Saint Paul Police Seargents Training 2010
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Transcript of Saint Paul Police Seargents Training 2010
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Ethical Leadershipfor Real Life
Saint Paul Police Department
Sergeants In-Service TrainingChad Weinstein, President
Ethical Leaders in Action
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ELA’s “Guidelines for Grownups”
• Confidentiality Expectations
• Engagement
• Respectful Candor
• Thoughtful Expediency
• Comfort and Fun
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Agenda for Today
Introductions
What is Ethical Leadership?
Practical Leadership Skills
Sergeant: Core of the Culture
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Leadership
• Focus on
People
• Give Vision,Guidance
• People Matter
• Key Outcomes not
Measurable
• More Art than Science.
Management
• Focus on
Process
• Give Coordination
• Resources Matter
• Outcomes
Measurable.
• More Science than Art.
Leadership in Context
Do not
overplay
the
distinction.
Managing
and
leading
are both
critical!
Command
• Focus on
Execution
• Give Direction
• Mission Matters
• Outcomes
Measurable.
• Art and Science.
Do not overplay these distinctions.
You must command, manage and lead
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Command, Manage, and Lead
On the Street In the House.When do we
command
or manage,
and
when do
we lead?
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What drives employee engagement?
Source: Gallup G12 Summary
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• Clear expectations for my performance
• Materials and equipment
• Ability to do good work in assigned roles
• A supervisor who cares about me
• Co-workers committed to quality work
• Opportunities to learn and grow
Source: Gallup G12 Summary
Gallup’s six key factors
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Empower others to improve the world
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Ethical Leaders in ActionLeadership Development Model
Leading
Self
Leading
Others
Leading
in Context
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The oldest leadership seminar
• Safety and comfort
• Tactical information
• Problem-solving
• Strategic decisions
• Who are we???
If we
aren’t
telling
stories,
others
surely
are!
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Pursue Greatness – with Humility
• Humility is realism.
• Envision a better you.
• Be firm and kind.
• We help one another.
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Pre
ssu
re
LOW
HIGH
HIGH
Adapted from Social Discipline Window - Paul McCold and Ted Wachtel - 2000
TO WITH
NOT FOR
punitive relational
neglectful permissive
authoritarian
stigmatising
authoritative
respectful
indifferent
passive
protective
easy/undemanding
Relational Leadership Model
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TO WITH
NOT FOR
Relational
Leaders
offer high
pressure,
high
support
Pre
ssu
re
How do you lead?
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• Perceive – with whole being
– Most people blunt their own perceptions.
– Cops sharpen perceptions to survive and succeed
• Suspend analysis and action
– Cops learn to draw conclusions and to act swiftly
– Act, but deliberately.
• Ask, ask, ask ask
– Action bias leads to “internal storytelling.”
– Inform your narrative with input from others.
Leaders Listen!
We need to learn how to deliver
pressure and support to each person
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• Past: What happened
– Observable events and facts
– First person and objective
• Present: Why it matters
– Consequences of actions.
– Implications
• Future: Required Changes, Directions
– Changes in actions or behaviors
– Reinforcement to repeat positive actions
Fair
Process is
working
WITH
others
Giving Feedback
What does “Relational Leadership” teach us
about giving feedback?
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• I am sorry
– I understand your concerns and my mistake(s)
– I sincerely regret both my actions and their impact
• It won’t happen again
– I commit to change
– I am accountable for that commitment
• Thank you for bringing this to me
– I appreciate the trust you demonstrated
– I appreciate the opportunity to apologize and change
The Critical Art of Apology
A mistake – or crisis - becomes an opportunity
to strengthen a relationship
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Police Personality “Types”
Reciprocator
- +
Professional
+ +
Avoider
- -Enforcer
+-
PASSION
PERSPECTIVE
Karl Klockars (1985) quoting Wm. Ker Muir (1977)
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Paths to Professional Entry
Law School Clerkship Associate
Academy Field Training Officer
Med School Residency Physician
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Who really teaches “culture”?
• What do we expect from these
“teachers?”
• Do we give them sufficient
reason to embrace our
cultural values?
• Do we expect – and reward -
their courage in standing up
for our shared beliefs?
Academy Instructors
FTOs
Sergeants
Peers
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Steady Eyes, Steady Hands
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Thank you for your attention!
Chad Weinstein
Ethical Leaders in Action, LLC
651-646-1512
“We enable ethical leaders to achieve
extraordinary results”