” Our choice of name is one way to show

the world what we stand for.”

Way of preparing different stakeholders to use ICT in chronic care

Infrastructure Municipalities / Regions / Government

Broadband technologies

Fibre / FFH (FTTH) / xDSL / 3/4G

Open Networks

Multiple service providers

Legislation / Security Patientdatalagen

Verify care giver / patient

Encryption

Userfriendliness

Cost

Treatment vs prevention

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Fragmentation Municipalities

Elderly people

Regions Primary Care

Intensive Care

Government

Employers

Work related health

Own facilities

Subcontracted private companies

Public Procurement (LOU) Fair, equal opportunity.

Demands (SHALL/SHOULD)

Assessment

Waterfall

Public Procurement (LOU) Unfair

No dialogue

Cost effective?

Demands (SHALL/SHOULD)

Assessment

Agile project management

Complaints / Timeframe / Lawyers

Vendors (mis)using the system.

Public Procurement (LOU) Unfair

No dialogue

Cost effective?

Demands (SHALL/SHOULD)

Assessment

Agile project management

Complaints / Timeframe / Lawyers

Vendors (mis)using the system.

Blame Game Someone elses fault

Personal responsibilitiy ?

WHY ? The ultimate stakeholder

Patients = customers or ”the boss”

Do-it-Yourself – good enough

Empowering the customer

Explizit

CheckUp Freeing up customers AND nurses/doctors

APPs Information receive and submit on-site • Burn Injury

• PK/INR

• BiP ADHD

Booking Bring resources together

Scheduling, planning operations and reporting

Serious Games Motivating customers

Questions !

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