Running head:DATA FLOW DIAGRAM FOR PERINATAL FOLLOW …
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Running head:DATA FLOW DIAGRAM FOR PERINATAL FOLLOW UP
PROGRAM
Data Flow Diagram Project For Perinatal Follow Up Program
at IWK Health Center
By:
Hanan Mohsen Alyafei
B00562259
Performed at:
IWK Hospital – Division of Neonatal-Perinatal Medicine of the Department of
Paediatrics
In partial fulfillment of the requirements of the Master of Health Informatics Program,
Dalhousie University
HINF 7000
Report of Internship for the period May 2- July 31, 2016
Date Submitted: July 15, 2016
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Acknowledgment
I would like to express my sincere gratitude to Dr. Michael Vincer for his supervision at
IWK and Dr. Walid El-Nggar for his guidance and support.
I want to thank Shelly McHugh for providing valuable insight and effort during the work.
Also, I would like to thank all the Perinatal Follow Up Program members for providing
their help to make the project a success.
I am deeply thankful to Dr. Samina Abidi for her effort and supervision for assisting me
in completing the internship project.
Endorsement
This report has been written by me and has not received any previous academic credit at
this or any other institution.
Hanan Mohsen Alyafei
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Table of Contents
1. Executive Summary ............................................................................................................ 4
2. Introduction .......................................................................................................................... 4
3. Organization Description .................................................................................................. 5
4. Perinatal Follow Up Program Description.................................................................... 6
5. The data flow diagram project scope: ............................................................................ 7
6. Internship Work Description ........................................................................................... 7 6.1 The Author’s Main Tasks .............................................................................................................. 7
7. The PFUP Challenges and Problems Description ....................................................... 9
8. The PFUP Data Flow Diagram Project Description ................................................ 11 8.1 Business Process Reengineering ........................................................................................... 11 8.2 Theories .......................................................................................................................................... 12
8.2.1 The Management Theory ................................................................................................. 12
8.2.2 Information and Communication Theory ................................................................... 12
8.3 The Importance of the PFUP data flow diagram Project ..................................................... 13
9. The PFUP Data Flow Diagram Description .............................................................. 14 9.1 Context Diagram .......................................................................................................................... 14 9.2 Level – 0 Diagram ........................................................................................................................ 15 9.3 Level – 1 Diagram ........................................................................................................................ 15
10. Recommendations .......................................................................................................... 15
11. Conclusion ....................................................................................................................... 16
12. Appendix A ...................................................................................................................... 18
13. Appendix B ...................................................................................................................... 19 a) The Perinatal Follow Up Program Level- 0 (Term Visit) Diagram- Part 1 ............................ 19 b) The Perinatal Follow Up Program Level- 0 (Extremely High Risk) Diagram- Part 2 .......... 20 c) The Perinatal Follow Up Program Level- 0 (Very High Risk) Diagram- Part 3.................... 21 d) The Perinatal Follow Up Program Level- 0 (High Risk) Diagram- Part 4 ............................. 22
14. Appendix C ...................................................................................................................... 23 a) The Perinatal Follow Up Program Level- 1 Diagram ................................................................ 23
19. Reference .......................................................................................................................... 24
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1. Executive Summary
The author wrote this internship report to provide and describe, in detail, her duties to
successfully achieve the data flow diagram project. This internship project was conducted
from May 2 to July 29 2016 for the perinatal follow up program at IWK Health Centre,
Halifax, Canada.
The internship opportunity provided the author on-the-job training, which linked the
academic health informatics knowledge with real world healthcare as IWK Health
Center. The internship’s experiences comprised of a variety of responsibilities and
multitasking abilities, which made it a valuable learning experience for the author.
Moreover, it was a great chance to learn how to bridge the information-communication
gap between the PFUP director and the PFUP team members, and to map an accurate
data flow diagram that reflects a real world scenario at PFUP. The PFUP is a very busy
environment dealing with complex patient health conditions, such as extremely high-risk,
very high-risk, and high-risk. The author dealt with various challenges to find suitable
methods to visualize the PFUP complex processes by data flow diagram. At the end of
the internship the author made a presentation for the PFUP team members to explain the
project work and the final product was delivered to the director of PFUP as context,
Level -0, and level –1 data flow diagrams.
2. Introduction
The Canadian Neonatal Follow-Up Network (CNFUN) is a collaborative
multidisciplinary team from Neonatal and Perinatal Follow-Up Programs from different
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hospitals and universities across the country. CNFUN aims to develop a standardized set
of assessments for high-risk infants to create a national database (The Canadian Neonatal
Follow-Up Network, 2009). Among Nova Scotia and Prince Edward Island, the Perinatal
Follow Up Program (PFUP) at the IWK Health Center provides the healthcare service for
most the eligible high-risk infants for the program. Moreover, PFUP at IWK Health
Center is collecting the patients’ development assessment information and saving it in the
PFUP Database. Only infants who are born at less than 29 weeks have their development
assessment information stored at CNFUN Database.
3. Organization Description
The IWK Health Center Website Homepage is very useful for the author to gain a lot of
information about this organization history. In 1909, the children’s hospital in Halifax
provided the healthcare for newborns, children, youth and women. Izaak Walton Killam
(IWK) Hospital opened in 1970 as a healthcare provider that provides high quality
medical care for women, children, and youth in the Maritimes. The IWK Health Center
and Grace Maternity Hospital merged in 1996. Finally, in 2000, the name of the hospital
was shortened to the IWK Health Center. The IWK Health Center has variety of medical
care: Primary Care, which is available for the patient by a direct access; Secondary Care,
which is required a referred from a family doctor; and Tertiary Care, which is the highly
specialized and complex medical care which is involved the advance procedures or
treatments. In a recent report indicated that between April 2014 and March 2015, the
IWK Health Centre has more than 3600 employees and 928 volunteers providing health
care to its patients (IWK Health Center, 2016).
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4. Perinatal Follow Up Program Description
The PFUP enrolls the high risk infants with health problems who meet certain criteria
such as born < 31 weeks gestation, < 1500 grams or less, and born with, or suspected to
have brain injury at birth. In addition, infants with some risk markers; such as meningitis
and cerebral imaging abnormalities of hemorrhage or infarction will be accepted (Vincer,
2011). PFUP provides developmental assessments for the enrolled infants and support the
infant’s family members by adequate health education materials, medical treatments, or
services to fulfill their developmental potential (Family and Newborn Unit, 2015). The
multidisciplinary team works in the PFUP to provide comprehensive sequential
neurodevelopmental assessments for the high-risk infants during their first 3 years of life.
The multidisciplinary team includes physicians, registered nurses, physical and
occupational therapists, nutritionists, and more healthcare professionals who work
together to assess the registered infants’ health conditions. The multidisciplinary team
will evaluate the infants’ health condition to determine the suitable follow-up plan as
Extremely High Risk, Very High Risk, or High Risk patient’s plan (Vincer, 2011). The
assessment clinic will be held ether at IWK Hospital Center or as a Travel Clinic
depending on the enrolled patient’s location. The Travel Clinic includes Queen Elizabeth
Hospital at Prince Edward Island, Cape Breton Regional Hospital at Sydney, and
Moncton Hospital at New Brunswick. During each assessment clinic, the
multidisciplinary team members collect all patients’ information in forms then they write
the assessment reports that are saved in a paper-based chart after each visit. The assigned
physicians will review the patient’s chart and evaluate all the multidisciplinary team
reports, and then they will dictate the final reports. The medical assistant will transcribe
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the dictated reports and save it in the paper chart. The director of the PFUP will select
some of the required patients information from different sources to enter the information
to the PFUP Database. These sources are the PFUP paper-base patient chart and several
Health Records from different hospitals either ‘Meditech’ electronic systems or paper
based records.
5. The data flow diagram project scope:
This internship project is aimed to visualize the current PFUP processes. The author
attended the development assessment clinics, rounds clinics, and meetings with the PFUP
team members, clinical leaders, and director to capture all the possible tasks and
processes that are conducted within the PFUP. The author used the Microsoft Visio
software to complete the PFUP data flow diagram project.
6. Internship Work Description
The internship report section will outline and describe the author’s roles, tasks and
responsibilities to complete the internship project at IWK.
6.1 The Author’s Main Tasks
The author’s tasks started at the 1st and 2nd week by attending the development
assessment clinics, meeting with multidisciplinary team members, and meeting the
director of the PFUP. The author collected the information about the PFUP and the
existing system initial workflow from the official website, and the materials that were
provided in the PFUP clinic during these two weeks. This step is very important to help
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the author to gain a full understanding about the medical services that are provided in the
PFUP. Additionally, the author’s roles, during the internship period, included:
1. Attended the development assessment clinics
2. Analyzed the existing PFUP system and workflow
3. Performed literature review to identify the PFUP problems and the evidence to
find best solution
4. Proposed two different ideas for the internship project for the PFUP director:
a. Implement an electronic survey to measure parental satisfaction with quality
of care in PFUP
b. Create data flow diagram for the PFUP as Business Process Reengineering
project
5. Met the PFUP director and team member to choose the needed and more suitable
solution to work on it during the internship period
6. Met the Dalhousie supervisor to confirm the project idea, which PFUP director
chose
7. Planned the business process-reengineering project timeline
8. Observed the details of the development assessment clinics workflow
9. Observed the PFUP team members office workflow
10. Used Data Flow Diagram techniques for the Business Process Reengineering
project
11. Used Microsoft Office Visio as Business Process Reengineering tool
12. Create Context Diagram for the PFUP
13. Create Level - 0 Diagram for the PFUP
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14. Create Level - 1 Diagram for each complex process in Level - 0 Diagram
15. Met PFUP clinic leader each week to review and confirm the finished work in the
Data Flow Diagram
16. Met PFUP director every 2 or 3 weeks to review and confirm the finished work in
the Data Flow Diagram
17. Met the Dalhousie supervisor each moth to review and confirm the finished work
18. Presented the Data Flow Diagram project presentation to the PFUP team members
at the end of the internship period
7. The PFUP Challenges and Problems Description
A literature review was conducted to identify the problems and challenges that PFUP is
facing during its long, and complex processes of patents’ assessments by using research
databases through Dalhousie University libraries and PubMed. The main challenges in
PFUP processes appear while the multidisciplinary team members were collecting the
patient assessment information in a paper-based chart, and selecting some of the patient
data from several ‘Meditech’ systems to save it into the two different databases (PFUP
database and CNFUN Database). The multidisciplinary team assesses the patients and
collects the data by the paper-based forms in their charts. Majority of the paper-based
charts have several disadvantages such as illegible handwriting, inadequate information,
redundancy of patient information, overflowing patient information in between sections,
incomplete documentation, and accessibility problems when the chart is used by one
team member during the development assessment visit (Roukema et al., 2006). These
problems also appear in the Electronic Health Records ‘Meditech’ that includes some
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PDF medical documents that were scanned and saved in the patient electronic health
records (Steurbaut et al., 2013). The PDF documents may include medical reports, test
requests, test results, and signed consents for different medical procedures that are saved
in patients’ electronic health records in one category. Unfortunately, these PDF
documents are not organized alphabetically, or by date, which makes searching for
patient’s information very hard and time consuming. In addition, these challenges are
increasing the amount of time assigned physicians and administrative assistants use to
review the patient chart, and several ‘Meditech’ systems to dictate and generate the final
PFUP development assessment report that is to be transcribed after each patient
assessment visit. The dictation step is a complex step, which requires more effort from
the physicians to gather patient information from different reports and sources, such as
the PFUP chart, or several electronic health records from different hospitals. This step
may increase the human error while collecting information from the handwriting
document information to be dictated and to be transcribed (Bowman, 2013). In addition,
the transcript step causes a lot of delay to finalize each patient report and add it to the
patient chart. The assigned physician and the PFUP database manager do the final step by
selecting the needed information from the final development assessment reports, and
other patient health records as a chart or ‘Meditech’ systems, then save it in both
databases. This step is done by assigned nurse who entering the information manually to
the databases. This step requires a great deal of time and more effort to be completed and
updated to the databases for all PFUP enrolled patients.
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8. The PFUP Data Flow Diagram Project Description
This internship report section describes the Business Process Reengineering (BPR)
method, theories, and the importance of PFUP data flow diagram project. The
HINF 6110 course, Health Information Systems and Issues, was the main source of
knowledge that the author applied in this project.
8.1 Business Process Reengineering
Business process reengineering (BPR) was defined as ‘the fundamental rethinking and
redesign of business processes to achieve dramatic improvements in critical
contemporary measures of performance such as cost, quality, service, and speed’
(Bliemel & Hassanein, 2004). The BPR project will be dependent on the business process
modeling that describes the PFUP data flow in a simple way to be useful for the PFUP
users, team members and the internship student. BPM is defined as ‘a set of related tasks
performed to achieve a defined business outcome’ (Wenhong & Alex, 1999, para. 6).
Business process modeling has main three elements - entities, objectives, and activities.
BPM helps to share the understanding of the process among health professionals, and
support the analysis of process behavior and performance. BPM supports designing new
processes for the existing system to continue its improvement, and providing a software
program to control processes in the future when needed (Wenhong & Alex, 1999). This
software has several business objectives, to ensure the delivery of high quality systems,
provide strong management controls, and maximize productivity.
During the internship period, the analysis phase was done with consistent development
between the context, Level-0, and Level-1 diagrams to produce the data flow diagram as
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a process model of a system. The author used the standard set of Gane and Sarson
symbols, which contains four symbols: processes, data flows, data stores, and external
entities to accomplish the PFUP data flow diagram project (Hoffer, George, & Valacich,
2011). The data flow diagram tool helps the author as a system analyst, and the users to
describe the information data flow among the performed activities, and where the
development assessment information is saved as main data storage in the PFUP (Jun,
Ward, Morris, & Clarkson, 2009).
8.2 Theories
The author traced back the BPR project to both Management Theory and Information and
Communication Theory. The author used business process reengineering knowledge and
the data flow diagram as an important communication technique and tool among system
analyst, end users, and system programmers.
8.2.1 The Management Theory
In 1880, Frederick Taylor indicated that process-reengineering methods would help the
manager to determine the best processes to perform the work and enhance productivity.
This theory supports the PFUP needed to reduce time consuming challenges as well as
effort. The PFUP data flow diagram will help the PFUP director to identify these
processes that cause problems and redesign the processes to be more productivity (Chen,
2001).
8.2.2 Information and Communication Theory
In 1940, Norbert Weiner theory supports a framework that is summarized in the
component of all information communication system: ‘ the information source, the
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transmitter, the channel, the receiver, and the destination’ (Tan, 2001). This theory
supports the PFUP needed to improve the communication between the manager, users
and data analyst. Better communication will improve the performance within the PFUP.
Moreover, the PFUP director future plan is to have a PFUP electronic system that collects
the patient development assessment data instead the PFUP paper chart. This future plan is
required for better communication between the IT developer, users, and managers. Also
required, is an accurate data flow diagram, which will help the IT developer system to
understand the PFUP environment to easily develop a system that will accomplish the
PFUP needs.
8.3 The Importance of the PFUP data flow diagram Project
The author highly recommends the data flow diagram for the PFUP director. The author
notices that the PFUP did not have any type of diagram to describe the PFUP workflow.
The data flow diagram provides a clear and simple workflow description to be
understood. The data flow diagram has essential role in designing a complex information
system. Also, it is important to be used to computer aided information system
development. The data flow diagram has a main goal that bridge the existing
communication gap between the information system developers, users, and managers by
a simple diagram that contains very understandable symbols for the team members and
users (Jankowski & Lloyd, 1998).
Data flow diagram project is an important graphical representation of the data flow for
each clinical unit and its processes. Data flow diagram has many benefits as
demonstrating the patient data flow for staff easily, as well as demonstrating the
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weakness in the workflow processes for managers. This will highlight the cause of
problems in the current environment. As a result, several solutions will be created to
improve the data flow for the clinical service to approach future needs. A data analyst
will visualize and compare both the current dataflow and the suggested solution dataflow
for PFUP to find more productive solutions and new opportunities to improve the
healthcare service in the PFUP (Keel & Jennings, 2016).
9. The PFUP Data Flow Diagram Description
This internship report section describes the final sets of PFUP data flow diagrams, which
are context, Level – 0, and Level - 1 diagrams.
9.1 Context Diagram
The context diagram is a simple representation of the entire PFUP system. This diagram
illustrates the interaction between external entities (eligible patients, family members,
PFUP database, CNFUN database) and the PFUP system boundary under a special
construction or process. This single process is labeled ‘0’ that presents the entire system
(PFUP) (see Appendix A for more information about the PFUP context diagram). This
diagram is known as a highest-level diagram, which will give an overview of the input
and the output information for the PFUP system. Appendix 1 illustrate the external
entities, which are:
1. Eligible patient for PFUP from different hospitals and their family members as input
information to the PFUP system
2. PFUP database as input information to, and output information from the PFUP
system
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3. CNFUN database as second output information from the PFUP system
9.2 Level – 0 Diagram
In Level – 0 the author constructed the diagram to develop further a model. The author
described the main PFUP development assessment processes by identifying all main sub
systems in the PFUP system. In this diagram the full illustration for the main processes,
the data stores, and data flow between these process are identify clearly (see Appendix B
for more information about the PFUP Level - 0). The Level -0 diagram required a lot of
effort from the author, the PFUP clinical leader, and director to finalize it as it is appeared
in Appendix B.
9.3 Level – 1 Diagram
The author identified all complex processes in Level – 0 diagram that need to be
decomposed. The Level – 1 diagram illustrates the decomposition processes as clear logic
data flow, from the input data to output data. The decomposition level as Level-1 shows
that each process has one input and one output data flow. This diagram illustrates a very
simple and clear description for the data flow processes that perform a very complex
process in Level - 0 (see Appendix C for more information on the PFUP level -1
diagram).
10. Recommendations
This project may help the PFUP to work forwards for future new project. The PFUP
needs an electronic registry and electronic data collection system as a solution to improve
the quality of the data collection and the perinatal development assessment follow up.
The electronic system will provide automatic updating of the development assessment
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data between the PFUP patient’s chart and database, which will improve the quality
outcomes and development assessment services (Craswell, Moxham , & Broadbent,
2013). Implementing an electronic data collection system will reduce the time spent to
search the chart for collecting information, human error, and information redundancy. It
will improve patient safety and patient data flow in the PFUP. Also, the system will
increase the productivity by retrieving information easily and the timeliness of PFUP
staff by rapid and accurate communication to over come the PFUP daily challenges
(Silow-Carroll , Edwards, & Rodin , 2012).
11. Conclusion
The author’s internship at IWK – division of perinatal department was challenging at the
beginning, but experience was the greatest reward. This opportunity helped the author to
apply the Health Informatics knowledge to solve real medical organization problems. The
author gained critical thinking skills to accomplish the solution as system analysis.
The project objective was accomplished as the author planned at the beginning of the
internship period. The author was able to fulfill tasks and assigned responsibilities during
the internship. The PFUP data flow diagram as the context, Level-0, and Level-1
diagrams were completed by the author and confirmed by the PFUP director. This project
work was done as part of system analysis duties to develop the data flow diagram to meet
both director and end users need.
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The PFUP at the IWK Health Center was established more than two decades ago to
provide development assessment for the high-risk infants. The PFUP was conducted as
standard procedures; however, this medical service was developed frequently to improve
efficiency. The PFUP workflow contains complex processes, which make the
visualization of the PFUP processes one of management’s priorities. This data flow
diagram project is the first and unique work to visualize the PFUP processes at IWK. The
completed data flow diagram will be very useful to improve the communication between
the PFUP team members, new team members, internship students, data analyst, and IT
system developers.
The author recommends continuing the future PFUP plan for creating an electronic
development assessment data collection system, which will be very useful for the PFUP.
The implementation of an electronic system will improve the PFUP outcomes and help to
store and retrieve the PFUP patients’ development assessment information safely and
easily. Also, the electronic system will create new paperless environment for the PFUP at
IWK Health Center.
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12. Appendix A
The Perinatal Follow Up Program Context Diagram
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13. Appendix B
a) The Perinatal Follow Up Program Level- 0 (Term Visit) Diagram- Part 1
Singed Consent and Patient Demographic Information
All Selected Patient
information
4.0
Enroll Patient and Manage Patient Information for PFUP
D1IWK
Health Records (MediTech File or Paper Chart)
25.0
Select Patient Assessment Information
D3 PFUP Patient Chart
11.0
Calculate and Determine Risk Level
9.0
Update Patient chart
13.0
Query all Patients Appointments at IWK Clinic
Updated information
Enrolled Patient information
Select Patient information
Level -0 PFUP Data Flow Diagram Part 1 + Term Visit Part
D2 Other Hospitals Health Records
(MediTech File or Paper Chart)
PFUP Database
All Patient New File
IWK Discharge Summary Request
Request Patient Appointments Details
Health Education Materials
Initial Scheduling
Information
3.0
Collect both The Signed Patient s Consent for PFUP/Patient Demographic
Information Patient Demographic Information
5.0
Create All enrolled Patient File for PFUP/Demographic information
Enrolled Patient Information
6.0
Create Kardex Patient Chart for PFUP
/Demographic information
New Patient Chart
8.0
Request & Collect Patient Discharge Summary & needed information
Dis
ch
arg
e S
um
ma
ry
Re
qu
est
Discharge Summary
IW
K D
isch
arg
e S
um
ma
ry
Collected Discharge Summary
Risk LevelCalculation/ Determination
Result
Demographic Patient Information
14.0
Request both Patient scheduling for PFUP plan- for 3 years, and Family Approved
Patient Appointments Information
Patient Appointments List
Request Approval by Mail/Phone
Approved Scheduling by Mail/Phone
17.0
Determine Eligible Patient for Term Visit or Development Assessment Clinic /
Rescheduling
16.0
Update Patient Chart for Scheduling PFUP Plan
Rescheduling Information
Updated
Eligible patient for PFUP and
Patient s Family Members
Request Signing Consent
Signed Consent
18.0
Review the Eligible Patient Information by Term Visit
Rescheduling Eligible Patient for Term Visit
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
23.0
Assess Patient Age < 4 Month by Cranial Ultra Sound
For Special Case
20.0
Assess Patient at Age < 4 Month by Term Visit - Nutrition
Reviewed Patient Information
Reviewed Patient Information
21.0
Update Development Assessment Forms/ Report
For Term Visit
Patient Assessment Information by
Nutrition
Patient Assessment Information by
Cranial U/S
Updated Development Assessment
Information – Term Visit
22.0
Recommend Health Education Materials by Multidisciplinary Team
23.0
Recommend Patient for Special Test or Treatment by Multidisciplinary Team
RequestSpecial test or
treatmentFor all PFUP
patients
RequestSpecial test or
treatment for IWK
Patient
RequestSpecial test or treatment for
other HospitalsPatient
Patient Information Results
Report Information
24.0
Update Patient Chart by Term Visit
Updated Information
1.0
Provide Education Material about PFUP at NICU 2.0
Create an Initial File for Eligible Patient Information
Patient Information CNFUN Database
27.0
Query about Patient Assessment Information for Patient who
born < 29 weeks
Patient Information Born < 29 Weeks
Selected Patient Information
Initial File for Patient Information
Request Demographic Patient Information
Request Patient
scheduling Information
Term Visit Determination
Scheduling PFUP Plan
19.0
Assess Patient at Age < 4 Month by Term Visit - Nurse
22.0
Assess Patient at Age < 4 Month by Retinopathy of Premature
For Special Case
Patient Assessment Information by Retinopathy of
Premature
Patient Assessment
Information byNurse
Requested Patient information
Patient Information Results
Requested Patient information
Patient Information Results
26.0
Categorize Patient Assessment Information to be stored in PFUP
Database or CNFUN Database
Request patient information born
< 29 weeks
Patient Information Requested result
Education Information
Request Patient Demographic Information
12.0
Organize Initial Scheduling for Patient Depending on their Risk Level
Risk LevelCalculation/
Determination Result
Risk LevelCalculation/ Determination
Result
15.0
Coordinate Patient scheduling for PFUP plan- for 3 years
Approved scheduling
Scheduling PFUP Plan
Eligible patient for PFUP and
Patient s Family Members
7.0
Update Patient Information for PFUP( chart or database)
Updated information to PFUP chart
Patient New Information from PFUP Chart
Patient New Information from PFUP
Database
Updated information to PFUP Database
PFUP Database
10.0
Request Needed Patient Information for the Risk Level Calculation
Request Needed Patient Information
Patient Information
Result
Request Needed Patient Information
Patient Information Result
Needed Patient Information for the Risk Level Calculation
Done by : Hanan Alyafei Master Health Informatics
Dalhousie University
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DATA FLOW DIAGRAM FOR PERINATAL FOLLOW UP PROGRAM
20
b) The Perinatal Follow Up Program Level- 0 (Extremely High Risk) Diagram- Part 2
28.0
Review Extremely High Risk Patient Information
By Navigator Nurse for the 1st Year Development Assessment Visits
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
Scheduling Extremely High Risk Patient Information
29.0
Coordinate Extremely High Risk Patient At Age +4 Months for Assessment Clinics
30.0
Assess Patient by Nurse
31.0
Assess Patient by Physician
32.0
Assess Patient by Physiotherapist
33.0
Assess Patient by Occupational Therapist
36.0
Update Development Assessment forms After +4 Months Visit
Reviewed Patient Information
Coordinated time
Coordinated time
Coordinated time
Coordinated time
Patient Assessment Information by Physiotherapist
Patient Assessment Information by OT
Patient Assessment Information by Nurse
Patient Assessment Information by Physician
44.0
Coordinate Extremely High Risk Patient At Age +8 Months for Assessment Clinics
45.0
Assess Patient by Nurse
46.0
Assess Patient by Physician
47.0
Assess Patient by Physiotherapist
48.0
Assess Patient by Nutrition
Coordinated time
Coordinated time
Coordinated time
Coordinated time
50.0
Update Development Assessment forms After +8 Months Visit
Patient Assessment Information by Nurse
Patient Assessment Information by Physician
Patient Assessment Information by Physiotherapist
Patient Assessment Information by Nutrition
51.0
Coordinate Extremely High Risk Patient At Age +12 Months for Assessment Clinics
52.0
Assess Patient by Nurse
53.0
Assess Patient by Physician
54.0
Assess Patient by Physiotherapist
55.0
Assess Patient by Nutrition
Coordinated time
Coordinated time
Coordinated time
Coordinated time
57.0
Update Development Assessment forms for +12 Months Visit
Patient Assessment Information by Nurse
Patient Assessment Information by Physician
Patient Assessment
Information by Nutrition
Patient Assessment
Information by Physiotherapist
40.0
Produce a Final Report For Each Development Assessment Visit
Updated Patient
Information After Each Visit
D3 PFUP Patient Chart
Final Report for each Visit
41.0
Select Some of the Development Assessment Information for All PFUP Patients
PFUP Database
Selected Information for All
PFUP Patients
39.0
Recommend Additional Test /Treatment/ Referral for IWK Patient or Other Hospitals
Patient
D2Other Hospitals Health Records
(MediTech file or Paper Chart)
D1IWK
Health Records(MedtiTech file or Paper Chart)
Other Hospitals Test Results
Updated Development Assessment Information
Request Test Send to Other Hospital
Request Test Send to IWK
IWK Test Results
43.0
Provide Education Materials Eligible Patient for PFUP and
Patient s Family Members
Updated Patient Information
Education Material
58.0
Review Extremely High Risk Patient Information
By Navigator Nurse for the 2nd Year Development Assessment Visits
Scheduling Extremely High Risk Patient Information
59.0
Coordinate Extremely High Risk Patient At Age +18 Months for Assessment Clinics
60.0
Assess Patient by Nurse
61.0
Assess Patient by Physician
62.0
Assess Patient by Occupational Therapist
63.0
Assess Patient by Bayley only Patient Born <29 weeks Done By
Development Associate (DA) or
Occupational Therapist (OT)
Coordinated time
Coordinated time
Coordinated time
Coordinated time
65.0
Update Development Assessment forms for +18 Month Visit
Patient Assessment Information by Nurse
Patient Assessment InformationBy Physician
Patient Assessment
Information by DA or OT
Patient Assessment
Information by OT
66.0
Coordinate Extremely High Risk Patient At Age +24 Months for Assessment Clinics
67.0
Assess Patient by Nurse
68.0
Assess Patient by Physician
69.0
Assess Patient by Nutrition
Coordinated time
Coordinated time
Coordinated time
71.0
Update Development Assessment forms for +24 Months Visit
Patient Assessment Information by Nurse
Patient Assessment Information by Physician
Patient Assessment
Information by Nutrition
Reviewed Patient Information
Reviewed Patient Information
73.0
Coordinate Extremely High Risk Patient At Age +36 Months for Assessment Clinics
74.0
Assess Patient by Nurse
75.0
Assess Patient by Bayley(done by Occupational Therapist or
Development Associate )
76.0
Assess Patient by Physician if needed
Coordinated time
Coordinated time
Coordinated time
78.0
Update Development Assessment forms +36 Months Visit
PatientAssessment Information by Physician
Patient Assessment Information
by OT or DA
Patient Assessment Information
by Nurse
D3 PFUP Patient Chart
Reviewed Patient Information
72.0
Review Extremely High Risk Patient Information
By Navigator Nurse for the 3rd Year Development Assessment Visits
Review Patient Information Request
Patient Information
34.0
Assess Patient by Nutrition
Coordinated time
Patient Assessment Information by Nutrition
38.0
Review Patient Information by PFUP Rounds To determine additional
Test/ Treatment/Referral or Rescheduling Patient
Rescheduling
patient
Reviewed Information
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
Scheduling Extremely High Risk Patient Information
35.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
49.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
37.0
Update Patient chart after Development Assessments and Test results
56.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
Updated Patient
Information for +12 Months
Visit
42.0
Select the Development Assessment Information for PFUP Patients
Born < 29 Weeks
Final Report for each Visit
Final Report for each Visit
Selected Information for PFUP
Patients Born < 29 Weeks CNFUN
Database
Updated Patient
Information for
+4 Months Visit
Updated Patient
Information for
+8 Months Visit
Reviewed Patient Information
Reviewed Patient Information
Updated Patient
Information for +18 Months
Visit
Updated Patient
Information for +24 Months
Visit
Updated Patient
Information for +36 Months
Visit
64.0
Assess Patient by Other Specialist If Needed
Coordinated time
70.0
Assess Patient by Other Specialist If Needed
Coordinated time
77.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
Patient Assessment Information by Other
Specialist
Patient Assessment Information by Other
Specialist
Level -0 PFUP Data Flow Diagram
Extremely High Risk Patient – Part 2
Done By: Hanan AlyafeiMaster Health Informatics
Dalhousie University
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DATA FLOW DIAGRAM FOR PERINATAL FOLLOW UP PROGRAM
21
c) The Perinatal Follow Up Program Level- 0 (Very High Risk) Diagram- Part 3
79.0
Review Very High Risk Patient Information By Navigator Nurse for the 1st Year
Development Assessment Visits
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
Scheduling Very High Risk Patient Information
80.0
Coordinate Very High Risk Patient At Age +4 Months for Assessment Clinics
81.0
Assess Patient by Nurse
82.0
Assess Patient by Physician
83.0
Assess Patient by Physiotherapist
84.0
Assess Patient by Nutrition
86.0
Update Development Assessment forms for+4 Months Visit
Reviewed Patient Information
Coordinated time
Coordinated time
Coordinated time
Coordinated time
Patient Assessment Information
By Physiotherapist
Patient Assessment Information
By Nutrition
PatientAssessment Information
By Nurse
Patient Assessment Information
By Physician
95.0
Coordinate Very High Risk Patient At Age +8 Months for Assessment Clinics
96.0
Assess Patient by Nurse
97.0
Assess Patient by Physician
98.0
Assess Patient by PhysiotherapistAMS
Coordinated time
Coordinated time
Coordinated time
100.0
Update Development Assessment forms for +8 Months Visit
PatientAssessment Information
by Nurse
Patient Assessment Information
By Physician
Patient Assessment Information
Physiotherapist
101.0
Coordinate Very High Risk Patient At Age +12 Months for Assessment Clinics
102.0
Assess Patient by Nurse
103.0
Assess Patient by Physician
Coordinated time
Coordinated time
105.0
Update Development Assessment forms after +12 Months Visit
Patient Assessment Information
by Nurse
Patient Assessment Information
by Physician
106.0
Review Very High Risk Patient Information By Navigator Nurse for the 2nd Year
Development Assessment Visits
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
107.0
Coordinate Very High Risk Patient At Age +18 Months for Assessment Clinics
108.0
Assess Patient by Nurse
109.0
Assess Patient by Physician
110.0
Assess Patient by Occupational Therapist
111.0
Assess Patient by Bayley If the patient was born < 29 weeks Done by
Development Associate
Coordinated time
Coordinated time
Coordinated time
Coordinated time
113.0
Update Development Assessment forms For +18 Months Visit
Patient Assessment Information by Nurse
Patient Assessment Information by Physician
Patient Assessment Information by DA
Patient Assessment
Information by OT
114.0
Send Ages + Stages Questionnaire for Family Members – Very High Risk Patient
At Age +24 Months
115.0
Update Development Assessment forms depending on
the Parents – assessment Ages + Stages Questionnaire
At Age +24 Months
Reviewed Patient Information
Reviewed Patient Information
117.0
Coordinate Very High Risk Patient At Age +36 Months for Assessment Clinics
118.0
Assess Patient by Nurse
119.0
Assess Patient by Occupational Therapist
120.0
Assess Patient by Bayley Done byDevelopment Associate or
Occupational Therapist
Coordinated time
Coordinated time
Coordinated time
122.0
Update Development Assessment forms for +36 Months
Patient Assessment Information by Nurse
Patient Assessment Information by OT
Patient Assessment Information by
DA or OT
D3 PFUP Patient Chart
Reviewed Patient Information
Reviewed Patient Information
Reviewed Patient Information
116.0
Review Very High Risk Patient Information By Navigator Nurse for the 3rd Year
Development Assessment Visits
Review Patient Information Request
Patient Information
Eligible Patient for PFUP and Patient s Family Members
New Questionnaire forms
Filled Questionnaire Assessment Information
85.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
99.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
90.0
Produce a Final Report For Each Development Assessment Visit
Updated Patient
Information After Each Visit
D3 PFUP Patient Chart
Final Report for each Visit
91.0
Select Some of the Development Assessment Information for All PFUP Patients
PFUP Database
Selected Information for All
PFUP Patients
89.0
Recommend Additional Test /Treatment/ Referral for IWK Patient or Other Hospitals
Patient
D2Other Hospitals Health Records
(MediTech file or Paper Chart)
D1IWK
Health Records(MedtiTech file or Paper Chart)
Other Hospitals Test Results
Updated Development Assessment Information
Request Test/ Treatment / Referral
Send to Other Hospital
Request Test/Treatment / Referral
Send to IWK
IWK Test Results
94.0
Provide Education Materials Eligible Patient for PFUP and
Patient s Family Members
Education Material
88.0
Review Patient Information by PFUP Rounds To determine additional
Test/ Treatment/Referral or Rescheduling Patient
Rescheduling patient
Request
Reviewed Information
93.0
Select the Development Assessment Information for PFUP Patients
Born < 29 Weeks
Final Report for each Visit
Final Report for each Visit
Selected Information for PFUP
Patients Born < 29 Weeks CNFUN
Database
87.0
Update Patient chart after Development Assessments and Test results
Updated Patient Information
104.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
92.0
Schedule Patient for Additional Development Assessment Visit
If Needed
Final Report for each Visit
Scheduling Additional Visit Information
Updated Patient
Information for +4 Months
Visit
Updated Patient
Information for
+8 Months Visit
Updated Patient
Information for +12 Months
Visit
112.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
Updated Patient
Information for +18 Months
Visit
121.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
Updated Patient Information for
+36 Months Visit
Updated Patient
Information By Ages + Stages Questionnaire
at age
+ 24 Months
Scheduling Very High Risk Patient Information
Scheduling Very High Risk Patient Information
Done By :Hanan Alyafei Master Health Informatics
Dalhousie University
Level -0 PFUP Data Flow Diagram
Very High Risk Patient – Part 3
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DATA FLOW DIAGRAM FOR PERINATAL FOLLOW UP PROGRAM
22
d) The Perinatal Follow Up Program Level- 0 (High Risk) Diagram- Part 4
123.0
Review High Risk Patient Information By Navigator Nurse for the 1st Year
Development Assessment Visits
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
Scheduling High Risk Patient Information
124.0
Coordinate High Risk Patient At Age +6 Months for Assessment Clinics
125.0
Assess Patient by Nurse
126.0
Assess Patient by Physician
127.0
Assess Patient by Physiotherapist AMS
128.0
Assess Patient by Nutrition
130.0
Update Development Assessment forms for +6 Months
Reviewed Patient Information
Coordinated time
Coordinated time
Coordinated time
Coordinated time
Patient Assessment Information by Physiotherapist
Patient Assessment Information by Nutrition
Patient Assessment Information
by Nurse
Patient Assessment Information
By Physician
139.0
Send Ages + Stages Questionnaire for Family Members - High Risk Patient
At Age +12 Months
142.0
Coordinate High Risk Patient At Age +18 Months for Assessment Clinics
143.0
Assess Patient by Nurse
144.0
Assess Patient by Physician
145.0
Assess Patient by Bayley If Patient < 29 Week
Done by Development Associate
Coordinated time
Coordinated time
Coordinated time
148.0
Update Development Assessment formsFor +18 Months Visit
Patient Assessment Information by Nurse
Patient Assessment Information by Physician
Patient Assessment
Information by DA
D3 PFUP Patient Chart
151.0
Review High Risk Patient Information By Navigator Nurse for the 3rd Year
Development Assessment Visits
D3 PFUP Patient Chart
Review Patient Information Request
Patient Information
152.0
Coordinate High Risk Patient At Age +36 Months for Assessment Clinics
153.0
Assess Patient by Nurse
154.0
Assess Patient by OccupationalTherapist
157.0
Update Development Assessment forms For +36 Months Visit
Reviewed Patient Information
Coordinated time
Coordinated time
Patient Assessment Information by OT
Patient Assessment Information by Nurse
Reviewed Patient Information
146.0
Assess Patient by Occupational Therapist
Coordinated time
Patient Assessment Information by OT
155.0
Assess Patient by Bayley Done by Development Associate or
Occupational Therapist
Coordinated time
Patient Assessment Information by DA or OT
141.0
Review High Risk Patient Information By Navigator Nurse for the 2nd Year
Development Assessment Visits
Review Patient Information Request
Patient Information
Reviewed Patient Information
149.0
Send Ages + Stages Questionnaire for Family Members - High Risk Patient
At Age +24 Months
Reviewed Patient Information
Scheduling High Risk Patient Information
Scheduling High Risk Patient Information
140.0
Update Development Assessment forms depending on
the Parents – assessment Ages + Stages Questionnaire
At Age +12 Months
Eligible Patient for PFUP and Patient s Family Members
Filled Questionnaire Assessment Information
New Questionnaire forms
150.0
Update Development Assessment forms depending on
the Parents – assessment Ages + Stages Questionnaire
At Age +24 Months
Eligible Patient for PFUPAnd Patient s Family Members
Filled Questionnaire Assessment Information
New Questionnaire forms
129.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
147.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
134.0
Produce a Final Report For Each Development Assessment Visit
Updated Patient
Information After Each Visit
D3 PFUP Patient Chart
Final Report for each Visit
136.0
Select Some of the Development Assessment Information for All PFUP Patients
PFUP Database
Selected Information for All
PFUP Patients
133.0
Recommend Additional Test /Treatment/ Referral for IWK Patient or Other Hospitals
Patient
D2Other Hospitals Health Records
(MediTech file or Paper Chart)
D1IWK
Health Records(MedtiTech file or Paper Chart)
Other Hospitals Test Results
Updated Development Assessment Information
Request Test/ Treatment / Referral
Send to Other Hospital
Request Test/Treatment / Referral
Send to IWK
IWK Test Results
138.0
Provide Education Materials Eligible Patient for PFUP and
Patient s Family Members
Education Material
132.0
Review Patient Information by PFUP Rounds To determine additional
Test/ Treatment/Referral or Rescheduling Patient
Rescheduling patient
Request
Reviewed Information
137.0
Select the Development Assessment Information for PFUP Patients
Born < 29 Weeks
Final Report for each Visit
Final Report for each Visit
Selected Information for PFUP
Patients Born < 29 Weeks CNFUN
Database
131.0
Update Patient chart after Development Assessments and Test results
Updated Patient Information
135.0
Schedule Patient for Additional Development Assessment Visit
If Needed
Final Report for each Visit
Scheduling Additional Visit Information
Updated Patient
Information for +6 Months
Visit
Updated Patient
Information for +18 Months
Visit
Updated Patient
Information for +24 Months
Visit
156.0
Assess Patient by Other Specialist If Needed
Coordinated time
Patient Assessment Information by Other
Specialist
Updated Patient
Information for +36 Months
Visit
Updated Patient
Information By Ages + Stages Questionnaire
at age
+ 12 Months
Done By :Hanan AlyafeiMaster Health Informatics
Dalhousie University
Level -0 PFUP Data Flow Diagram High Risk Patient -Part 4
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DATA FLOW DIAGRAM FOR PERINATAL FOLLOW UP PROGRAM
23
14. Appendix C
a) The Perinatal Follow Up Program Level- 1 Diagram
Initial scheduling plan for 3 years
17.1
Review Re-Scheduling patient Information and their Risk Level
17.4
Scheduling patient for Development Assessment
17.3
Scheduling Patient for Term Visit
17.2
Determine Eligible patient for Term Visit or Development Assessment Visit
Reviewed Patient
information
Determined Patient for Development Assessment
Determined Patient for Term Visit
17.5
Send Scheduling Time to be approved by Patient Family Member
Eligible patient for PFUP and
Patient s Family Members
17.6
Re-schedule New Visit Time for No Show Patient Family Member 17.7
Send Reminder for Patient Family Member at Least 3 Days Before Appointment
17.9
Determine to Opt Out No Show Patient Family Member After 3rd No Show times
17.10
Update PFUP database and PFUP chart to Opt Out Patient File
D3 PFUP Patient Chart PFUP Database
17.8
Update the Patient PFUP chart for scheduling Patient
Term Visit Schedule Development Assessment Schedule
Scheduling Patient
Appointment Approved
Reminder Before The Appointment
Scheduling Patient
Rescheduling Time
Reminder Before The Appointment
Rescheduling Time
Opt out Determination
Opt Out Patient File Opt Out Patient File
Level- 1 Data Flow Diagram Decomposition for The (17th ) Process Scheduling Patient for 3 Years Plan
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19. Reference
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principles to healthcare in Canada (Vol. 2). International Journal of Electronic
Business. Retrive from http://www.khaledhassanein.ca/wp-
content/uploads/2007/04/J7.pdf
Bowman, S. (2013). Impact of electronic health record systems on information integrity:
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Chen, Y. (2001). Empirical modelling for participative business process reengineering.
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Craswell, A., Moxham , L., & Broadbent, M. (2013). Perinatal data collection: current
practice in the Australian nursing and midwifery healthcare context. Health
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http://www.pubpdf.com/pub/23640918/Perinatal-data-collection-current-practice-
in-the-Australian-nursing-and-midwifery-healthcare-contex
Family and Newborn Unit. (2015, 02). Provincial Hospitals Library Catalogue. Retrieved
from Library NS Health: http://www.iwk.nshealth.ca/sites/default/files/PL-0010-
Final-Cyn-Feb25-2015.pdf
Hoffer, J., George, J., & Valacich, J. (2011). Modern systems analysis and design. US:
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IWK Health Center. (2016). About Us. Retrieved from IWK Health Center:
http://www.iwk.nshealth.ca/page/about-us
Jankowski, D., & Lloyd, K. (1998). A deviation and empirical evaluation of information
system diagram clarity rules. In M. Khosrowpour, Effective Utilization and
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Effective+Utilization+and+Management+of+Emerging+Information+Technologies
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DrQ2nGLsvblstfKu1X2bBTCss&hl=en&sa=X&ved=0ahUKEwiLyYTHyPXNAh
UKFz4KHYJoC3oQ6AEIJDAB#v=onepage&q=Effective%20Utilization%20and
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Keel, J., & Jennings, A. (2016). Architecting transitions to a fully elecrtomic medical
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=Architecting+transitions+to+a+fully+electronic+medical+record+with+emphasis
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q_qyXLQY&hl=en&sa=X&ved=0ahUKEwiM8eqsyvXNAhVFVj4KHTF5BR4Q6
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AEIIzAC#v=onepage&q=Architecting%20transitions%20to%20a%20fully%20elec
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Steurbaut, K., Backerea, F., Keymeulenb,, A., Leenheera, M., Smetsb , K., & Turck, F.
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Tan, J. (2001). Health Management Information Systems: Methods and Practical
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:+Methods+and+Practical+Applications&source=bl&ots=W0gTJqYWUF&sig=6j7
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