RUSSELL D NEAL

021 433 030rustyn1971@orcon.net.nz

Career ObjectiveTo utilise and further develop the skills and knowledge I have developed through my experience as a Project Manager.

Executive SummaryExtensive experience managing a number of varied projects in a complex environment. This included healthAlliance internal projects, projects involving individual DHB’s within the Auckland area and projects involving all DHB’s across the Northern region. I have successful worked with a number of external partners such as software vendors and PHO's within the New Zealand health sector. Outstanding interpersonal and leadership skills. Prince2 Certified Practitioner. Analytical, articulate and diligent.

Expertise Highlights

Result driven Excellent client relationshipsStrong customer focus Strong communication skillsPlanning and co-ordination Ability to motivate othersRisk and change management Group facilitationProject life cycle Leadership skillsSound decision making ability Desire for self-improvement

Professional Experience

HEALTHALLIANCE 2009 to PresentProject ManagerI have successfully managed a number of varied and complex projects within healthAlliance, individual DHB’s, regionally and also involving external partners such as PMS Vendors and PHO within the greater Northern region. Project budgets varied from $20,000 thought to over $1,000,000.As an early adopter of our Project and Programme management tool, i-lign, I have provided input and leadership into development and Best Practice usage of the system. Because of my knowledge of i-lign I have provided mentoring and training to other IS teams on usage of based on existing Project Office methodology. I have worked on the development of generic project plan templates that can be applied to various kinds of projects.

I work closely with the business change manager/s to develop and review change management plans and other collaterals. As part of the project scope I would manage the process of completing the change management toolkit with the change manager/s and support the DHB in the implementation of the change plan. I regularly engage with business owners, SME’s and users to ensure change management is appropriately managed.

Key Results:

SaferSleep upgrade and regionalisation Lead a team made up of internal hA resources from multiple service areas, DHB

testers, business owners and clinical leads and vendor development and implementation resources. The project involved upgrades or 2 separate instances and consolidation to a single shared instance on a new infrastructure platform. The replacement of approx. 50 PC in hospital surgeries was also required due to Windows7 compatibility issues.

Internet Explorer 8 deployment to Counties Manukau Health Board Managed the release of IE8 to approx. 10,000 PC’s across the Counties Health fleet.

Developed the release methodology that was implemented and used across other DHB’s in the Northern region. Managed communications and change management in conjunction with senior health board managers and representatives.

Auckland Metro Maternity Data Extract and submission Lead a team of internal business intelligence developers, DHB users, vendor and

Ministry of Health resources to develop and extract of 7 years of maternity data records and submit to the Ministry of Health statics department.

Metro Auckland Oracle Exadata migration and back-up solution Lead a team of both internal and external (vendor) resources to successfully

complete the migration of a number of tier 1 system databases to a new database platform. This involved development strategies to mitigate the impact and risk of extended outages to hospital services. Lead the design and implementation an enterprise level back-up solution for the new Exadata platform.

Regional Clinical Documents implementation Took over an existing project and introduced structure and leadership to the

project. Successfully created a positive, collaborative, strong team environment despite the differences in physical locations of the team members. I have worked closely with the project sponsors to resolve the issues and concerns they had regarding the progress of the project. Implemented strategies to alleviate bottlenecks due to limitations on resource availability.

CMDHB EC Shared electronic patient record Successfully lead a team consisting of resources internal to hA, CMDHB, an

external Practice Management System vendor and Counties Manukau based Public Health Organisation. Delivered a system to make primary care information available to clinical staff based in Middlemore Hospital Emergency dept. Project was delivered on time and under budget.

CMDHB Centralisation of Ophthalmology images Managed resources from within hA, CMDHB, with an external vendor through

design, procurement, development, testing, historical image migration, and implementation.

The projected resulted in a centralisation of images that were stored on individual image capture devices. This enabled consultants to view images from their workstations. By providing a central store and distributed viewing machines significant improvements in workflow have been achieved. This has resulted in the

unit to moving to a paperless system, reduction in operating costs and increase in patient throughput.

CMDHB-WDHB e-Medicine Reconciliation phase 2 Managed resources from within hA, CMDHB, WDHB to work with an external vendor

through design, development, testing and implementation of stage 1 of the project deliverables. Continuing to work with the DHB business owners and vendor on remaining design, development and delivery.

Through my extensive knowledge in delivery of an e-Medicine Reconciliation system I have provided assistance as a consultant other DHB’s throughout New Zealand to assist with their implementation.

Regional Care Connect TestSafe - GP PMS Login Integration Successfully lead a team of both internal and external resources in the

development of enhancements to MyPractice GP software. Project was delivered to pilot stage under budget.

Key areas of responsibility across projects managed:Provide direction and strong leadership, development of positive team culture, coaching and mentoring, conflict resolution, change management, cross unit resource management, risk management and mitigation strategies, establishing and managing communication plans, co-ordination and management of resources external to hA or the DHB’s, vendor management, scheduling and running project Steering Group meeting, development of an issue management process, issue management, development and monitoring of project plans, management and tracking of budgets, planning and execution of system upgrades and implementations, implementation of business test facilities, production of various reports at a project team, steering group and project stake holders within hA, the DHB’s, external organisations and at a national governance level, project closure.

HEALTHALLIANCE 2006 to 2009Application AnalystSenior Analyst within the Concerto Support team. I have worked successfully as Technical Lead, Team Manager and Project Manager in various projects. Having worked in these different roles has allowed me to gain a solid knowledge of task allocation, resource management and leading others to a successful outcome. Working in both BAU and project space I have developed strong time management and planning skills.

Key Results: WDHB SectraPac upgrade.

Provided structure and leadership to successfully bring the project back on track following a period of having no project manager.

WDHB and CMDHB Concerto Breast Screening upgrade. Provided direction and leadership to the project. The project was completed on

time despite a scope change to the version 10 days before the planned go-live

WDHB Implementation of ACC Online (Electronic submission of ACC claims) Successfully lead a team of hA, WDHB and vendor resources to complete the

implementation of an electronic ACC claim system.

Key areas of responsibility across projects managed: Development and monitoring of the project plan, provide direction and leadership,

cross unit resource management, vendor management, the production of weekly status and monthly highlight reports and for project members and stake holders, issue management, risk management and mitigation strategies, change management, establishing and managing communication plans, planning and execution of system upgrades and new implementations, project closure.

HEALTHLINK LTD 2003 to 2006

Applications EngineerProvide system analysis, design input, support and testing of company’s proprietary messaging software application. Provided both on-site and phone support in addition to implementation for large medical centres and hospitals.

Key Results:

Planned and executed the implementation of messaging systems to multiple sites in both New Zealand and Australia.

Oversaw the implementation of a real time authorisation system for General Practitioners used for prescribing restricted medications.

Lead the deployment of the automatic update system for the messaging system.

Identified areas of improvement that resulted in a more stable and user friendly system being developed.

Established a structured test plan and environment that contributed to the improved quality of products released.

TELETECH LTD 2002 to 2003

Customer Service Representative - Xtra Help DeskProvided technical support related to internet connectivity for customers of the Xtra internet service.

Technology Summary

Certifications: Prince2 Practitioner

Applications: Microsoft Project, Microsoft Office, Microsoft Visio

Training: Group Facilitation, Personal Effectiveness, Effective meeting

Interests

Camping and outdoor pursuits, Rugby, Travel, Scuba Diving

Referees

Available on request