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Transcript of Saikat Mazumder_PMP_EXTERNAL
SAIKAT MAZUMDERGPR Royale Layout, House# 197, 3rd Floor, Huskur Gate, Electronic City, Bangalore- 560100, INDIA
Ph: +91-7829347111, Email: [email protected] / [email protected]
CAREER SUMMARY: Technology driven professional with a total of 14+ years of IT experience (which includes 8+ years of Project Management & delivery) including broad range of exp. in the areas of Software Application Development, Project Management, Project Deployment & Delivery, Client Engagement & Relationship management, P&L Management, Business Growth, People Management, Pre-sales activities, Analytics & Reporting etc. All of my work is based on industry best practice, including the PMBOK, Information Technology Infrastructure Library (ITIL), AGILE SCRUM, HP EDGE framework etcMBA, Certified PMP®, PSM1 (Professional Scrum Master), ITIL V.2011
Customer Project / Program Manager Hewlett Packard Global Soft Ltd. Bangalore
Sept’11 – To date
Associate Consultant CGI Information System & Management Consultant, Bangalore
Aug’09 - Sept’11
Software Engineer, Team Lead & Project Manager Wipro Technologies, Delhi, Chennai, Bangalore & Pune
Apr’04 - Aug’09
Technical Support Engineer Hindustan Paper Corporation Ltd, Panchgram (Assam) (Services provided by Authorized Franchisee & Service Partner of Wipro Infotech)
Sept’01 – Sept’03
Certified PMP® (Project Management Professional) from PMI. Completed in Oct’2014
Certified ITIL Foundation Version 2011. Completed in August’2013
CAREER PATH SNAPSHOT
PROFESSIONAL CERTIFICATIONS
Certified Professional Agile Scrum Master (PSM1). Completed in December’2013
Trained on Agile Certified Practitioner (ACP) by Project Management Institute (PMI)
Certificate of appreciation for delivery excellence in recognition for my valuable contribution and dedication in 2 successful years of management of umbrella projects and Spent capacity Management for the Vodafone Germany account
In Wipro, won recognition and award for proposing and implementing the project specific mentoring portal (junior resources were tagged to seniors in a mentee-mentor relationship within a formal framework with provision for project specific assessments and feedbacks) that helped achieve a productivity improvements resulting in savings of more than $75K for the client
In Wipro, won the “Valuable Contributor” award from client for proposing and successfully implementing the Core-Flexible team concept (Core team remains constant, Flexible team moves across application areas depending on demand) that helped reduce the onsite headcount by 2 FTEs resulting in savings of more than $100K per annum for the client
During my 5.5 years of tenure at Wipro I had a progressive career, got 4 promotions and I played multiple roles ranging from Project Engineer, Team Lead and Project Manager with the top performance appraisal rating of “Significantly Exceeding expectations” for 4 consecutive years
Significantly Exceeding Expectations (SEE) rating (highest rating) during yearly Focal point review / annual performance appraisal (FY13-14) for my performance and contribution in the fiscal year
Exceeding Expectations (EE) rating during yearly Focal point review / annual performance appraisal (FY14 -15) for my performance and contribution in the fiscal year
Onsite trip in Feb2008 from Wipro to the client location at US (Pittsburg, Pennsylvania) for business discussion, pre-sales activities, Project Transition and Business Consulting
Onsite trip in Oct2012 from Hewlett Packard to the customer location at Düsseldorf (Germany) to understand the scope of the project work, initiate business discussions and project plan
DegreeYear of Passing Board / University
Percentage (%) Class
Post Graduate Diploma in Business Administration (PDGBA) 2006
Symbiosis International University (SIU) 64 1st
Bachelor of Computer Applications (BCA) 2002
M.C. National University of Journalism, Bhopal, MP 64 1st
HSSLC (12th-Science) 1999Assam Higher Secondary Education council (AHSEC) 50 2nd
HSLC (10th) 1997Board of Secondary Education Assam (SEBA) 71 1st
ONSITE EXPOSURES
AWARDS / RECOGNITIONS / ACHIEVEMENTS
ACADEMIC PROFILE
Hewlett-Packard GlobalSoft Ltd (Apps GD), Bangalore (Sept 2011 – Till Date)
Account / Project Name: Internet Of Things (IoT) And User Experience (UX) (Communications & Media Solutions)Project Overview: Create new revenue streams from multi-protocol data acquisition, analytics data and intelligence that comes from interconnected things to create new offerings, improve the customer experience and serve new industry sectors. HP’s IoT Platform enables CSPs and their customers to build for and capture new value from the proliferation of connected devices by providing Fully integrated solution, end to end life cycle management, Innovation and expertise, secure environment by creating products (both web based and App Based) like Home energy management & Smart Home automation, Smart Street light, Smart transportation etc.HP’s IoT platform for CSPs is the first solution to bring together the three critical elements of IoT -- Connectivity, Devices and Applications -- allowing CSPs to remotely manage millions of devices on the same cloud platformDuration: May2015 – Till DateRole: Business Planning Manager / Program Manager
High Level Responsibilities: Responsible for planning, organizing, managing, directing and controlling of Communication and Media
Solutions – Internet of Things (IoT) projects and User Experience (UX) projects within the Organization and work through other employees to achieve the organization’s strategic goals
Manage all aspects of the program management including planning, design, engineering, procurement, resource planning, cost, scheduling etc
Work with the relevant business sponsors to define and shape the function, ensuring that they are aligned with both the Business and Domain strategies
Manage, supervise and control the work of professionals in IoT and UX functions to meet the delivery needs and achieve the organization goals
Authorize, budget and control the hiring of new professionals for the functions responsible Management planning for a smooth execution and control of the functions Develop an annual plan, broken down by quarter and months for the expansion of the functions, basis
allocations/budgets Take complete ownership and drive end-to-end execution of the IoT products (like Smart home, smart
Energy management, Smart Fleet management, Smart Street lighting etc) in a time bound manner Innovate entire program management process to improve speed to execution, quicker ramp-up and
economies of scale in build outs Lead program reviews and update meetings with the World wide team on the progress Interface with the World wide team and the offshore team to ensure effective implementation of the
program Also working on building Competency and Capacity (C&C), fulfill requirements for my projects and the
domain People management activities like leave management, performance management of the reportees,
employee engagement and team building etc
Project / Account Name: Vodafone GermanyProject Overview: Responsible for the Application Development Management (ADM/ADM2) and Baltrum Umbrella projects where HP is responsible for providing end to end IT solution to the customer including feasibility test, design, development and Integration, solutioning etc. Managing and controlling the overall Profit & Loss responsibility of approx. 30 Million USD, and responsible for its Project Management and deliveryDuration: Sept2012 – May2015Role: Customer Project / Program ManagerTools Use: Presage, JIRA, Borland StarTeam, RMS, HPPR, NRM (for Order Management), MS Project etc.
High Level Responsibilities: Responsible for detailed Understanding, planning, implementation and control of the Project
Management processes, knowledge areas and the Project Life cycle management which also includes
PROFESSIONAL EXPERIENCES
planning, design, engineering, resource planning, cost, scheduling and implementation activities, across multiple areas and multiple project teams across regions and meeting project objectives within the defined SLAs
Preparation of project plans and schedules, as well as performing estimation, requirements gathering, forecasting, planning, analysis, issue / risk / change management, escalation management, meeting facilitation, variance analysis, status review, milestone reporting etc
Cost budgeting management, monitoring and controlling actual expenditures and costs against the budgeted costs and reporting the financial data, necessary project accounting and Spent capacity reporting
Collaborate with other project managers / small work Leads under the umbrella projects & ensure that the various independent projects that form a part of a master plan/project dovetail well & business requirements are properly defined, developed & deployed to the relevant business customer's satisfaction
Execute Risk and Control Self Assessments (RCSA) for the projects, managing the risk assessment & re-assessment, remediation and monitoring the risks, coordinating necessary corrective and preventive actions and reporting it appropriately
Managing other day to day operational and project related work and Team management
Project Name: Cross Application Timesheet Web (CATW)Project Overview: CATW is a web-based time entry screen used to record labor effort (time tracking). CATW should be mandatorily used by all employees of the Application Global Delivery who need to account for time entry. 100% of hours worked, including all delivery hours, absence hours etc, must be tracked in CATW which is directly linked to the financials as HP charges based on hourly billingDuration: Sept2011 – Aug2012Role: Project Manager
High Level Responsibilities:
Responsible for managing end to end deployment of CATW for Application GD India Prepared deployment readiness plan, estimate schedules, resources and engage various technical teams
and Communicated project schedules and milestones to all stakeholders. Raised incidents, service requests as and when required to investigate into issues. Conducted reviews with the Service Line Heads and appropriate stakeholders & handled their inputs &
suggestions. Consulting, coaching, mentoring, training the team on CATW readiness, deployment plan and training
program, suggesting technical solutions for the problems encountered etc Communicated with several teams such as finance, HR, onsite co-coordinators etc so that data is flown
correctly from CATW to the business warehouse reporting tool and other various functions as incorrect timesheet entry can lead to wrong financials
Managed other day to day operational and project related work and Team management
CGI Information Systems & Management Consultant, Bangalore (Aug 2009 – Sept 2011)
Account: Bell Canada Shared ServicesProject Description: Telecom Project: Application Development, Enterprise Security and Infrastructure SupportHigh Level Responsibilities:
Project work allocation, planning, estimation, time tracking, billing / budgeting, risk analysis & management proposal preparation etc
Responsible for meeting the Workforce needs in line with the business requirements Monitored & managed resource planning process, costing analysis and resource billing analysis to
balance supply/demand across the account Overall responsibility of driving and maintaining the expected & optimum level of utilization through
effective bench management, pipeline management etc
To ensure accurate demand forecast by maintaining and managing the sales funnel. Work closely with the accounts team to ensure accurate demand forecast so that the supply process can be simplified
Led Initiatives on Cross Competency / training for internal fulfillment of requirements Managed the billability non-billability of the resources, their divest and rotation plan, Ops parameters etc
WIPRO Technologies (Apr 2004- Aug 2009)
Practice Name: Enterprise Security Solutions (ESS)Role: Project ManagerDuration: Oct2008 – Aug2009
High Level Responsibilities:
Planning and implementation of the Project Management processes, knowledge areas and Project Life cycle Management and mapping the project processes with the SDLC processes
Managed all aspects of the project delivery including project schedule, risk management and risk mitigation plan, change management, scope documentation, scheduling resources, setting goals and priorities, Cost and resource estimation, management and control, reporting project status, tracking and resolving issues and customer acceptance
Participated in SOW negotiations and renewals as well as RFI, RFP responses and other proposals Responsible for the post-implementation support Plan and manage team utilization, resource demand and supply for each forthcoming quarter. Coordinate
with the Central Staffing teams to fulfill any ramp-up requirements through internal allocations or lateral hirings
Created competency development plans for all team members for necessary internal and external trainings Provided regular and timely feedback to team members (Offshore / onshore)and their respective managers;
ensured the timely set-up of performance management criteria for all team members as well timely closure of appraisal and progression/increment processes
Client Name: Washington MutualProject Overview: This was a consulting engagement to review user access management (IDAM) in all business applications and supporting infrastructure, propose appropriate solution, define requirements and evaluate build a product that best meets the requirements followed by developing the applications / productsRole: Team LeadDuration: June2006 – Sept2008High Level Responsibilities:
Managed all aspects of SDLC and Project Delivery Process for projects, adhering to set audit standards Involved in preparing High-level & Low-level Design documents, working in tandem with the client SME(s) Responsible for guiding the team members in their day-to-day work & resolving various technical issues
faced by them. And mentored team members with new enhancements in the releases Took part in the System testing and QA/UA testing and reviews along with the client SME(s) and Business users Identified the gaps in the existing processes and defined requirements which addresses to resolve them Involved in the estimation for various Change Requests and maintenance of change and Issue Log Responsible for the preparation of requirements traceability Matrix, Work break down structures etc Responsible for the post-implementation support and final hand-over presentation of the modules to the
Business users and the Support Team. Was instrumental in setting up and managing the critical project deployment and implementation activities
Client Name: Dell
PROJECTS HANDLED IN WIPRO
Project Overview: Requirements for Login and User Management Use case which includes creating a new user profile, reading or updating existing profile info for users, deleting non existing user data
Role: Software EngineerDuration: April2004 – May2006
High Level Responsibilities:
Responsible for development, support, maintenance and implementation of complex components of a project module
Involved in production support, bug fixes, change requests and small enhancements Troubleshooted the client problems remotely using the remote access tools Tracked individual defect fixes or new developments against the schedule and provided status reports to the
team leader Identified technical changes necessary to achieve a specific customer requirement etc
Hindustan Paper Corporation Ltd.(Services provided by Integrated Systems & Services, Guwahati Authorized Service partner of Wipro Infotech) (Sep 2001- Sep 2003)
For the initial year, I was posted and worked in Hindustan Paper Corporation Ltd., Cachar Paper Mill (Panchgram, Assam) as their Resident Engineer & was responsible for maintaining & troubleshooting the PCs, printers, switches, hubs, allied peripherals and the total Gigabit switches fiber Optic module local area network of the mill (3 km area). Post that was involved in a project to build the Company payroll system for a local client.
Date of Birth: 20th December 1981Nationality: Indian; Current Location: BangalorePassport: Valid till December 2024Canadian Work VISA: Valid till September 2017US B1 VISA (Multiple Entries): Valid till August 2017
REFERENCES: Available on request
I hereby declare that the details provided above are true to the best of my knowledge.
Date:Place: (SAIKAT MAZUMDER)
DECLARATION
Project Overview: Requirements for Login and User Management Use case which includes creating a new user profile, reading or updating existing profile info for users, deleting non existing user data
Role: Software EngineerDuration: April2004 – May2006
High Level Responsibilities:
Responsible for development, support, maintenance and implementation of complex components of a project module
Involved in production support, bug fixes, change requests and small enhancements Troubleshooted the client problems remotely using the remote access tools Tracked individual defect fixes or new developments against the schedule and provided status reports to the
team leader Identified technical changes necessary to achieve a specific customer requirement etc
Hindustan Paper Corporation Ltd.(Services provided by Integrated Systems & Services, Guwahati Authorized Service partner of Wipro Infotech) (Sep 2001- Sep 2003)
For the initial year, I was posted and worked in Hindustan Paper Corporation Ltd., Cachar Paper Mill (Panchgram, Assam) as their Resident Engineer & was responsible for maintaining & troubleshooting the PCs, printers, switches, hubs, allied peripherals and the total Gigabit switches fiber Optic module local area network of the mill (3 km area). Post that was involved in a project to build the Company payroll system for a local client.
Date of Birth: 20th December 1981Nationality: Indian; Current Location: BangalorePassport: Valid till December 2024Canadian Work VISA: Valid till September 2017US B1 VISA (Multiple Entries): Valid till August 2017
REFERENCES: Available on request
I hereby declare that the details provided above are true to the best of my knowledge.
Date:Place: (SAIKAT MAZUMDER)
DECLARATION