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RSB – ROUNDTABLE ON SUSTAINABLE BIOMATERIALS

RSB requirements for accreditation bodies

Version 3.1 Publication Date: 15 February 2018 Type of document: RSB Procedure Status: Approved for Certification

RSB reference code: RSB-PRO-75-001

Published by the Roundtable on Sustainable Biomaterials. This publication or any part thereof may only be reproduced with the written permission of RSB, the publisher. Any reproduction in

full or in part of this publication must mention the title and reference code and credit the publisher as the copyright owner.

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RSB - Roundtable on Sustainable Biomaterials

International Environment House 2

7-9 Chemin de Balexert

CH- 1196 Chatelaine (Geneva) Switzerland

web: http://www.rsb.org

email: [email protected]

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RSB-PRO-75-001-vers.3.1-General requirements for accreditation bodies 2

Introduction

ISO/IEC 17011: 2004 (E) Conformity assessment - General requirements for accreditation bodies accrediting conformity assessment bodies is widely recognized as the most appropriate international standard for accreditation bodies implementing accreditation systems.

Due to its extended use and acceptance, compliance with ISO/IEC 17011:2004 (E) by accreditation bodies is a major requirement of a credible, international certification scheme. The RSB certification scheme has several particular characteristics that are important for the operation of an accreditation body. Therefore, this procedure is presented as a complement to ISO/IEC 17011:2004 (E), which specifies certain aspects in addition to the ISO standard, clarifies and interprets some requirements, based on the needs of the RSB standards and the RSB certification systems. This procedure defines and addresses the basic elements of an accreditation system compliant with RSB standards and the RSB certification systems.

In order to comply with general requirements for accreditation bodies, accreditation bodies shall demonstrate full compliance with the ISO/IEC 17011:2004 (E) and the procedure detailed below.


Table of contents

A. Intent of this procedure

B. Scope of this procedure

C. Status and effective date

D. Note on use of this procedure

E. References

F. Terms and definitions

G. Requirements

1. Conformity with ISO/IEC 17011:2004 (E)

2. Accreditation activity

3. Accreditation body management

4. Accreditation body’s human resources

5. Accreditation decision-making

6. Responsibilities of the accreditation body

7. General requirements for subcontracting

8. Accreditation process

9. Stakeholder consultation

10. Accreditation evaluation


A. Intent of this procedure

The intent of this procedure is to ensure that accreditation bodies operating schemes for the accreditation of certification bodies take into account the specific features and requirements of the RSB standards and RSB certification systems and operate in a consistent, reliable and credible manner thereby facilitating their acceptance on a national and international basis. This procedure intends to ensure compliance by accreditation bodies in the RSB certification systems with ISO requirements for accreditation bodies (ISO/IEC 17011:2004 (E)). This standard shall furthermore ensure that the specific features of the RSB certification systems are taken into account and that RSB recognized certification bodies provide services and achieve outcomes which are consistent, comprehensive, transparent, reliable and credible, thereby facilitating the credibility and legitimacy of the RSB and so furthering international trade in biomass/biofuels and promoting social and environmental compliance.

B. Scope of this procedure

This procedure specifies the general requirements for all accreditation bodies operating under the RSB certification systems.

This procedure is applied at the level of the accreditation body, which has entered into an agreement with and recognized by the RSB Secretariat for the delivery of accreditation services in the RSB certification scheme.

C. Status and effective date

Version 3.1 of this procedure on RSB requirements for accreditation bodies shall be effective on 15 February 2018.

D. Note on use of this procedure

This procedure is for use by all accreditation bodies operating schemes for the accreditation of certification bodies under the RSB certification systems.

In order to comply with this procedure, accreditation bodies shall demonstrate full compliance with ISO/IEC 17011: 2004 (E) and this procedure.

All aspects of this procedure are considered to be normative, including the intent, scope, standard effective date, note on the use of this procedure, references, terms and definitions, and requirements, unless otherwise stated. Users implementing this procedure shall ensure that the intent of this procedure is met. To ensure that the intent of this procedure is met, users shall implement all of the requirements specified in this procedure, and all additional measures necessary to achieve the intent of this procedure.

In the absence of RSB requirements or guidance users shall follow IAF guidance on the interpretation of ISO/IEC 17011: 2004 (E).


E. References

See RSB-DOC-10-001 RSB List of documents and references

F. Terms and definitions

For the purposes of this procedure, the terms and definitions given in RSB-STD-01-002 RSB Glossary of Terms shall apply.

G. Requirements

1. Conformity with ISO/IEC 17011:2004 (E)

1. 1. The accreditation body shall comply with the generic requirements of ISO/IEC 170111 and with the additional requirements specified in this procedure.

1. 1. 1. The accreditation body shall implement all requirements of the RSB standards and the RSB certification systems.

1. 1. 2. The accreditation body shall demonstrate to the RSB Secretariat that all requirements and the intent of this procedure are met.

1. 2. In the event of any conflict between requirements specified in ISO/IEC 17011 and RSB standards, the RSB standards shall prevail.

1. 3. The accreditation body shall ensure that its activities and the activities of its related bodies do not compromise the confidentiality, objectivity and impartiality of its accreditation services. The accreditation body and/or any related body shall not offer consultancy or provide those conformity assessment services the accreditation body accredits.

2. Accreditation activity

2. 1. The accreditation body shall clearly describe and make publicly available its accreditation activities relating to the implementation of the RSB certification systems.

1 ISO/IEC 17011: ISO/IEC 17011: 2004 (E) Conformity assessment - General requirements for accreditation bodies accrediting conformity assessment bodies


3. Accreditation body management

3. 1. The accreditation body engaged by the RSB Secretariat shall use the risk management approach to steer its respective operation(s) to minimize associated risks and ensure that certification bodies accredited verify participating operators with substantially equivalent outcomes and levels of assurance.

3. 2. The accreditation body shall operate a risk management system to ensure comprehensive, consistent, transparent and credible

1. implementation of the RSB standards;

2. implementation of the RSB certification systems;

3. provision of accreditation services; and

4. performance of conformity assessment bodies accredited to perform conformity assessment services under the RSB certification systems.

3. 3. The accreditation body shall develop its accreditation services and activities based on the results of its risk assessment relating to the operation of its accredited certification bodies.

3. 4. The accreditation body shall use the results of its risk assessment as input for its management reviews.

3. 5. The accreditation body shall use the outputs of its periodic management review to improve its risk management system.

3. 6. The accreditation body’s operations manual and associated documents shall include an Auditor Code of Conduct and Ethics, aimed at ensuring high standards of ethical conduct in accreditation auditing.

3. 7. The accreditation body’s executive management shall appoint a representative of management to be responsible for the implementation of RSB standards and RSB certification systems.

3. 8. The accreditation body shall base its operation(s) related to the RSB standards and the RSB certification systems and all aspects thereof on documented systems including but not limited to all operational procedures and associated instructions to be followed in order to evaluate conformity with RSB standards within the scope of the


certification body’s RSB accreditation.

3. 9. The accreditation body shall document any and all aspects related to the implementation of the RSB standards and RSB certification systems and shall maintain these record for a period of at least 10 years.

3. 10. The accreditation body shall ensure that all documentation including any and all documentation related to evaluation of certification bodies is available in English language.

3. 11. The accreditation body shall make the documentation of its systems available to the personnel involved in the accreditation body’s office(s) and operation(s), and at the level of its related bodies.

3. 12. The accreditation body shall conduct its accreditation operation(s) in full conformity with its documented systems.

3. 13. In case the accreditation body operates as part of and/or is controlled by another body (i.e. government body or private organization) the accreditation body shall make publicly available this fact and sufficient information to clearly explain the relationship between the accreditation body and the other body.

3. 14. The accreditation body shall make available its organizational structure to stakeholders upon request.

3. 15. Accreditation body’s procedures for resolving disputes shall follow procedures analog to those outlined in RSB-PRO-65-001 RSB Grievance Procedure.

4. Accreditation body’s human resources

4. 1. Accreditation body’s auditors shall adhere formally and in writing to the accreditation body’s Auditor Code of Conduct and Ethics.

4. 2. The accreditation body shall ensure that auditors, experts and other parties engaged to provide accreditation services and/or parts thereof have successfully completed a


comprehensive training program on the implementation of all aspects of the accreditation body’s systems, and all aspects of the RSB standards and the RSB certification systems.

4. 3. The accreditation body shall ensure that the personnel working for the RSB audit programme receive adequate training to maintain a level of knowledge that ensures the correct implementation of RSB standards.

4. 4. The accreditation body shall ensure that guidance or information on updated RSB standards, procedures or guidance provided by the RSB Secretariat is disseminated to the relevant personnel.

4. 5. The accreditation body shall ensure that auditors, experts and other parties engaged to provide accreditation services and/or parts thereof have successfully gained substantial, comprehensive practical experience on all aspects of the RSB standards and the RSB certification systems, before being involved in the provision of accreditation services.

4. 6. The accreditation body shall inform the RSB Secretariat about all management representatives, personnel, auditors, experts, other parties and related bodies engaged in provision of accreditation services under the RSB certification systems and/or any and all parts thereof.

4. 7. The accreditation body shall ensure that all personnel contributing to the accreditation process including decision making, disclose in writing to the accreditation body all interests which could possibly be perceived as, constitute and/or result in a conflict of interest as soon as they become evident.

4. 8. The accreditation body shall establish documented procedures for determining timely and appropriate responses to such declarations of interests as they arise, to ensure that the declared interests neither influence, nor are perceived to influence, the accreditation process and/or accreditation decision making.

4. 9. The accreditation body shall record any and all real, perceived and potential conflicts of interest related to accreditation under the RSB certification systems, and the actions taken to address, mitigate, manage, neutralize and/or avoid them.

4. 10.

The accreditation body shall include in its policies and procedures for maintenance of confidentiality a written confidentiality agreement to be signed by all personnel who


have access to confidential information. Such personnel shall include, but not be limited to administrative staff, lead auditors, auditors, technical experts, audit observers, consultants, subcontractors, members of the accreditation decision entity, peer reviewers, other committee members and management representatives.

5. Accreditation decision-making

5. 1. The accreditation body shall define the accreditation decision entity.

5. 2. The accreditation decision entity shall:

5. 2. 1. have and follow clear rules for membership, including requirements for qualification, experience and impartiality;

5. 2. 2. consist of individuals with no financial or other commercial interest in the outcome of the accreditation decision;

5. 2. 3. not include individuals who have taken part in provision of accreditation services.

5. 3. The accreditation decision entity shall not include individuals who employees and/or management representatives of the RSB recognized accreditation body.

5. 4. All individuals involved in the accreditation decision entity shall be knowledgeable of the RSB standards and RSB certification systems, and all relevant aspects of conformity assessment and accreditation.

5. 5. The accreditation decision making entity shall take accreditation decisions by consensus, where consensus is understood as the absence of sustained opposition.


6. Responsibilities of the accreditation body

6. 1. The accreditation body shall require certification bodies to refrain from use of the RSB trademarks and any claims regarding their accreditation to RSB standards and under the RSB certification systems, unless and until the accreditation body has issued a valid accreditation certificate for the RSB certification systems.

6. 2. The accreditation body shall require certification bodies to refrain from RSB trademarks and any claims regarding their accreditation to RSB standards and under the RSB certification systems, in cases where the accreditation has been suspended, withdrawn, terminated or otherwise invalidated.

7. General requirements for subcontracting

7. 1. The accreditation body may subcontract (outsource) work related to accreditation to an external bodies or persons. Subcontracting shall also refer to arrangements related to the accreditation process between the accreditation body and its affiliated or related bodies (e.g. subsidiaries, parent companies, etc.)

7. 2. All aspects and requirements of the RSB standards and RSB certification systems shall apply without exception to the external body or person subcontracted by the accreditation body. This shall include without limitation any additional condition imposed on the accreditation body by the RSB Secretariat.

7. 3. The accreditation body shall take full responsibility, accountability and liability for ensuring that the external bodies or persons subcontracted comply with the applicable requirements of the RSB standards and RSB certification systems.

7. 4. Any and all subcontracting of the aspects of the accreditation process shall be based on a written contract between the accreditation body and the external body or person. The contract shall include an explicit agreement by the external bodies or persons granting the RSB Secretariat, and their duly designated representatives unlimited and unconditional access to any and all aspects of their respective operation(s) and premises as well as access to all documentation and information, which are related to the implementation of the RSB standards and RSB certification systems and as deemed necessary by the RSB Secretariat.

7. 5. The accreditation body shall ensure that the external bodies or persons subcontracted for work related to the accreditation process do not subcontract this work any further.


7. 6. The accreditation body shall ensure that the RSB trademarks are not use by affiliated or related bodies, or by external bodies or persons subcontracted for work related to the accreditation process.

7. 7. The accreditation body shall not outsource decisions on granting, maintaining, renewing, suspending, reinstating, refusing or withdrawing accreditation.

8. Accreditation process

8. 1. The accreditation body shall include in its accreditation agreement with certification bodies operating under the RSB certification systems the following:

8. 1. 1. agreement by the certification body to complying with any condition set by the accreditation body;

8. 1. 2. agreement by the certification body to informing the accreditation body without delay of any condition which could affect compliance with the RSB standards and/or the RSB certification systems, and the continued validity of the RSB certificate;

8. 1. 3. agreement by the certification body to submitting to evaluation proceedings, and any and all related activities as determined by the accreditation body, including the accreditation body’s right to carry out unannounced evaluation proceedings;

8. 1. 4. reference to the RSB standards and RSB certification systems in their most recent version as an integral part of the agreement;

8. 1. 5. agreement by the certification body to granting to the RSB recognized accreditation body and the RSB Secretariat, and their duly designated representatives unlimited and unconditional access to any and all aspects of the participating operator’s operation(s), respective premises as well as access to all documentation and information, which are related to the implementation of the RSB standards and RSB certification systems.

8. 1. 6. state clearly the right of the accreditation body to suspend and/or withdraw the accreditation with immediate effect if, in the sole opinion of the accreditation body, the certification body is not in compliance with the RSB standards and the RSB certification systems, and with any condition set by the accreditation body.

8. 1. 7. agreement by the certification body in case of suspension or withdrawal of the RSB accreditation, to;

8. 1. 7. 1. immediately ceasing any and all use of the RSB trademarks;

8. 1. 7. 2. identifying all clients and external third parties affected, and notify them of the suspension or withdrawal of the RSB accreditation.;


8. 1. 8. agreement by the certification body to complying with revisions of and/or changes to the requirements of accreditation and/or any other condition by the accreditation body.

8. 2. The accreditation body shall develop and implement detailed audit procedures and related systems and documents based on ISO/IEC 17011:2004 (E), and the RSB standards, and the RSB certification systems.

8. 3. The accreditation body shall plan and conduct its evaluations at the premises of certification bodies and at premises of certification bodies’ clients as witness audits, according to the recommendations of the ISO/IAF Accreditation Auditing Practice Group.

8. 4. The accreditation body shall issue RSB accreditation only if the certification body comprehensively, consistently and transparently complies with the applicable requirements of the RSB standards and the RSB certification systems and with any condition set by the accreditation body, and if no major non-compliances with applicable requirements of the RSB standards and the RSB certification systems are outstanding (i.e. have been identified and not been corrected at the time of evaluation).

8. 5. The accreditation body shall without delay inform the RSB Secretariat, about any issuing, suspension or withdrawal of RSB accreditation, specifying the effective date, and make the accreditation report available to the RSB Secretariat.

9. Stakeholder consultation

9. 1. The accreditation body shall develop, document and conduct stakeholder consultations as part of its accreditation evaluation for compliance with the requirements of the RSB standards and the RSB certification systems.

The accreditation body shall ensure that:

9. 1. 1. a representative range of stakeholders is consulted;

9. 1. 2. stakeholders have the opportunity to present their comments to the auditor(s) in local language;

9. 1. 3. stakeholders have the opportunity to present their comments to the auditor(s) under terms of confidentiality and that their identity, privacy and personal integrity are protected;

9. 1. 4. stakeholders have the opportunity to present their comments prior to peer review of


the accreditation report and accreditation decision making;

9. 1. 5. stakeholder consultation shall be designed to solicit direct, factual observations with regard to compliance of the certification body with the RSB standards and the RSB certification systems.

9. 1. 6. information and opinions given by consulted stakeholders are investigated, evaluated and verified objectively and meaningfully, and affect the accreditation decision only in so far as they provide evidence of compliance or non-compliance with the applicable requirements of the RSB standards and the RSB certification systems.

9. 2. The accreditation body shall document the evaluation process, evaluation findings and conclusions prior to peer review and decision making in an accreditation report.

9. 3. The accreditation body shall submit accreditation reports to peer review prior to accreditation decision making.

9. 4. The peer review shall be conducted according to clear terms of reference, which include at least a review of the adequacy of :

9. 4. 1. evaluation work and collection of objective evidence to verify compliance with the RSB standards and the RSB certification systems;

9. 4. 2. evaluation work and collection of objective evidence as basis for accreditation decision making;

9. 4. 3. clarity of presentation of observations and evidence as basis for accreditation decision making;

9. 4. 4. whether the proposed accreditation decision is justified by the observations and evidence presented.

9. 5. The accreditation body shall submit the accreditation report together with the peer review report to the accreditation body’s decision making entity.

10. Accreditation evaluation

10. 1. The accreditation body shall evaluate the certification body’s competence, including its overall systems and procedures, its staffing levels, competence and experience, and its reporting ability to provide conformity assessment services under the RSB certification systems, at minimum at the following sites:


10. 1. 1. certification body’s office, including offices of related bodies

10. 1. 2. participating operators certified for primary production

10. 1. 3. participating operators certified for biomass/biofuels processing and chain of custody tracking.

10. 2. The evaluation of the certification body shall include evaluation of the central management office and management systems of the certification body.

10. 3. The evaluation of the certification body shall include evaluation of all subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, and operational activities where and/or about which non-compliances or major non-compliances related to the RSB certification systems were issued at the preceding evaluation.

10. 4. The evaluation of the certification body shall include evaluation of all subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, and operational activities where and/or about which disputes related to the implementation of the RSB standards and/or the RSB certification systems were raised.

10. 5. The evaluation of the certification body shall include evaluation of all changes to the operational structures and management systems of the certification body.

10. 6. In addition to the evaluations identified under points 10.2., 10.3., 10.4. and 10.5. of this standard, the evaluation of the certification body shall include evaluation of a representative sample of the certification bodies’ subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, and operational activities related to the implementation of the RSB standards and/or the RSB certification systems.

10. 6. 1. The representative sample shall be sufficient in extent to enable to the satisfaction of the RSB recognized accreditation body identification of compliance or non-compliance with the RSB standards and the RSB certification systems of any and all aspects of the services provided by the certification body under the RSB certification systems.

10. 6. 2. The representative sample of the operations of the certification body shall according to risk class of the certification body at minimum include the percentage of the certification bodies’ subsidiaries, branch offices, affiliated


entities, external third parties contracted or otherwise engaged, and operational activities as listed in the following table:

risk class minimum percentage of subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged,

and operational activities of the certification body

1 10 %

2 20 %

3 30 %

10. 7. In addition to the evaluations identified under points 10.2., 10.3., 10.4. 10.5. and 10.6. of this standard, the evaluation of the certification body shall include evaluation of a representative sample of participating operators including their respective subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, and operational activities as engaged by the certification body.

10. 7. 1. The representative sample shall be sufficient in extent to enable to the satisfaction of the RSB recognized accreditation body identification of compliance or non-compliance with the RSB standards and the RSB certification systems of any and all aspects of the services provided by the certification body under the RSB certification systems.

10. 7. 2. The representative sample shall according to risk class of the certification body at minimum include the percentage of participating operators including their respective subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, and operational activities as listed in the following table:

risk class minimum percentage of participating operators including their respective subsidiaries, branch offices, affiliated entities,

external third parties contracted or otherwise engaged, and operational activities as engaged by the certification body

1 3 %

2 6 %

3 9 %

10. 7. 3. The evaluations of participating operators shall be conducted either as witness or as compliance assessments.

10. 7. 3. 1. During a witness assessment, the accreditation body shall observe and evaluate the CB`s audit team as they conduct the audit against the requirements of the RSB standard.

10. 7. 3. 2. During a compliance assessment, the accreditation body shall conduct an assessment directly on the participating operator to evaluate compliance of the CB`s certification process and the participating operator`s management


system against certification requirements. The accreditation body shall assess the adequacy of a certification decision.

10. 7. 4. Witness and compliance assessments may be conducted as regular assessments or as unplanned assessments.

10. 7. 4. 1. Regular assessments are part of the evaluations described in 10.7.2. Regular assessments should be carried out as witness assessments.

10. 7. 4. 2. Unplanned assessments shall be conducted in addition to the annual assessment schedule and may be triggered by a specific concern, such as a complaint or an incident. Unplanned assessments may be carried out either as witness or compliance assessment.

10. 7. 4. 3. The accreditation body shall conduct unplanned witness or compliance assessments whenever requested by the RSB Secretariat.

10. 8. In addition to the evaluations identified under points 10.2., 10.3., 10.4. 10.5., 10.6. and 10.7. of this standard, the evaluation of the certification body shall include evaluation of a representative sample of the RSB compliance claims made by the participating operators engaged by the certification body.

The representative sample of these RSB compliance claims shall be sufficient in extent to enable to the satisfaction of the RSB recognized accreditation body identification of compliance or non-compliance with the RSB standards and the RSB certification systems.

The representative sample of these RSB compliance claims shall according to risk class of the certification body at minimum include the percentage of all RSB compliance claims made by the participating operators engaged by the certification body as listed in the following table:

risk class minimum percentage of the RSB compliance claims made by the participating operators engaged by the certification body

1 10 %

2 15 %

3 25 %

10. 9. The accreditation body shall identify any non-compliance with the RSB standards and the RSB certification systems of the certification body’s operation(s).

10. 9. 1. The accreditation body shall identify as a major non-compliance if the management systems implemented by the certification body are not applied comprehensively and consistently to all subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, operational structures, sites, facilities, operated and/or contracted by and/or affiliated to the certification body.


10. 9. 2. The accreditation body shall identify any non-compliance which has the potential to compromise the RSB, RSB standards, the RSB certification systems, the RSB trademarks and/or the good name of the RSB as a major non-compliance.

10. 9. 3. The accreditation body shall identify any non-compliance which has the potential to affect and lead to non-compliances of participating operators and/or other certification bodies as a major non-compliance.

10. 9. 4. The accreditation body shall identify any non-compliance issued in the preceding evaluation and which has not been corrected, rectified or otherwise brought into compliance with the RSB standards and the RSB certification systems prior to the evaluation as a major non-compliance.

10. 9. 5. The accreditation body shall identify any non-compliance which is systematic in nature as a major non-compliance – i.e. a non-compliance which will continue to result in further non-compliances until it has been corrected, rectified or otherwise brought into compliance with the RSB standards and the RSB certification systems.

10. 9. 6. The accreditation body shall identify as a major non-compliance if one or more non-compliances were identified at more than 10% of the certification bodies’ subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, operational structures, sites, facilities, processing and production units, and supply chain structures included in the representative sample evaluated as per point 10.6. of this procedure.

10. 9. 7. The accreditation body shall identify as a major non-compliance if one or more non-compliances were identified in more than 10% of the participating operators including their respective subsidiaries, branch offices, affiliated entities, external third parties contracted or otherwise engaged, and operational activities included in the representative sample evaluated as per point 10.7. of this standard.

10. 9. 8. The accreditation body shall identify as a major non-compliance if one or more non-compliances were identified in more than 10% of the RSB compliance claims included in the representative sample evaluated as per point 10.8. of this procedure.

10. 10. For each non-compliance identified the RSB recognized accreditation body shall evaluate and document the internal and external impacts which could potentially result from non-compliance with the RSB standards and the RSB certification systems, and whether the non-compliance could result in compromising the RSB, the RSB certification systems, the RSB trademarks and/or any other constituent of the RSB and/or the RSB certification systems.

10. 11. The RSB recognized accreditation body shall ensure that non-compliances are corrected, rectified or otherwise brought into compliance with the RSB standards and the RSB certification systems.

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