Safety Governance and SMS implementation in the ...

HELICOPTERS DIVISION

Company General Use

Safety Governance and SMS implementation in the Organization of Leonardo Helicopter Division

Aviation Safety Webinar: SMS E AIRWORTHINESS

LHD SSG:Ugo MarianiAntonio LeoneFabio Nannoni

Webinar - 13 Maggio 2021

2© 2019 Leonardo - Società per azioniCompany General Use

• New Rules will mandate, for Part.21 certified aeronautical Organizations, the establishment of a"Safety Management System“, fostering a new seed for a “Safety Collaborative Environment”(ICAO Annex 19, ICAO Doc 9859, EASA Opinion No 04/2020)

• The potential of this incredibly huge Network of competences is immense and able torevolutionize the approach to Safety

• Since 2018 this potential revolution in the Aeronautical World was caught in LHD, being fully inline with our strategic vision: Safety in Operations as a key driver of our future

• But an immediate necessity becomes apparent: how to manage this change. How to be ready forthe new environment and to exploit all the relationships and the interfaces that this opportunityis presenting

• In 2019 a new Function: the “Safety Systems Governance (SSG)” is established reporting to MD

• Internal, External and Statutory safety contexts are inside its perimeter

• The new SSG Function is founded on its own pillars taking care of the major internal andexternal interfaces and a functional “network of internal and external safety partners”: a360°way to perceive safety

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SMS – LH Approach Safety MODEL Vision


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• We are fully committed to a Safety Management approach encompassing allelements of our internal organization as well as interfaces to all our businessnetwork and partnership.

• Our company is a unique and complex reality, encompassing the Aviationrelated duties all round: design, manufacturing, selling, supporting andgranting the necessary training to Pilots and Crew Members, support toaccident/incident investigation agencies.

VISION


• The model foresees not a single SMS but an integratedenvironment, suitable to the complexity of LHD reality, to protectand promote “safety” in all our daily activities; favoring and defendingthe collection of information from any layer of stakeholders

• The various SMSs of our organizations have a unified governance,steering our single safety identity and maintaining close proximity toany design and operational context

• Interface to our external network, including authorities, customersand suppliers, is part of our global safety management approach

• We implement/reinforce ad-hoc interfaces and processes to allow forany weak safety signal to emerge and be addressed


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Safety Steering Committee

Executive SSC Approval of solutions on identified Divisional critical items

MD (Chairman) Monitors the implementation of the SMSs and their strategic targets

SSG Head Monitors safety performance against the LH safety policy and objectives

Heads of Org-Func.: DO, PO, CS&T, PM, Qua.Sys, HR Ensures that appropriate resources are allocated to achieve the SPT

Safety Governance Review Definition of Divisional Critical Items

SGR Monitoring SPIs trends, High Level SPI dashboard

SSG (Chairman) Definition of integrated high level Safety/Promotion initiatives

Heads of Org-Functions: DO, PO, CS&T, PM, Qua.Sys, HR Oversight on SMS Division guidelines

Local AMs where applicable Oversihght and Maintenace of Divisional HIRM Library

Safety Reports Review

SSG process Monitoring and Integration

Definition of Org's Critical Items

Safety Review Board Monitoring SPIs trends, Org's SPI dashboard

SMS #1 SRB SMS #2 SAGSRB SMS #n SRB Proposal of Org's Safety/Promotion initiatives

SSG External Network Org AM Org AM Oversight on SMS status and Improvement Actions

SM + Functions SM + Functions Oversihght and Maintenace of Org's HIRM Library

SSG Ref SSG Ref Safety Reports Review

Safety Action Group Events Analysis, Hazard Id. and SWG launch/proposal mngt

Info SMS #1 SAG SMS #2 SAG SMS #n SAG Review the Risk Assessment and Preventive/Mitigation Actions

Data SM SM Org SM Org Monitor Safety Actions Implementations & Effectiveness

Reporting! Org Local Functions Local Functions Local HIRM Library Oversight and Maintenance

Int & Ext Source Feed Back SSG Ref SSG Ref SPI definition/ implementation and Analysis SPI trends

Oversight on Promotion / Safety Briefing-Reports

Safety Working Group

SWG SWG SWG SWG SWG SWG Hazard and Safety Risk Management

Mitigation / CorrectiveActions Proposals / Planning

i.e. DO i.e. PO

For each Platform / CPE For FAL

For each Disciplines For Components/CoE

• Approval of solutions on identified Divisional critical items

• Monitors the implementation of the SMSs and their strategic targets

• Monitors safety performance against the LH safety policy and objectives

• Ensures that appropriate resources are allocated to achieve the SPT

• Evaluation of inter-functional events

• Definition of Divisional Critical Items

• Monitoring SPIs trends & High Level SPI dashboard

• Definition of integrated high level Safety/Promotion initiatives

• Oversight on SMS Division guidelines & Divisional HIRM Library

• Safety Reports Review

• Definition of Org’s Critical Item

• Monitoring SPIs trends, Org’s SPI dashboard, SMS actions

• Proposal of Org’s Safety/Promotion initiatives

• Oversight on SMS status and Improvement Actions

• Oversight and Maintenance of Org’s HIRM Library

• Safety Reports Review

• Events Analysis, Hazard Id. and SWG launch/proposal mngt

• Review of Risk Assesment & Preventive/Mitigating Actions

• Monitor Safety Actions Implementation & Effectiveness

• Local HIRM Library Oversight and Maintenance

• SPI definition/ implementation and Analysis of SPI trends

• Oversight on Promotion & Safety Briefing-Reports

• Hazard and Safety Risk Management

• Mitigation & Corrective Actions Proposals & Planning

(TWO-MONTHLY)

(QUARTERLY / SIX-MONTHLY)

(SIX-MONTHLY)

(MONTHLY)

SMS – LH Approach Safety Operational MODEL


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SMS – LH Approach Safety Operational MODEL


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Safety Management Systemenforces company capability to identify, face and prevent, in a proactive-

bottom up way, the safety risks in a logic of continuous improvement

(measure of the effectiveness), addressing weak signals before they lead

to accidents/incidents

Vision and ModelsAny SMS shall fit for purpose the structure of the Organization.

LHD is an extremely complex reality with many Functions where

an SMS will be required and working interactively in an Integrated

Environment.

The A-SMS Manual addresses in a single view all the

characteristics that will identify the Safety Management in the

Helicopter Division

A-SMS Manual

SMS – LH Approach Safety MODEL Tools


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• A-SMS follows a International Std structure but it is conceived • as a implementation guide and a dissemination tool for LH

Division - Section 0: Executive Summary and LH SMS strategy of

implementation• All the pillars of the SMS are managed in separate well

accessible Sections

- Section 1: Safety Policy and Objectives- Section 2: Safety Risk Management- Section 3: Safety Assurance- Section 4: Safety Promotion

• Great emphasis is given to a unique model development and…- Section 5: Interfaces between Organizations- Section 6: SMS Implementation (step by step sequence of activities to

allow any SMS enactment)

• …to a single, shared methodological implementation of the processes

- Appendix 1: Safety Concept Evolution, SMS and relation with CS - Appendix 2: Safety Performance Indicators - Appendix 3: Safety Risk Management Methodology- Appendix 4: SMS Gap Analysis worksheet and rating - Appendix 5: Cross-Reference between SM-0001 and LH A-SMS Manual - Appendix 6: LH Aviation Emergency Response Plan (ERP) Guide Lines - Appendix 7: Safety Culture Creation- Appendix 8: Safety Communication and Promotion- Appendix 9: Terms of Reference- Appendix 10: Forms



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• SMS ManagementManuals are requiredfor all Organizations.These Manuals arepeculiar of each systemand in accordance withA-SMS

• Interface documentsare in addition requiredto manage interfacerelations between SSGand SMS’s or theFunctions, addressingresponsibilities, checkpoints and processes.

SMS MANUAL DO INTERFACE SMS DO - SSG



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DAS (Design Assurance System)procedures already provide highperformances in managing ‘Unsafeevents’ and restoration of theAirworthiness

The kick off activities of the SMS in DO aretherefore focused on improving the data baseof Minor Events so:

Occurrence Reporting is essential

As:• Improving quality of the recorded data• Improving reliability of the data base • Improving capacity of data analysis for safety data mining• Improving the capability to detect «Weak Signals»

Safety is Proactivity and Dynamic – Complements A/WSMS – LH Approach Safety MODEL Approach


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VOR will be managed by adedicated APP, working fromsmartphone, which will provide:

• Digital data management• Confidenciality• Anonimity• Automatic feedback process• Dashboards for data analysis

& aggregation

Improving data base & Collect information



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ISPI software for product improvementCustomer Service ISPI softwareprovides a relevant data base ofOccurrence Reporting (OR):

• In general OR are related to manydifferent issues which are not unsafe,even if the P/N affected is a critical part.

• Anyway recurrent events may suggestthat true usage is not compliant withdesign assumption and should befurther investigated.

• Within the LHD Digitalization Project wecould have a reliable download ofconfiguration data from SAP which wascross referenced with ISPI data base topoint out which component subject ofrecurrent OR are also Critical Parts (CS29.602)



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• The reporting for scarp and damage identification of MGB Repair and Overhaul process is improved• The description of the defect, its appearance and its location are, now, more detailed • This supporting the Operator with documented examples and precompiled menus • The digitalized data will allow to draw accurate statistical analysis to be managed through dedicated dashboard• Recurring or particular issues can be timely detected and managed for corrective actions implementation

Improving quality and reliability of data base (an example)MGB R&O analysis software



In addition some project related to flight safety improvement were strongly supported. Some examples:

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SMS – LH Approach Safety INITIATIVES

• Distance e-Learning

• EPAS initiatives

• PBN Navigation

• HUMS and Advanced Data Mining


SAFETY WEBINARS

DISTANCE e-Learning


LHD Safety Webpage

Complete update of the existing LHD Safety Web-Page

• Repositioning at first level in the main Leonardo Webpage

• 360°Safety Contents- 4 main areas- Enhance visibility to the numerous and unique design safety

features, organization safety management approach, training and promotion safety initiatives

- Safety Information Documents section- Regular update with new contents, to be fed by design / CS&T

stakeholders through structured approach

• Initial contents identified and agreeed with stakeholders

• Webpage live since May 2021

Easy to access

4 Main Areas

Safety Web Site (EPAS)


EPAS - Safety Informative Documentation

• THE NECESSITY WAS ENVISAGED TO COMMUNICATE TO OUR CUSTOMERS THESAFETY INITIATIVE ONGOING IN LHD

• DIFFERENT ARE THE NEEDS, THE GOALS AND THE AUDIENCE THAT THESEINFORMATIVES SHALL REACH

• THEY ARE PROFOUNDLY DIFFERENT FROM SB AND NEVER SHALL BE CONFUSEDWITH THEM OR GIVE SIMILAR INFORMATION

• THREE DIFFERENT TYPOLOGIES OF DOCUMENTS WERE IDENTIFIED WITH THREEDIFFERENT PURPOSES:

- SAFETY NOTICES: dedicated to the divulgation of RECOMMENDATIONS on the “SAFEUSAGE” of our Helicopters (ex: Starting with uncentered controls, RFM diagrams correctunderstanding…)

- SAFETY LETTERS: dedicated to dissemination of “BEST PRACTICES” on the “SAFE USAGE”of our Helicopters (ex: Hoist usage, White out – Brown out…)

- SAFETY PAMPHLET: dedicated to divulgation and knowledge of the “EMBEDDED SAFETYCHARACTERISTICS” of our Machines and THEIR ONBOARD SYSTEMS (ex: OPLS, PBN/RNPAR, Wing Level, LTE…)

• DEPENDING ON THE CONTENT A “COMPANY STYLE” and A “COLOR CODE” WERECHOSEN TO DISTINGUISH THEM AT A GLANCE


• CNSAS (Corpo Nazionale Soccorso Alpino e Speleologico) is the Italian Search & Rescue Alpine Organization: its personnel is involved inevery Italian HEMS mission in hostile environment

• Thanks to the huge experience acquired among Italian territory, CNSAS developed an independent obstacles map database with themain scope to improve situational awareness during HEMS flights. This database is used and validated during every CNSAS mission (notonly HEMS), and updated if new obstacles are discovered or no more in place.

• Even if CNSAS obstacle map is not an Aeronautic obstacle database (DO-200 not approved), it has the huge benefit of beingcontinuously updated (potentially, after every SAR mission) and for this reason it is used as “no credit” situational awareness tool.

• LHD already tested the CNSAS obstacle map signal input on AW139 and AW169 RIGs. The preliminary outcome was positive and showeda good resolution compatibility and frame rate update on AW169 MFD and AW139 5th Display.

AW139 and AW169 Mission Display with CNSAS MAPS

EPAS: LOW ALTITUDE EMS OBSTACLES AVOIDANCE

19© 2019 Leonardo - Società per azioni

Company General UseNikolsky Lecture 2021 “Rotorcraft Design: The Crucial Influence of Safety from Concept to Fleet Support.” by Nannoni Fabio

• Helicopter operate close to the ground and in congested and hostileenvironments. Still today, too many CFIT cases occur during flights in lowvisibility or in region with complex orography

• Often the "Public Utility" or EMS services are hindered by the meteorologicalconditions preventing the execution of these life-critical missions

• Our vision to solve these essential issues is to support the migration ofhelicopter operations from the today preponderant VFR mode to a dedicatedand safer ”low altitude” IFR standard

• To foster this strategy LHD developed its own “long term safety path” targetedto exploit the Performance Based Navigation (PBN) Technologies:

AFCS, Avionic and sensors suites of all our latest Products, comply with the morestringent trends in Navigation and ATM and conform to RNP 0.3 standards (0.1 on going)As part of this “Safety Improvement Strategy”, we developed our own “FMS”Unique Rotorcraft OEM in the World, we are certified as “Air Navigation Data Provider”;so we can feed our FMS with our own Navigation Data PackageOur “PBN Safety Strategy” was complemented by the agreement signed with ENAV, theItalian Air Navigation Service Provider (ANSP) authorized to design and validate PBN flightproceduresAs LHD we can offer to Customers a "Complete Operational Solutions" tailored againsttheir own specific mission and granting the maximum safety, efficiency and effectiveness

PBN: THE FUTURE FOR ROTORCRAFT LOW ALTITUDE IFR FLIGHTPBN: LOW ALTITUDE SAFER FLIGHT


PBN Navigation vision

PinS and Low Level Route together

Leonardo Helicopters is an EASACertified Type2 Data Service Provider.LHD processes aeronautical data andprovides aeronautical database foruse on AW169 and AW189

Leonardo Helicopters is an EASACertified Training Academy.LHD offers dedicated PBN trainingcourse tailored on specific customerneeds and PBN certified route

PBN: THE FUTURE FOR ROTORCRAFT LOW ALTITUDE IFR FLIGHT


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THE ADVANCED SAFETY DATA MINING

• HUMS and on board recording systems are storing, during each single flight, gigabytes of data; monitoring thestatus and the working characteristics of the helicopter and the majority of its systems

• This enormous reservoir of information and the new emerging technologies for data mining and interpretation (AI,Big Data Analysis...), can offer a totally new perspective to monitor the usage of the machine and to synthesizeparameters highlighting anomalous phenomena or the achievement of limits; with a great impulse to Safety

• In collaboration with the Politecnico ofMilan we designed, tested and patented anovel, innovative algorithm to explore theHUMS data package and to identify themaneuvers performed by the aircraft inits operations

• The algorithm is based on an ArtificialIntelligence engine driving dedicated BigData analysis routines able to explore theentire HUMS Database, searching fordefined "Independent VariablesCombinations“ typical of a knownmaneuver

THE FUTURE OF THE HUMS


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• By comparing the true operative spectrum with thedesign one, the actual used components life can bemonitored, both to avoid the removal of lessstressed parts or to drive the substitution ofcomponents that could reach an earlier retirement

• The accuracy demonstrated by this tool is very high,approaching 97%, a true first seed for a "ConditionBased Maintenance“

A NEW COLLABORATIVE SCENARIO

• Benefits are evident but their exploitation requires a"Collaborative Approach to Safety".OEMs, Authorities, Customers, Operators must betuned on the same wavelength

• Without a real open minded approach in the spirit of"Safety First", all these promising possibilities aredestined to remain on paper or in the drawers of thedesigners

Number of occurrences for each maneuver category

Percentage of time in each maneuver category

THE FUTURE OF THE HUMS

THE ADVANCED SAFETY DATA MINING

THANK YOUFOR YOUR ATTENTIONleonardocompany.com

HELICOPTERS DIVISION

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