Salary Survey - Walters People€¦ · Salary Survey 2016 3 The Dutch recruitment market witnessed...

Salary Survey2016

2 Salary Survey 2016

contentS

Introduction 3Candidate Survey 4Client Survey 7

netHerlanDSOverview 9Finance 10Business Support 11

BelGIuMOverview 13Finance 14Business Support 15

FranceOverview 17Accounting & Finance 18Banking & Financial Services 18 Business Support 19Human Resources 19Legal 19Information Technology 19

SWItZerlanDOverview 21Accounting & Finance 22Business Support 22

Contact 23

Salary Survey 2016 3

The Dutch recruitment market witnessed an upward trajectory in 2015. A more buoyant economy and increased export activities created substantial movement in the contract labour market. We are happy to share our insights with you in our annual Salary Survey.

The survey provides an overview of salary trends on the majority of roles we specialise in, complemented with the results of a candidate and client survey about their expectations for 2016.

The Walters People business has grown exponentially over 2015 and we anticipate this trend to continue in 2016. We are excited to see that both candidates and clients share our positive outlook; the vast majority are optimistic about the Dutch economy in 2016. Most candidates expect to see an increase in their salaries in 2016, while employers expect further growth in the number of vacancies. You can find these results and more on page four of our survey.

We are eager to hear about your expectations for the job market in 2016. If you require any hiring advice or would like to discuss your recruitment needs, please feel free to contact us.

Jose Bokhorst

Associate Director Walters People

+31(0)20 796 9040

IntroDuctIon


CANDIDATE SURVEY

DO YOU BELIEVE YOU'RE PAID YOUR MARKET VALUE?

0% 20% 40% 60% 80% 100%

42 3 55

39 2 59

Yes

No, I believe that I am paid more than my market value

No, I believe that I am paid less than my market value

HOW DID YOUR SALARY EVOLVE IN 2015?

0

10

20

30

40

21 4 39 19 17 19 5 41 19 16

WHAT ARE YOUR SALARY EXPECTATIONS FOR 2016?

0

15

30

45

4 4 28 29 352

4 29 32 33

>3% Decrease

1-3% Decrease

No change

1-3% Increase

>3% IncreaseFINANCE BUSINESS SUPPORT FINANCE BUSINESS SUPPORT

FINANCE

BUSINESS SUPPORT

THIS SURVEY WAS COMPLETED BY PROFESSIONALS IN

Other

IT support

Logistics & supply chain

Sales & customer support

Secretarial &management support

HR

BUSINESS SUPPORT

FINANCE

Accounting

Banking & financial services

49

6

6 3

10

16

65% would consider accepting a lower salary for a more challenging job

% 5

5


TOP EXTRALEGAL BENEFITS WISH LIST

Transportation allowance Flexible working hours Possibility to work from home

WHAT ARE YOUR EXPECTATIONS FOR THE JOB MARKET IN 2016?

0% 20% 40% 60% 80% 100%

56 35 9

51 40 9

I expect a wider range of vacancies for my type of role

I expect the number of vacancies to remain stable

I expect less available jobs for my type of role

TOP 5 FACTORS RATED AS 'VERY IMPORTANT' WHEN CHOOSING A NEW JOB OR ASSIGNMENT

Challenging job content Job securityCompany cultureand colleagues

Work-life balance

FINANCE

BUSINESS SUPPORT

67% 32% 32%

37%37% 20%20% 16%16%

31% 30%

Salary

77% are optimistic about the Dutch economy in 2016

CANDIDATE SURVEY


DID YOU COMPLETE ANY TRAINING OR EDUCATION IN 2015?

27 Internal training

External training

Completed Bachelor or Master

No

11

50

20

67% of training waspaid for byemployers

DO YOU PLAN TO FOLLOW TRAINING OR CLASSES IN 2016 TO SUPPORT YOUR CAREER DEVELOPMENT?

0% 20% 40% 60% 80% 100%

72 28 Yes

No

ARE YOU SATISFIED WITH YOUR CURRENT EMPLOYER'S TRAINING OPPORTUNITIES?

0% 20% 40% 60% 80% 100%

50 50 Yes

No

ARE YOU WILLING TO PAY FOR THIS YOURSELF?

0% 20% 40% 60% 80% 100%

61 39 Yes

No

38%of Dutch professionalsget no compensationfor working overtime

63%bring their ownlunch to work

5.8is the average grade

for coffee at the workplace,on a scale from 1 to 10

47%connect withcolleagues on

Facebook

67%expect to change

jobs in 2016

CANDIDATE SURVEY

%


These numbers are based on a survey conducted among 924 Dutch Walters People candidates and 148 clients. Of the candidates, 46% were born in or after 1980, 62% were female and 38% were male. Of the clients, 78% were born before 1980, 65% were male and 35% were female.

For more information about this survey, please contact [email protected].

EMPLOYER EXPECTATIONS

WHAT ARE YOUR EXPECTATIONS FOR THE JOB MARKET IN 2016?

23I expect the number of vacancies to increase

I expect the number of vacancies to remain stable

I expect the number of vacancies to decrease

3

74

86% are optimistic aboutthe Dutch economyin 2016

HOW DO YOU EXPECT SALARIES TO EVOLVE IN 2016?

0

10

20

30

40

50

60

70

106624

No change

1-3% Increase

>3% Increase

DO YOU EXPECT TO HIRE NEW STAFF IN 2016?

0% 20% 40% 60% 80% 100%

48 33 19 Yes

Not sure

No

WHICH OF THESE FACTORS IS MOST IMPORTANT IN IMPROVING STAFF RETENTION?

Work-life balance Career opportunities Training & development

37% 20% 16%39% 29% 17%

Salary Regular appraisals

20% 16%12% 3%

Improving employee satisfaction andmotivation is considered the biggestchallenge for 2016

%

netHerlanDS


The market for contract roles developedsignificantly throughout 2015. This was primarily driven by increased confidence in economic expectations. As anticipated, the changes to Dutch labour laws affectingprobation periods in short-term contractsled to more temp-to perm contracts. The legislation primarily benefits contractors who may previously have moved betweenassignments with some uncertainty.

Consequently the market began shifting away from an employer-driven market, where recruiters have a broad choice of talent, to a candidate driven one. In 2016 the bestcandidates will only briefly be in the market for new opportunities – they will be offered contracts quickly, and will often have multiple options. This trend should create momentum for employers to speed up their recruitment process and find unique ways to sell their company to candidates.

Rates of pay are expected to increase slightly, particularly for well-educated junior finance professionals with all-round experi-ence, accounts payable and accounts re-ceivable specialists with a broad knowledge of specific ERP systems, and experienced payroll officers.

Organisations will look to reinforce teamswith business-aligned controllers, and high-potential professionals who may have experienced slower than expected career development in a post crisis economy will be impatient to move roles. These candidates will have the best choice of availableopportunities.

Employers should remember thatcompensation focused on learning and education, work-life balance and flexibility will be more important in recruiting and retaining talent in 2016.

A significant increase in export activities in the Netherlands had a major influence on the recruitment market in 2015, with many roles available in supply chain, export and ITsupport particularly. Businesses in other countries were looking to the Netherlands for supply chain professionals to achieve costreductions and make sure all processes within organisations were as lean as possible. In IT, employers were looking to find candidates with cloud-based solutions experience as fast as possible.

A key theme throughout the year was the demand for specific multilingual expertise across roles, from customer service, tosupply chain and secretarial support.

French and German-speaking candidates were a particularly key hiring priority. In 2016, it is likely that employers will be demanding more specialist skill sets, but they will struggle to find them in the over-stretched market. Hiring will also intensify for IT support professionals, where we anticipate further talent shortages. We expect there will be increased mobility among supply chain and secretarial roles, with candidates open to new opportunities, particularly those that offer greater personal development.

Employers will need to be aware thatsecuring a candidate’s commitment to anoffer may be more difficult – it is likely that candidates will have multiple options, andwill be forced to make a decision quickly.With this in mind, we encourage employers to consider how they can better appeal to top talent.

In general, remuneration in this sector will remain stable in 2016, with the only notable increases for multilingual specialists moving jobs or receiving a promotion.

FInance

BuSIneSS SuPPort

netHerlanDS

10 Salary Survey 2016Netherlands 124

NETHERLANDS CONTRACT FINANCE

Robert Walters Global Salary Survey 201613

ROLE CONTRACT SALARY PER ANNUM EUR (€)

2015 2016

Accounts Payable Team Leader 35 - 50k 40 - 50k

Accounts Payable Specialist 30 - 40k 30 - 40k

Accounts Payable Administrator 23 - 33k 25 - 35k

Accounts Receivable Team Leader 38 - 50k 40 - 50k

Accounts Receivable Specialist 30 - 40k 30 - 40k

Credit Controller 23 - 33k 25 - 35k

Junior Controller 33 - 40k 33 - 40k

Senior Financial Administrator 35 - 40k 35 - 40k

Payroll Officer 40 - 50k 40 - 50k

Starter (Bachelor/Master) 30 - 40k 30 - 40k

Data Entry 20 - 30k 20 - 30k

NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

FInance

netHerlanDS

Salary Survey 2016 11Netherlands 124

NETHERLANDS CONTRACT FINANCE



2015 2016

Accounts Payable Team Leader 35 - 50k 40 - 50k

Accounts Payable Specialist 30 - 40k 30 - 40k

Accounts Payable Administrator 23 - 33k 25 - 35k

Accounts Receivable Team Leader 38 - 50k 40 - 50k

Accounts Receivable Specialist 30 - 40k 30 - 40k

Credit Controller 23 - 33k 25 - 35k

Junior Controller 33 - 40k 33 - 40k

Senior Financial Administrator 35 - 40k 35 - 40k

Payroll Officer 40 - 50k 40 - 50k


Data Entry 20 - 30k 20 - 30k


123 Robert Walters Global Salary Survey 2016

NETHERLANDS CONTRACT BUSINESS SUPPORT

Robert Walters Global Salary Survey 2016 12


2015 2016

Secretarial & Management Support

Executive & Personal Assistant 35 - 52k 35 - 53k

Office Manager 30 - 45k 30 - 45k

Legal Secretary 26 - 40k 28 - 40k

HR Support 25 - 36k 25 - 36k

Management Assistant 24 - 38k 24 - 38k

Receptionist 23 - 31k 23 - 31k

Data Entry 23 - 31k 23 - 31k


Sales & Supply Chain

Operations Manager 36 - 52k 36 - 52k

Demand & Supply Chain Planner 35 - 58k 35 - 58k

Logistics Analyst/Third Party Logistics 35 - 58k 35 - 58k

Supply Chain Co-ordinator 30 - 42k 30 - 42k

Inside Sales Support 25 - 45k 25 - 45k

Export Associate 25 - 40k 25 - 42k

Sales Representative 23 - 42k 23 - 42k

Order Management Specialist 25 - 38k 25 - 38k

Customer Service Representative 23 - 33k 23 - 33k

IT Support

System Administrator 30 - 60k 30 - 60k

Application Administrator 30 - 60k 30 - 60k

Network Administrator 30 - 60k 30 - 60k

IT Helpdesk (1st/2nd/3rd line) 25 - 40k 25 - 40k


BuSIneSS SuPPort

netHerlanDS

BelGIuM


There was greater confidence to hire in 2015, with strong growth particularly noted across small to medium-sized businesses.

We also saw an increased number of new permanent hires within blue-chip companies as firms relocated key positions back to Belgium following HQ centralisation. This was driven by the availability of multilingual candidates. The most sought-after permanent positions in 2015 were project and business controllers, internal auditors and treasury professionals. These skill sets were popular across the wider commerce and industry sector.

In banking, hiring by banks focused largely on junior and middle management profiles. A large part of the entire recruitment activity in the Brussels area comprised jobs in banking: back office roles such as fund accountants, client reporting analysts, reconciliation officers, AML (anti-money-laundering) and KYC (know your customer) analysts were particularly in demand.

Due to new employment legislation in Belgium, temporary-to-permanent hiring was strong across the sector. As expected, multilingual cash collectors and credit collectors were hired increasingly in 2015, but there was a notable lack of these candidates, particularly in the second half of the year.

Heading into 2016, hiring managers are confident and candidates are willing to move so we anticipate a rise in recruitment levels. Professionals looking for a new role are expecting real opportunities to further their careers within an organisation, this will mean that many strong candidates will be prepared to make a horizontal move to acquire new skills as readily as take a promotion.

Employers will particularly be looking for candidates with both technical specialist skills and the ability to add value to business decision-making. Trilingual candidates will be especially in demand, even more so in client and customer-facing roles.

The 5-10% salary rises seen in 2015 will accelerate in 2016, with more emphasis on performance bonuses, sign-on bonuses, and long-term incentive plans. This is the strongest upward trend witnessed since the financial crisis in 2008. However, job movers will also be looking for non-financial incentives, such as flexibility and work-life balance from prospective new employers.

Salaries for temporary roles increased slightly in 2015, but any increase in 2016 will be minimal. However, in the East Flanders and Flemish Brabant areas the temporary market is short of skilled candidates – employers will need to offer higher salaries or risk candidates being bought back by their current employer.

Whilst the majority of businesses continued to allocate budget to hire business support candidates during 2015, employers werestill cautious and activity was slow at the beginning of the year. Recruitment was mainly focused on essential profiles such as trilingual management assistants and customer service professionals. However, the market picked up in April, with particular demand for short-term temporary and contract roles and sickness and holiday replacements. There was also increased activity among internationalbusinesses looking to recruit talent in Belgium.

In a positive sign for the market, businesses were once again investing in their marketing and communications functions and there was a corresponding increase in demand for support staff with these backgrounds. Businesses were also looking to bolster their HR teams with recruitment specialists as they started to plan headcount growth in the second half of the year. We expect these trends to continue in 2016.

Encouragingly, we also noted a rise in requirements for candidates with customer service experience, both north of Brussels and in Zaventem. Candidates for these roles with corresponding technical and language skills were highly sought after, as wereprofessionals with ERP knowledge.

With growing talent shortages we recommend that in 2016 employers focus less oncandidates’ sector or industry background and much more on their core skills and motivation. Hiring managers who focus on transferable skills will have a bigger pool of talent to choose from.

Remuneration trends in 2016 will vary according to role and sector, and weanticipate that many employers will struggleto match candidates’ expectations. Thepharmaceutical, financial, energy and legal sectors will continue to pay well, but the retail sector and SMEs in general, will find it more difficult to offer a very competitive salary. To secure the best, employers should also consider broader incentives such as flexible hours, home working, training opportunitiesand public transport budget, as well as bonuses.

FInance

BuSIneSS SuPPort

BelGIuM

14 Salary Survey 2016Belgium 68

BELGIUM CONTRACT FINANCE


ROLE CONTRACT SALARY PER MONTH EUR (€)

0 - 3 YRS’ EXP 3 - 6 YRS’ EXP 6+ YRS' EXP

2015 2016 2015 2016 2015 2016

Brussels & Flemish Brabant

Student Job 1600 - 1900 1600 - 1900

Junior Accountant 1900 - 2000 1900 - 2000

Assistant Accountant (AP/AR) 1900 - 2200 1900 - 2300 2000 - 2700 2100 - 2800 2800 - 3100 2800 - 3200

General Ledger Accountant 2400 - 3000 2400 - 3100 3000 - 3500 3000 - 3600

Senior/Chief Accountant 3000 - 3600 3000 - 3700 3300 - 4400 3300 - 4500

Credit Collector 2000 - 2500 2000 - 2600 2400 - 2900 2400 - 3000 2800 - 3500 2800 - 3600

Payroll Specialist 2000 - 2500 2000 - 2600 2500 - 3200 2500 - 3300 3100 - 4000 3100 - 4100

Business Analyst 2100 - 2600 2100 - 2700 2600 - 3500 2600 - 3600 3400 - 4400 3400 - 4500

Financial Controller 2200 - 2700 2200 - 2800 2700 - 3600 2700 - 3700 3500 - 4800 3500 - 4900

Back Office Employee 2200 - 2500 2200 - 2500 2500 - 3200 2500 - 3200 3200 - 3500 3200 - 3500

Middle Office Employee 2400 - 2800 2400 - 2800 2800 - 3500 2800 - 3500 3500 - 4000 3500 - 4000

East Flanders

Student Job 1600 - 1900 1600 - 1900

Junior Accountant 1700 - 2000 1800 - 2100

Assistant Accountant (AP/AR) 1700 - 2000 1800 - 2100 2000 - 2700 2100 - 2800 2800 - 3100 2800 - 3200

General Ledger Accountant 2300 - 2900 2300 - 2900 2600 - 3100 2900 - 3400

Senior/Chief Accountant 2800 - 3500 2800 - 3500 3100 - 4300 3100 - 4300

Credit Collector 1900 - 2400 1900 - 2400 2100 - 2700 2100 - 2700 2600 - 3100 2600 - 3100

Payroll Specialist 1900 - 2500 1900 - 2500 2400 - 3000 2400 - 3000 2800 - 3600 2800 - 3600

Business Analyst 2000 - 2500 2000 - 2500 2400 - 3000 2400 - 3000 2600 - 3600 2600 - 3600

Financial Controller 2100 - 2600 2100 - 2600 2600 - 3500 2600 - 3500 3300 - 4100 3300 - 4100


FInance

BelGIuM

Salary Survey 2016 1567 Robert Walters Global Salary Survey 2016

BELGIUM CONTRACT BUSINESS SUPPORT


ROLE CONTRACT SALARY PER MONTH EUR (€)

0 - 3 YRS' EXP 3 - 6 YRS' EXP 6+ YRS' EXP

2015 2016 2015 2016 2015 2016

Student Job 1600 - 1900 1600 - 1900

Administration

Office Assistant 1800 - 2100 1800 - 2100 2000 - 2500 2000 - 2500 2400 - 2800 2400 - 2800

Management Assistant 1800 - 2400 1800 - 2400 2200 - 2900 2200 - 2900 2500 - 3500 2500 - 3500

Personal Assistant 2400 - 3000 2400 - 3000 2800 - 4800 2800 - 4800

Office Manager 2300 - 3000 2300 - 3000 2500 - 3800 2500 - 3800

Legal Assistant/Secretary 1800 - 2500 1800 - 2500 2100 - 2800 2100 - 2800 2500 - 3400 2500 - 3400

Sales & Marketing

Marketing & Communications Officer 1800 - 2400 1800 - 2400 2300 - 2800 2300 - 2800 2500 - 3000 2500 - 3000

Sales Assistant 1800 - 2300 1850 - 2300 2300 - 2800 2300 - 2700 2400 - 3200 2400 - 3200

Customer Service Representative 1800 - 2500 1850 - 2500 2200 - 2800 2200 - 2800 2500 - 3500 2500 - 3500

Customer Service Team Leader 2500 - 3800 2500 - 3800 3000 - 5000 3000 - 5000

Logistics & Supply Chain

Supply Chain Officer 1800 - 2400 1850 - 2400 2200 - 2800 2200 - 2800 2500 - 3200 2500 - 3300

Purchasing Officer 1800 - 2200 1800 - 2250 2100 - 2800 2100 - 2800 2500 - 3200 2500 - 3200

Logistics Administrator 1600 - 2300 1700 - 2300 2200 - 2600 2200 - 2600 2300 - 2800 2300 - 3000

Human Resources

HR Assistant 1800 - 2200 1800 - 2200 2200 - 2800 2200 - 2800 2400 - 3000 2400 - 3200

HR Officer 2000 - 2500 2000 - 2500 2200 - 3000 2200 - 3000 2500 - 4000 2500 - 4000

Payroll Officer 1800 - 2500 1800 - 2500 2300 - 3200 2300 - 3200 2500 - 4000 2500 - 4000

HR Business Partner 2500 - 3000 2500 - 3200 2800 - 3800 3000 - 4000


BuSIneSS SuPPort

BelGIuM

France


Demand for contract professionals was strong in 2015, with a marked increase in the number of job offers. There was an increase in hiring across a range of sectors, with the luxury goods, pharmaceuticals, FMCG and manufacturing sectors the most active hirers. The increasing internationalism of French companies also made proficiency in English a particularly important skill for jobseekers.

A shortage of contract payroll management and general accountancy candidates drove a slight increase in rates across the board during 2015, and we expect to see further increases for such professionals in 2016.

Online banking continued to grow rapidlyin France during 2015, driven by evolving consumer internet usage and the digital transformation of the sector. This ensured that the contract jobs market was particularly active during the year, especially for online customer service representatives. Theconstant development of the regulatoryenvironment also meant that front and back office contractors were highly sought after.

We also saw significant growth in the popularity of contract professionals with specialist skills in more than one back or middle office area, such as a combination of reporting and project management capabilities.

We expect to see steady demand forcontract risk and compliance expertise in 2016, as well as a continued high level ofhiring in order to implement and maintain online and mobile banking systems.

Rates of pay were largely stable throughout 2015 for contract support professionals,although a shortage of skilled PAs led tosalary increases in this area.

There was a wide diversity of businesssupport roles recruited during the year, withhiring managers tending to seek candidates with several years of experience – preferably gained within the employer’s market sector. Bilingual professionals and administrativeassistants were in high demand andemployers were also looking for softer qualities such as proactivity, flexibility and initiative.

In 2016, we expect hiring managers to continue showing a preference for candidates with sector-specific knowledge and strong interpersonal as well as operational skills.

As the tendency to recruit candidates with specialist HR skill sets increased in 2015,a dynamic market developed for contract professionals with sector-specific experience and technical skills. This trend will continuein 2016, when the implementation of La Déclaration Sociale Nominative – designedto simplify payroll reporting on individual employees – will increase demand for senior payroll managers.

Demand for contract legal talent in 2015 followed patterns that were very similar to those for permanent candidates. In particular, hiring managers were keen to secure the services of corporate law specialists.

As in 2015, interest will be especially high in 2016 for professionals who can demonstrate industry-specific knowledge and experience.

During 2015, companies of all sizes –including start-ups – chose contract supportas the most cost-effective and efficient means of solving challenges that required a high degree of technical expertise. Contract professionals were appointed to help roll out new solutions, integrate software solutions and develop new IT features and applications.In 2016, we expect temporary contracts to be available for an even wider range oftechnology experts. We also anticipate that hiring managers will be particularly keen to source agile contract developers andtechnical experts who can display high levels of business acumen.

accountInG & FInance

BanKInG & FInancIal ServIceS

HuMan reSourceS

leGal

InForMatIon tecHnoloGy

BuSIneSS SuPPort

France


PARIS CONTRACT


ACCOUNTING & FINANCE

CONTRACT RATE PER HOUR EUR (€)

2015 2016 2015 2016

Accounting

General Accountant 30 - 45k 35 - 45k 16 - 25 19 - 25

Accounts Payable 24 - 32k 24 - 32k 13 - 18 13 - 18

Accounts Receivable 24 - 32k 24 - 32k 13 - 18 13 - 18

Finance

Credit Manager 35 - 42k 37 - 45k 19 - 23 20 - 23

Cash Accountant 34 - 42k 35 - 45k 19 - 23 19 - 25

Junior Business Analyst 32 - 40k 35 - 40k 18 - 22 19 - 22

Payroll Administrator 28 - 34k 30 - 36k 15 - 19 16 - 20

Credit Controller 24 - 32k 24 - 34k 13 - 19 13 - 19

BANKING & FINANCIAL SERVICES

2015 2016 2015 2016

Back Of�ce 26 - 34k 26 - 34k 14 - 19 14 - 19

Middle Of�ce 32 - 40k 32 - 40k 18 - 22 18 - 22

Compliance Of�cer 35 - 45k 35 - 45k 19 - 25 19 - 25

Financial Analyst 28 - 35k 28 - 35k 15 - 19 15 - 19

Online Banking Customer Advisor 24 - 26k 24 - 26k 13 - 14 13 - 14

Bank Receptionist 21 - 25k 21 - 25k 12 - 14 12 - 14

NB: Figures are basic salaries exclusive of bene�ts/bonuses unless otherwise speci�ed.

CONTRACT SALARY PER ANNUM EUR (€)ROLE

CONTRACT RATE PER HOUR EUR (€)CONTRACT SALARY PER ANNUM EUR (€)ROLE



BanKInG & FInancIal ServIceS

France


PARIS CONTRACT

BUSINESS SUPPORT

2015 2016 2015 2016

Personal Assistant 45 - 55k 45 - 55k 25 - 30 25 - 30

Of�ce Manager 35 - 38k 35 - 40k 19 - 21 19 - 23

Executive Assistant 38 - 45k 40 - 45k 21 - 25 23 - 25

Team Assistant 34 - 37k 34 - 37k 18 - 20 18 - 20

Administration Assistant 18 - 24k 20 - 25k 10 - 13 11 - 14

HUMAN RESOURCES

2015 2016 2015 2016

Training Of�cer 30 - 35k 32 - 38k 16 - 19 18 - 21

Recruitment Of�cer 30 - 38k 30 - 38k 16 - 20 16 - 21

HR Of�cer 30 - 35k 30 - 36k 16 - 19 16 - 20



LEGAL

2015 2016 2015 2016

Legal Assistant 26 - 30k 28 - 32k 14 - 16 15 - 18

HR Assistant 24 - 30k 25 - 32k 13 - 16 14 - 18


INFORMATION TECHNOLOGY

2015 2016 2015 2016

Technical Project Manager 40 - 50k 40 - 50k 22 - 27 22 - 27

Development Engineer 37 - 45k 35 - 50k 20 - 25 19 - 27

System & Network Administrator 30 - 36k 30 - 38k 16 - 20 16 - 21

Junior Webmaster/Web designer 24 - 30k 26 - 32k 13 - 16 14 - 18

Support Technician 22 - 30k 22 - 30k 12 - 16 12 - 16



BuSIneSS SuPPort

InForMatIon tecHnoloGy

France

HuMan reSourceS

leGal

SWItZerlanD


The recruitment market remained stable in 2015, with sustained levels of activity,supported by business and candidateconfidence. Businesses continue to focuson improving financial operations which has led to ongoing demand for experiencedaccounting and finance professionals, in both permanent and temporary capacities.

Candidates with two to five years ofexperience and training are particularly sought after, and will continue to be in demand in 2016. They are expected to have accounting experience from within Swiss companies, and a clear understanding of the particular regulations and rules that govern the local industry. Competition will be fierce for multilingual professionals fluent in German, French and English, and capable of working at a strategic level.

Going forward, we expect there to be acontinued challenge in sourcing accounting and finance professionals with one to two years of experience, as competitors work hard to retain these individuals.

Temporary employees remained an attractive hiring option in the Swiss market, providing companies with more flexibility. While there is a greater focus on permanent recruitment, we anticipate that businesses will look toextend their temporary hiring to support activity levels in 2016.

Going forward, we anticipate that themarket will continue to be competitive and employers will face strong competition to secure attractive candidates. In order toattract the best talent, companies are advised to invest in training and career development, and consider offering other benefits, such as flexible working hours or working from home. This will be particularly important as salaries in the sector are expected to remain broadly level, so businesses must find new ways to differentiate themselves.

Recruitment volumes for business support staff were sustained in 2015, as businesses continued to place emphasis on theimportance of high quality and efficient customer service and hired experienced office managers and management personal assistants.

Executive and management assistants are becoming multi-skilled and are required to be flexible in their position, often having to work across multiple divisions or roles. Knowledge and experience of other roles within areas such as HR or marketing is and will continue to be considered valuable.

Linguistic capabilities are also a keydifferentiator for business support staff with multilingual professionals in high demand. Across the Swiss market, candidates not fluent in local languages will be able to pursue opportunities with international firms, while domestic businesses will expect fluency in German and/or French.

Looking into 2016, we expect demand for candidates with demonstrated technical and linguistic skill-sets to be sought after. Flexibility will continue to be one of the key requirements across both personal and team assistants and office manager roles.

In 2015, we have seen companies invest more time in identifying and recruiting the best candidates with the aim of long-term retention and we expect this will continuein 2016. There will also be opportunity for temporary roles to convert into permanentroles as companies seek to retain the knowledge and experience invested in their employees, particularly where the candidates have demonstrated flexibility and a varied skill-set.

With stable demand expected in 2016,companies able to streamline theirrecruitment processes and provide training and development opportunities will be well positioned to attract the best businesssupport professionals.


BuSIneSS SuPPort

SWItZerlanD


ZURICH SALARIES

BANKING & FINANCIAL SERVICES

ROLE PERMANENT SALARY PER ANNUM & INTERIM RATES PER DAY (CHF)

3 - 7 YRS' EXP (PERM) 7 + YRS' EXP (PERM) RATE PER DAY (INTERIM)

2015 2016 2015 2016 2015 2016

Corporate Banking

Credit Analyst 80 - 110k 80 - 110k 110 - 130k 110 - 130k 500 - 600 500 - 600

Trade Finance Of�cer 80 - 110k 80 - 110k 110 - 130k 110 - 130k 500 - 600 500 - 600

Relationship Manager 110 - 140k 110 - 140k 140 - 180k 140 - 180k

Middle & Back Of�ce 80 - 110k 80 - 110k 110 - 140k 110 - 140k 450 - 550 450 - 550

Projects

Programme Manager/PMO 1200+ 1200+

Project Manager 800 - 1200 800 - 1200

Business Analyst 700 - 1000 700 - 1000

Regulatory Implementation Project 800 - 1000 800 - 1000

BUSINESS SUPPORT

SALARY PER ANNUM (CHF) RATE PER HOUR (CHF)

2015 2016 2015 2016

Administrator 55 - 75k 55 - 75k 29 - 39 29 - 39

Data Analyst 55 - 80k 55 - 80k 29 - 42 29 - 42

Customer Service Co-ordinator 60 - 90k 60 - 90k 32 - 47 32 - 47

Customer Service Manager 85 - 120k 85 - 120k 45 - 62 45 - 62

Legal Assistant/Secretary/Paralegal 60 - 90k 60 - 90k 32 - 47 32 - 47

Team/Of�ce Manager 90 - 120k 90 - 120k 47 - 62 47 - 62

Team/Of�ce Assistant 65 - 100k 65 - 100k 34 - 52 34 - 52

Personal/Executive Assistant 80 - 120k 80 - 120k 42 - 62 42 - 62

Receptionist 45 - 80k 45 - 80k 24 - 42 24 - 42

Secretary 50 - 85k 50 - 85k 27 - 47 27 - 47

Translator/Language Specialist 70 - 110k 70 - 110k 37 - 56 37 - 56


BuSIneSS SuPPort



role Salary Per annuM (cHF)

2015 2016

rate Per Hour (cHF)

2015 2016

Junior Accountant 55 - 80k 55 - 80k 29 - 42 29 - 42

Accountant 80 - 110k 80 - 110k 42 - 57 42 - 57

Junior Controller 70 - 90k 70 - 90k 37 - 47 37 - 47

Controller (Management Accounting) 85 - 110k 85 - 110k 45 - 57 45 - 57

Bookkeeper 80 - 100k 80 - 100k 42 - 52 42 - 52

Financial/Business Analyst 75 - 110k 75 - 110k 39 - 57 39 - 57

General Ledger Accountant 70 - 110k 70 - 110k 37 - 57 37 - 57

AP/AR Accountant 55 - 100k 55 - 100k 29 - 52 29 - 52

AP/AR Manager 100 - 150k 100 - 150k 52 - 77 52 - 77

Credit Controller/Analyst 70 - 110k 70 - 110k 37 - 57 37 - 57

Credit/Cash Manager 100 - 140k 100 - 140k 52 - 72 52 - 72

Payroll Accountant 60 - 110k 60 - 110k 32 - 57 32 - 57

SWItZerlanD

netHerlanDS

aMSterDaMWTC, tower HZuidplein 281077 XV Amsterdamt: +31 (0)20 796 90 [email protected] rotterDaMGroothandelsgebouw3e verdiepingStationsplein 453013 AK Rotterdamt: +31 (0)10 799 80 [email protected]

eInDHovenBegijnenhof 4 - 65611 EL Eindhovent: +31 (0)40 799 99 [email protected]

BelGIuM

BruSSelSAvenue Louise 2501050 BrusselsBusiness Supportt: +32 (0)2 627 75 10f: +32 (0)2 627 75 [email protected] Financet: +32 (0)2 542 40 40f: +32 (0)2 542 40 [email protected]

BruSSelS-nortH6th Bridge BuildingKeizer Karellaan 5841082 Sint-Agatha-Berchemt: +32 (0)2 609 79 00f: +32 (0)2 609 79 [email protected]

GHentGuldensporenpark 1209820 Merelbeket: +32 (0)9 210 57 40f: +32 (0)9 210 57 [email protected] ZaventeMLeuvensesteenweg 555Entrance 31930 ZaventemBusiness Support t: +32 (0)2 613 08 88f: +32 (0)2 613 08 [email protected]: +32 (0)2 613 08 00f: +32 (0)2 613 08 [email protected]

France

lyon94, quai Charles de Gaulle69006 Lyont: +33 (0)4 72 69 77 15f: +33 (0)4 72 69 71 [email protected]

ParIS16, rue Washington75008 Parist: +33 (0)1 40 76 05 05f: +33 (0)1 40 76 05 [email protected] SaInt-QuentIn41, avenue du centre78180 Montigny-le-Bretonneuxt: +33 (0)1 30 48 21 80f: +33 (0)1 30 48 21 [email protected]

ZÜrIcHBrandschenkestrasse 68001 Zürich t: +41 (0)44 809 35 [email protected]

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Salary Survey - Walters People€¦ · Salary Survey 2016 3 The Dutch recruitment market witnessed...

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