SAMANTHA K. DUNN - Massasoit Community...
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Sample Resume-Administrative Information Systems SAMANTHA K. DUNN 312 Northwest Avenue Quincy, MA 02169 617-472-7799 OBJECTIVE A position as an Administrative Assistant EDUCATION Massasoit Community College, Brockton, MA Associate of Science Degree in Administrative Information Systems 6/2011 SUMMARY Excellent organizational skills Telephone answering, 12-line system OF SKILLS Strong customer relations skills Word Processing & Typing Computer proficiency 10-key calculator Data Entry Filing Computer: Microsoft Word 2000 MS Project Excel PowerPoint E-mail Internet EXPERIENCE ABC Computer Service, Inc., Quincy, MA Administrative Assistant 2008-Present Handle all word processing and typing Enter data for weekly reports, production items, shipping and inventory Maintain computerized inventory of all parts, supplies and products Assist in planning and organizing company functions Answer and direct calls while representing the company in a professional manner Accomplishments Researched and setup a voice mail answering system which saves time for both the receptionist and the customers Created, organized and setup an information center for manuals and schematics which provides better access to needed information Employee of the Month The Gap, Braintree, MA Sales Associate 2006-2008 Provided excellent customer service Processed cash register sales Maintained a well organized department REFERENCES Furnished upon request
Transcript of SAMANTHA K. DUNN - Massasoit Community...
Sample Resume-Administrative Information Systems
SAMANTHA K. DUNN 312 Northwest Avenue Quincy, MA 02169 617-472-7799 OBJECTIVE A position as an Administrative Assistant EDUCATION Massasoit Community College, Brockton, MA Associate of Science Degree in Administrative Information Systems 6/2011 SUMMARY Excellent organizational skills Telephone answering, 12-line system OF SKILLS Strong customer relations skills Word Processing & Typing
Computer proficiency 10-key calculator
Data Entry Filing
Computer: Microsoft Word 2000 MS Project Excel PowerPoint E-mail Internet EXPERIENCE ABC Computer Service, Inc., Quincy, MA Administrative Assistant 2008-Present Handle all word processing and typing
Enter data for weekly reports, production items, shipping and inventory Maintain computerized inventory of all parts, supplies and products Assist in planning and organizing company functions Answer and direct calls while representing the company in a professional manner Accomplishments Researched and setup a voice mail answering system which saves time for both the receptionist and the customers Created, organized and setup an information center for manuals and schematics which provides better access to needed information Employee of the Month The Gap, Braintree, MA
Sales Associate 2006-2008 Provided excellent customer service
Processed cash register sales
Maintained a well organized department
REFERENCES Furnished upon request
Sample Resume-Administrative Information Systems PAULA J. MAXWELL
111 Second Avenue Rockland, MA 02370 781-982-6478 [email protected]
Objective A position as an Administrative Assistant in a property management firm
Education Massasoit Community College, Brockton, MA
Associate of Science in Administrative Information Systems June 2011
Relevant Business Communication Principles of Accounting
Courses Windows, Word, Excel Quickbooks
Document Formatting Database Concepts
Administrative Management Administrative Systems/Procedures
Experience Walker Properties, Stoughton, MA January 2007-Present
Assistant Property Manager
Oversee all aspects of management for an 18 unit building
Schedule internal and external maintenance repairs
Budget preparation
Data entry of rental agreements
Ramada Inn, Rockland, MA April 2004-December 2006
Front Desk
Checked in guests
Completed cash, credit card and travelers check transactions
Made reservations
Acted as concierge when needed
MVP Sports, Hanover, MA 2002-2004
Customer Service
Provided prompt and courteous customer service
Assisted in inventory tracking
Trained new staff
Volunteer Mass. Society for the Prevention of Cruelty to Animals, Brockton, MA
References Available upon request
SAMPLE RESUME – Business
NANCY R. DAVISON-WHITE
123 Oak Street Day: 781-331-5304
Weymouth, MA 02188 Evening: 781-331-5858
Objective: Office Manager Position
Education: Massasoit Community College – Brockton, MA
Associate of Science Degree in Business Administration 6/2011
Qualifications: Extremely well-organized and efficient. Quickly learn procedures and methods.
Able to develop and implement new systems when necessary. Strong bookkeeping
and managerial experience. Capable of handling multiple projects concurrently.
Excellent public relations and customer service ability.
Experience: Goldstein’s Department Stores, Inc. - Newton, MA 2008-Present
Administrative Assistant
Manage all accounts payable and receivables for this multi-million dollar department
store
Perform standard bookkeeping procedures, ledger maintenance and monthly
statements using Microsoft Excel
Process all account executives’ sales reports and maturities
Develop timetables, utilizing GANTT charts, to manage workflow efficiently
Supervise three secretaries in clerical pool
Assist in development of new staff training manuals
Train new staff in computer software programs, including Microsoft Word, Excel and
CorelDraw
TrustFIRST Bank – Boston, MA 2006-2008
Customer Service Representative and Teller
Opened new customer accounts, explaining all banking procedures as necessary
Assisted customers in balancing checking accounts
Operated desk terminal CRT and 10 key adding machine
Received note payments on loans
Processed payroll check for employees
Sample Resume-Business
CHRISTINA JOHNSON
123 Fairhaven Way
Rockland, MA 02370
781-982-6487
EDUCATION Massasoit Community College, Brockton, MA
Associate of Science in Business Administration June 2011
GPA 3.6; Dean’s List
RELATED Sovereign Bank, Plymouth, MA August 2008-Present
EXPERIENCE Customer Service Representative
Process customer counter transactions
Respond to product and service inquiries
Handle cash transactions up to $2,500.00
Meet/Exceed quarterly sales goals
Cross-sell products, including overdraft protection, debit cards and CD’s
Take initiative to open accounts during peak periods for new and returning customers
Up-sell product lines to better serve individual customer needs
Provide assistance as needed to customers and employees experiencing language barriers
Short & Company, Stoughton, MA January 2007-August 2008
CPA Assistant
Prepared tax returns for corporations, partnerships, trusts and individuals
Completed audit work, including the preparation of various confirmations and
the implementation of audit procedures
Discussed issues with clients when necessary
Handled the monthly maintenance of various client’s books, including the input of cash
receipts, cash disbursements, and various types of journal entries
Compiled financial statements
ADDITIONAL Macy’s, Braintree, MA May 2006-December 2006
EXPERIENCE Sales Associate/Department Clerk
Opened and closed registers and balanced drawers
Created and organized merchandise displays
Provided quality customer service consistently
LANGUAGES Fluent in English and Spanish
COMPUTER Microsoft Excel, Word, Access, Outlook, Publisher, PowerPoint, Adobe Pagemaker,
SKILLS Internet and E-mail
REFERENCES Furnished upon request
James A. Murray 181 Elm Street
Bridgewater, MA 02324
Home 508-697-9636 Cell 339-223-0678 Email [email protected]
EDUCATION Massasoit Community College, Brockton, MA
Currently enrolled in Business Administration Degree Program
Accounting Option
RELEVANT
COURSES Accounting Principles of Economics
Peachtree Accounting Marketing
Taxation Business Law
EXPERIENCE Allstate Insurance Company, Quincy, MA 5/08-Present
Customer Account Associate
Involved in all aspects of customer service
including responding to customers questions,
problem solving, interfacing with sales force
Awarded ―Employee of the Month‖ certificate
BJ’s Wholesale Club, Weymouth, MA 1/06-4/08
Cashier/Floor Clerk
Replenished stock on sales floor
Rearranged floor displays and kept in a neat
and orderly fashion
Maintained quality customer service
Dick’s Sporting Goods, Hanover, MA 6/05-12/05
Sales Clerk
Tabulated inventory and merchandise lists
Trained new staff
Provided quality customer service
COMPUTER
SKILLS Microsoft Word, Access, Excel and QuarkXpress
Sample Resume-Business-Hospitality Management Option
BRIAN A. OLIVER 456 Elm Street
Quincy, MA 02169
617-773-7391
OBJECTIVE A career in Hospitality Management
EDUCATION Massasoit Community College, Brockton, MA
6/2011 Associate of Science in Business Administration
Hospitality Management Option
Relevant coursework included Hospitality Management,
Food/Beverage Service Management, Hospitality Law, Marketing,
Hotel Operations, Travel and Tourism, Conference and Event Planning, Computer Business
Applications.
PROFESSIONAL
EXPERIENCE
2007-Present Outback Steakhouse, Randolph, MA
Assistant Manager
Prepare weekly work schedules for a staff of 25
Contact vendors and order food and dining supplies as needed
Participate in preparing menu specialties
Assist in event planning and coordinate all aspects of special occasions
Complete all required daily, weekly and monthly reports
Train newly hired staff in restaurant policies and procedures
2005-2007 Sheraton Tara Hotel, Braintree, MA
Desk Clerk
Checked in guests, filled out credit card forms
Took reservations and acted as concierge when needed
REFERENCES Available upon request
Sample Resume-Child Care Education & Administration
Clarissa V. Allbright
806 Olive Road
Randolph, MA 02368
781-963-4823
EDUCATION: Massasoit Community College, Brockton, MA
Associate of Science in Child Care Education & Administration 6/2011
RELEVANT Development in Early Childhood Infant/Toddler Care
COURSEWORK: Behavior Management Needs of the Young Child
Day Care Policies & Issues Intro to Early Childhood Education
EXPERIENCE: Old Colony YMCA, Brockton, MA 6/2008-Present
Swimming Instructor & Lifeguard
Provide swimming lessons for children ages 3-10
Ensure and instruct water safety
Supervise two staff members
Camp Kiwanee, Hanson, MA Summers 2005-Present Counselor
Provide care and supervision for a cabin with 10 campers
Offer advice and a ―friendly shoulder‖ to children
Teach swimming lessons at the Beginner Level
Underwood Family, Halifax, MA 2003-2004 Nanny
Provided safe, caring environment for three children
Transported children to their after-school activities
CERTIFICATION: American Red Cross
First Aid, CPR, Babysitting and Water Safety Instruction
COMMUNITY Girl Scouts of America
SERVICE: Brownie Troop Assistant
REFERENCES: Available upon request
SAMPLE RESUME – Child Care Education & Administration
MARY JONES 22 South Street 781-293-4589
Hanson, MA 02341 [email protected]
CAREER OBJECTIVE
A Teaching Position in a Pre-School
EDUCATION
Massasoit Community College – Brockton, MA
Associate of Science in Child Care Education & Administration June 2011
G.P.A. 3.7
TEACHING EXPERIENCE
Student Teacher, Mulberry Child Care – Hanover, MA January–April 2011
Taught in a suburban pre-school classroom
Progressively gained responsibility culminating in total operation of classroom for a week
Organized/presented multi-disciplinary unit on Native Americans incorporating activities
Attended weekly staff meetings and professional development/education reform seminars
Student Teacher, Head Start – Brockton, MA September-December 2010
Instructed in bilingual pre-school classroom in a multicultural environment
Planned various age-appropriate activities including many sensory and reading activities
Managed total classroom operation for one week
Interacted with parents on a daily basis; observed parent-teacher conferences
Assisted in keeping anecdotal records
Prepracticum, Burnell Children’s Center – Bridgewater, MA January-May 2010
Designed and implemented various lessons including flannelboard stories and sensory activities
Prepracticum, Paine Pre-school – Brockton, MA September-December 2009
Pre-Kindergarten classroom in a multicultural, urban setting
Provide small group lessons
VOLUNTEER
Preschool classroom, Head Start – Brockton MA September-December 2008
Multicultural, multilingual, classroom, Head Start – Quincy, MA June-September 2008
CO-CURRICULAR ACTIVITIES
Tutor, Massasoit Community College Math Lab (Fall 2010)
Peer Educator – McAdoc: Media Campaign Addressing Drugs on Campus (Fall 2009-Spring 2010)
Circle K International, Community Service Organization – President (2009), Service Committee
Chairperson (2008), Member (2003-Present)
Sample Resume-CIS-User Support Option
Robert K. Mancuso
453 Center Street 781-341-8181
Stoughton, MA 02072 [email protected]
Education Massasoit Community College, Brockton, MA Associate of Science Degree in Computer Information Systems June 2011 User Support GPA 3.8 Dean’s List Relevant Courses Advanced Computer Applications in MS Word, Excel, Access, PowerPoint, Programming C++, Visual Basic, Database Concepts & Practices, Systems
Design, Operating Systems Concepts
Experience Analog Devices, Norwood, MA
Technician Specialist 2007-Present
Monitor stock merchandise database for accuracy
Control set-up and preventative maintenance of machinery and data entries
in logbook and software
Run diagnostic tests in computers and resolve problems
Test Operator 2004-2007
Operated machinery—tested devices and recorded results
Tracked and entered information in company owned database CAS
Branded devices and documented data in log books
Tracked flow of materials between three departments
Mail Carrier 2002-2004
Received and dispatched mail, faxes and packages
Sorted mail by departments
Delivered inside mail to different departments, including handling
of confidential faxes and letters
Alewife Tavern, Norwell, MA
Assistant Manager 2001-2002
Opened and closed restaurant
Closed registers and prepared reports for bank deposits
Ordered materials and supervised service
References Available upon request
Sample Resume – CIS – User Support Option
JEFF ADELL
123 Almond Street
Easton, MA 02134
(508) 321-1122
OBJECTIVE Seeking a User Support position where I can utilize my 7+ years of
programming and application development experience.
EDUCATION Massasoit Community College – Brockton, MA
6/2011 Associate of Science Degree in Computer Information Systems
User Support Option
COMPUTER LANGUAGES
SKILLS - Proficient in Visual C++ and C
- Familiar with CS, Visual Basic
SOFTWARE
- Database: Microsoft SQL Server Access
- Platforms: Windows 2000
EXPERIENCE
2009 – Present CONTOSO PHARMACEUTICALS – Randolph, MA
Programmer Analyst - Design and develop server codes.
- Develop and test new financial reporting system using Visual Basic.
- Perform Y2K modifications on existing financial software.
2005 – 2009 WIDE WORLD IMPORTERS – Brockton, MA
Programmer Analyst - Developed online and batch test plans using Y2K critical test dates.
- Modified and tested order processing system using C++.
- Developed and tested the new inventory management system using C++.
2002 – 2005 THE PHONE COMPANY – Boston, MA
Information System Specialist - Provided object-oriented design, programming and implementation support to the
customer billing system, written in C++.
- Prepared test plan data and user documentation for customer billing system.
- Problem-solved hardware issues with fault-tolerant hard drives.
Sample Resume – CIS – Programming Option
ALFRED A. KEYS
6614 Glen Ellyn Road #205
Bloomingdale, MA 01108
708-555-2588
OBJECTIVE COMPUTER OPERATOR
A position where proven technical skills would be utilized.
EDUCATION Massasoit Community College – Brockton, MA
6/2011 Associate of Science Degree in Computer Information Systems
Programming Option
PROFILE - Familiar with DOS, Windows, WordPerfect and Prodigy.
- Knowledge of PC setup and installation, as well as various peripherals, data entry and
file updating.
- Experience training individuals in system operations as well as collections and
customer service.
EXPERIENCE
2009 – Present U.S. Post Office – Forest Hills, MA
Parcel Post Distributor Unload mail from trucks and sort it into rough categories—parcel post, magazines,
letters, and foreign mail.
Run sorting machines.
Perform other post office functions as assigned.
2008 – 2009 Circuit City – Braintree, MA
Computer Sales Representative Conducted training of staff and customers in computer system set-up and operations.
Gained excellent experience in system operations and various types of hardware and
software.
2006 – 2008 Rent-A-Car Center – Hyannis, MA
Collections/Assistant Manger Directed and maintained collection operations related to past-due credit card accounts,
including credit checks and status reporting. Assisted in training and supervising staff in
all operations.
2005 – 2006 Pro-Tel – Brockton, MA
Sales Representative Handled sales of credit cards and services via telephone.
MILITARY
2000 – 2005 United States Marine Corps – Japan/Korea
NCO Corporal Central Checkout Supervisor
Sample Resume-CIS-Programming Option
PAUL R. GERAGHTY 54 Winslow Avenue
East Weymouth, MA 02189
781-335-4731 - Fax 508-427-9999
EDUCATION Massasoit Community College, Brockton, MA
Associate of Science in Computer Information Systems 6/11
Programming Option
Dean’s List
RELATED Microsoft Word, Excel, Data Communications, Operating Systems
COURSES Design, Database Concepts and Practices, Software Design and
Development.
Programming Languages – Cobol I and II, Programming in C++,
Advanced Programming in C++ and Introduction to Visual Basic
RELATED The Computer Nerd, Hingham, MA 8/08-Present
EXPERIENCE Operations Manager
Promote and expedite the sale of all computer hardware items
Maintain positive customer relations through post sales follow-up
Utilize the Internet to research technical specifications on hardware
and software
Build and configure new computer systems
Troubleshot and repair brand name computers such as Dell, Gateway,
Compaq, as well as custom built systems
Handle all incoming telephone inquiries
Create current customer database
Create a Microsoft Access database for tracking shipped items
Handle all shipping and receiving
ADDITIONAL Walsh and Packard True Value Hardware, Hingham, MA 7/06-8/08
EXPERIENCE Retail Sales Clerk
Active in all aspects of the hardware business including construction,
electrical, painting, plumbing, home safety and general household maintenance
Assisted customers with problem solving
Trained customers on proper use of specialized tools
Hosted instructional seminars on fire prevention
Maintained inventory control
Performed as a cashier when needed
Chili’s Grill and Bar, Hingham, MA 7/05-7/06 Wheel Cook
Supervised a team in meal preparation
Maintained high sanitation standards
Organized and implemented training of new staff
Awarded several citations for innovation in the preparation of
food and spec knowledge
Sample Resume – Criminal Justice
Susan E. Brown 792 Oak Park Boulevard Canton, MA 02021 781-821-4226
Objective
To obtain a position in the corrections field utilizing acquired education and experience
Education
Massasoit Community College, Brockton, MA
Associate of Science in Criminal Justice 6/2011
Computer Skills
Microsoft Word, Excel, PowerPoint, Internet, and Email
Related Experience
Adult Probation Department of Plymouth County, Brockton, MA 2009-Present
Intern
Screen adult offenders for appropriate referrals
Facilitate group meetings for first-time offenders
Keep detailed records of interactions with clients and outside agencies
Suffolk University, Boston, MA 2007-Present
Security Aide
Enforce university policies and regulations in halls and various buildings campus-wide
Work cooperatively with campus police department
Respond to behavioral and/or crisis situations using communications and behavioral management
skills
Receive extensive training on safety measures, communication skills, conflict management
and two-way radio procedures
Other Experience
Maplewood Country Day Camp, South Easton, MA 2005-2007
Camp Counselor
La Scala Restaurant, Randolph, MA 2004-2005
Waitress
Applebee’s Neighborhood Grill & Bar, Weymouth, MA 2003-2004
Server
Community Service
Habitat for Humanity 2007
Sample Resume-Culinary Arts
CALVIN GRIFFITH
4519 Salem Avenue Quincy, MA 02169
Home 617-773-2587 Cell 503-463-9382 OBJECTIVE
A position as a Manager in a high quality, high volume restaurant EDUCATION
Massasoit Community College, Brockton, MA Associate of Science in Culinary Arts 6/2011
EXPERIENCE
Lombardo’s, Randolph, MA 12/08-Present Assistant Manager
Supervise wait staff and create schedules for them
Plan weekly menu
Manage daily food production
Plan and coordinate all aspects of catered functions
Joe Tecce’s Restaurant, Boston, MA 9/06-11/08 Room Captain
Inspected the dining room and kitchen for cleanliness
Maintained the proper sanitation standards set by the
restaurant industry
Provided a friendly, cordial, accommodating and efficient
service for restaurant clientele CERTIFICATIONS
Sanitation National Restaurant Association Sanitation Certification 12/10 REFERENCES
Furnished upon request
Sample Resumes – Culinary Arts
SHARON LAUREEN 781-986-3578
951 Main Street Cell – 617-459-3246
Randolph, MA 02368 Email – [email protected]
Objective To obtain a position in the food service industry
Education Massasoit Community College, Brockton, MA
Currently enrolled in Culinary Arts Program
Relevant Food Production Baking
Courses Classical Cuisine American Regional Cuisine
International Cuisine Advanced Pastries
Facilities Planning Sanitation for Certification
Experience Holiday Inn, Dedham, MA 5/08-Present
Junior Sous Chef
Operate line station, sautéing, grilling, broiling and frying
Train and supervise new employees
Prepare various soups and sauces
Maintain daily inventory, label and date
Camp Squanto, Carver, MA Summers 2006, 2007
Assistant Cook
Assisted in the preparation of menus
Ordered new stock of food items
Coordinated sanitation programs
Assisted in preparing meals and baked goods for campers
Certifications National Restaurant Association
Nutrition and Sanitation
Community Main Spring House, Brockton, MA
Service Volunteer culinary services in Soup Kitchen
References Available upon request
JENNIFER COPPERWOOD
341 Meadow Road
Brockton, MA 02302
Home 508-427-1257 Cell 617-701-6464
OBJECTIVE A position as a Medical Assistant
EDUCATION Massasoit Community College, Canton, MA
2011 Medical Assistant Certificate EXTERNSHIPS Spring 2011 Dr. Howard Sun Goddard Medical Center, Stoughton, MA
Student Extern
Contacted appropriate insurance providers for referral approval
Scheduled referral and other appointments
Performed administrative duties
Fall 2010 Emergency Walk-in Clinic – Brockton, MA
Student Extern
Assisted medical staff in busy urgent care facility
Performed many procedures such as injections, vital signs, EKGs and basic
laboratory procedures
EXPERIENCE
2008 – Present Honeywell Nursing Home – Brockton, MA
Certified Nurse’s Aide
Supervise and train new aides
Monitor patient conditions and document any changes
Provide emotional support to patients and families
2006 – 2008 LaGarda Security – Easton, MA
Supervisor
Performed security screening of passengers prior to boarding aircraft
Subsequently promoted to supervisor; acted as liaison between employees and
management
Mediated conflicts between employees and passengers
Maintained security of area
Trained employees
CERTIFICATION Certified Nurse’s Aide and C.P.R. Certified
DAWN ELLEN FLYNN
86 Juniper Road – Holbrook, MA 02343
(781) 767-2457
OBJECTIVE A Registered Nurse position that utilizes my education and 10 years
of Nursing Assistant experience.
EDUCATION Massasoit Community College – Brockton, MA
Associate of Science Degree in Nursing 6/2011
CLINICAL
EXPERIENCE Directed patient care, provided emotional support, conducted patient teaching,
administered medication and documented procedures pertaining to medical/surgical,
maternity, pediatric and psychiatric nursing at the following hospitals:
Braemor Rehabilitation Center, Brockton, MA
Brockton Hospital, Brockton, MA
Brockton VA Hospital, Brockton MA
Good Samaritan Hospital, Brockton, MA
New England Sinai Hospital, Stoughton, MA
PROFESSIONAL
EXPERIENCE Goddard Center for Transitional Care – Stoughton, MA 2009 – Present
Certified Nurse Assistant
Provide care for up to 12 respiratory patients including vent supported and newly
weaned patients.
Attend to personal needs and assist patients to reach optimal level of self-care.
Coordinate and implement goals of patient’s rehabilitation with interdisciplinary
team.
Sturdy Memorial Hospital – Attleboro, MA 2004 - 2009
Certified Nurse Assistant
Provided physical assistance with personal hygiene.
Attended to patient’s emotional needs during evening shift.
Quincy Hospital – Quincy, MA 2002 – 2004
Certified Nurse Technician
Met patient care needs on a 40-bed unit during the midnight to 8 shift.
Obtained AM bloods, EKG’s.
CERTIFICATION C.P. R. Certified CNA License 012698124B RN License Eligible 7/11
STACEY BENJAMIN 2089 Beacon Street, Boston, MA 02127
(H) 617-238-2344 (C) 617-222-9998 [email protected]
______________________________________________________________________________
Experience: Massachusetts General Hospital Boston, MA
Staff Nurse, Surgical Unit 2/08-Present
Fulfill the role of charge nurse, with responsibility
to supervise 2 RN’s, 3 LPN’s and a Unit Secretary on the
weekend shift
Evaluate staffing requirements, floor assignments and
organize unit activities for a 29-bed surgical unit, which
provides service to orthopedics, neurology and general
surgery
Implement total patient care through a team nursing process
covering 8-10 patients per shift
Act as a patient advocate; assess patient status and notify
physicians of clinical changes
Coordinate services, treatments and consultations using Meditech
computer system
South Shore Hospital South Weymouth, MA
Nurse Manager 4/07-2/08
Supervised a staff of 4 nurses and 2 medical technicians
Assigned work schedules, coordinated activities and directed
staff
Responsible for patient care in a complex environment, providing
care for pediatric patients through geriatric patients
Coordinated the pre-op clinic and up to 12 surgeries per day,
interacting with applicable departments regarding patient care
Participated in the Quality Assurance program in cooperation with
quality committees
Monitored health and safety compliance and infection control within
the complex
Conducted training and development activities for staff nurses, providing
coaching and mentoring
Quincy Medical Center Quincy, MA
Staff Nurse, Urgent Care Unit 9/06-4/07
Triaged patients of all ages to provide the most effective
and efficient patient care
Implemented and monitored care of patient, including starting
IV’s, drawing bloods, giving meds
Served as advocate to patient and families
Provided essential patient discharge instruction and implement effective
patient education
Education: Massasoit Community College Brockton, MA
Associate of Science Degree in Nursing 5/06
Sample Resume – Radiologic Technologist
Mary Ellen Smith 21 Park Avenue Braintree, MA 02184 Home 781-843-2296 Work 617-272-6814
OBJECTIVE: A position as a Radiologic Technologist
EDUCATION: Massasoit Community College Brockton, MA
Associate of Science Degree in Radiologic Technology 6/2011 EXPERIENCE: Dana-Farber Cancer Institute Boston, MA Radiologist 7/2011-Present
Diagnose and treat diseases of human body using x-ray radioactive substances
Advise (whom) on (what kind of) matters
Examine internal structures and functions of organ systems
Develop a new (what) system, providing (features and benefits)
Make diagnoses after correlation of x-ray findings with other examinations and tests
Direct, install, operated and maintained (what)
Treat benign and malignant internal and external growths
Purchase and maintain (what)
Expose growths to radiation from x-rays, high energy sources and natural and manmade radioisotopes
Actively participate in (what)
Direct exposure at affected areas of body
Prepare and present (what) at (what kind of) meetings
Administer radiopaque substances by injection, orally and as enemas
Structure and maintain a (what)
Render internal structures and organs visible on x-ray films and fluoroscopic screens
Serve as (function) for (organization), including (specific tasks)
Facilitate (what) by (doing what)
COMPUTER
SKILLS: Microsoft Access Microsoft Excel Microsoft Word Data Entry
REFERENCES: Furnished upon request
Barbara Light 210 Wisteria Lane
Stoughton, MA 02072 Home 781-344-5820 [email protected]
Experience: Brockton Public School System Brockton, MA School Nurse 09/2009-Present
Provide health care services to students
Apply knowledge of (what) in (where)
Plan school health program in cooperation with medical authority and administrative school personnel
Conduct (what)
Participate in medical examinations and review findings in order to evaluate health status of pupils and progress of program
Create and present (what)
Instruct classes in child care, first aid and home nursing
Administer (what), which involves (key areas)
Establish nursing policies to meet emergencies
Contribute to all aspects of (what)
Cooperate with school personnel in identifying and meeting social, emotional and physical needs of school children
Administer immunizations, provide first-aid and maintain health records of students
Counsel students in good health habits
Research and recommend (what)
Work with community agencies in planning facilities to meet needs of children outside school situations
Help in the preparation of (what)
Assist in program for care of handicapped children
Demonstrate consistent record of (what)
Coordinate work between (who) and (who)
Education: Massasoit Community College Brockton, MA Associate of Science Degree in Nursing June 2009 References: Available upon request
Sample Resume-Travel & Tourism
BRYAN REYNOLDS
121 Hanover Street
Plymouth, MA 02360
508-747-7519
OBJECTIVE A position within the Travel Industry
EDUCATION Massasoit Community College – Brockton, MA
6/2011 Associate of Science Degree in Travel and Tourism SUMMARY OF QUALIFICATIONS
Ten years of experience acquired during employment and educational training
within the travel industry
Thorough knowledge of various reservation transactions, including booking,
bursting, ticketing, interfacing with contracted vendors to
ensure realization of customer reservation specifications, sales and customer
service
Competent familiarity with Sabre computer system
Proficient in performing general office duties
EXPERIENCE ENJOYABLE JOURNEYS, Taunton, MA 2010 - Present Support Agent
Burst tickets and ensure correct formatting of ticket transaction data
Book hotel reservations and direct customer package specifications
Process ticket transactions via Sabre computer system
Provide sales services and develop sales strategies
Respond to customer inquiries for general and package information
2009 - 2010 AVON TRAVEL, Avon, MA
Sales Representative/Accountant
Extensive accounting tasks in basic bookkeeping
Monitored the selling of corporate and leisure accounts
Researched and processed credit checks
Verified international and domestic fares
2007 - 2009 SILVER CITY TRAVEL, Plymouth, MA Tour Guide
Organized tour schedules for international students; booked
local cruises
Acted as assistant to company accountant; performed general
bookkeeping duties
Sample Resume – Liberal Arts
ANDREW MARSHALL
40 Spring Street Weymouth, MA 02188
781-341-5326
EDUCATION: Massasoit Community College, Brockton, MA
Currently enrolled in Liberal Arts Degree Program
COMPUTER Microsoft Word Microsoft Excel
SKILLS: Windows Email
EXPERIENCE: B & M Landscaping, Pembroke, MA
2009-Present Landscape Laborer
Manage small crew of workers in completing jobs to
customer’s specifications
Plant and cultivate lawns using gardening tools and
power-operated equipment
Construct and make repairs to retainer walls and patios
Maintain equipment in good operating condition
Prepare estimates and invoices for finished work
Clarion Hotel, Hull MA
2007-2009 Front Desk Clerk
Greeted, registered and assigned rooms to guests
Processed reservations over the phone
Entered reservations, billing and payment information
into computer
Performed night audit duties
REFERENCES: Furnished upon request
Sample Resume – Business Administration
JOHN GOLDEN
49 Michigan Road 508-580-2301 Brockton, MA 02301 774-259-0888
EDUCATION
Massasoit Community College, Brockton, MA
Currently enrolled in Business Administration Degree Program
EXPERIENCE
Macy's, Brockton, MA
Sales Associate - Men's Department 11/09 to Present
Assist customers with purchases
Process payments by cash, credit card and personal checks
Balance cash drawer at the end of each shift
Maintain a neat and orderly department Stop & Shop, Dorchester, MA
General Merchandise Clerk 11/08 to 10/09
Replenished stock and organized shelves
Assisted customers with locating items
COMPUTER SKILLS
Microsoft Windows, Word, Excel, Internet and Email
LANGUAGES
Fluent in English and Spanish
REFERENCES
Available upon request
