Sales Funnels · 2017-08-15 · Sales funnels can be very straightforward, or very complicated. A...
Transcript of Sales Funnels · 2017-08-15 · Sales funnels can be very straightforward, or very complicated. A...
ConvertKit Rockstars © Elizabeth Goddard 2017
Sales Funnels Sales funnels are the process of taking someone from not
having any idea who you are, to knowing who you are, to
knowing what you do/offer, to buying from you, to buying from
you again and again and becoming a raving fan.
Sales funnels can be very straightforward, or very complicated.
A business can have one sales funnel, multiple but separate
sales funnels, or a number of intertwined sales funnels.
The beginning point of every sales funnel is this:
Someone is able to give you their email address, and you then send
them a welcome email of some sort.
That’s it. That’s the starting point. If you can get that set up, you
can grow from there. You don’t even need a freebie opt-in to
start!
Here are the elements that can go into a funnel:
Freebie Opt-in The best freebie opt-ins solve one clearly defined problem that
your ideal customer is having. They provide a quick win that
your new subscriber can see fairly quick/immediate positive
results from. Don’t over complicate it. A good starting point for
ConvertKit Rockstars © Elizabeth Goddard 2017
a freebie opt-in is asking yourself what a client/customer needs
to know/do/achieve before they would be in a position to invest
with you.
If you don’t yet have a freebie opt-in, you can just put a form on
your site that says people can sign up to hear more from you
and to receive your newsletter. You’d be surprised at the
number of people who will sign up even if you’re not offering
them anything more than the promise of emails in exchange for
their email address.
Tripwire
I hate that this called a tripwire, but unfortunately that’s the
industry term for it. A tripwire is a limited time offer on the page
your subscriber sees immediately after signing up for your
freebie (i.e. the thank you page). It’s often a heavily discounted
passive product (usually around $17-47), although I have seen a
paid call or equivalent used. The goal of a tripwire product is to
find out who your buyers are from the get-go. These are brand
new people, they’ve not even received your freebie yet and
they’re pulling out their credit card because they believe you
can help them solve a specific problem they’re having.
If they buy the tripwire, you can then go on to offer them a
higher priced product (this is what Russell Brunson teaches, as
well as other strategies, in DotCom Secrets on page 144-149).
Welcome Sequence
There’s a separate mini training on Welcome Sequences here.
Welcome Sequences are usually the first part of your funnel and
they serve a range of purposes including:
Setting expectations for the emails you send
Introducing yourself and positioning yourself as an expert
ConvertKit Rockstars © Elizabeth Goddard 2017
Providing value (blog posts, videos, additional freebies, etc)
Developing the Know, Like & Trust factor
Inviting them to take the next steps to working with you
(which could be booking a call or buying a low-medium
priced product).
There’s a number of specific things that can happen during or after a welcome sequence:
A subscriber books a call with you, or they buy your course/product, and you exclude them from the rest of the sequence.
A subscriber books a call with you, or they buy your course/product, and you exclude them from additional pitch emails in the rest of the sequence (because they’ve now taken the action you’re inviting them to do).
A subscriber doesn’t buy your course/product and you go into a downsell sequence where you offer them a lower priced product (usually a lighter version or a section of the full product).
They finish the welcome sequence and you move them to a newsletter sequence.
There’s tutorial videos on setting up all of the above in the ConvertKit Club Sequences training.
Delivering Freebies
Before we move into the Sales Funnel examples, I want to take
a moment to explain the range of options you have for
delivering freebies in ConvertKit.
ConvertKit Rockstars © Elizabeth Goddard 2017
If it’s just one file (or a .zip) and you don’t need to send a long
accompanying email:
Attach to the Incentive Email
If it’s just one file (or a .zip) and you want to send a longer
formatted accompanying email:
Create a sequence (with one or more emails) to deliver the
freebie.
If you want to take them to a page on your site where the
freebie lives (e.g. an embedded video with a PDF or a resource
library) and you don’t need to send a long accompanying email:
Link to the page from the button in the Incentive Email
If you want to take them to a page on your site where the
freebie lives (e.g. an embedded video with a PDF or a resource
library) and you want to send a longer formatted accompanying
email:
Create a sequence (with one or more emails) and link to
the page from there.
If the freebie is a sequence of emails (e.g. a challenge)
Create a sequence
In ConvertKit it’s possible to use the Incentive Email to both
deliver the freebie and act as a double opt-in. Please see
Mistake 2 in this blog post for more info.
ConvertKit Rockstars © Elizabeth Goddard 2017
Example Funnels Below you will find 12 examples of funnels you might use in
your business. Like we talked about in Week 1 and 2 of
ConvertKit Rockstars, you need to get all your bits (freebie opt-
ins, and paid offers) out on the table, and then rejig them around
so they make sense. It’s also totally okay to have large parts of
your business (particularly paid offers) not included anywhere in
the funnels that live in ConvertKit. This is especially true if
there’s a lot of time sensitive elements to your business (live
webinars, live launches, etc).
Funnel 1
This is as simple as it gets. To be honest, you don’t even need a
freebie opt-in – you can just have a newsletter signup box.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 2
Again, very simple. This is for when you have one freebie, but
you’ve got people signing up to it in a couple of places (e.g. the
bottom of blog posts and on a dedicated landing page).
Funnel 3
Again, very simple. This is for when you have a few different
freebie opt-ins, but they all lead to a generic welcome sequence.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 4
Very similar to Funnel 3, this example shows having 2 different
freebie opt-ins, plus a generic newsletter signup form (e.g. in the
footer of your homepage).
Funnel 5
This is building on Funnel 4, but this time we’re assuming you
want to send a few follow up emails specifically about Freebie A
to the people who signed up for that, before sending them
through the generic welcome sequence.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 6
This one is a little more interesting, building on Funnel 5, in this
example we’ve added in a separate challenge opt-in. It wouldn’t
make sense to send the people who’ve received 7+ emails from
you a welcome sequence after they’ve finished, so in this
situation you’d want to incorporate introducing yourself into the
challenge sequence itself, as well as lead them to the next steps
to working with you in a paid capacity. I’ve also put on the
option to invite people who didn’t sign up for the challenge to
sign up at the end of the generic welcome sequence. Note that
they’re taken directly to the challenge sequence and not in
through the form.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 7
This example is a fairly common one. Once someone has been
through your welcome sequence, you invite them to take the
next steps to working with you (buy Course X in this case). If
they buy Course X, you then remove them from the main
welcome sequence and subscribe them to the Course X
welcome sequence (“I’m so excited you’ve bought, here’s the
course, join the faebook group, etc”). However, if they don’t buy
Course X, then you can lead them into a downsell sequence
where you pitch them a lower priced product. This funnel would
work very well with a tool like Deadline Funnel to provide
genuine urgency of a special offer on Course X for 48-72 hours.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 8
This funnel is a little different. Here we’re assuming that you
want to categorise your subscribers into one of three groups
(e.g. beginner, intermediate or advanced) and send them a
specific welcome sequence based on which they self-select.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 9
This funnel is an extension of Funnel 8. In this example you
want to categorise subscribers into Group A or Group B, and
send them a welcome sequence specific to which group they
are in. Like in Funnel 8, we’re going to ask them in the first email
in the welcome sequence to self-select if they are A or B, but
we’ve also got a Freebie B which we know is only going to be
bringing in Group B subscribers, so we can send people who
sign up through that form straight to the Group B welcome
sequence.
In the example, Group A might be non-ConvertKit users and
Group B might be ConvertKit users. Freebie B is ConvertKit
specific.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 10
This funnel is the same as Funnel 9, except in this example
we’re going to assume that subscribers are in Group A, unless
they self-select that they are in Group B. Again, we’re still
assuming that everyone who signs up for Freebie B is in Group
B and therefore we send them straight to the Group B welcome
sequence. An example of this might be assuming they speak
English, unless they specifically tell us they speak French. Form
3/Freebie B are in French, so we can reasonably conclude that
they are French speakers!
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 11
This funnel uses elements from a few previous funnels, but the
main thing I want to show you here is the newsletter sequence.
Newsletter sequences are fantastic if the majority of your
content is not time-specific (i.e. it’s relevant for years). There’s a
great blog post here from Nathan Barry (founder of ConvertKit)
about how newsletter sequences can really work for some
business models.
ConvertKit Rockstars © Elizabeth Goddard 2017
Funnel 12
This funnel incorporates elements from several other ones, but I
just wanted to give you another example of how it can all fit
together. In this funnel subscribers are either introduced to you
through the generic welcome sequence or the challenge
sequence. After either they are added to the evergreen
newsletter sequence.