilised SEEMIS to update pupil records and take school leavers off the system.
Support Assistant - Children & Families dept (Disability) 20th Apr - 28th May 15Audio, copy typing and word processing services, producing correspondence, reports, forms, minutes, presentation materials and other items as required.
School Administrator - Dalmeny Primary School 5th Mar - 2nd Apr 15Taking calls and greeting visitors, processing mail and monitoring enquiries. Admin support to the Business Manager, and the Head Teacher. Maintained class registers and databases.
School Support Assistant - Broughton High School 12th Jan - 13th Feb 15Maintaining pupil records systems using SEEMIS; admin support to various departments such as Music, Art and Drama, History and Mathematics.
Property Assistant - Blackwood Housing Association 11th Sept - 31st Oct 14
First point of contact for tenants calling for repairs. Liaising with contractors to a high standard of service. provided administrative support to the Human Resources Assistants and Manager.
Assistant Housing Officer - West Granton Housing Cooperative
24th April - 31st Aug 12Recording repair requests and enquiries from tenants and referring to maintenance staff and contractors. Generating correspondence regarding claims and changes to tenant housing benefits.
Housing Assistant - Hillcrest Housing Association 25th July - 23rd Dec 11Assisted the housing team by providing cover for the front desk and phones. This could often involve queries about allocations, repairs or taking rent payments at the front desk.
Administrative Assistant - Penumbra H.O. 9 May 04 to 18th Mar 11In this role I provided a wide range of Reception and Admin support to the departments and teams of Head Office including Human Resources. I organised and promoted internal staff training such as Recovery in Practice and ASIST. I used Pegasus Opera to maintain a database of all training completed by over 350 staff.
Training and Development Manual Handling Training -16th September 2015
Emergency First Aid At Work - 14th September 2015
Broughton High School - In work training May 15 Introduction to SWIFT 12th May 2015 SWIFT Admin Processes 28th May 2015
Edinburgh Napier University - Sighthill Campus 10th Sept 12 - 12th May 14
Worked towards BN Adult Nursing
DGM Training Consultants - Edinburgh Jan - Aug 98 Information Technology NVQ Level II
EducationKnox Academy, Haddington 93 - 95
Standard Grades Higher Grades Office and Information Studies EnglishEnglish Biology Biology Art & Design
Art & Design
HistoryMathematicsFrench
References available on request