Jonathan Da CruzKr is ten F loresKar ina Per laza

CLIENT DOCUMENTATION DE SIGN GOALS & OBJECTIVE S

IND 5626

ASSIGNMENT 5

ROYAL CARIBBEAN AIRPORT TERMINAL :

FIGURE 1.

FOUNDED :

1968, Norway

HEADQUARTERS :

Miami, FL

COMPANY

Royal Car ibbean In ternat iona l

CLIENT

PRESIDENT & CEO :

Michael Bay ley

As former Pres ident and CEO of Celebr i ty Cru ises, Bay ley de l ivered st rong resu l ts in creat ing the company’s “modern luxury” pos i t ion

Since becoming CEO of Roya l Car ibbean in 2014, Bay ley has led h is company to st ra teg ic f inancia l success

AGE :

60

GENDER :

Male

OWNER

BORN :

Uni ted K ingdom

RESIDENCE :

Miami, FL

PERSONAL HISTORY :

Michael Bay ley grew up in England wi th Chr is t ian parents Kar la and Jeremy Bay ley

His journey wi th Roya l Car ibbean “star ted when he was in h is 20s, look ing for a b i t o f adventure, and he took a job wi th the cru ise l ine, expect ing s imply to sa i l through the Car ibbean for s ix months.”

EDUCATION :

Bus iness Admin is t ra t ion Degree f rom Univers i ty of Bournemouth, England and has at tended management programs at Harvard Bus iness School and Ross School o f Bus iness at the Univers i ty of Mich igan

NET WORTH :

$ 24.3 M

Royal Car ibbean’s Pres ident & CEO,Michael Bay ley

FIGURE 2.

As the CEO of Roya l Car ibbean In ternat iona l , Michael Bay ley is look ing to expand what the company of fers to t rave lers

The cru ise l ine wi l l now of fer an exc lus ive f l ight serv ice for e l i te cru isers

The serv ice wi l l f l y guests in f rom the i r loca l a i rpor t to Roya l Car ibbean’s new exc lus ive termina l in Nor th Miami, FL

Guests have the ab i l i ty to book pre- or post- depar ture accommodat ions in Miami or be t ranspor ted d i rect ly to the Por t o f Miami to board the i r cru ise

IMPORTANT SPATIAL ISSUES:

To keep in mind the psycholog ica l exper ience of a t rave ler and how they might nav igate through a space

ATTITUDES & BELIEFS :

FORMAL:

“Generate super ior re turns for our shareholders by empower ing and enabl ing our employees to de l iver the best vacat ion exper ience and enhancing the wel l -be ing of our communi t ies”

INFORMAL:

Bayley has been par t o f the Roya l Car ibbean team s ince 1981

He is a st rong be l iever in h is va lues and making tasks eas ier on the c l ients as wel l as the employees

He has repeatedly exce l led in prov ing h imsel f to be representat ive of th is wi th in the Roya l Car ibbean fami ly

Bay ley a lso pr ior i t i zes the psychology of t rave lers in order to opt imize assets

In the midst of Hurr icane I rma, Bay ley and Roya l Car ibbean of fered one of i ts sh ips as an evacuat ion opt ion for a l l employees and the i r fami l ies to sa i l away f rom the hur r icane

PROJECT REASONING

Royal Car ibbean’s A i rpor t Termina l

Por t o f Miami

Trave l T ime: 33-36 minutes Via: B iscayne Blvd. I -95 Express I -95 South Bound

FIGURE 3.

This wi l l be a st ra teg ic move for the company to s lowly in tegrate Roya l Car ibbean in to the av ia t ion indust r y, another branch of t rave l , s imi la r to Vi rg in A i r l ines and TUI

The genera l over r id ing pro ject goa l is to see Roya l Car ibbean In ternat iona l as a dominant company in var ious aspects of t rave l

Incorporate Michael Bay ley ’s concept of “modern luxury” through mater ia l i ty and ameni t ies

CONCLUSION

GUIDELINESA render of Roya l Car ibbean’s new termina l a t the Por t o f Miami

FIGURE 4.

CLIENT

SECURITY :

- Secur i ty 3 Oversees overa l l secur i ty for the ent i re fac i l i ty and i ts genera l v ic in i ty

- TSA 7 The Transpor tat ion Secur i ty Admin is t ra t ion is an agency of the U.S. Depar tment of Homeland Secur i ty that has author i ty over the secur i ty of the t rave l ing publ ic in the Uni ted States They are present to a l low access and admin is ter secur i ty checks for t rave lers enter ing and ex i t ing the a i rpor t

USERS | USER TYPES

SERVICES :

- Lounge Staf f 2 Staf f members access ib le to sat is fy customer needs and tend to f ront desk tasks

- A i r l ine Workers 6 Staf f associated wi th the check in and board ing process of a f l ight . Th is sta f f would be located at the check in counter and la ter a t the board ing counter before f l ight check in.

- In format ion Desk 2 Th is sta f f member would know the overa l l layout and procedures of the s i te and be able to ass is t t rave lers wi th any quest ions

- Reta i l Employees 4 Employees should be able to ass is t t rave l ing customers wi th purchases.

- K i tchen / Restaurant Staf f Th is category cons is ts of s ta f f members ranging f rom the chef to the host , to d ishwashers, and wai t s ta f f

BACK OF HOUSE :

- Technic ians TOTAL : 15 F l ight D ispatcher Runway Staf f Av ia t ion Meteoro log is t Ramp Planner Passenger Serv ice Agent These employees a l l work in the v ic in i ty of the runway but would requi re in terna l space wi th in the a i rpor t before and af ter the i r sh i f ts

- Custodian / Maintenance

STAFF

GROUPS / PAIRS :

- Fami l ies / Parents As couple, ages : 25 - 55 1 or more ch i ld, ages 1-17 on a fami ly vacat ion

- E lder ly Couple Ret i red, ages (60 - 100)

- Honeymooners ages 25 - 70

- Large / Smal l Groups

TRAVELERS

SINGULAR :

- Bus iness Trave lers ages 20 - 60- Solo Trave lers ages 18 - 35

SECURITY :

- Secur i ty Secur i ty of f ice, desks, associated seat ing, f i l ing, s torage, changing, locker fac i l i t ies, Task l ight ing. Works d i rect ly wi th TSA.

- TSA Secur i ty of f ice, desks, associated seat ing, f i l ing, s torage, changing, locker fac i l i t ies. Seat ing, work sur faces, x ray scanners at secur i ty checkpoints, sur faces for addi t iona l secur i ty checks, Task L ight ing. Works d i rect ly wi th Secur i ty

USERS | FF & E

SERVICES :

- Lounge Staf f Enc losed of f ice, recept ion area, wi th work sur face, seat ing, f i l ing storage, computers.

- A i r l ine Workers Work sur faces, seat ing, task l ight ing, back room break area wi th comfor tab le seat ing, sur faces, lockers, s torage, smal l k i tchen equipment

- In format ion Desk Desk, cha i r, s torage

- Reta i l Employees Work sur face, POS, Break room area wi th seat ing, s torage, lockers, changing stat ions, phone

- K i tchen / Restaurant Staf f In the k i tchen - work stat ions, genera l k i tchen equipment, k i tchen appl iances, genera l restaurant equipment In the restaurant - POS, d in ing furn i ture, host s tand

BACK OF HOUSE :

- Technic ians F l ight D ispatcher Runway Staf f Av ia t ion Meteoro log is t Ramp Planner Passenger Serv ice Agent Secur i ty of f ice, desks, associated seat ing, computers, f i l ing, s torage, changing, locker fac i l i t ies, work sur faces

- Custodian / Maintenance Custodia l equipment, s torage cabinets/b ins, hazardous waste b ins,

STAFF GROUPS / PAIRS :

- Fami l ies / Parents Var ie ty of comfor tab le seat ing, te lev is ions, in teract ive media p lay, changing stat ions, sur faces, p lay equipment, mother ing room equipment, USB por t /charg ing s tat ions

- E lder ly Couple Var ie ty of comfor tab le seat ing, te lev is ions

- Honeymooners In t imate grouped seat ing, USB por t /charg ing stat ions

- Large / Smal l Groups Larger/smal ler grouped seat ing, te lev is ions, in teract ive media

TRAVELERS

SINGULAR :

- Bus iness / Solo Trave lers Pr ivate seat ing, USB por t charg ing stat ions, pr ivate phone booths, work sur faces

AS SE S SMENT GUI DE

DEMOGRAPHICCHARACTERISTICS

NO. OF OCCUPANTS :

40-60 sta f f membersApprox imate ly 55k passengers / year

OCCUPANT STATUS :

A major i ty of the users a day wi l l be the t rave lers ar r iv ing and depar t ing

The genera l s ta f f populat ion would most ly cons is t o f f ront l ine workers in the lounges and concess ions

Admin is t ra t ive workers such as d i rectors and managers are the minor i ty group in the genera l s ta f f populat ion

AGE :

Age is a factor to be cons idered indes ign decis ions

The t rave l user is a combinat ion of in fants to e lder ly

CULTURE / ETHNICITY :

Workers may cons is t o f people wi th a ha i t ian background as the area has a la rge populat ion of ha i t ian cu l ture

Users would be f rom a l l over the count r y and wor ld as they would be t rave l ing to the a i rpor t f rom a l l over

PHYSICAL & MENTAL COMPETENCE :

The a i rpor t should be des igned to re l ieve st ress, and not cont r ibute to i t

DEFINE THE USERS |

ERGONOMICCONSIDERATIONS

BODY SUPPORT AND EQUIPMENT :

Age groups wi l l vary amongst t rave lers

Considerat ions for youth of a l l ages (0-17) and the e lder ly populat ion

SAFETY :

Making sure users are not on ly safe, but fee l l i ke they are in a safe env i ronment is of the h ighest pr ior i ty

ACCESSIBIL ITY :

Trave lers are of a l l ages, wi th any phys ica l mobi l i ty impai rments

The fac i l i ty must adhere to ADA guide l ines and beyond, regard ing to furn i ture and equipment

ILLUMINATION NEEDS :

Task l ight ing for s ta f f a t desks and t rave l ing users needing space to work

FLEXIBIL ITY :

Light f lex ib i l i ty is impor tant in gates and wai t ing areas as the furn i ture needs to be ergonomic based on the user and usage of the space

PSYCHOLOGICAL NEEDS :

I l luminat ion for wayf ind ing is impor tant

ANALYZE THE PHYSIOLOGICAL & PSYCHOLOGICAL REQUIREMENTS |

AMBIENTCONSIDERATIONS

ACOUSTICAL NEEDS :

Telecommunicat ion is requi red at gate desks to make announcements about f l ights and t imes

ACOUSTICAL PRIVACY REQUIREMENTS :

Fami l ies and Large groups may be in need of more pr ivate areas

CLIMATE CONTROL :

Sign i f icant sense of comfor t and wel l be ing to min imize the users st ress leve ls

SECURITY CONSIDERATIONS |

FUNCTIONAL CENTRALITY & NEEDS :

Convenience and lay ing out programming is impor tant as t rave lers are choosing to use the a i rpor t because of the leve l o f convenience i t o f fers

EQUIPMENT :

Secur i ty equipment such as fu l l body scanners, x ray machines, computers, secur i ty cameras are requi red

WAYFINDING REQUIREMENTS :

Using paths, nodes, d is t r ic ts, and s ignage is ext remely impor tant for the users

Use f lex ib le wayf ind ing techniques that can be changed depending on the t rans i t iona l uses of the space

PUBLIC/PRIVATE :

Legib i l i ty for users to ident i fy between publ ic , semi-publ ic , and pr ivate spaces

COMMUNITYCONSIDERATIONS

RELATIONSHIP CONSIDERATIONS :

Need for mutua l suppor t f rom a i r l ine sta f f to the t rave ler to reduce st ress leve ls and deve lop a pos i t ive rappor t for the brand.

BELONGING & SELF ESTEEM NEEDS |

CULTURALCONSIDERATIONS

ARCHITECTURAL STYLE :

The bu i ld ing a l ready has in terpretat ions of MiMo e lements

The in tent ion is to a lso in t roduce those e lements in to the in ter ior

SOCIALCONSIDERATIONS

ORGANIZATIONAL REQUIREMENTS :

Consider ing the cur ta in wal ls pr imar i ly for the la rge publ ic areas to a l low natura l l ight throughout the ent i re space

ORGANIZATIONAL SECURITY CONSIDERATIONS :

Trave lers in format ion accessed by TSA needs to be kept pr ivate and conf ident ia l

INTERACTIONCONSIDERATIONS

STATUS AFFECT :

The upper-middle c lass to theupper-c lass would be a major i ty populat ion wi th in the space

Cater ing to the i r needs and expectat ions is impor tant to the fac i l i t ies success

SELF ACTUALIZATION / INDIV IDUAL NEEDS | COMPETENCE OF INDIVIDUAL USER

INTELLECTUAL NEEDS :

- Chal leng ing In te l lectua l ly cha l leng ing areas apply to the aggregated t ime t rave lers spend going through secur i ty

- Comfor tab le Comfor tab le areas are af ter go ing through secur i ty when t rave lers are wai t ing for the i r f l ights

EGO SUPPORT :

Major i ty of users wi l l be upper c lass t rave lers and tend to have h igher expectat ions to qua l i ty and serv ic.

CLIENT PROFILE

OCCUPATION :

Tech Company Owners

RESIDENCE :

Denver, CO

TRIP :

7-day RCL Cru ise

OCCUPATION :

Recent Graduate

RESIDENCE :

Aust in, TX

TRIP :

3-week RCL Cru ise

OCCUPATION :

Stock Broker & Arch i tect

RESIDENCE :

Chicago, IL

TRIP :

2-week Celebr i ty Cru ise

This recent ly marr ied 31 and 29 year-o ld couple have decided to spend the i r honeymoon on Roya l Car ibbean’s premium l ine, Celebr i ty Cru ises

Try ing to cont rast f rom the hect icdowntown c i ty l i fe they decided to f ly in to the ca lmer, more ta i lo red Roya l Car ibbean A i rpor t to star t o f f the i r re lax ing getaway

TRAVELERS

FAMILY OF 4

This young fami ly is look ing forward to spending qua l i ty t ime together on a Roya l Car ibbean Cru ise and because of RCL’s convenient accommodat ion serv ice they p lanned to stay in a Ba l Harbour resor t post cru ise to exp lore Miami

The father t rave ls of ten for work and f requent ly f lys pr ivate and prefers smal ler a i rpor ts for the convenience and exc lus iv i ty

SOLO TRAVELER

This so lo t rave ler is 25 years o ld seek ing a new l i fe exper ience

As a g i f t for rece iv ing her masters degree at the Univers i ty of Texas, her parents booked her a 3-week Roya l Car ibbean Cru ise out of Miami and a f l ight f ly ing in to the i r Nor th Miami exc lus ive a i rpor t

She is accustomed to t rave l ing wi th her fami ly, so is now exc i ted to exper ience t rave l ing on her own

HONEYMOONERS

Celebr i ty ’s new up and coming sh ip, The Celebr i ty Edge per fect ly encompasses the brand’s sophist icated character

St rateg ic in ter ior spaces such as Centra l Park on Roya l Car ibbean’s Oasis Class can be t rans lated in to the a i rpor t ’s des ign for users ’ menta l benef i t

FIGURE 5.

FIGURE 6.

OCCUPATION :

Ret i red

RESIDENCE :

White P la ins, NY

TRIP :

7-day Celebr i ty Cru ise

OCCUPATION :

Mixed

RESIDENCE :

Boca Raton, FL | NY | CAL

TRIP :

10-day RCL Cru ise

GUIDELINES

Prov ide areas of re fuge for fami l ies to ret reat f rom loud and crowded areas of the publ ic space through the use of furn i ture and p lann ing

Create areas wi th pr ivate and semi-pr ivate sur faces for t rave lers needing space to work

Design that wi l l increase the product iv i ty of the fac i l i t ies operat ions and funct ion of the sta f fs work

Integrat ive ar t and technology that is eas i ly understandable for a l l generat ions

Develop spaces that may be more in t imate for couples or so lo t rave lers, as wel l as spaces i f they would l ike to in tegrate themselves wi th other t rave lers

Design wi th the understanding of generat iona l requi rements, and implement des ign st ra teg ies for these condi t ions, keeping in mind v isua l and audib le pr ivacy

Create an open env i ronment that can cater to la rge groups needs, such as safe spaces for luggage and personal i tems

This weal thy e lder ly couple f requent ly t rave ls to Nor th Miami to v is i t the i r beach f ront home

Since ret i r ing f rom the i r law careers, they ’ve found themselves en joy ing ret i rement through t rave l

The couple earned the h ighest rank in the Celebr i ty Cru ises’ loya l ty program, as ide f rom the perks, they f ind RCL’s a i rpor t convenient and a more in t imate exper ience be ing rece ived by a i r l ine sta f f to ass is t them

ELDERLY COUPLE LARGE GROUP

This la rge fami ly is coming together f rom a l l over the count r y to meet the grandparents that l i ve in Boca Raton, F lor ida for a 10-day Roya l Car ibbean Cru ise

They have two sons, one l ives in New York wi th h is wi fe and two ch i ldren, the other l i ves in Cal i forn ia wi th h is wi fe and toddler

RCL’s a i rpor t is a convenient meet ing point and has the opt ion to ar range accommodat ion for the grandparents before the i r ar r iva l

4-Bedroom Fami ly Su i te on Roya l Car ibbean’s Symphony of the Seas

Lounge spaces l ike th is can be dedicated to la rge fami l ies wi th in the termina l

FIGURE 7.

USER HIERARCHY

STAFF

Ai rpor t Managers and Di rectors

Head of Secur i ty

Secur i ty TSA

Lounge & Concess ions Manager

Lounge Staf f Reta i l Employees Ki tchen, Restaurant , and Cafe Staf f

In format ion Desk Employee

Faci l i ty Manager

Technic ianF l ight D ispatcher

Runway Staf fAv ia t ion Meteoro log is t

Ramp PlannerPassenger Serv ice Agent

A i r l ine Managers

Ai r l ine Employees

T icket Agents

TRAVELERSRANKING OF SPATIAL USE

1 Fami l ies2 E lder ly Couples3 Honeymooners4 Large Groups Fami ly Reunions Spor ts Teams Class Tr ips Organizat ion Ret reats Bachelor/Bacheloret te Par t ies Specia l Occas ion Tr ips5 S ingu lar Trave lers Bus iness Trave lers Solo Trave lers

DE SIGN GOALS & OBJECTIVE S

MISSION STATEMENT

An exc lus ive Roya l Car ibbean a i rpor t ta i lo red for a more in t imate e l i te cru iser exper ience

The termina l wi l l expand the company’s scope of work wi th in the t ranspor tat ion indust r y I ts locat ion wi l l foster communi ty cu l ture, economic act iv i ty, educat ion, and tour ism in the greater Miami area

DESIGN DIRECTION

Dynamica l ly produce comfor tab le env i ronments wi th in an open fac i l i ty

Fac i l i ta te an organ ized and leg ib le fac i l i ty whi le mainta in ing st imulat ing cues

Creat ing f lu id t rans i t iona l spaces between the t ranspor tat ion sector and the remainder of the bu i ld ing

This space successfu l ly organ izes pr ivate areas that s t i l l we lcome group fac i l i ta t ion wi th in an open layout

FIGURE 8.

FIGURE 9.

ORGANIZATIONAL

OBJECTIVE GOALS

To of fer the user an exc lus ive pr ivate a i rpor t exper ience

Smal ler a i rpor ts a l low for increased operat iona l e f f ic iency and focused customer at tent ion

The user wi l l encounter a set t ing that re l ieves the i r s t ress of t rave l ing through spat ia l p lann ing, programming, and furn i ture se lect ion

Stay t rue to the estab l ished Roya l Car ibbean brand and va lues cur rent ly in the i r cru ise sh ip indust r y

Incorporate the des ign and arch i tecture wel l known to the Miami locat ion

Design and deve lop program to the upper c lass c l iente le Roya l Car ibbean is cater ing too

Roya l Car ibbean is exce l lent at s t ra teg ica l ly organ iz ing creat ing var ious spaces that appeal to generat ions across the board

FIGURE 10.

FACILITYGOALS & OBJECTIVES

The env i ronment should fee l welcoming and comfor tab le, whi le a lso be ing eas i ly nav igated

The qua l i ty o f des ign should af ford users the oppor tun i ty to choose what ameni t ies best su i ts them

The major act iv i t ies wi th in the space should inc lude reta i l , enter ta inment, and hospi ta l i ty

Unique ameni t ies wi l l be added based on communi ty demographic preferences but should a lso a l ign wi th RCL’s company v is ion

Because t rave l i tse l f has negat ive ef fects on the env i ronment, the termina l i tse l f w i l l be des igned wi th green goals in mind

This wi l l be ach ieved not on ly through mater ia l speci f icat ion but a lso through proper space p lann ing and specia l ameni t ies

The space should fee l la rge and luxur ious, but not in t imidat ing, ra ther spark ing in terest

The long term goal is to grow th is space and var ious more in order to t rans i t ion Roya l Car ibbean in to the tour ism and t rave l indust r y by a i r t rave l in addi t ion to cru is ing

FORM FUNCTION ECONOMY TIME

CITATIONS

Matousek, M. (2018, Apr i l 02) . Roya l Car ibbean’s CEO revea ls how the wor ld ’s b iggest cru ise l ine got t rave lers to spend more mone - and doubled i ts earn ings. Ret r ieved October 9, 2018, f rom ht tps://www.bus iness ins ider.com/roya l-car ibbean-ceo-e p la ins-bus iness-st rategy- in terv iew-2018-4

Michael Bay ley. (n.d. ) . Ret r ieved October 8, 2018, f rom ht tps://www.roya lcar ibbean.com/aboutus/b io/michael-bay ley

Michael Bay ley Net Wor th (2018) – wal lmine.com. (n.d. ) . Ret r ieved October 9, 2018, f rom ht tps://wal lmine.com/people/41727/m chael-w-bay ley

Roya l Car ibbean In ternat iona l . (2018, September 30) . Ret r ieved October 7, 2018, f rom ht tps://en.wik ipedia.org/wik i /Roya l_Car ibb an_ Internat iona l

Roya l Car ibbean’s Michael Bay ley on leading a g loba l cru ise l ine. (n.d. ) . Ret r ieved October 8, 2018, f rom ht tps://www.biz journa ls com/southf lor ida/news/2016/11/22/roya l-car ibbeans-michael-bay ley-on- leading.html

LIST OF FIGURES

1 Don’ t Miss Out on the Best Cru ise Deals of 2018. (2018, Apr i l 26) . Ret r ieved October 10, 2018, f rom ht tp://www.roya lcar ibbean com/connect/dont-miss-out-on-the-best-cru ise-deals-of-2018/

2 Matousek, M. (2018, Apr i l 02) . Roya l Car ibbean’s CEO revea ls how the wor ld ’s b iggest cru ise l ine got t rave lers to spend more money - and doubled i ts earn ings. Ret r ieved October 9, 2018, f rom ht tps://www.bus iness ins ider.com/roya l-car ibbean-ceo-e p la ins-bus iness-st rategy- in terv iew-2018-4

3 Google Ear th – Google Ear th. (n.d. ) . Ret r ieved October 9, 2018, f rom ht tps://www.google.com/ear th/

4 BM Roya l Whar f Miami. (n.d. ) . Ret r ieved October 8, 2018, f rom ht tps://www.miami.com/th ings-to-do- in-miami/wor lds-new- lar est-cru ise-sh ip-wi l l -sa i l - f rom-por tmiamis-upcoming-roya l-car ibbean-termina l-154366/at tachment/bm_roya lwhar fmiami cg i02_10/

5 Harmony of the Seas a f loat ing p lant d isease r isk? (n.d. ) . Ret r ieved October 10, 2018, f rom ht tp://www. landscapeju ice com/2016/05/harmony-of- the-seas-a- f loat ing-p lant-d isease-r isk.html

6 Bloom, L. B. (2017, Apr i l 02) . Th is Woman Is The Force Behind The Wor ld ’s Coolest New Cru ise Ship. Ret r ieved October 7, 2018, f rom ht tps://www.forbes.com/s i tes/ laurabegleyb loom/2017/03/14/th is-woman- is- the- force-behind-the-wor lds-coolest new-cru ise-sh ip/

7 I . (n.d. ) . In tersafe. Ret r ieved October 9, 2018, f rom ht tp://www. intersafeexpo.com/roya l-car ibbean-bedrooms-bunk-beds/23 four-bedroom-fami ly-su i te- roya l-car ibbean-su i te-c lass/

8 Let ’s p lay together on the f resh a i r. (2017, January 19) . Ret r ieved October 7, 2018, f rom ht tps://www.addi tudemag.com/ lets-p lay together-on-the- f resh-a i r /

9 Welcome to the Qatar A i rways A l Mour jan Bus iness Lounge. (n.d. ) . Ret r ieved October 10, 2018, f rom ht tps://www.qatara i rways com/en/ lounges/a l -mour jan.html

10 Symphony of the Seas, maior nav io do mundo, terá 20 restaurantes. (2018, February 22) Ret r ieved October 9, 2018 f rom h t tp://www.saborav ida.com.br/ tag/roya l-car ibbean/