Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient...

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Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient Safety Javairia Raza, Co-op student, Clinical Quality and Patient Safety

Transcript of Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient...

Page 1: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Safety Passport Promoting Patient Safety for Health

Care ProvidersFabio Feldman, Director, Clinical Quality and Patient SafetyJavairia Raza, Co-op student, Clinical Quality and Patient Safety

Page 2: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Disclosure

We have no conflicts of interest or commercial affiliations to disclose.

Page 3: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Fraser Health’s Patient Safety Priorities 2018-2020

Page 4: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Safety Starts With Me campaign

• Aim is to foster a culture of safety amongst patients, families and staff

• Raise staff awareness of patient safety priorities

• An organizational safety plan is an accreditation standard

Page 5: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Safety Priorities Passport

Brochure, posters, stickers, elevator wraps, etc.

Safety Starts With Me campaign

Healthcare providers

Patients/Families

Page 6: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

5 Steps to Keep Safe While in the Hospital

• Keep Clean

• Know your Medicines

• Get Moving

• Ask Questions

• Plan for Home

Page 7: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Patient Facing Promotional Material

Nursing Station Wraps

Elevator Wraps

Page 8: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Quality Board Refresh

Designed with feedback from patient advisors

Quality Boards are at every site in front of multiple units

Page 9: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

How can we use technology to increase healthcare provider engagement in patient

safety?

Page 10: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Answer: Safety Passport

Page 11: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Fraser Health’s Safety Passport

• The passport offers three interactive aspects:

– Statistics and learning activities

– Images

– 2D/3D Augmented Reality (AR) graphics

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Statistic

Learning Activities

Image

Page 13: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Safety Passport Curriculum on LearningHub

Page 14: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient
Page 15: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient
Page 16: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient
Page 17: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Example of AR Graphic

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View the graphics yourself!

Download the app - “Safety Starts With Me Passport”

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Strategies

• Used for professional development by staff – tracked by management

• Passport accessible through Print shop and FH intranet page

• Passports provided to the 1000+ attendees at the Patient Experience Conference 2018

• Passport are also provided at Fraser Health’s new employee orientation

Page 20: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Safety Starts with Me App - Feedback

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Any Questions?

Page 22: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Discussion

• What aspects of the Patient Safety Priorities show up in your unit/teams work the most?

– How are you sharing with others the good work that you are doing?

Page 23: Safety Passport Promoting Patient Safety for Health Care ... · Safety Passport Promoting Patient Safety for Health Care Providers Fabio Feldman, Director, Clinical Quality and Patient

Contact Information

Fabio Feldman, Director, Clinical Quality and Patient Safety

Email: [email protected]

Javairia Raza, Co-op Student, Clinical Quality and Patient Safety

Email: [email protected]

This work is a collaborative effort amongst the Clinical Quality and Patient Safety team, Patient Experience program and Communications and Public Affairs.