By Dr Himendra Balalle

Skills of the Sales Manager

A successful sales person needs

1.Communication Skills

2.Organisation Skills

3.Time management Skills

4.Analytical/problem solving Skills

5.Team building Skills

6.Initiative Skills

7.Motivate others Skills

8.Leadership Skills

Communication Skills

Listening skills

Sales people need to be good listeners

Communication Skills

Negotiating and closing skills

Creating a win-win situation for both the customer

and themselves

Organisation Skills

1.Plan Effectively:

2.Prioritise your work

3.Prepare Cautiously

4.Ask Frequently

Time Management

1: Prepare in Advance

2: Schedule Your Time

3: Start Early

4: Organizational Skills

5: Increase Productivity With Prime

Time

Analytical/problem solving

1. Problem Identification:

This stage involves: detecting and

recognizing that there is a problem;

identifying the nature of the problem;

defining the problem

2. Structuring the Problem:

This stage involves: a period of

observation, careful inspection, fact-finding

and developing a clear picture of the

problem

3. Looking for Possible Solutions:

During this stage you will generate a range

of possible courses of action, but with little

attempt to evaluate them at this stage

4.Making a Decision:

This stage involves careful analysis of the

different possible courses of action and

then selecting the best solution for

implementation

6.Implementation:

This stage involves accepting and carrying

out the chosen course of action

7.Monitoring/Seeking Feedback:

Team building Skills 1.Make sure that the team goals are totally clear

2.Make sure there is complete clarity in who is responsible for what and avoid overlapping

authority

3.Build trust with your team members

4. Allow your office team members build trust and openness between each other in team

building activities and events

5. For issues that rely heavily on the team consensus and commitment, try to involve the

whole team in the decision making process

6. When managing teams, make sure there are no blocked lines of communications and you

and your people are kept fully informed

7. Be careful with interpersonal issues. Recognize them early and deal with them in full

8. Don't miss opportunities to empower your employees. Say thank you or show appreciation

of an individual team player's work

Initiative

1.Never Stand Still

2. Do More Than is Required Of You

3. Think as a Team Member, Not An Employee

4. Speak Up And Share Your Ideas

5. Consider Every Opportunity

6. Always Be Prepared

7.Ask Too Many Questions

Motivate others

• Motivating Others

• Rewards

• Recognition

• Self-motivation

• Goals

• Strength

Leadership Skills