S C S UTechnology

Update FY06

Technology for Teaching Technology for Teaching and Learningand Learning

Technology for Teaching Technology for Teaching and Learningand Learning

SCSU Electronic Classroom Growth

1 59

1520

2631

62

79

90 9398

102

121 123

0

20

40

60

80

100

120

140

1990 1991 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

Year

Electronic Classroom SupportElectronic Classroom SupportElectronic Classroom SupportElectronic Classroom Support Successfully upgraded and retrofitted all e-

classrooms to a new control/management system.

Began implementation of an equipment replacement schedule for the majority of e-classrooms.

Integrated the Helpdesk interface into each e-classroom.

ITV/Video ConferencingITV/Video ConferencingITV/Video ConferencingITV/Video Conferencing Performed a state-

mandated upgrade to the entire network to improve the ability to interconnect with other regional networks.

Upgraded all control systems and 90% of the transmission systems to reduce down time.

Redesigned the operations center to better incorporate the upgrades.

ITV Classes at SCSU

12

24

27 27 27 27

17

26

15

18

39

22

3028

19

27

0

5

10

15

20

25

30

35

40

45

ITV/Video ConferencingITV/Video ConferencingITV/Video ConferencingITV/Video Conferencing

Added a second Mediasite system to meet demand.

Allows the end user to participate from any location with an Internet-connected computer and a telephone, instead of going to an ITV site.

Sessions are recorded and can be viewed afterwards, or incorporated into D2L

Course Management System Course Comparison

79152

240

330

573

767

0

100

200

300

400

500

600

700

800

900

Semester

# C

ou

rses

Spring 2001

Spring 2002

Spring 2003

Spring 2004

Spring 2005

Spring 2006

74%increase

34%increase

Course Management System Student Use Comparison

3,689

6,0777,380

14,145

11,37211,712

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

Sem ester

# o

f S

tud

ents

Spring 2001

Spring 2002

Spring 2003

Spring 2004

Spring 2005

Spring 2006

§There is a dif ference in how WebCT and Desire2Learn count students

§

Research/Instruction ToolsResearch/Instruction ToolsResearch/Instruction ToolsResearch/Instruction Tools

Continue to add online tools to assist with research and instruction

Course Quickstart was added, with content for 46 different courses

§ drop due to change in database aggregator contracts

§

Electronic Resources

6,845

5,724

8,991

6,324

14,042

9,857

14,695

10,233

16,139

13,776

9,206

15,361

12,904

15,130

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

Electronic Subscriptions Electronic Books

FY00

FY01

FY02

FY03

FY04

FY05

FY06

Gate Count Comparisons

551,646

835,238

930,851 954,494 949,662

858,388 882,043

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

September - May Comparison

# o

f P

atr

on

s

FY00

FY01

FY02

FY03

FY04

FY05 §

FY06

Technology for StudentsTechnology for StudentsTechnology for StudentsTechnology for Students

General General Access Access

Computer Computer Lab Lab

LocationsLocations

14 Open Labs (386 Computers)14 Open Labs (386 Computers)7 Miller Center Labs (193 Computers)7 Miller Center Labs (193 Computers)

31 Discipline Related Labs (788 Computers)31 Discipline Related Labs (788 Computers)--------------------------------------------------------------------------------------------------------------------

52 Total Labs (1367 Computers)52 Total Labs (1367 Computers)

14 Open Labs (386 Computers)14 Open Labs (386 Computers)7 Miller Center Labs (193 Computers)7 Miller Center Labs (193 Computers)

31 Discipline Related Labs (788 Computers)31 Discipline Related Labs (788 Computers)--------------------------------------------------------------------------------------------------------------------

52 Total Labs (1367 Computers)52 Total Labs (1367 Computers)

0

200

400

600

800

1000

1200

1400

1600

PCs Macs Total

Open Labs

Miller Center Labs

Discipline-Related Labs

Total

Student TrainingStudent TrainingStudent TrainingStudent Training 101 Software workshops offered on 17

different topics; 1,279 students attended, a 97% increase over the previous year.

This included special sessions for First Year Experience, College 150, and In-coming Orientation.

293 Library instruction sessions,6,299 students attended

Total ResNet Connections

704

1,026

1,415

1,733

2,0952,233

2,737 2,7472,573

0

500

1000

1500

2000

2500

3000

FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06

Fiscal Year

ResNet Operating Systems FY06

91%

3%2%

4% 0%

Win XP

Win 95/98

Win NT/2000

Mac

Other

ResNet Operating Systems FY05

85%

7%

3%4% 1%

Win XP

Win 95/98

Win NT/2000

Mac

Other

OS Change ComparisonOS Change Comparison

Technology for Faculty Technology for Faculty and Staffand Staff

Technology for Faculty Technology for Faculty and Staffand Staff

Number & Type Workstation by College

0

100

200

300

400

500

600

700

800

900

Business Education FA & H Sci. &Engineering

Soc. Science Total

College

Mac

PC

24.1%

75.9%

Num ber & Type Workstation in Other Areas

0

500

1000

1500

2000

2500

3000

3500

Admin Computing Technology Fee eClassrooms Curriculum Labs HelpDesk Supported Miller Center TOTAL

Area

Mac

PC

18.4%

81.6%

Age of Faculty/Staff Computers

162

389

257239

222

261

121

42

0

50

100

150

200

250

300

350

400

450

1 2 3 4 5 6 7 8

# Years Old

College Support TechniciansCollege Support TechniciansCollege Support TechniciansCollege Support Technicians Have at least one college technician in every

college Worked as a team to assist in the rollout of a

campus-wide HelpDesk system and asset management system

Collaborated with the workstation/application team and Computer Store to develop software imaging for new Windows desktop and laptop machines prior to campus distribution

Center for Information Systems Focused primarily on Microsoft products More than 800 participants received training 20 people completed and received Microsoft Office

Specialist (MOS) Certification through the CIS testing center

InforMedia Services Focused primarily on software for instruction 70 different topic areas, many on aspects of

Desire2Learn More than 1,800 participants received training

Training/WorkshopsTraining/Workshops

Training/WorkshopsTraining/WorkshopsWorkshop Comparisons

137

665

167

1,122

143

917

176

767

246

1,304

272

1,848

0

500

1,000

1,500

2,000

Workshops Offered Participants

FY01

FY02

FY03

FY04

FY05

FY06

Other Information Other Information Technology ResourcesTechnology Resources

Other Information Other Information Technology ResourcesTechnology Resources

Campus Microsoft Agreement Operating Systems, Office

Additional Microsoft licensing SharePoint, Project, Visio

Symantec Antivirus agreement Allows both campus and home use

MnSCU negotiates volume pricing: Adobe (Macromedia) Maplesoft ESRI Geographical Information Systems (ArcView) $7–10K

annual cost

Software Licensing Software Licensing AgreementsAgreements

IT SecurityIT SecurityIT SecurityIT Security Priority for both MnSCU and SCSU SCSU IT Security Coordinator

Coordinates with MnSCU on security initiatives, helping to develop security standards

Developing a systematic way to respond to the wide variety of issues

76 incidents were investigated in FY06, a 43% increase over FY05

Inbound e-mail/spam comparison

21,868,858

34,959,028

45,243,061

14,432,677

27,237,556

33,540,727

0

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

40,000,000

45,000,000

50,000,000

FY04 FY05 FY06

Total inbound mail messages

Total spam messages78%

66%

74%

Campus Ethernet Infrastructure Statistics

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

FY97 FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06

Fiscal Year

New network drops Activated Ethernet connections

Equipment Checkout

356

174250

344

30

428

28

889

363

502

242

68

295

30

621

397482

893

659

46

232

33

0100200300400500600700800900

1,000

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FY04 FY05 FY06

Network UptimeNetwork UptimeNetwork UptimeNetwork Uptime

Uptime was 99.90%, compared to 99.73% in FY05 and 99.80% in FY04

Down an average of less than an hour per month total, with equipment or technical malfunctions the primary reason

Only down 3 hours for the year due to security, virus, or denial of service

SCSU Internet Connection Bandwidthin Megabits/second

6.168 8 8

16

45 45 45

0

5

10

15

20

25

30

35

40

45

50

FY99

FY00

FY01

FY02

FY03

FY04

FY05

FY06

SCSU was ranked #49 in Intel's 2005 "Most Unwired College Campuses" survey, which rates schools based on their wireless Internet infrastructure and services.

Campus wireless network coverage area was expanded to improve reception and include previously unserved areas, including the residence halls

Wireless Network Wireless Network AccessAccess

Growth in # Wireless Users

0 85

552

1,474

5,588

0

1000

2000

3000

4000

5000

6000

Fiscal Year

FY02

FY03

FY04

FY05

FY06

HelpDesk Traffic Comparisons

42905008

79138958

13,071

14,706

9,796

12,028

0

2000

4000

6000

8000

10000

12000

14000

16000

Fiscal Year

Req

ues

ts

FY99

FY00

FY01

FY02

FY03

FY04

FY05

FY06

Completed moving all official sites from Condor to the primary server environment

Added a staff member to help support online courses offered through the Center for Continuing Studies

Stamats conducted an audit of the SCSU sites

Several recommended changes have been implemented

Focused more on marketing SCSU to external audiences

Multimedia/Web ServicesMultimedia/Web Services

Technology CommitteesTechnology CommitteesTechnology CommitteesTechnology Committees

Faculty Technology and Pedagogical Resources Committee

Teaching Learning Technology Roundtable

Student Technology Fee Committee College Technology Committees

Thank you!