Russ Simons-Venue Solutions Group
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Transcript of Russ Simons-Venue Solutions Group
FOX THEATER INSTITUTE
EMERGENCY PREPAREDNESS SEMINAR
NOVEMBER 13, 2012
RUSS SIMONSChief Listening Officer
Venue Solutions Group
Venue Solutions Group is dedicated to continually improving staff and
facility performance
RUSS SIMONSVenue Solutions Group
30+ years facility managementPromoted over 400 events in 70 facilities Pollstar 2001 “Facility Manager of the Year” Gigi Philhoffer Award- Lifetime Achievement in Event MarketingEvent Marketing Hall of Fame
RUSS SIMONSVenue Solutions Group
• Chair 2012 IAVM Safety and Security Task Force• Former Chair IAVM Life Safety Council• Past Chair VMS @ OGLEBAY• Chair IAVM ADA Task Force• AVSS Master Instructor• National Center for Spectator Sports Safety and
Security Advisory Board• Former Fire Fighter and EMT
EMERGENCY PREPAREDNESS
Bad Things Happen Every Day!
EMERGENCY PREPAREDNESS
Tornado Ice storms Bomb threats &
devices Hurricanes Mechanical failures Protests Chemical spills Woman blows herself
up
Earthquake Cancelled events Floods and Fires Hazardous Materials Tech. failures Lockdown Employee
electrocuted
EMERGENCY PREPAREDNESS
What you don’t know can hurt you !
EMERGENCY PREPAREDNESS
Employees, performers and guests expect that you have done everything possible to ensure their safety
Expect that the facility is operated and equipped to meet that goal
Expect that management and staff are properly trained to respond
Expect to return home safely
EMERGENCY PREPAREDNESS
What Employees need to know
EMERGENCY PREPAREDNESS
Key Workplace Emergencies OSHA requirements Emergency response plan Emergency assignments Evacuation procedures Special procedures for natural disasters
EMERGENCY PREPAREDNESS
Key Workplace Emergencies
Fires Explosions Natural disasters Workplace violence Terrorism
OSHA Requirements
Alarm systems Reporting systems Fire-fighting equipment Emergency response plans Employee training
EMERGENCY PREPAREDNESS
Sound of alarms Location of alarms Activation of alarms
Maintenance and
inspection of alarm systems
EMERGENCY PREPAREDNESS
Fire extinguishers Other fire-fighting
equipment
EMERGENCY PREPAREDNES
Fire Prevention Keep work areas clean Control flammable and combustible materials
Obey “No Smoking” rules Store and handle hazardous materials
properly Use and maintain equipment properly
EMERGENCY PREPAREDNESS
Emergency escape procedures and routes
Emergency response assignments
Accounting for personnel
EMERGENCY PREPAREDNESS
Rescue and medical duties
Emergency reporting procedures
Information resources
HIPPA
EMERGENCY PREPAREDNESS
Emergency Assignments Emergency operations Emergency shutdown duties Evacuation facilitation Assisting disabled including
co-workers Rescue and medical duties
EMERGENCY PREPAREDNESS
Evacuation Procedures Primary evacuation
route Alternate routes Evacuation of injured
or disabled employees Accounting for
personnel
EMERGENCY PREPAREDNESS
Non-evacuation Emergencies Know how to report the
emergency Warn co-workers Assist as directed Don’t get in the way
EMERGENCY PREPAREDNES
Special Procedures for Natural Disasters Depending on circumstances, you
may be told to: Leave work Stay at work until dangerous conditions
subside Go to a secure area
EMERGENCY PREPAREDNES
Emergency Security Help prevent unauthorized access to vital records, information, and equipment Protect important
records and other documents
EMERGENCY PREPAREDNES
END PART ONE
VULNERABILITY ANALYSIS
PART TWO
VULNERABILITY ANALYSIS
A Vulnerability Analysis assesses the probability and potential impact for
each category of emergency.
VULNERABILITY ANALYSIS
Awareness and support from all levels of organization
Identify members of emergency response team inside the organization
Identify local emergency and regulatory resources
Chain of Command
VULNERABILITY ANALYSIS
Objectives Identification of event type Investigate history of event
Promoter Problems at other facilities Crowd management issues Local issues
VULNERABILITY ANALYSIS
Objectives con’t Plan for the event Communicate the plan Manage the plan Review the results Update the plan
VULNERABILITY ANALYSIS
Risk Identification/Analysis Reduction Transfer risk
VULNERABILITY ANALYSIS
Risk Avoidance (past method)
Focus on preventing loss Did NOT assess the degree of risk
VULNERABILITY ANALYSIS
Risk Management (current method) Identifies weaknesses Cost Benefit Analysis Decision Making Methods Improves results through communication Determines acceptable levels of
protection
VULNERABILITY ANALYSIS
Determine the probability and potential impact of each type of emergency
Emergencies that can occur within your facility
Emergencies that can occur outside of your facility
VULNERABILITY ANALYSIS
Fires Severe weather Natural disasters Transportation accidents Earthquakes Utility outages
VULNERABILITY ANALYSIS
Flood plain Seismic zone Dams Commercial neighbors Proximity to hazardous materials Transportation routes Nuclear power plants
VULNERABILITY ANALYSIS
Safety system failure Telecommunications failure Power failure Heating/cooling failure Emergency notification system
failure
VULNERABILITY ANALYSIS
Physical layout Layout/storage of equipment Lighting Combustible storage Crowd management
VULNERABILITY ANALYSIS
Unexpected consequences of issues that take place outside of your facility Transportation, Roads and Rail Neighboring Businesses Nearby Infrastructure Incidents unrelated to your facility and
events
VULNERABILITY ANALYSIS
Result: Analyze potential emergencies Worse case scenarios Resources needed to respond Develop emergency procedures Develop additional training Mutual aid Specialized support
VULNERABILITY ANALYSIS
Estimate probability Assess potential human impact Assess property impact Assess potential business impact Assess external and internal
resources
VULNERABILITY ANALYSIS
EMERGENCY PREPAREDNES
Places where emergency plans fail
EMERGENCY PREPAREDNES
Training and Updating Funding Communication and information Mutual Aid Crisis Communication Recovery
EMERGENCY PREPAREDNES
Safety Goes Social47% of smart phone owners check Facebook while attending a sporting event*. Discover how to harness the power of technology and social media to improve guest services and crowd management.
VULNERABILITY ANALYSIS
EXERCISE: Your theater has booked Pretty Lights
with Skrillex as the opener Event is on a Friday and Saturday night This is your first EDM event
EMERGENCY PREPAREDNES
Key Points to Remember Workplace disasters can strike any time and
with very little warning Emergency response planning can save lives,
reduce the number of injuries, and prevent loss of property
You need to know what to do during a workplace emergency as well as how to protect your home and family during natural disasters
EMERGENCY PREPAREDNESS
Resources Each Other Local, State and Federal Complimentary Businesses Educational institutions IAVM and other Org.
EMERGENCY PREPAREDNESS
From: Michael TiptonTO: Venue Managers Open Forum
Do any of you use mass texting services to communicate with your staff? If so, which do you recommend?Thanks!
EMERGENCY PREPAREDNESS
Complacency is the success disease: It takes root when you are feeling good about who you are and what
you have achieved
- Pat Riley
EMERGENCY PREPAREDNESS
Tornados Ice storms Bomb threats &
devices Hurricanes Mechanical failures Protests Chemical spills Woman blows herself
up
Earthquakes Cancelled events Floods and Fires Hazardous Materials Tech. failures Lockdown Employee
electrocuted
EMERGENCY PREPAREDNESS
Be Safe Out There!Because
You Never Know