Excel Enterprise

Sales Techniques

7 Steps To a Successful Sales Call

Nic Hallett

www.excelenterprise.co.uk

Sales Techniques ? What Are They ?

Sales Techniques = What Successful Sales

People do to stand out from the crowd

Sales Technique 1 Setting an

Outcome

Setting an Outcome

• Now Orientated

• Action Oriented

“ My outcome for today is ?”

“My Objective for today is ?”

Which do you think is more likely to

happen ?

Sales Technique 2 Build Rapport

Build Rapport

• Body Language

• Match voice tone

• Build a connection

• Get to know them

• Ask questions about their business

Sales Technique 3: Ask Questions

• Uncovers information

• Builds Rapport

• Listen to the answers

• Increases Sales

Sales Technique 4: Identify Wants and

Needs

• Ask open and closed

questions

• Stat general then get specific

• Sell them what they want

……..then they ALWAYS

buy more

Sales Technique 5: Present Your Offer

• You can then profile

your offer

• Nothing Starts till an

offer is made

Sales Technique 6: Gain Agreement

• Answer there questions gain agreement

on where you both are

………….this is

important for long term sales

Sales Technique 7: Close the Sale

Ask for the sale in what style you

know works for you. Be clear on the

next steps.

Sales Technique 7: Close the Sale

• Financial Terms

• Service Agreements

• Contracts

• Support and contacts

World Class Training & Development

• Delivering success for over 25 years

• Over 120 Clients

• Across 24 countries – in 8 languages

• Average satisfaction rating of 93% in last 3 months

Training solutions for sales professionals

Get In Touch

To Contact us visit our interactive website

www.excelenterprise.co.uk

Excel Communications (HRD) Ltd, 45 West

Street, Marlow, Buckinghamshire, SL7 2LS

tel: +44 (0) 1628 488854