Sales and Distribution(S&D) Presentation on Proctor n Gamble

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    CONTENTS

    P&G Company Profile P&G Brands

    Old sales and distribution system of P&G

    Problems in the old distribution network

    Project Golden Eye

    How does FMCG S&D system differ from Industrial

    System.

    Cool Head intro

    Reasons for failure of Cool Head to achieve its

    sales target.

    Sales Promotion Plans For Cool Head.

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    P&G: COMPANYPROFILE

    Started in 1837 by William Procter and JamesGamble

    First products were soaps and candles

    Markets 250+ brands to nearly 5 billionconsumers in 140 countries

    Main Headquarter in Cincinnati, Ohio

    Employ 138,000 people Fast moving consumer goods company

    162 years old

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    P&G BRANDS

    baby care:

    beauty care:

    fabric & home care:

    feminine protection:

    food & beverage:

    health care: tissues & towels:

    Pampers

    Pantene, Head & Shoulders

    Arial, Tide, Bold, Ace, Lenor

    Always, Alldays, Tampax

    Pringles, Folgers

    Blend-a-Med, Vicks Swiffer

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    Personal & Beauty

    - Cosmetics, Oral Care, Hair Care

    House & Home

    - Laundry care, Dish Soap, Snacks & Coffee

    Health & Wellness

    - Prescription drugs, Health Care

    Baby & Family Pet Care & Nutrition

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    MAIN COMPETITORS

    Johnson & Johnson Co.

    Kimberly-Clark Co.

    Unilever Co.

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    OLDSALESANDDISTRIBUTION

    SYSTEMOFP&G

    Imitating the HLL distribution system.

    Using many distributors in a limited area.

    Applying every possible method to match the lever.

    Tried to establish direct coverage of rural market.

    Spent extensively on distribution network.

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    PROBLEMSINTHEOLDDISTRIBUTION

    NETWORK

    Increase in cost due to increase in distribution

    cover.

    The current volume did not justify the large

    distributor network.

    The distributors were getting low ROI.

    This resulted in distributors trying to push up

    volumes, but again the volume did not meet the

    demand.

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    Moving to super- stockist setup

    Reducing its number of distributers

    Provided better ROI to the distributers

    Better ROI helped the distributers to improve

    infrastructure

    Cost saving

    Large invest in advertising

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    Target to expend its distribution cover, appoint

    new distributors and plumb for volume growth

    Process of redrawing

    Rationalising distributors network

    Invest in storage and warehousing

    Focus on key urban market

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    HOWDOESAN FMCG SALESANDDISTRIBUTIONSYSTEMDIFFERFROMTHE

    INDUSTRIALSYSTEM

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    FMCG SALES

    Specifically developed for the company, which

    has high volume of sales.

    The rotation of stocks is high.

    Higher number of intermediaries involved.

    Wide distributer network

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    DISTRIBUTION CHANNEL STRUCTURE FORFMCG

    Factories

    Branches

    WSP

    Wholesaler Service

    Providers

    WDWholesaler Dealers

    Secondary WholesalersRetailers

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    INDUSTRIALSALES

    For the companies which has low volume of

    sales.

    Less intermediaries involved.

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    CHANNELSFORINDUSTRIAL PRODUCTS

    Manufactu

    rer

    Industrial

    User

    Manufact

    urer

    MerchantWholesaler

    User.

    Manufact

    urer

    Agent

    Wholesaler User

    IndustrialUser

    Agent

    Merchant

    Wholesal

    er

    User

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    COOLHEADSINTRO

    A leading pharmaceuticals co.

    Established in 1985.

    Purely Indian co.

    Made its image in the last decade.

    Works in the field of manufacturing, distribute

    & market pharmaceutical soft drinks.

    In 1995 Co. MD seek the need of diversification& addition of new product to its existing range.

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    CONTD.

    Launched new product- Choc-coffee(Coffeewith milk, cocoa & sugar.)

    price of Rs74 for 400gm pack.

    Its target customers are middle class peoples.The product was heavily advertised in

    newspaper, magazines, radio & television.

    In order to promote its product Co. made 50stockiest with 150 representatives.

    Initial discount of Rs5 was given to buyer onpurchase of 400gm pack.

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    REASONSFORFAILUREOFCO. TOACHIEVETARGET

    Product is manufactured only on certain advisory notes &brief market research.

    Price was high for middle class people.

    Promotional strategy of the Co. was not according to itstarget audience.(Rs 5 discount on each pack)

    The company spent too much in the initial stages.

    It tried to cover the entire country in one go.

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    SALESPROMOTIONPLAN

    1. Scheme designed for both public and the dealers.2. For Consumers:

    Attractive offers should be made, like giving a Coffeecup free with the pack.

    Lucky draw coupons can also be given with the packswith attractive prizes.

    3. For Dealers:

    Sales competition should be arranged. Special offers should be made if they show a substantial

    progress in sales.

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    CONTD.

    1. Cash awards,

    2. Merchandise prizes &

    3. Special honor

    e.g. winners could be requested to appear in a

    TV or game show.

    C D

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    CANACHANGEIN DISTRIBUTIONCHANNELBRINGIMPROVEMENTINTHESALESOFTHE

    COMPANY According to us a change in distribution

    channel can improve the sales of the Co.

    1. The Co. can increase its sales with the help of

    trade fair & exhibition by doing direct sales to thecustomers.

    2. The Co. can increase its sales performance bypromotion its product to the target consumers

    preferred areas and location.3. Also by organizing different prize schemes andsales contest among the customers, dealers & thesales force the co. can increase its sales volume.

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