Sabin Internship

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    1. Organizational Profile and Analysis

    1.1 Objective of studying this organization- Kumari Bank Limited

    It is my pleasure to state that I am associated with Kumari Bank Limited. And as such it is reasonable

    chose the same organization for my internship period. Currently I am working for central remittance

    department. However, I have chosen other department as well for my internship period to explore

    my understanding on other area of banking operation. Currently Kumari Bank launched its new

    product in market- Kumari Mobile Cash. Hence, with objective of enhancing of interpersonal skill

    and exposing myself to products and services based on m-technology,I decided to complete my

    intern period in the department created for this product continuing the service in my department as

    well at the same time.

    Hence my internship period is based on two departments one is Central Remittance and the other.

    1.2 Overview of the Kumari Bank limited

    Kumari Bank Limited, came into existence as the fifteenth commercial bank of Nepal by starting its

    banking operations from Chaitra 21, 2057 B.S (April 03, 2001) with an objective of providing

    competitive and modern banking services in the Nepalese financial market. The bank has paid up

    capital of Rs. 1,304,935,920.00 of which 70% is contributed from promoters and remaining from

    public.

    Kumari Bank Ltd has been providing wide - range of modern banking services through 28 points of

    representations located in various urban and semi urban part of the country, 19 outside and 9 inside

    the valley. The bank is pioneer in providing some of the latest / lucrative banking services like E-

    Banking and SMS Banking services in Nepal. The bank always focus on building sound technology

    driven internal system to cater the changing needs of the customers that enhance high comfort and

    value. The adoption of modern Globus Software, developed by Temenos NV, Switzerland and

    arrangement of centralized data base system enables customer to make highly secured transactions

    in any branch regardless of having account with particular branch. Similarly the bank has beenproviding 365 days banking facilities, extended banking hours till 7 PM in the evening, Utility Bill

    Payment Services, Inward and Outward Remittance services, Online remit Services and various other

    banking services.

    Visa Electron Debit Card, which is accessible in entire VISA linked ATMs (including 23 own ATMs) and

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    POS (Point of Sale) terminals both in Nepal and India, has also added convenience to the customers.

    The bank has been able to get recognition as an innovative and fast growing institution striving to

    enhance customer value and satisfaction by backing transparent business practice, professional

    management, corporate governance and total quality management as the organizational mission.

    The key focus of the bank is always center on serving unfulfilled needs of all classes of customers

    located in various parts of the country by offering modern and competitive banking products and

    services in their door step. The bank always prioritizes the priorities of the valued customers.

    1.1.1 Vision of the Organization

    We are customer oriented. Client is always our first priority.

    Employees have direct input and control over work processes Employees are treated equitably, with respect and good faith. We are transparent in our dealings and conduct.

    1.1.2 Mission of the Organization

    At Kumari, our mission has always been to be the preferred financial partner, by continuing to

    deliver innovative products and services to our customers, while cultivating an environment that

    promotes good corporate governance, proactive risk management practices, and corporate social

    responsibility.

    Our mission is achieved through the knowledge and dedication of our people, leading to superior

    results for our stakeholders, while contributing to our nations financial sector and to its economic

    welfare

    1.3 Organizational structure

    Organization structure is concerned with establishment of positions and the relationships between

    positions. Right organization structure is a perquisite of the performance. Basically structure has two

    dimensions: one horizontal and the other vertical. The horizontal aspects define the basic

    departmentalization. Vertical aspects of structure relate to ht e creation of hierarchy of superiors

    and subordinates, leading to the establishment of managerial structure. Taken together, they set

    the formal structure of the organization.

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    Both aspects can be seen in Kumari bank. Vertical aspect of structure can been seen from the

    allocation 10 hierarchy of position starting from Assistant to General Manager considering CEO

    as professional. Horizontal aspect of the organization can been from the 20 departments of the

    organization. The bank can be said to have right organization structure to bring the people and the

    work in a harmonious fashion.

    1.4 Product Line

    1.4.1Products

    The product of the Kumari Bank Limited can basically be categorized into Retail banking and

    Wholesale Banking.

    1.4.1.1 Wholesale banking

    Overdraft Working Capital/Short Term Loan Trust Receipt/ Importers Loan Term Loan Export Credit

    1.4.1.2 Retail Banking

    Hire Purchase loan Home loan Education loan Other consumer loans. Loan Against First Class Bank Guarantees Loan Against Marketable Securities Loan against government bond Travel Loans Loan against Deposit of KBL Other Loan

    1.4.2 Services

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    The services of Kumari Bank can be categorized into Personal Banking and Business Banking.

    Personal Banking Business Banking

    1. Deposits

    a. Savings Account

    b. Fixed Deposit

    c. Liquid Time Deposit

    2. Loan

    a. Vehicle Loan

    b. Home Loan

    c. Consumer Product Financing

    d. Travel Loans

    e. Education Loans

    3. Lockers

    a. Safe Deposit Lockers

    1. Deposits

    a. Checking Account

    b. Business Account

    c. Time Deposit

    d. Call Deposit

    2. Loan

    a. Working Capital Financing

    b. Term Loan

    c. Short Term Loan

    d. Hire Purchase

    e. Bills Discounting/Purchase

    f. Export Credit

    3. Foreign Trade

    a. Letters of Credit

    b. Forward Contracts

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    4. Remittance

    a. Managers Cheque

    b. Demand Drafts

    c. Telex Transfers

    d. Travelers Cheque

    c. Bank Guarantees

    d. Cash Management

    e. Local Bills Collection

    f. International Bills Collection

    g. Clearing

    4. Salary Management

    a. Salary Management

    5. Bulk Cash Management

    a. Managers Cheque

    b. Demand Drafts

    c. Telex Transfers

    d. Travelers Cheque

    1.5 Business Volume Analysis

    Business volume analysis of Kumari Bank Limited includes the analysis of major operational

    indicators and business scopes such as deposit volume, total risk assets, number of branches,

    customer bases.

    1.5.1 Deposit

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    Deposit is the life blood of any bank. The volume of deposit determines the degree of a banking

    operation in terms of lending, investment and other major regulatory requirements which in turn

    affects the bottom line.

    The total deposit of the bank has increased to NPR 17,432 million in fiscal year 2066/67, a growthrate of 10.96 % over the figure of F/Y 2065/66. The deposit trend of the bank has been depicted in

    the bar diagram as under.

    Figure: Deposit (in million)

    0

    5000

    10000

    15000

    20000

    Ax

    isTitle

    Fiscal Year

    Deposits (in Million)

    Deposits (in Million)