BSA-75,BSA-100Title BSA-75,BSA-100 Created Date 5/17/2001 10:57:54 PM
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SOFTWARE ASSET MANAGEMENT
- BSA Marketing Manager Ada Kong
January 23, 2008
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(BSA) (BSA)
BSA
BSA
BSA1988
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BSA Global and Regional Members
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BSA Local Members in Asia
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How do we support the community?
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IT Asset Management Issues
Annual inventory check manually
Lack of the latest inventory report of all s/w and
h/w assets Ambiguous patch distribution status
Need to on-site install application
Continuously accidents from user systems
Inconsistency between IT assets and financial
accounts
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IT Considerations for SME Information system used by both owners and staff
Must comply with the established terms of software use and current laws on IPprotection
Efficient IT environment for business productivity
What could allow SME to?
Save Money Acquire the right number of licenses, neither over nor shortfall
Improve Business Performance - You can now make informed strategic, tacticaland operational decisions about your I.T. needs.
Optimize Deployment - You can identify the company's software needs, reducingtime and hassle for the I.T. department.
Reduce Support Costs - Backup and recovery systems are easier to maintain whenyou know what software goes where.
Increase Employee Productivity - By standardizing software versions, your userscan work together seamlessly.
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First SAM Value Survey for HK
Recent Copyright (Amendment) Ordinance 2007 has introduced new liability ofcriminal prosecution against directors or partners whose organizations areinvolved in business end-user piracy. The new liability would come into effect nextyear.
Published ISO/IEC 19770-1:2006 Information Technology - Software Asset
Management on 2nd
May 2006 What kind of support SMEs require for SAM implementation?
Background:
Results: Awareness of importance of SAM is low (57% not implemented ) Few companies had IT software policy, designated staff for SAM, established
software inventory and conducted SAM audit
SMEs main difficulties are finance, awareness / support of management ,professional
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What is Software Asset Management (SAM)?
Set of policies, procedures, technologies and people within
an organization working towards common objectives thatallow organizations to take full advantage of all its software
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The Lifecycle of IT Assets
InventoryManagement RemoteControl
Change Management
RetirementManagement
AssetAcquisitionManagement
Security Patch Management(automatically set for each lifecycle stage)
Lifec yc le Changec hange of ac c essc ontrol, attributes,loc a tion, etc .
RegistrationDispatch
Management
SoftwareDeployment
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Process, Guidelines, Tools & Policies
AM Four-Step Process
4. Sample Software Audit Report
This template is designed for use with every PC, workstation, and server visited as part of the
software audit. If you use a software audit tool, it will capture much of the needed information; if
you are not utilizing an audit tool you will need to obtain this information by, physically
surveying the hard drive of the machine. Instructions for using this template follow the template
itself.
Software Audit Report
Section 1: Audit Location & Contact Profile: 1. Date: Time:
2 Department/BusinessUnit/Division Name:
3 Site Location:
4 Contact Name:
5 Employee Telephone Extension:
6 Company ID or position:
7 Audit Software Used:
Section 2: PC, Workstation, or Server Operating S ystem & Application Software Profile:
8
Software Name& Publisher
9
VersionNo.
10
SerialNo.
11
FileName
12
FileSize
13
InstallationDate
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SAM Step-By-Step Software Asset Management (SAM)
More than a software! 4 Steps to SAM
1. Understand what you need
2. Understand what you have
3. Reconciliation & Follow up actions
4. Set Policies and Procedures
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Four Steps to SAM
Step 1
Understand What You Need
Do you need software?Are you using licensed software?
Are there alternative software
Do you keep licensing record for easymaintenance and upgrade purpose?
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Four Steps to SAM
Step 2
Understand What You Have
Hardware inventory serial numbers, model, location, users
Software inventory product name, version no., serial no.
Documentation inventory CDs, manuals, licenses, invoices
123456789012345678901234567890
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Four Steps to SAM
Software Audit
Network or non-networked PC
Master inventory report
Schedule regular inventory check
Manual audit Software audit tools
BSA makes these tools available at no charge. Download from
http://www.bsa.org/hongkong/antipiracy/Free-Software-Audit-Tools.cfm
Step 2
Understand What You Have
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Four Steps to SAM
Step 3
Reconciliation and Follow-up Actions
Compare actual copies and licenses Delete unlicensed copies
Compare legal software with needs analysis Purchase or budget
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Four Steps to SAM
Step 4
Setup Policies and Procedures
Appoint an IT administrator Schedule regular audits of computers and software
Coordinate needs and purchases
Conduct spot checks
Periodic reminders / memos
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SAM Resources from BSA
(Software AssetManagement, SAM)50,0004
1. 2. 3. 4. 5.
28613366www.bsa.org/hongkong
http://www.info.gov.hk/ipd/
Belinda Lui
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Free Software Audit ToolsFree Software Audit Tools
Express Software Manager Professional, Novell ZENworks Asset Management, Centennial Discovery, and GASP are designed to help you identify and track
licensed and unlicensed software installed on your computers and networks. Audits are a key com ponent of any comprehensive software asset managem ent plan.
BSA makes these tools available to you at no charge through the cooperation of Express Metrix, Novell Inc., Centennial Software, and Attest Systems Inc. Please
read the license agreements and any other inform ation regarding permitted use.
Express SoftwareManager Professional:Hardware/softwareinventory, licensereconciliation,software usagetracking, application
control.
This tool runs onWindows.
Click here for theExpress Software
Manager tool
ZENworks AssetManagement:integrated assetinventory,software usage,and licensereconciliation.
This tool runs onWindows, Unix,Mac and Linuxplatforms.
Click here for
ZENworks AssetManagement
Centennial Discovery: Acomprehensive networkdiscovery and audit tool.
This tool runs on Windows,Mac, Unix and Linuxplatforms.
Click here for Discovery
GASP: A software,hardware and file audit
tool.
Versions of this tool areavailable for Windows and
Mac.
Click here for the GASP tool
BSA does not gather or receive any identifying information on companies us ing free software audit tools.
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Snapshot of Sample SAM Audit Tools
Microsoft Software Inventory Analyzer
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Microsoft Software Inventory Analyzer
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Auditing Tools Integrates:
Software and hardware inventory License reconciliation
Software usage metering Application control Detailed reporting
Express DemoWatch a nine-minute demo ofthe ExpressSoftware ManagerProfessionalproduct
Express ReportsSee how yourinventory andsoftware data w illbe displayed inExpress Reports.
White PapersRead about themany ways IT ansoftware assetmanagement canhelp yourorganization.
Express Software Manager Professional
http://www.expressmetrix.com/bsa/
Machine Status
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MACHINE SUMMARY
em Value Item Value
omain FAREAST OS Manufacturer Microsoft Corporation
Address 192.168.1.108 Video Controller Mobile Intel(R) 915GM/GMS,910GMLExpress Chipset Family
rocessor Intel(R) Pentium(R) M processor 1.20GHz Video Mode 1366 x 768 x 4294967296 colors
peed 1197MHz Serial Number
AM 1536MB BIOS Serial Number 28199071-7202592
of Processors 1 BIOS Name Phoenix Technologies LTD
emory Slots 2 BIOS Version R0031V1
lots In Use 2 BIOS Date 20050805000000.000000+000
anufacturer Access Point http://adakong/ExpressSoftwareManageClientServices.asmx
omputer Model VGN-TX17GP_W Last User ADAKONG
omputer Enclosure Last Boot 19-Sep-2006 20:06:46
roduct Model Install Date 19-Sep-2006 22:44:00
perating System Microsoft Windows XP Professional Inventory Date 19-Sep-2006 22:44:00
S Service Pack Service Pack 2 Time zone (GMT+08:00) Beijing, Chongqing, Hong
Kong, UrumqiS Version 5.1.2600 Metering enabled yes
Machine Status
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DISK DRIVE SUMMARY
Letter Type Size Free % Free File System Path/Volume/Description
C: Fixed 19077.2MB 255.1MB 1.3% NTFS VAIO
D: Fixed 32.6GB 10.1GB 31% NTFS VAIO
E: Removable - - - - Removable Disk
F: Removable - - - - Removable Disk
H: CD-ROM - - - - MATSHITA UJ-832D
CUSTOM MACHINE ATTRIBUTES
Attribute Value Attribute Value
OS Serial Number 76487-OEM-0011903-00110 OS Version Number 5.1.2600
OS Directory C:\WINDOWS Serial Ports 1
Parallel Ports 0 USB Ports 5
Sound Device Realtek High Definition Audio Keyboard Device Standard 101/102-Key or Microsoft Natural PS/2
Keyboard
Pointing Device HID-compliant mouse Monitor Manufacturer (Standard monitor types)
Printer(s) Microsoft Office Document Image Writer Network Adapter Intel(R) PRO/100 VM Network ConnectionPacket Scheduler MiniportIntel(R) PRO/Wireless 2200BG Network ConnectionWAN Miniport (PPTP)WAN Miniport (PPPOE)Packet Scheduler Miniport
Bluetooth Personal Area Network from TOSHIBAPacket Scheduler MiniportPacket Scheduler Miniport1394 Net Adapter
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Reporting Windows and Web Based
Software Reports
License Units View license units by manufacturer
License Unit Usage View license unit usage details
License Unit Purchase History View license unit purchase history information
Maintenance Expiration View license units which have maintenance expiration dates specified
Active Operating Systems View Operating Systems and Service Packs
What's Changed - Software Software installations that have changed between two inventory baselines
Nonrunnable Files View information about any nonrunnable file extensions added
Custom Purchase History View selected purchase history fields for license units
License Checkout Summary View license checkout information for concurrent licenses
Hardware Reports
Machines View machines by machine group
Hardware Statistics View statistical information about PC hardware
Machine Attributes View machine attribute values and the machines with those values
Custom Hardware View selected hardware information
What's Changed - Hardware Hardware configuration changes between two inventory baselines
Failed Installs/Inventories Machines where installation or inventory has failed
Machine/User Search Find machines by machine or user
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Get ready for law change
SAM improves business performanceasy to implement
Outreach to 50,000 SMEs, industry a
government are offering help
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Voice of CustomersGoodwell is an all-time supporter of using licensed
software and always pays respect to Intellectual PropertyRights. Through joining this programme, not only is our
computer network security improved, our employee
productivity has also been raised significantly. Equally
important, excessive licensing costs have been saved.
(Dicto Leung , General Manager Goodwell Property Management Limited )
1. "SAM" program helped us improve computer network securityminimize exposure to avoidable legal risk offal from occasional ounmindful downloading of illegal software in public area.
2. "SAM" let our client more confident that they are working with acredit standing company. Becasue we respect the "propert right"copyright and privacy. To enhance our image as trustworthy trad
(Edgar Tsui , Senior Production ManagerBOOKBUILDERS)
1. "SAM" program helped us improve computer network securityminimize exposure to avoidable legal risk offal from occasional ounmindful downloading of illegal software in public area.
2. "SAM" let our client more confident that they are working with acredit standing company. Becasue we respect the "propert right"copyright and privacy. To enhance our image as trustworthy trad
(Edgar Tsui , Senior Production ManagerBOOKBUILDERS)
, , , , !
, , , ,
!
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Call To Action and Resources
Call To Action Perform Self Audit with Free SAM Tools
Enroll in SAM Consultancy Programme, take action now atwww.samhelp.hk
Check out Legalization Offers currently exists with software vendors
Clean-the-House in 2008
Resources www.samhelp.hk
www.ipd.gov.org www.bsa.org/hongkong
Genuine Business Software Campaign (SAM Consultancy Programme)Hotline: 3589 9766
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Thank You!