Shell Aircraft Interna tional

SAFETY ASSURANCE – DRIVING SAFETY PERFORMANCE FOR OPERATIONAL EXCELLENCE

Shell Aircraft

Shell Aircraft International

SAFETY IN A COMPLEX, HIGH RISK ENVIRONMENT

2 GOAL ZERO: NO HARM, NO LEAKS

ASSURANCE: THE LINE OF DEFENCE (LOD) MODEL

LOD3

LOD2

LOD1

Operational Controls

3

Operations

Assurance

Independent Assurance: provides assurance to the RDS Board on how effectively the organisation assesses and manages its risks

These definitions are consistent with the recommendations of the 8th EU Company Law Directive.

Business Assurance: assesses the effectiveness of business processes in ensuring compliance with processes, controls and external laws and regulations

Self-Assurance: gives effect to Management ownership for delivering business objectives and maintaining effective internal controls

Operational Processes and Controls: the means by which business risks are managed on a day-to-day basis.

Shell Aircraft International

ASSESSING SAFETY PERFORMANCE – TOOLS & PROCESS

…but what about behaviors?

4

Shell Aircraft International

WHAT MANAGERS NEED TO KNOW

5

KPIs • Programme

completion • Gaps/ results • Action closure/

effectiveness

What about the actions?

Shell Aircraft International

DO WE TAKE THE RIGHT REMEDIAL ACTIONS PREVENT REPEAT INCIDENTS?

6

Shell Aircraft International

ASSURING RISK BASED DECISIONS

7

Proactive Targeted Assurance

Shell Aircraft International

SAFETY ASSURANCE OPERATIONAL EXCELLENCE

8

ASSURANCE IMPACT • Right people • Right processes • Leadership

engagement/ pull