Salesforce - HTC Global Services · Salesforce Our Salesforce CoE ... With over a decade of...
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Salesforce Our Salesforce CoE Digital disruption and transformation has drastically changed the trend in which organizations do business. Customer satisfaction being the key to success of any business, organizations are aligning towards a customer-centric strategy. Salesforce supports the critical applications functioning from the cloud. It can help you improve your customer relationships by delivering service in the most efficient way. Our partnership with Salesforce.com helps us serve our clients with the solutions and services of their needs that helps them achieve uninterrupted business outcomes. We deliver best-in-class solutions and services that can meet the changing needs of your customers. HTC’s Salesforce Center of Excellence offers innovative, customized, and cost-effective solutions built to suit your infrastructure, following the industry best practices. We offer existing system evaluation and roadmap, end-to-end implementation and releases, production support, custom Force.com development, migration from legacy applications to Salesforce, data migration and integration. Our team of experts are experienced in carrying out complex Salesforce implementations, integrations, and data migration projects utilizing proven methodologies and tools. Drive Business effectively with Salesforce CRM Reimagine technology to accelerate your business
Transcript of Salesforce - HTC Global Services · Salesforce Our Salesforce CoE ... With over a decade of...
Salesforce
Our Salesforce CoE
Digital disruption and transformation has drastically changed the trend in which organizations do business. Customer satisfaction being the key to success of any business, organizations are aligning towards a customer-centric strategy. Salesforce supports the critical applications functioning from the cloud. It can help you improve your customer relationships by delivering service in the most efficient way.
Our partnership with Salesforce.com helps us serve our clients with the solutions and services of their needs that helps them achieve uninterrupted business outcomes. We deliver best-in-class solutions and services that can meet the changing needs of your
customers. HTC’s Salesforce Center of Excellence offers innovative, customized, and cost-effective solutions built to suit your infrastructure, following the industry best practices.
We offer existing system evaluation and roadmap, end-to-end implementation and releases, production support, custom Force.com development, migration from legacy applications to Salesforce, data migration and integration. Our team of experts are experienced in carrying out complex Salesforce implementations, integrations, and data migration projects utilizing proven methodologies and tools.
Drive Business effectively with Salesforce CRM
Reimagine technology to accelerate your business
HTC’s Salesforce ExpertiseWith over a decade of Salesforce experience and partnership, we deliver the solutions and services to larger organizations that helps them meet their customer demands, maintain a competitive advantage, and drive profitable growth.
• Salesforce CRM Solution Consultation & Implementation - Business Analysis, Requirements Gathering, and Solution Implementation
• Custom Application Development - APEX, VisualForce, Web Services, AngularJS, Sites, Communities, Lightning Components, and other frameworks
• AppExchange Product Development - Product development and hosting services on AppExchange market place
• Data Migration and Integration with External Systems
Direct Integration from Salesforce to other systems
Migration of Data from Legacy systems
Implementation of SOA based integrations using middleware technologies
• Portal Transitioning to create powerful interactive communities
Strengthening interaction and communication through Salesforce Communities
Portal transition to create powerful interactive communities
• Social and Mobility Services
Salesforce1 Mobile Application using Lightening components
Mobile Application integration with Salesforce.com
Social Media solutions to improve productivity and customer engagement
• Remote Admin & Support
Remote admin and support to customers anywhere across the Globe
Value PropositionThe value proposition offered by HTC CoE:
• End-to-End offering from package evaluation to data migration and integration
• Extensive experience in consulting and implementing business critical enterprise-wide solutions in minimal time
• Pool of salesforce.com certified consultants
• Standard process to lower costs and improve operational margin on Salesforce.com projects
• Well proven application modernization processes for migrating applications to Salesforce.com
• Combination of best-of-breed deployment methodologies and deep market expertise
• Leverage HTC Delivery Model for a faster, more cost efficient deployment
• Rich repository of proven methodologies, process, and re- usable components
Knowledge Management
Mature methodologies and framework
Salesforce helps organizations transform their business and build next-generation platforms for enhancing sales and achieving customer satisfaction and loyalty.
HTC Global ServicesUSA | UK | Germany | India | UAE | Australia | Malaysia | Singapore | Indonesia E-mail: [email protected] Web: www.htcinc.com
About HTC:• Extensive experience in providing cost effective and innovative IT and Business Process Services and Solutions across domains for
global customers since 1990• Quality and information security processes compliant to SEI CMM Level 5, ISO 9001, ISO 27001, and PCI DSS standards• Global presence, large delivery centers, talented professionals, capabilities across multiple technologies, platforms, and domains
