SALESmanago marketing automation _Solution Overview
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19-Oct-2014 -
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Transcript of SALESmanago marketing automation _Solution Overview
SALESmanagoMarketing Automation
- Automate your Sales & Marketing- Generate Leads and Sell More- Take your CRM to next level
Start off with a 2 minutes Video Demo of SALESmanago to get the first hand feeling of Marketing Automation
www.salesmanago.com
SALESmanago is Marketing Automation Software for companies of All Sizes
– Cloud based application with pricing starting from 150 USD– Over 200 satisfied B2B and B2C customers. Examples:
Rainbow Tours - third biggest Tour operator in Central Europe
ESKK - the biggest European company specializing in distance learning
Koło /Sanitec - the biggest European producer of bathroom equipment
SkyCash - the leading Polish provider of mobile payments solutions
Solution Overview• SALESmanago is a cloud based integrated marketing
automation solution that is quickly becoming a leading Central European platform chosen by marketing and sales departments in companies of all sizes.
• It is loved by marketers and salespeople thanks to its nice and easy interface and focus on intelligent CRM solutions that take pipeline generation, lead nurturing and sales process management and automation to new levels of effectiveness.
Marketing Automation Market• New and fast growing area
of marketing recognized by such companies as IBM, SAP and many others
• Globally 30% of Large Companies use Marketing Automation
• 20% of Small and Medium Companies use CRM and 8 out of 10 companies use e-mail marketing
Personalized e-mails can raise the click through rates by 14% and conversion rates by 10%
Aberdeen Group
Companies using Marketing Automation achieve up to 40% more Return on Marketing Investment as compared to companies that do not use Marketing Automation
Gartner Report
Introduction
• Marketing Automation originates from e-Mail Marketing and CRM systems to create a unified environment for sales and marketing departments enabling:
– Sales and Marketing alignment– Acquisition of New Customers– Education of Potential Customers– Increase of Conversion Rates– Reduction of Marketing Costs– Increase of Return on Marketing Investment
What it does
• SALESmanago Marketing Automation System is a complex application but it performs the simple functions that make it unique:
– Identification of customers on your website– Monitoring the behaviour of your customers– Automatic segmentation of your customers– Performance of automated marketing and sales actions
MA vs e-Mail Marketing & CRM• The fundamental idea behind Marketing Automation is to
deliver the right message at the right time• Marketing Automation develops and extends the idea of
e-mail marketing as:– Our potential customers do not interact with our products and services only via e-Mail but also by
means of SEO, PPC, Social Media etc.– It is not important what customer does on reception of our e-mail but what does afterwards
• Marketing Automation provides sales with dynamic unique customer profiles
FunctionalityTypical e-Mail
Marketing system
SALESmanagoMarketing
Automation
e-Mail Marketing Campaigns Yes Yes
E-Mail Analytics and Reporting Yes Yes
E-Mail and Newsletter Templates Yes Yes
Contact and List Managementt Yes Yes
Monitoring customer behaviour on website Yes
Marketing Automation Rules Creator Yes
Customer Segmentation and Scoring Yes
Pipeline Generation and Lead Nurturing Yes
Automated Dialogues and Offers Yes
CRM (notes, tasks, reminders, manual rules assignment) Yes
Conversion analytics and reporting Yes
Sales process management and automation Yes
Facebook, Salesforce Integration, Thunderbird Outlook Integration, API Yes
Excel File import (xls, csv)
Contact list building
• Current customers• Potential customers• Emailing databases• Newsletter subscribers
Mailbox integration (using SALESmanago as Proxy)
Adding a tracking code to the body section of your site
Website monitoring
The system monitors the contacts you add to the system who click on your e-mails and newsletters.
Segmentation and automation
SALESmanago uses the collected information to automatically segment the customers and target thems
Collecting information about the visits, url, time spent.
Sources of visits (SEO, SEM, Social Media and others)
Segmentation based on interest. scoring geosegmentation and many others
The customer gets a cookie via link or form integrated via API
Rules of segmentation created in simple automated rules module
Automation rules based on time (Lead Nurturing)
Behavioral automated rules (offers as well as sales alerts and processes)
How SALESmanago works
Adding contacts manually
Automated import via forms, CRM and login panels integrated via API)
Educate customers in a Lead Nurturing Program
The new leads you collect are
not equipped with the right
knowledge
Use Marketing Automation to
direct to them automated series
of messages that teach your
potential customer and at the
same time verify the lead before
your sales team contacts them.
Make it work for you9 examples of SALESmanago Usage
Send automatically targeted individual offers
The system analyses the
behavior of your customers
and automatically sends
them the offer which is best
suited to their needs and
interests.
The offers will be send the
moment the customer starts
to be really interested in your
products and services.
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Contact first the leads that are greatest chances for sales
SALESmanago automatically
does the scoring of all your
leads.
Thanks to that your sales team
will contact the best potential
leads first. You will seethe
customer scoring in the Hot
Leads section on your panel.
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Send your potential customer a welcome message
You’ve generated a new lead?
Got a new customer visiting
your website for the first time?
SALESmanago will send them
automatic Welcome Message to
their mailbox. Such message for
a start will be a verification point
as well as will define the real
interest of your potential
customer
Make it work for you9 examples of SALESmanago Usage
Provide sales intelligence to your sales team
As you start using
SALESmanago, you will not
start your day with Facebook.
This is thanks to the live stream
of visitors to your website which
you will observe on your panel.
You can use this information to
sell immediately as you will
know the interest of your
customer.
4
Contact the potential customer in the right time
Tired of sending offers to your
customers and then after few
days checking if they have
opened it?
SALESmanago will let you know
when the offer is opened and
when there is the best time to
contact the customer. If not the
system will automatically send
reminders.
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Make your telemarketing more effective
Your telemarketing team is not
as effective as you would like?
Use SALESmanago to let your
telemarketing team know whom
to call first and let them know
what is the interest of potential
customer before they start the
phonecall.
Make it work for you9 examples of SALESmanago Usage
Automatically segment your customers according to their interest.
The system will automatically
asign the potential customers
into segments of interest. You
may then assign the segments
to different salespeople or use
the segments to send automatic
offers.
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Last but not least: Get the knowledge who is visiting your website.
This may sound trivial but the
real time knowledge who is
visiting your website may be a
great stimulation for you and
your sales team.
You will receive reports and
great deal of knowledge on your
marketing and sales processes
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Consulting & Professional Services
• Additional services to SALESmanago for customers that want to maximize the effects of using marketing automation:
– Development of strategies of marketing automation– Definition of automatic segmentation rules– Definition and preparation of automated marketing rules– Preparation of offer templates and content
• Each customer gets implementation of small changes and functionalities to the system for free
About BenhauerA company that created SALESmanago
A leading Central European Marketing Software Company with 3 years of experience and over 4000 customers
• Other products ADmanago (Google Adwords Bid Management) and SEOmanago (SEO platform)
• Employment 20 people, based in Kraków• Top Management with over 15 years of corporate
background in marketing and technologies.
BENHAUER Sp. z o.o. Sp.K.ul. Krupnicza 331-123 Kraków, Polandtel. (12) 376 42 85, (12) 376 42 [email protected]
LinkedIn Profile: http://www.linkedin.com/company/benhauer/
Crunch Base Profile: http://www.crunchbase.com/company/benhauer