Ryan White Indianapolis Part A Quality Management Overview
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Transcript of Ryan White Indianapolis Part A Quality Management Overview
Part A Quality Management
A Summary of QI Initiatives and Projects2008-2016
Presented by:Dana D. Hines, PhD, MSN, RN
March 18, 2016
2008
New TGA capacity building initiative
Group 1 HAB measures
QM committee becomes standing committee on PC
Formed perinatal workgroup to evaluate rate of perinatal transmission in the TGA
2009
Training of the Trainer and Total Quality Leadership
SOC & QM committees develop local monitoring standards
CAREWare goes live at most agencies
“Get Papped” QI project to improve cervical cancer screenings
2010-2011
Acuity assessments for CM agencies
Capacity building, training, and redesign
Collaborative CM QM Plan
Case managementredesign
Launch of the floating medical case manager
QM-led medical transportation survey
2012
Stratified non-medical CM into two separate services
Treatment plans implemented for all service categories
Mandated annual substance abuse screenings
Mandated annual mental health screenings
2013-2015
Collected data on client’s concerns regarding access to care
Rolled out CAREWare case notes templates on a limited basis
QM committee-led survey on barriers to RWSP recertification
QM Plans
All agencies began developing and implementing their own QM Plan
QM
Plans
2016
Retrospective review of 2014 inactive RWSP
clients
415
415
RWSP Parts A & C case
management manual
In Progress
In Progress
Now until June 1st
2014 Inactive Clients by Race/Ethnicity
81; 40%
101; 49%
7; 3%16; 8%
AA White Asian/PI HispanicN=205
2014 Inactive Clients by Gender
33; 16%
171; 83%
1; 0%
Number
female maleMTF
N=205
2014 Inactive ClientsLast CD4 Count
December 2014 or earlier
Jan-June 2015 July-Dec 2015 Missing CD4 count
86/205 (42%) 41/205 (20%) 53/205 (26%) 25/205 (12%)may be lost to care, deceased, or OOJ
Of the 86, 10 died during this timeframe (December 2014 or earlier)
Of the 41, 2 died during this timeframe (Jan-Jun 2015)
76/205 (37%)Lost to care
39/205 (19%)Lost to care
N=20556% (n=115) of the 205 cases reviewed thus far are lost to care
Systems Level Challenges
Data Management & Integration
Retiring workforce of HIV community
leaders
Service Access & Delivery
Data Management & Integration
• Multiple, uncoordinated data management systems
• Ryan White funded providers using multiple data systems– CAREWare– Case manager– Gopher or G3 (Soon to be EPIC)– iSalus– Other hospital-based EMRs
Service Access & Delivery
• Lack of universal RWSP application• Overlapping role definitions for care
coordination (ISDH) and case management (CM) (MCPHD)
• Lack of clarity regarding medical and non-medical CM
Service Access & Delivery
• Confusion regarding service definitions – Psychosocial and outreach
• Recertifying eligible clients for RWSP• No standardized process for identifying and
reengaging clients lost to care• Lack of Hispanic/Latino service providers
Stretch Goals for the TGA and State• Implement a shared state and
county data management system for dually funded service providers
• Activate data sharing among agencies with shared clients
• Facilitate quarterly meetings between state-funded CC and MCPHD-funded CM
• Conduct a state-wide needs assessment of the transgender population in Indiana
• Engage in succession planning to maintain a pool of competent and capable HIV leaders in the community
• Continue to integrate QI at every level of service entry and across all steps of the Care Continuum
• Explore and apply for grant opportunities that provide unrestricted dollars for HIV services across the Continuum
Food for Thought
• “The most damaging phrase in the language is: ‘It’s always been done that way.'” ~ Grace Hopper