Safety and Supervisors

Springfield Safety CouncilMay 10,2011Andrea King Safety Consultant

Management commitment

“It is not enough that management commits itself, they must know what it is they are committed to. Action is required.”

Edwards Deming

Supervisors

o An employee who instructs subordinateso An employee held responsible for the

work & actions of other employees

Supervisor responsibilities

• Organize the department • Visualize future impacts and needs• Ensure productivity and quality

standards are met.• Represent management and the

company

OSH ACT of 1970 Section 5. Duties

(a) Each employer---(1) shall furnish to each of his employees

employment and a place of employment which are free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees;

(2) shall comply with the occupational safety and health standards promulgated under this Act.

OSH ACT of 1970 Section 5. Duties

(b) Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to this Act which are applicable to his own actions and conduct.

OHIO REVISED CODE 4101.12

Duties of EmployersNo employer shall require, permit, or suffer any employee to go or be in any employment or place of employment which is not safe, and no such employer shall fail to furnish, provide, and use safety devices and safeguards, or fall to obey and follow orders or to adopt and use methods and processes reasonably adequate to render such employment and place of employment safe.

OHIO REVISED CODE 4101.12

Duties of EmployersNo employer shall fail to do every other thing reasonably necessary to protect the life, health, safety, and welfare of such employees or frequenters. No such employer or other person shall construct, occupy, or maintain any place of employment that is not safe.

OHIO REVISED CODE 4101.13Duties of Employees

No employee shall remove, displace, damage, destroy, or carry off any safety device or safeguard furnished or provided for use in any employment or place of employment, or interfere in any way with the use thereof by any other person.

OHIO REVISED CODE 4101.13Duties of Employees

No employee shall interfere with the use of any method or process adopted for the protection of any employee in such employment or place of employment, or frequenter of such place of employment, or fail to follow and obey orders and to do every other thing reasonably, necessary to protect the life, health, safety, and welfare of such employees and frequenters.

Tom Landry (autobiography)

“The primary challenge of coaching in the National Football League can be boiled down to a one sentence job description.

To get people to do what they don’t want to do in order to achieve what they want to achieve.”

Traditional vs. Contemporary safety

Traditional o Compliance focusedo Enforced by managemento Punish unsafe behavioro Top down decision makingo Dictate policy/processeso Rigid, consistento Confrontational

Contemporaryo Values focusedo Exemplified by

managemento Positive reinforcement of

safe behavioro Shared decision makingo Delegate and empowero Flexible, innovativeo Confidence and trust

Performance Formula

ObstaclesPerformance =

• Performance = safe job execution

• Motivation = desire

• Ability = mental/physical ability

• Job Clarity = knows expectations

Motivation x Ability x Job Clarity

Safety is about people

__ % of accidents are a result of hazards, safety violations and unsafe conditions.

__ % of accidents are a result of unsafe actions and poor decisions.

Safety is about people

% of accidents are a result of hazards, safety violations and unsafe conditions.

% of accidents are a result of unsafe actions and poor decisions.

6

94

What are the costs?

Teacher was hanging Christmas decorations while standing on a folding chair.Her foot was caught, and she could not catch herself. She fell on her bottom.

This claims has a current value of $49,313.

What are the costs?

o Employee tried to remove a piece of metal from a machine by sticking his hand into it while it was running.This resulted in a laceration to his middle finger.What do you think the costs are?

This claim has a current value of $65,806.

What are the costs?

o An employee crawled into a machine that did not have guards on it.The employee was crushed to death. What is the cost to the employer?Hidden costs?

Costs

This claim had a cost of $5,500.

The cost was lower because he was single

with no dependents. Typically this is not

the case in a death claim.

Hidden costs o Moraleo Down timeo Equipment damage/repair/replacemento Hiring and training a new employeeo OSHA fines and penaltieso Violation of a specific safety requiremento Lawsuitso Bad publicity

What should be done?

o Change your perspective. o Develop the “what’s in it for me approach”

at all levels. o Convince management that safety pays.o Start a new safety culture. o Make sure every employee knows who

pays for workers’ compensation. o Cultural change

The Perception Survey

100 questionsSafety Categories

Perceptions of all Employees

Category Category Description

Senior Mgmt Positive Percent

CoordinatorsPositivePercent

Hourly Positive percent

1Effective AccidentInvestigation 94% 95%

83%

2SupervisoryPerformance 69% 67% 72%

3Effective SubstanceAbuse Program 78% 75% 81%

4 Attitude Towards Safety 80% 80% 80%

5 Effective Communication 73% 71% 79%

6New Employee SafeBehavior 63% 75% 79%

7Effective Safety GoalSetting 43% 48% 66%

8Effective HazardCorrection 75% 79% 82%

9 Effective Inspections 51% 60% 67%

10 Employee Involvement 69% 69% 72%

Category Category Description

Senior Mgmt Positive Percent

Coordinators

Positive Percent

Hourly Positive P

percent

11 Effective Awareness 68% 71% 76%

12Recognition for SafeBehavior 49% 40% 59%

13 Effective Discipline 44% 62% 69%

14Effective Safety

Contacts 67% 72% 65%

15Effective Operating Procedures 81% 77% 73%

16Effective Supervisor Training 67% 81% 74%

17 Support for Safety 66% 72% 78%

18Effective Employee

Training 55% 64% 67%

19 Positive Safety Culture 67% 74% 78%

20 Management Credibility 75% 86% 84%

21 Stress-Related Problems 85% 88% 77%

Percent Positive Response All Areas

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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

Senior Mgmt Positive Percent Coordinators Positive Percent Hourly Positive Percent

Survey Data Points#2 (69%)• Supervisor

Performance • Accountability• Recognition

#6 (63%)• Selection of

Employees• Consistent

Orientation• Supervisor Training

Employees• New Employee

Accountability

Survey Data Points

#7 (43%)Is there a system in place to set, communicate and monitor safety goals?

#9 (51%)

Safety inspections – Taken place?– Effective?– Inclusive?– Corrected?

Survey Data Points

#10 (69%)• How are

employees involved in managing safety?

#11 (68%)• How effective is

the safety awareness training?

• Reinforcement of safe work practices

Survey Data Points

#12 (40%)• Are supervisors

trained in recognizing and reinforcing safe behaviors?

• How is this monitored?

#13 (44%)

• Are policies enforced on a consistent basis?

• Are supervisors trained in how to deliver effective discipline?

Survey Data Points #14 (67%)

• Safety information communicated effectively (contacts)

• Do you know when to give safety contacts?

#16 (67%)

• Is the climate open to supervisors admitting that they don’t know what to do?

Survey Data Points #17 (66%)• Do executives

exhibit support for safety through their decisions and actions?

• Are all employees involved in the safety process?

#18 (55%)• Who needs

training?• How do you

evaluated the effectiveness of the training?

• Are supervisors coaching daily

“Your focus determines your reality”

Qui Gonn Jenn ofStar Wars – The Phantom Menace

Questions?