R.O.P.E. Recruiting and Onboarding Professionals for ...bis.midco.net/jenniferheglund/SALT...

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R.O.P.E. Recruiting and Onboarding Professionals for Excellence Susan Arrants, Kevin Farmer, Greg Hammer, Chris Hartley, Jennifer Heglund, Darlene Smith Presented by Human Resources Strategy and Accountability Action Learning Team

Transcript of R.O.P.E. Recruiting and Onboarding Professionals for ...bis.midco.net/jenniferheglund/SALT...

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R.O.P.E.

Recruiting

and Onboarding Professionals

for Excellence

Susan Arrants, Kevin Farmer, Greg Hammer, Chris Hartley, Jennifer Heglund, Darlene Smith

Presented by Human Resources Strategy and Accountability Action

Learning Team

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Forming the Lasso

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“Develop effective strategies to recruit and retain a highly skilled and diverse workforce to meet customer needs and to transform the Agency into the Employer of Choice.”

Goal 2 - NRCS Human Capital Strategic Plan

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“In my first months as Secretary, I communicated my priorities for the Department… One of those priorities is to build a modern workplace with a modern workforce....USDA will design a streamlined onboarding program that will make new employees feel welcome…

Agriculture Secretary Tom VilsackFebruary 23, 2010

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Has NRCS gained a competitive edge in recruitment?

Is NRCS onboarding adequate?

Is NRCS the Employer of Choice??

Forming the Lasso

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An assessment revealed that:

The current recruitment strategy does not reflect an “Employer of Choice”

62% of employees were dissatisfied with their onboarding experience

There are no standard systems in place

Forming the Lasso

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Recruitment

Onboarding

Employer of Choice

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Casting a Wider Lasso

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Closing the Loop

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DARLENE’S FIRST DAY

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ONBOARDING

Supervisor

Employee

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Supervisor’s Guide toWelcome YourNew Employee

Why is it important?

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SUPERVISOR’S CHECKLIST

Welcome to My Checklist Builder.

Step 1 - Checklist Type

- Checklist for Employee- Checklist for Supervisor

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Supervisors ChecklistWelcome to My Checklist Builder

Step 2 - Enter Employees Name

First Name: Last Name:

Step 3 - Select your Location

District OfficeState Office

Center

Area OfficeNational Headquarters

Create My Supervisor Checklist

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My Supervisor Checklist

First Day: New Hire is welcomedIntroduced to co-workers & workspace

New Hire Accepts position

Hiring Manager completesDocumentation and Forwards designated HR Recruiter

Pre-Arrival: Hiring Managerorganizes Workspace, creates an agenda,Schedule and assigns a buddy

1st Week: Discussion on organization, Government policies, responsibilitiesof the job, and key contacts

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My Supervisor Checklist (cont’d)

1st Month: New Hire goalsare established, training discussedand timelines agreed and 1st feedbacksession

2nd Month: Continue to meetwith staff and key contacts, attendtraining and 2nd feedback meetingIs conducted

3rd Month: Attends meetings,Provide information about additionalLearning opportunities, check-in meetingsWith new employee

6th Month – 1st Year: Performanceevaluations, coaching, training plan review and progress on IDP and feedback.

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ON BOARDING

Employee

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On Boarding Begins…

Your Temporary Login ID and Password have been sent to you separately.

Log on to http://www.nrcs.usda.gov/. Click on the “Welcome New Employee” link. Use your Temporary Login ID and Password to access the New Employee site and follow the instructions.

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Employment Opportunities

A lot of people talk about protecting our

Nation’s natural resources. But talk

doesn’t get the job done.

We at the U.S. Department of Agriculture’s Natural

Resources Conservation Service (NRCS) need

people who are committed to action. People who

want to apply their education and experience to

make sure that all of us enjoy the benefits of

productive soil, clean water, clean air, and abundant

wildlife that come from A healthy environment. You

can be one of us! Read more...

NRCS employs: Financial Professionals, Agricultural Economists, Aquatic Biologists, Biologists

Civil Engineers, Communications Professionals, Contract Specialists, Foresters

Engineering Technicians, Geologists, Hydrologists, Human Resource

Professionals, Information Technology Specialists, Landscape Architects, Plant

Specialists, Rangeland Management Specialists, Sociologists, Soil

Conservationists, Soil Scientists, Watershed Management Specialists, Wetland

Scientists, and Wildlife Biologists.

Accountability

Civil Rights

Employment

History

Leadership

Legislative Summaries &

Reports

Strategic Plan

Strategic Planning and

Accountability

Organization

Telephone Directory

Search

Enter Keywords GO

WELCOME NEW EMPLOYEE!

CLICK HERE

National NRCS

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Welcome New Employee !!

Click Here

ICON

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NEW EMPLOYEE SIGN IN

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Temporary Log-On ID

Temporary Password

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NEW EMPLOYEE SIGN IN

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Temporary Log-On ID

Temporary Password

Darlene F Smith

HPHTL$6727

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Welcome to My Checklist Builder.

Welcome Darlene F. Smith to the NRCS’s Employee Checklist

Generator. The personalized checklist will guide you through

your NRCS on-boarding process. Contained in this checklist

are all the action items the you will need to complete to

process your appointment, for you to receive your first

paycheck and for you to finalize legal documents for Federal

employment with NRCS.

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MY CHECKLIST

Welcome to My Checklist Builder. Once you answer a few simple questions, this tool will construct for you a personalized, employee orientation checklist based upon your NRCS location and your employment type.

You will then use your customized checklist as a guide for insuring completion of your orientation to NRCS

Step 1 - Checklist Type

- Checklist for Employee- Checklist for Supervisor

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Step 2 - Enter your Name

First Name: Last Name:

MY CHECKLISTWelcome to My Checklist Builder.

Step 4 - Select your Employee Type

New Employee - Permanent

New Employee - Term

Senior Executive Service

Transferred Employee

Step 3 - Select your Location

District OfficeState Office

Center

Area OfficeNational Headquarters

Create My Employee Orientation Checklist

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Natural Resources Conservation Service

Onboarding Checklist

We are delighted you are joining our team here at the Natural Resources Conservation Service and want to make your transition as smooth as possible. This checklist explains your in-processing requirements and indicates the required forms you must complete on or before your first day of employment.

Below you will find the forms and information you will need, as well as links to information about your job and the agency. Please complete all required forms and submit to your Human Resource Management Office representative referenced in your offer package

Link – Employment forms and Information (see page 3)

Link – Benefits and TSP forms (see page 4)

Link – Required Reading Material (see page 3)

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New Employee Checklist (cont’d)

Standards of Conduct

Computer Security Training

Employment forms and information

Please check all that apply

Completed Not Applicable Questions Supervisor initialed

SF 61, Appointment Affidavit

SF 144, Statement of Prior Federal Service

EXAMPLES

Benefits and TSP forms

SF-2808, Designation of Beneficiary

SF2809, FEH-Health Benefit Election Form

Required Reading

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Branding

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Purpose: Get em’ in and Get em’ going

Background: (Forming the lasso)

Recruitment : (Casting a wider Lasso)

Onboarding: (Closing the Loop)

Implementation: (Branding)

Close out: (Final Round-up)

IMPLEMENTATIONSummary

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Recruiting Webpage

Onboarding System

THE TWO FINAL PRODUCTS

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THE TWO FINAL PRODUCTS Recruitment Webpage Benefits

More competitive

Clear & consistent national message

Better accessibility

Effectively advertise

Promote the diversity

Improved recruitment success

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THE TWO FINAL PRODUCTS Onboarding System Benefits

Streamlined, structured,

and consistent

Welcome and valued

Clear vision of the agency’s

mission and goals

Culture of performance,

continued development,

and valued diversity

Productive and well

acclimated transferring

employees

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ADOPTION

ADMINISTRATORS

ACCESSABILITY

POLICY

IMPLEMENTATION(Branding)

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NLDP Round-Up

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28 participants

16 months

7+ years collateral duties & detail

assignments

20 + 2states,

the District of Columbia & Puerto Rico

5 team projects

more than 450 pounds of reading material

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• Residential Sessions

• Individual Learning Plans

• Detail Assignments

• Team Projects

Action Learning

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PREPARE – ACT – REFLECT

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• Human Capital

• Reading Materials

• Personal Assessments and 360o Review

• Journaling

• Individual Presentations

• Action Learning Activities

Tools We Used

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What did we learn?

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Information

• NRCS Leadership and Structure

• Agency Vision

• Government

• Leadership Theory

• Emotional Intelligence

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Developmental Skills

• Team work

• Commitment

• Responsibility

• Trust

• Respect

• Flexibility

What did we really learn?

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• Team Selection

– Partnering

– Political Savvy

• Project Focus

– External Awareness

– Strategic Thinking

– Vision

Action Learning Team Projects

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• Product Development

– Interpersonal Skills

– Communication

– Leveraging Diversity

• Reflection

– Continual Learning

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– External Awareness

– Strategic Thinking

– Vision

– Leveraging Diversity

– Developing Others

– Partnering

– Political Savvy

Action Learning Team Projects

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– Interpersonal Skills

– Oral Communication

– Written Communication

– Integrity

– Honesty

– Continual Learning

– Public Service Motivation

Executive Core Qualifications & Foundational Competencies

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• Don Haake and Jacqueline Horne

• NRCS Leadership

• Mentors and Coaches

• Trainers and Presenters

• Facilitators

• Families

• NLDP participants

Thank You

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• 28 highly motivated employees

– Leading Change

– Leading People

– Building Coalitions

– Developing the Foundational Competencies needed to move the Agency forward.

• 28 current and future leaders committed to working together for the good of the Agency

Benefit to the Agency

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• Use what we have learned

• Continue to develop ourselves and others

• Be the leaders we have been waiting for

NLDP Graduates seek new challenges and rewarding opportunities with NRCS. All suggestions considered. We will contact you.

What Next?

R.O.P.E. Recruiting and Onboarding Professionals for Excellence