Product overview

Manage your assets. Minimize your risk. Maximize your returns. www.BSA.org/SamAdvantage

overviewSoftware is a critical business asset that is difficult to manage. Failure to properly manage this asset could result in inefficient operations and dramatic overspending on unneeded licenses. In some cases, downloaded software potentially exposes organizations’ technology infrastructure to malware or viruses.

The solution is SAM Advantage:

• The first industry software asset management training course aligned to the ISO/IEC 19770-1 SAM standard

• The only course that offers certification based on ISO/IEC 19770-1

• A collaborative effort between the Business Software Alliance, leading business software publishers, and established SAM practitioners

The result is a comprehensive course rich with the best practices, case studies, tests, and tools needed for building a sustainable SAM framework.

deLiver reSuLtSBy taking SAM Advantage, users will learn how to:

• Set a foundation for best practices

• Create repeatable license compliance

• Make the business case for SAM

• Justify continued investment

• Improve efficiencies and effectiveness

• Sustain ongoing SAM benefits

These comprehensive results delivered through the implementation of SAM Advantage will empower users to continue propelling their business forward.

TIER 1: TRUSTWORTHY DATA

Addressing 8 ISO/IEC objectives, Tier 1 covers what is needed to deliver sustainable processes that identify exactly which software and related IT assets are currently installed on the network.

Tier 1 processes help organizations identify opportunities for cost savings.

SAM BuiLding BLockS

TIER 2: PRAcTIcAl MAnAgEMEnT

Building on the data and processes established in Tier 1, Tier 2 covers the acquisition of new assets and the policies, roles, and responsibilities for ongoing software asset management.

Addressing 21 ISO/IEC objectives, Tier 2 focuses on optimizations and creating a control environment for software assets.

TIER 3: OPERATIOnAl InTEgRATIOn

Operational Integration marks the movement of an organization towards mature SAM practices as SAM becomes integrated within the organization’s operational processes. Addressing 15 ISO/IEC objectives, Tier 3 ensures that the SAM program works to improve efficiency and effectiveness of the organization’s existing operations and services.

TIER 4: FUll ISO/IEc cOMPlIAncE

Addressing 17 ISO objectives, Full ISO/IEC Conformance takes SAM to the highest level and fully integrates SAM into management of the organization.

This final Tier covers more complex asset types and deeper embedded operations, fully integrating license compliance into a cost savings control environment that ensures SAM supports the entire business.

SAM Advantage tiers

tier 1truStwortHY dAtA

tier 4FuLL iSo/iec coMPLiAnce

• Full ISO Compliance

• Management of Complex Assets

• Embedded SAM Operations

• Complete Integration of Business and Operations

• Improved Efficiencies

• IT Lifecycle Integration

• Operations Management

tier 2PrActicAL MAnAgeMent

• Deployments Optimization

• License Optimization

• Maintenance Optimization

• Contracts Optimization• Reliable, Consistent Data

• Repeatable License Compliance

SAM BeneFitS

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ISO TITle: The ISO objective achieved in the lesson

MIleSTOneS: Milestone the current lesson will help achieve

BuSIneSS BenefITS: Benefits organizations usually see after successfully implementing the lesson.

COnfOrMAnCe: Check if lSO lesson is being completed accurately

10 MInuTe exerCISe: A 10 minute exercise to test your understanding of the lesson.

BeST PrACTICeS: Best Practices highlighted throughout the course

StructureThese Tiers allow organizations the freedom to pace their SAM adoption and the flexibility to build a SAM program suitable to their needs. Each Tier has the following components:

Introduction Outlines the business purpose of the Tier and the key milestones by which to measure progress

Lessons Addresses each of the 61 ISO/IEC 19770-1 objectives and methods

Case study Demonstrates how the ISO elements are applied in practical scenarios

Conclusion Reviews the entire Tier before the user takes the assessment

Self-Assessment Ensures understanding of the requirements of the ISO/IEC 19770-1 standard

SAM AdvAntAge uSer interFAce

SAM Advantage is an interactive, self-paced online course that features bookmarking which allows you to easily pick up where you left off. Each lesson is aided by icons which emphasize or expand upon key points throughout the course.

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certiFied SoFtwAre ASSet MAnAgeMent ProFeSSionAL Upon successfully completing the course and its associated assessments, individuals will be recognized as Certified Software Asset Management Professionals (CSMPs).

This unique distinction confirms:

• Mastery of processes required to implement ISO/IEC 19770-1 aligned SAM programs

• Expertise to work across multiple software platforms

• Understanding of the business and technical issues facing organizations

iSSued BY A gLoBALLY recogniZed BrAnd Certified Software Management Professional is the only certification that recognizes expertise in setting a global, standards-based SAM program.

The CSMP is supported by the business software industry and the Business Software Alliance, the largest non-profit software industry trade association representing 80% of the software industry.