SALES MANAGEMENT MEANINGSales Management means managing the sales. (or)Sales Management originally referred to the designing,planning and directing sales force personnel to achieve organisational objectives..In recent terms include s all marketing activities including advertising,sales promotion,marketing research,physical distribution,pricing production planning and sales force management.

Definition:Sales Management means the Planning, Direction and control of personal selling activities of a business unit including Recruiting,Selecting,Training,Equpping,Assigning,Routing,Supervising,Paying and Motivating,as these tasks apply to the personal selling activities.

----------American Marketing Association.

Sales Management is primarily the direction of men with all the management functions,of organisation,control,recruititng,training,supervision and motivation.

----------Hampton and Zabin.

CHARACTERISTICS: Sales Management is one of the basic function of a business enterprises. It is responsible to an important part of marketing functions. It is also responsible for the effective functioning of personal selling activities. The underlying objectives of sales management includes achievement of sufficient sales assignments giving major contribution to profits,and experiencing continuous growth.

OBJECTIVE Increase in sales volume through the supply of ever increasing volume of socially responsibleproducts that final buyers want at satisfactory prices. Continuing growth of the organization. Forecasting and charting the future course of operations. To maximizing the profit by minimizing cost. To increase the sales. To expand the business.NATURE AND IMPORTANCE OF SALES MANAGEMENT Helps to achieve organization objective. Helps to achieve companies target. It generate revenue to the organization. Timely communication. Sales Management duty is to reduce cost of sales and distribution. Sales team continiously moniter the customer prefencess, compititor situation,government policies. Contribution towards achieving the organisational objectives. Direction and control of sales force. Creation of goodwill. Increase in foreign trade earnings. Consumer satisfaction.INTRODUCTION OF COMPANY

AEGIS PARIWARBANK started its operations in the year2010 with a VIJAYAVADA,MOGHALRAJPURAM branch and has in a short span grown into a trusted household name for making BANK a viable form of saving and borrowing to all sections of the society AEGIS automobiles now has a turn over exceeding Rs. 50000 LAKSHS , 85 Branches IN AP and 16 BRANCHES .AEGIS PARIWARBANK has to date disbursed over Rs. 2 CROS as Prize Money.AEGIS PARIWARBANK operates in States., Andhra where it has a reputation for timely disbursement of funds and excellent customer service which differentiates it from other banksUsing state of the art Computer Systems / Networks and a transparent accounting system, AEGIS PARIWARBANK have transformed this contemporary method of Savings into an attractive personalized alternative to the Banking System

General Information

AEGIS PARIWARBANK provides a good source of finance for different type of people viz., small investors, businessmen, small scale industrialists etc.

AEGIS PARIWARBANK is a good means of savings for any contingency requiring substantial amount.

It serves all persons whether they desire for savings or borrowing to meet extraordinary expenses on special occasions like Marriages, Construction of houses etc.,

Adequate care is necessary to choose a suitable Group. The selection of a particular Group, largely depends on the subscriber's capacity to provide surplus funds month after month from his normal income for this purpose. This aspect is very important for the subscriber as well as the company's point of view to avoid any embarrassment at the time of releasing the prize money or in releasing chit installments month after month.

FUNCTIONS OF AEGIS PARIWARBANK One-Stop Supermarket for Investment & Insurance Products. Taking invaluable products and services to customers' doorstep across India. Delivering Mutual Funds, Debentures, Fixed Deposits, Life & Non-Life Insurance Products. A proven, nationwide distribution network for Investment & Insurance Products. 85 Branches and a 16-strong Sales and Agency force. Pan-India customer base of 1 CROW. Unique value propositions for Insurance and Investment Product Manufacturers. A vital member of the AEGIS PARIWARBANK Group. Legacy of three decades in the AEGIS services.

SERVICESSRIHARI DAIRY PRODUCTS has been designed to provide total customer services online. You can now complete all the formalities of joining a chit scheme in the luxury of your home. Online-Application.Online enrollment form for subscribers. EnquiriesSubscribers can make any specific enquiry here. Complaints-SuggestionsSubscribers can tell their specific request here.

BRANCH DETAILSAEGIS PARIWARBANK CHIPPILI BranchK.NAVEEN , Branch Manager (BM).This is one of the important branch in chittoor district. Turnover of the branch is 12CROW per month.

Total number of employees inBANGARUPALEM branch are 85 ,their work under various departments like Branch Manager(BM) Senior Officer Assistant(SOA) Legal Department Accounts Department Front Officer SALES MANAGERS Systems WORKERS SAVINGS ACCOUNTS ATM LOANS FIXED DEPOSISTS

MY ROLE

My role in the office ,i worked as SALES OFFICER . It was very nice working in the office with the employees,it was very good experience. I worked from morning 9:30 am to evening 5: pm. Staff provided me good SAVINGS with selling time . I spoked with 8 to 9 customers regarding their dairy and products and took their feedback. Even I worked in account section by entrying the customers details that who had not payed the dues . I prepared documents for new customers. Employees in the office helped me a lot in my work ,their trained me regarding my work and assigned me the work very clearly. Their was a hormonious relationship between the employees. I came to know many things regarding the roles tasks duties responsibles played by the Front officer. While doing the task I spoke with branch manager K.NAVEEN garu,and he answered my doughts very politely . I got good compliments from the branch manager and employees. Evening by 4 pm i complited the work which was assigned to me ,and I submited to the manager . Finally I got good apprication by the manager and staff, and manager gave me the compilition letter. I thanked all the employees and manager for giving me great opportunity and encouraging and guiding me to complite my responsibilities, tasks .I approached the manager with a great intrest ,I am very intrested in the service field and so I took an appointment with the manager before two days of my activity. I went to manager and spoke about the activity conducting by my college .I was very glad that sir accepted to do the activity for one day in the office .I was assigned work by the manager but under the controll of K.NAVEEN sir Senior Officer Assistant (SOA) .sir helped me a lot and suggested trained me how OPINION REGARDIND THE FIELD WORKIn my opinion this is a great opportunity in order to get experienced before we go to the real work place.These helps us a lot and by doing these I got full confidence that I can survival in the corporate world with out any problem .I got good experience and idea in the MARKETING FIELD.

CONCLUSIONAEGIS PARIWARBANK is good BANK providing loans to the customers,and satisfying them.It is designed for the customers services.Services are used to borrow and save the money.I would like to conclude that I learnt many things practically ,which helps me in future .Management and staff had good co-ordination that lead to reach the targets and success.BANK is good and their services are very use full.

It is a CONTRACT between the foreman, as the Promoter is called, and the subscribers, who join voluntarily. It is a FINANCIAL SYSTEM under which the periodical and regular savings of a group of subscribers are made available to each subscriber, a SPECIFIED AMOUNT every month (instalment) for a SPECIFIED PERIOD. The Pooled funds every month are offered to the subscribers at monthly AUCTIONS and the subscriber who BIDS for the highest DISCOUNT is declared the PRIZE WINNER and given the PRIZE AMOUNT on proper security. A Prized subscriber also should continue to pay the subscriptions till the termination of the chit. The amount foregone as discount, less foreman?s commission is distributed among the subscribers as dividend.

2.What is a Chit group?

A Chit group refers to a specified number of members agreeing to subscribe a specified amount for a specified period. For example, 40 members, 40 months, Rs.500/- a month. The number of members and the number of months are to be the same.

3.Who is a foreman?

Any person under the Act responsible for the conduct of the chit and includes any Person, such as branch manager, discharging his functions.

4.Is the contract of the subscribers with the foreman valid for an indefinite period?

No. It is valid only for the duration of a CHIT GROUP and until the liabilities of subscribers to foreman or vice versa are discharged or paid in full.

5.What are the benefits of chit Subscribers?

a) To save in small amounts to receive a lump sum during the period of chit.b) To borrow the future savings in advance. Some subscribers join chit funds to borrow and others to save.

6.What is Chit agreement?

The Chit agreement is a contract between the foreman and the individual subscribers to a chit group. It is a set of bye-laws or regulations dealing with the procedure for the conduct of chits. It will be signed in duplicate, duly witnessed. The chit agreements shall contain the name and address of the subscriber, the number of tickets allotted to him, the number of instalments and the instalment amount payable, the interest/penalty for delayed payment, the probable date of commencement of chit and its duration, the manner of deciding the prize winner at each instalment, the maximum discount to be foregone at each instalment, the mode and proportion of dividend and foreman?s commission, the date, time and place of auction, the instalment at which the foreman is to get the chit amount, the name of the bank, the security to be furnished by prized subscriber etc., Though each subscriber is supposed to sign the chit agreement, in practice, each subscriber signs a declaration in the application form that he has read and understood the terms and conditions of the Chit Agreement. The declaration of all the subscribers are detached from the application form, pasted in a piece of paper and filed with the registrar.

7.How are the subscribers enrolled for a group?

The subscribers have to fill in an application form furnishing particulars of their names, residential and office addresses, approximate gross monthly salary, names of nominees and their relationship to them. They also have to sign the declaration that they have read and understood the terms & conditions of the Chit Agreement.

BENEFITS OF CHIT

1.1A good source of Finance for all contigencies.

1.2Way of saving or borrowing to meet Special expenses like marriage or building or purchase of a house or flat

1.3Source of finance for businessmen

2.

3.REMITTANCE OF SUBSCRIPTION

SALES MANAGEMENT MEANINGSales Management means managing the sales. (or)Sales Management originally referred to the designing,planning and directing sales force personnel to achieve organisational objectives..In recent terms include s all marketing activities including advertising,sales promotion,marketing research,physical distribution,pricing production planning and sales force management.

Definition:Sales Management means the Planning, Direction and control of personal selling activities of a business unit including Recruiting,Selecting,Training,Equpping,Assigning,Routing,Supervising,Paying and Motivating,as these tasks apply to the personal selling activities.

----------American Marketing Association.

Sales Management is primarily the direction of men with all the management functions,of organisation,control,recruititng,training,supervision and motivation.

----------Hampton and Zabin.

CHARACTERISTICS: Sales Management is one of the basic function of a business enterprises. It is responsible to an important part of marketing functions. It is also responsible for the effective functioning of personal selling activities. The underlying objectives of sales management includes achievement of sufficient sales assignments giving major contribution to profits,and experiencing continuous growth.

OBJECTIVE Increase in sales volume through the supply of ever increasing volume of socially responsibleproducts that final buyers want at satisfactory prices. Continuing growth of the organization. Forecasting and charting the future course of operations. To maximizing the profit by minimizing cost. To increase the sales. To expand the business.NATURE AND IMPORTANCE OF SALES MANAGEMENT Helps to achieve organization objective. Helps to achieve companies target. It generate revenue to the organization. Timely communication. Sales Management duty is to reduce cost of sales and distribution. Sales team continiously moniter the customer prefencess, compititor situation,government policies. Contribution towards achieving the organisational objectives. Direction and control of sales force. Creation of goodwill. Increase in foreign trade earnings. Consumer satisfaction.INTRODUCTION OF COMPANY

Shriram Chits started its operations in the year 1974 with a single branch and has in a short span grown into a trusted household name for making Chits a viable form of saving and borrowing to all sections of the society. Shriram now has a turn over exceeding Rs. 2500 Crores, 465 Branches and 5000 employees. Shriram Chits has todate disbursed over Rs. 8000 Crores as Prize Money.Shriram Chits operates in four States. Tamil Nadu, Andhra Pradesh,Karnataka and Maharashtra, where it has a reputation for timely disbursement of funds and excellent customer service which differentiates it from other companies.Using state of the art Computer Systems / Networks and a transparent accounting system, Shriram Chits have transformed this contemporary method of Savings into an attractive personalised alternative to the Banking System

General Information

CHITS provides a good source of finance for different type of people viz., small investors, businessmen, small scale industrialists etc.

CHITS is a good means of savings for any contingency requiring substantial amount.

It serves all persons whether they desire for savings or borrowing to meet extraordinary expenses on special occasions like Marriages, Construction of houses etc.,

Adequate care is necessary to choose a suitable Group. The selection of a particular Group, largely depends on the subscriber's capacity to provide surplus funds month after month from his normal income for this purpose. This aspect is very important for the subscriber as well as the company's point of view to avoid any embarrassment at the time of releasing the prize money or in releasing chit instalments month after month.

FUNCTIONS OF SHIRRAM CHITS One-Stop Supermarket for Investment & Insurance Products. Taking invaluable products and services to customers' doorstep across India. Delivering Mutual Funds, Debentures, Fixed Deposits, Life & Non-Life Insurance Products. A proven, nationwide distribution network for Investment & Insurance Products. 750 Branches and a 75,000-strong Sales and Agency force. Pan-India customer base of 40 lakhs. Unique value propositions for Insurance and Investment Product Manufacturers. A vital member of the Shriram Group. Legacy of three decades in the financial services.

Commercial Vehicle FinanceShriram Transport Finance Company Ltd. India's largest player in commercial vehicle finance. Life Insurance Life Insurance Products offered by Shriram Life Insurance. General Insurance General Insurance products offered by Shriram General Insurance Retail FinanceShriram City Union Finance Ltd.,set up in 1986 is a leading provider of retail loans.

SERVICESShiramchits has been designed to provide total customer services online. You can now complete all the formalities of joining a chit scheme in the luxury of your home. Online-Application.Online enrollment form for subscribers. EnquiriesSubscribers can make any specific enquiry here. Complaints-SuggestionsSubscribers can tell their specific request here.

BRANCH DETAILSShriram Chits Private Limited Palamaner BranchK.ANJANEYULU Palamaner Branch Manager (BM).This is one of the important branch in chittoor district. Turnover of the branch is 1 crore per month.Lones are given for various activities Business loans Two wheeler loans Four wheeler loans Gold loans General Insurance CHITS Personal loans Total number of employees in palamaner branch are 40 ,their work under various departments like Branch Manager(BM) Senior Officer Assistant(SOA) Legal Department Shirram Chits Life Insurance Corporation(SCLIC) Accounts Department Front Officer Collection Department Preparation of Document Systems Aucationer

MY ROLE

My role in the office ,i worked as FRONT OFFICER . It was very nice working in the office with the employees,it was very good experience. I worked from morning 9:30 am to evening 5:30 pm. Staff provided me good cabin with table and chair . I spoked with 8 to 9 customers regarding their loans and accounts and took their feedback. Even I worked in account section by entrying the customers details that who had not payed the dues . I prepared documents for new customers. Employees in the office helped me a lot in my work ,their trained me regarding my work and assigned me the work very clearly. Their was a hormonious relationship between the employees. I came to know many things regarding the roles tasks duties responsibles played by the Front officer. While doing the task I spoke with branch manager k.ANJANEYULU garu,and he answered my doughts very politely . I got good compliments from the branch manager and employees. Evening by 4 pm i complited the work which was assigned to me ,and I submited to the manager . Finally I got good apprication by the manager and staff, and manager gave me the compilition letter. I thanked all the employees and manager for giving me great opportunity and encouraging and guiding me to complite my responsibilities, tasks .I approached the manager with a great intrest ,I am very intrested in the service field and so I took an appointment with the manager before two days of my activity. I went to manager and spoke about the activity conducting by my college .I was very glad that sir accepted to do the activity for one day in the office .I was assigned work by the manager but under the controll of U.GAYATHRI mam Senior Officer Assistant (SOA) .Madam helped me a lot and suggested trained me how to spek wit customers .OPINION REGARDIND THE FIELD WORKIn my opinion this is a great opportunity in order to get experienced before we go to the real work place.These helps us a lot and by doing these I got full confidence that I can survival in the corporate world with out any problem .I got good experience and idea in the MARKETING FIELD.CONCLUSIONI would like to conclude that I learnt many things practically ,which helps me in future .Management and staff had good co-ordination that lead to reach the targets and success.Company is good and their services are very usefull.

It is a CONTRACT between the foreman, as the Promoter is called, and the subscribers, who join voluntarily. It is a FINANCIAL SYSTEM under which the periodical and regular savings of a group of subscribers are made available to each subscriber, a SPECIFIED AMOUNT every month (instalment) for a SPECIFIED PERIOD. The Pooled funds every month are offered to the subscribers at monthly AUCTIONS and the subscriber who BIDS for the highest DISCOUNT is declared the PRIZE WINNER and given the PRIZE AMOUNT on proper security. A Prized subscriber also should continue to pay the subscriptions till the termination of the chit. The amount foregone as discount, less foreman?s commission is distributed among the subscribers as dividend.

2.What is a Chit group?

A Chit group refers to a specified number of members agreeing to subscribe a specified amount for a specified period. For example, 40 members, 40 months, Rs.500/- a month. The number of members and the number of months are to be the same.

3.Who is a foreman?

Any person under the Act responsible for the conduct of the chit and includes any Person, such as branch manager, discharging his functions.

4.Is the contract of the subscribers with the foreman valid for an indefinite period?

No. It is valid only for the duration of a CHIT GROUP and until the liabilities of subscribers to foreman or vice versa are discharged or paid in full.

5.What are the benefits of chit Subscribers?

a) To save in small amounts to receive a lump sum during the period of chit.b) To borrow the future savings in advance. Some subscribers join chit funds to borrow and others to save.

6.What is Chit agreement?

The Chit agreement is a contract between the foreman and the individual subscribers to a chit group. It is a set of bye-laws or regulations dealing with the procedure for the conduct of chits. It will be signed in duplicate, duly witnessed. The chit agreements shall contain the name and address of the subscriber, the number of tickets allotted to him, the number of instalments and the instalment amount payable, the interest/penalty for delayed payment, the probable date of commencement of chit and its duration, the manner of deciding the prize winner at each instalment, the maximum discount to be foregone at each instalment, the mode and proportion of dividend and foreman?s commission, the date, time and place of auction, the instalment at which the foreman is to get the chit amount, the name of the bank, the security to be furnished by prized subscriber etc., Though each subscriber is supposed to sign the chit agreement, in practice, each subscriber signs a declaration in the application form that he has read and understood the terms and conditions of the Chit Agreement. The declaration of all the subscribers are detached from the application form, pasted in a piece of paper and filed with the registrar.

7.How are the subscribers enrolled for a group?

The subscribers have to fill in an application form furnishing particulars of their names, residential and office addresses, approximate gross monthly salary, names of nominees and their relationship to them. They also have to sign the declaration that they have read and understood the terms & conditions of the Chit Agreement.

BENEFITS OF CHIT

1.1A good source of Finance for all contigencies.

1.2Way of saving or borrowing to meet Special expenses like marriage or building or purchase of a house or flat

1.3Source of finance for businessmen

2.

3.REMITTANCE OF SUBSCRIPTION