Rural Banking 1

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    THE

    21st

    CENTURY

    BANKING

    Submitted by :

    Abhishek Sasan

    MBA (IT Br.)

    500901515

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    Engaging in business of keeping money for savings ,

    Checking accounts for exchange or

    Issuing or withdrawing loans.

    An Financial institution licensed by government .

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    Use of Sophisticated Information and communication

    Technologies with Computer Science to offer better

    Services to its Customers in a secured , reliable and

    Affordable manner .

    Banking technology also subsumes activity of using

    Computer newly built algorithms in unraveling the patterns

    of customer behavior by flipping in details

    If customers , like , transactions .

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    Banking

    Technology

    Constituents of Banking Technology

    Information

    Technology

    Computer

    Science

    Comm.

    Technology

    Marketing

    science

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    Types of banking

    Banking

    Mobile banking I-banking

    M commerce(Mobile

    top-up , SBI LIP) Enquiry services

    Request services

    Transferring funds

    (Using NEFT)

    Online Air Ticketing Utility bill payments

    Online share trading

    Fee payments to insti

    -tutes such as IITs.

    ATM Services

    SBI ATM-cum-Debit

    Card

    SBI Credit Card

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    Mobile Banking & its Pro

    Available on java enabled handsets

    Also available on SMS / GPRS / WAP

    on non-java handsets with GPRS

    connection

    SBI came up with a conclusion 79%

    customers do not transact through

    M-banking

    SBI again Renovated this conclusion

    21% customers transacting through

    M-banking , customers age rangingb/w 18-24 i.e., youth

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    Online in

    future

    : rocess

    7

    Application Host-

    VendorsWIRELESS

    BCs

    mobile

    phone

    CUST

    OMER

    MOBILE

    PHONE

    security checks: Mobile

    number & Security PIN

    Low cost entry for all

    CURRENT STATUS

    SBI

    Core banking

    SBI

    Gateway

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    I-banking

    Request for opening new account

    closing a/c , issuing cheque book

    Inter Bank Transfers

    Credit PPF a/c across Branches

    Online purchases

    ez-trade@sbi

    Online applications for IPO

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    I-banking

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    KIOSK HOST

    SBIs

    GATEWAY

    SBI COREBANKING

    SBI

    BRANCHES

    SBI

    BRANCHES

    SBI

    BRANCHES

    PC

    INTERNET KIOSK

    BC

    CUST

    OMER

    FINGER

    DATA

    VALIDATION

    Process : PC- KIOSK internet based

    internet

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    ` Networking service enhancing the customers

    convenience

    ` Used to obtain cash payments by cheque,bankers cheque & DD etc.,

    ` A CBS branch is like a Sales & Service Delivery Center.

    Back office processes/activities are handled throughtechnology at a site, called Data Center.

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    Ez-trade E-tax E-

    payment

    Amalgation of savings

    Demats,online trading

    accounts

    Provides a securedpossible to all online

    stocks.

    Direct Taxes

    CBEC

    Customs

    State Govt.

    Taxes

    Indirect Taxes

    Online pay

    Auto - pay

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    SBI Online Services

    Online

    Car loans

    Online

    Educ.

    Loan

    Online

    DematOnline

    SME

    Loans

    No need to pay advance EMI

    Operationally any customer can be issued a Loan

    at home or office through SBIs I-banking

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    ATM Services

    With over 12,000 ATMs in India , SBI provides the largest network

    and is continuing to expand fast

    Includes ATMs of associate banks( namely : - SBP , SBS , SBB , SBM)

    CardsAccepted at

    SBI ATMs

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    ATM BASED-PROCESS (Tech.)

    Customer registers

    for service

    Billdesk aggregates

    Registration inform.

    Billdesk gives data

    for validation

    Next bill onwards

    Collects data

    Bill amount and

    Data shown toCustomer on ATM

    Customer makes

    payment at ATM

    Forms available at

    SBI branches

    ATM locations

    Billdesk does all

    Checks and

    provides data

    formats

    Billdesk does

    reconcilation and

    provides payments

    PROCESS

    SERVICE

    PROCESS

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    ` No. of unbanked villages to be covered : 1 lakh

    ` No. of rural branches to go up to 10,000

    ` No. of ATMs in rural areas to go up to 6,000

    ` Focussed shift towards mobile banking,

    internet banking & kiosk banking platforms.

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    INITIATIVES IN NORTH EASTINITIATIVES IN NORTH EAST

    NORTH -EAST

    ` No. of rural/semi urban branches : 409

    ` No. of ATMs : 151x Rural : 40

    x Semi urban : 111

    ` No. of RTGS enabled branches : 484

    ` Business Facilitators : 76

    Cumulative position at end

    of the quarter (Dec08)

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    LATEST ANNOUCEMENT NEWS

    SBI has been adjudged as the Best Bank 2009 by Business India

    Group( AUG 09 )

    SBI ranked as No. 1 in the 4P B & M & ICMR Survey on INDIAS

    BEST MARKETED BANKS : August-2009

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